Contents Message from John Chambers,
Chairman and CEO
I Am Ethical
• Connect with Our Values
• Make Good Choices
• Ethics Decision Tree
I Know The Code
• Cracking the Code
• Annual Certification
I Share My Concerns
• My Obligation
• How to Voice My Concerns
I Respect Others
• Accommodation for Individuals with Disabilities
• Drugs and Alcohol
• Workplace Safety
I Use Resources Responsibly
• Company Assets
• Electronic Communication
• E-Mail Management
• Environmental Practices
I Avoid Conflicts of Interest
• Serving on Outside Boards, Committees, or Associations
• Investments and Interests in Other Businesses
• Inventions, Books, and Publications
• Speaking Engagements
• Mixing Work and Family Relationships
34 Understand Policies Related to
Favors, Gifts, and Entertainment
• Commercial Companies
• Government Officials and Agencies
• Internal Employees
• Raffles and Giveaways
• Local Customs
• Expense Reports
I Protect What Is Ours
• Proprietary Information
• Information Security
I Follow the Law
• Antitrust/Competition Laws
• Insider Trading
• Foreign Corrupt Practices Act
• Government Business and Political Contributions
• Using Copyrighted Material
• Export, Re-Export, and Transfer Policy
55 Am Accurate and Ethical
with Our Finances
• Financial Officer Code of Ethics
58 esources to Make the
Code of Business Conduct 3
Dear Cisco® Employee,
Cisco‘s success is founded on the set of values each of us wears
on our Cisco culture badge. Several of these values remind us that
preserving an ethical workplace is critical to our long-term success as a
company—including trust, integrity, inclusion, empowerment, and open
communication. The message for each employee is unambiguous—any
success that is not achieved ethically is no success at all. At Cisco, we will
not tolerate anything less than clearly ethical behavior.
As we continue to power the human network, each of us is responsible
for connecting with our values and maintaining high standards of conduct
in everything we do. Our Code of Business Conduct (COBC) is a valuable
tool with information about our policies and procedures, guidelines for
ethical decision-making, and real-life examples of situations you may
encounter on the job.
Use this practical resource as a guide in applying our core values to the
specific situations of day-to-day business. If you are unsure of what to do
in a particular situation or suspect that our COBC is being violated, you
have an obligation to speak up. Please talk to your manager or also feel
free to contact the Ethics Office or the Legal Department. You may also
voice your concerns anonymously through the Cisco EthicsLine. All of
these options are described in detail in this COBC.
Remember, our standing as an ethical company—just like our reputation
as the leader in world-changing technology—is a critical asset, as
important to our success as the technology we create. We are all
responsible for protecting it. Together, we demonstrate by our actions that
Cisco is a company united by strong values and a commitment to do the
right thing. I expect this of myself; I expect this of my leadership team;
and I expect it of every one of you.
Thank you for being part of the Cisco family and for your commitment to
these important values.
Chairman and CEO
Code of Business Conduct 5
I Am Ethical
Innovative ideas, emerging technologies,
strategic acquisitions—I work in an
industry where the pace is fast and
change is constant. But there are
some things that don’t change, like the
commitment to doing business honestly,
ethically, and with respect for each other.
I think Cisco has been successful as a
company because we put core values
like these into practice on the job every
day—doing the right thing is just part of
6 Cisco Systems, Inc.
Cisco was founded in an environment of open
communication, empowerment, inclusion, integrity,
Connect and trust.
with the These values remain at the forefront of our culture and our business
Code decisions. We must maintain our commitment to these values and continue
building a culture that understands what is acceptable and what is not. We
will never compromise on issues of integrity. Our Code of Business Conduct
(COBC) reinforces our core values and is a guide to help you make the right
ethical decisions and resolve issues you may encounter.
• Observe, and preserve,
our core values of
Make good choices.
empowerment, inclusion, When you are faced with an ethical dilemma, you have a responsibility to take
integrity, and trust. action. A decision tree can help. It may seem easier to say nothing or look
the other way, but taking no action is, in itself, an action that can have serious
consequences. Let the decision tree guide your actions. Speak up if you
• Make decisions that are
see or suspect activity that violates our COBC. As we continue to grow and
consistent with these core innovate, you will be helping to further our mission and preserve our core
• Comply with all applicable
Our continued success depends on your ability to make
laws and regulations in each
decisions that are consistent with our core values.
country where we do business.
Regardless of the situation, exercise total honesty and integrity in everything
you do. As an employee, you are responsible for complying with all applicable
laws and regulations in each country in which we do business and for knowing
and complying with our COBC and other policies of the company. Violations
of law or this COBC or other policies of the company are subject to discipline,
which may include termination. Your commitment to doing the right thing will
strengthen our team and our reputation as a global leader.
8 Cisco Systems, Inc.
What if I’m not sure if a particular action is a violation of
Check the guidelines here in the COBC for an answer. If the answer is still not
clear, use the decision tree below to help you determine the right course of
action and whom to contact for help.
Ethics Decision Tree
A decision tree can be a useful tool when faced with a
difficult decision. Ask yourself:
The action may The action may The action may
Talk to your manager, the
have serious have serious have serious
Legal Department, or the
consequences. consequences. consequences.
Ethics Office for guidance.
Don’t do it. Don’t do it. Don’t do it.
No No No
Is it legal? Yes Yes Yes Yes
stakeholders? The action may
Don’t do it.
? ? ? No
Not sure? Not sure? Not sure?
Contact the Talk to your manager, Check the Ethics
Legal Department HR representative, Office Website or
Would I feel
for guidance. or Legal Department contact your manager
for guidance. or Ethics Office for
this appeared Yes
in a news
headline? The action may
Talk to your
Don’t do it.
or the Ethics Office
? impact Cisco
if all employees
did this? The action may
Talk to your
Don’t do it.
or the Ethics Office
to move forward
Code of Business Conduct 9
I Know the Code
I would never knowingly violate a law or
policy, but sometimes situations arise
where the right thing to do is not clear, so I
refer to the COBC for clarification.
Code of Business Conduct 11
It’s easy to crack the code—our COBC is user-friendly.
Connect We believe that long-term, trusting business relationships are built by being
honest, open, and fair. Our COBC reflects this belief. It’s a resource you can
with the rely on to help determine what is appropriate—and what’s not—when it
comes to acting with integrity in the workplace. It promotes:
Code • Honest and ethical conduct, including the ethical handling of actual
or apparent conflicts of interest between personal and professional
• Read, understand, and • Full, fair, accurate, timely, and understandable disclosure in reports and
comply with the COBC. documents that we file with, or submit to government agencies and in other
• Seek help if you have • The protection of confidential and proprietary information about Cisco, our
questions about the COBC. employees, contractors, customers, partners, and vendors
• Compliance with applicable governmental directives, laws, rules, and
• Certify annually that you have
reviewed and understand
• Prompt internal reporting of any violations of the COBC
• Accountability for adherence to the COBC by every Cisco employee
The COBC applies to everyone at Cisco.
The COBC applies to all Cisco employees, subsidiaries, and members of our
Board of Directors. We also seek to do business with suppliers, customers,
and resellers who adhere to similar ethical standards. The COBC is monitored
by our Ethics Office and is affirmed yearly by every employee through an
annual certification process.
As an employee, you are required to know, understand, and abide by the
COBC. Remember, you are in charge of your decisions and your actions,
so when in doubt, check it out. No one has the authority to make you violate
the COBC, and any attempt to do so is unacceptable. You also have a
responsibility to watch for potential violations of the COBC and to report
them—whether they occur inside Cisco or through external dealings with our
customers or other persons, businesses, or governments. Refer to the COBC
“I Share My Concerns” section for guidance on how to report your concerns.
If you are a manager, you carry a leadership role and are responsible for
setting a good example for your employees, encouraging open and honest
communication, and taking action when ethical issues are brought to your
attention. Work to ensure that those who report to you understand the
requirements of the COBC, and support employees who, in good faith, raise
questions or concerns. You are responsible for taking action to address
conduct that is in violation of the COBC and to seek help from the Ethics
Office if the proper course of action is not clear.
12 Cisco Systems, Inc.
It is extensive…but not exhaustive.
You will find that the COBC provides detailed guidance, but cannot address
every situation you may possibly face in the course of your workday. We rely
on you to exercise good judgment in your decision-making and to seek help
when you have questions or concerns that are not addressed in the COBC.
We continuously monitor laws and regulations as they apply to our operations
worldwide, but again, we trust our employees to follow the spirit of the law and
do the right, ethical thing even when the law is not specific. In some cases, local
country law may establish requirements that differ from our COBC. If a local law
conflicts with our COBC, we follow the law; if a local business practice conflicts
with our COBC, we follow our COBC. When in doubt, ask for help.
For additional information on ethics at Cisco, contact the Ethics office at
Waivers of a provision of this COBC must be submitted
to and approved by the Ethics Office.
Waivers for any Cisco executive officer or member of Cisco’s Board of
Directors must be submitted to the Ethics Office and approved by the Board
of Directors. Waivers granted to executive officers or members of Cisco’s
Board of Directors—along with the reasons for granting the waiver—will be
publicly disclosed by appropriate means.
Annual certification of the COBC and other
supplemental code(s) and guidelines is required.
Chairman and CEO John Chambers requests that all employees review and
understand the COBC. You will be sent notification and reminder e-mails
encouraging you to acknowledge the COBC.
At the same time that you annually review and acknowledge the COBC, if
you fall into any of the subcategories below, you are also required to annually
review and acknowledge the following supplemental code(s) and guidelines:
• If you support Cisco’s business with the U.S. government, read and
acknowledge Cisco’s Federal Ethics Code.
• If you support Cisco’s business with the U.S. public sector market, read and
acknowledge Cisco’s U.S. Public Sector Engagement Guidelines.
• If you support Cisco’s business regarding U.S. E-Rate Program, read and
acknowledge Cisco’s E-Rate Program Guidelines.
• If you are in the sales organization outside the United States, or if you are
in sales in the United States and support global accounts, take the Foreign
Corrupt Practices Act (FCPA) training as offered by the Legal Department.
Code of Business Conduct 13
New hires are asked to review the COBC (and the other above-referenced
supplemental codes and guidelines that are relevant to them) at the time
they join Cisco. Then every year, all employees are asked to acknowledge
an updated COBC (as well as the other supplemental codes and guidelines).
Even if you recently signed the COBC as a new hire, you will be asked to
acknowledge it again as part of the annual companywide process. The updated
version may contain changes that the document you signed did not include.
What if I have an issue with acknowledging the COBC
during annual certification?
If you have an issue with acknowledging that you have reviewed the COBC,
you should discuss your concerns with your manager, Human Resources
representative, or the Ethics Office. Even if you fail to acknowledge the COBC,
you are still obligated to follow the policies contained in it.
14 Cisco Systems, Inc.
I Share My Concerns
I understand my responsibility as a Cisco
employee to do the right thing when it
comes to my own actions and to share
my concerns when I see or suspect
something that could harm my company. I
like knowing there are places to turn when
I have a question or concern.
16 Cisco Systems, Inc.
You have an obligation to speak up.
Connect Every employee has a responsibility for promptly reporting any issue or
concern they believe, in good faith, may constitute a violation of the COBC
with the or any other Cisco policy. We also encourage you to come forward if you
encounter a situation that “just does not feel right.” Open communication and
Code empowerment are two of our core values, and your commitment to take action
to share your concerns will help to ensure an ethical workplace for everyone.
You have several options available to you for voicing
• Share your concerns about
known or suspected COBC
violations. Maybe you have a question about the COBC or want more details about
a particular policy, or maybe you have seen or suspect that someone has
• Know the options available to violated the COBC. Who do you contact?
you for voicing your concerns. • Start by talking with your manager or Human Resources representative.
Since they may be your closest link to an issue, they can act as a good
• Understand that all reported resource to resolve your issue. This person has a responsibility to listen
concerns will be promptly and to help. Cisco managers have a duty to promote an open and honest
environment where members of their teams can feel comfortable about
voicing their concerns without fear of retaliation.
• Cooperate with investigations • If you do not feel comfortable initially discussing your concern with your
into ethical misconduct. manager or Human Resources representative, or after seeking assistance
you do not feel the outcome resolved your issue, please contact the
Ethics Office at firstname.lastname@example.org. The Ethics Office is responsible for
administering the COBC and is available to all employees, customers,
partners, and shareholders who wish to raise concerns or an alert about
potential violations. The Ethics Office manages all inquiries promptly and
confidentially, to the extent possible by law.
You can call the Cisco EthicsLine, available 24 hours a day, 7 days a
week. The EthicsLine is a confidential option provided by The Network, a
leading third-party reporting service. Your concern is documented by a
highly trained interview specialist and is disseminated to appropriate Cisco
management who will promptly address the matter.
Theatre Phone Call Phone Number and Instructions
North America Toll Free (877) 571-1700
Outside of Call Collect Tell your local telephone operator that you
North America would like to place a reverse charge call
to the United States and give the following
number: (770) 776-5611
When the operator asks for your name,
you can use “Cisco Systems” as your
“name” if you want to remain anonymous.
*PLEASE NOTE: Some countries in which Cisco does business do not allow
such concerns to be reported anonymously.
18 Cisco Systems, Inc.
• Questions and concerns regarding accounting, internal accounting
controls, or auditing matters (or other related issues) can be submitted to
the Audit Committee at the following private mail box (PMB) address at: Cisco
Systems, Audit Committee 105 Serra Way, PMB #112 Milpitas, CA 95035.
Whatever reporting method you choose, your concern
will be promptly addressed.
Depending on the nature of an alleged violation, the Ethics Office, the Legal
Department, Internal Control Services, or another applicable organization will
promptly address the concern. Cisco will attempt to impose discipline for each
COBC violation in a consistent manner appropriate to the nature of the violation,
including termination of employment if the circumstances warrant. Cisco
employees have an obligation to cooperate with investigations into ethical
misconduct. Failure to cooperate and provide honest and truthful answers or
information could result in disciplinary action up to and including dismissal.
What if my manager has told me to do something that
is dangerous and possibly illegal? I know I should tell
someone, but I’m afraid that my manager will make my
job difficult for me if I do.
The best place to raise your concerns would typically be with your manager,
but since it is your manager’s request that concerns you, calling the Cisco
EthicsLine is a good option. If you report your concerns through the EthicsLine,
you will have the assurance of knowing that Cisco is looking into the situation
and that retaliation by your manager or others will not be tolerated.
What if I reported a concern but never heard anything
Consider whether the matter was reported anonymously. If so, to the
extent that outcomes can be reported, there may not be a mechanism for
getting back to the complainant. Also, while all matters will be investigated
appropriately, it may not be appropriate for the review to be communicated in
light of privacy and confidentiality issues.
Code of Business Conduct 19
I Respect Others
My vision of the ideal workplace? One
that is positive, creative, and rewarding…
an environment that promotes individual
expression, innovation, and achievement.
That’s the kind of workplace we have here
at Cisco. I’m offered opportunities to grow
personally and professionally, and my
manager encourages me to succeed. I’m
treated with respect and dignity. In return,
I recognize my duty to act responsibly, be
a team player, always do my best, and treat
others with respect and dignity.
Code of Business Conduct 21
You are free to do your job without fear of harassment.
Connect Cisco prohibits conduct that singles out an employee or group of employees
in a negative way because of their sex, race, color, national origin, ancestry,
with the citizenship, religion, age, physical or mental disability, medical condition,
sexual orientation, gender identity, veteran status or marital status. Harassment
Code can take many forms, including offensive remarks, unwelcome advances,
requests for sexual favors, jokes, and ethnic, racist, or sexual slurs. Any form of
harassment is a violation of Cisco philosophy and policies.
• Do your part to make Cisco a
We do not discriminate.
great place to work.
We are proud of our diversity and our commitment to maintaining a diverse
• Treat others with respect and workforce. In recruiting, hiring, developing, and promoting employees—all
employment processes—decisions are made without regard to sex, race,
color, national origin, ancestry, citizenship, religion, age, physical or mental
disability, medical condition, sexual orientation, gender identity, veteran status,
• If you know or suspect that
or marital status. We are passionate about preserving our positive culture and
others are being harassed or ensuring that each individual is treated with respect and dignity as a valued
discriminated against, report it member of the Cisco team.
Retaliation will not be tolerated.
• Speak out against acts of
Taking action against anyone who brings a discrimination, harassment,
or ethics issue forward is strictly forbidden. We take reports of retaliation
seriously. Anyone found to have retaliated against another individual will face
• Know and abide with Cisco disciplinary action and possible dismissal.
policies regarding drugs and
Our workplace accommodates individuals with
• Report any unsafe conditions,
violent acts, or threats. We are committed to working with and providing reasonable
accommodations for employees and applicants with physical or mental
disabilities. Disabled employees are encouraged to provide notification from
their doctor describing any restrictions on their ability to perform the essential
duties or functions of their job.
Drugs and alcohol are prohibited here.
Employees are not permitted to use, possess, or be under the influence of
alcoholic beverages or illegal drugs on company property during working
hours. Alcohol use at company-sponsored events is also prohibited (whether
on or off company premises) except in special circumstances and with prior
written approval of the department Senior Vice President. Violation of this
policy will result in disciplinary action, which may include termination.
22 Cisco Systems, Inc.
We are committed to providing a safe and
Employees should be familiar with and follow all safety guidelines and report
any unsafe conditions or accidents. Any acts or threats of violence towards
another person or company property should also be reported immediately.
We want to foster the kind of environment where people feel safe and are
treated with courtesy and professionalism at all times.
What if the person harassing me is my supervisor? If I
complain, couldn’t I lose my job?
No. You are a valued member of the Cisco team, and you are entitled to work
in an environment free from intimidating, hostile or offensive behavior—from
anyone. Contact the Human Resources Department, the Ethics Office, or the
Legal Department for help (see COBC “I Share My Concerns”).
What if I received an e-mail that I was not supposed to
get and it included very offensive jokes? If it was not
meant for me to read, is that harassment?
Offensive jokes sent through company e-mail—regardless of intended
recipient—have no place in a workplace that values dignity and respect for
every employee. You may respond directly to the co-worker, notifying him
or her that you found the e-mail offensive. Ask the individual to refrain from
sending out such e-mail in the future and advise that you will escalate the
matter if it continues.
What if I believe I was passed up for a promotion
because of my age—what should I do?
Cisco policy requires that employment decisions be made without regard
to age of candidate. If you feel you were treated unfairly, contact the Human
Resources Department for assistance or call the Cisco EthicsLine.
Code of Business Conduct 23
I Use Resources
Cisco counts on me to act responsibly
and use good judgment to conserve
and safeguard company resources—
computers, telephones, Internet access,
fax machines, copiers. I’m committed
to using these resources frugally and
ensuring that we get the best value for our
money because I know it is critical to our
24 Cisco Systems, Inc.
Company assets are provided for business use.
Connect Company assets should be used first and foremost for business purposes
and to advance our strategic objectives. We each have a responsibility to
with the use and maintain our assets with care and to guard against waste and abuse.
Our assets include not only the physical space in which we work, but also
Code other physical assets such as securities and cash, office equipment, and
information systems. It even includes things that are not of a physical nature,
such as software, patents, trademarks, copyrights, and other proprietary
• Use company assets
responsibly, as if you were
Get written approval when you use company assets for
paying for them yourself.
• Treat what is ours with care We trust you to use good judgment to conserve company resources. Do not
borrow or remove them from company premises without proper authorization,
and guard against waste and
and never use company assets to support a personal business or consulting
effort, outside fundraising activity, political activity, or lobbying.
• Obtain authorization (through
Use e-mail, computer, and other communications
policy, procedure, or express
systems lawfully and professionally.
written approval from your
manager) before using Cisco Occasional use of company assets for personal reasons is permitted, within
reason, as long as it does not compromise Cisco’s interests or adversely
assets for noncompany
affect job performance (yours or that of your co-workers). How do you
determine what’s acceptable? Your use of company resources should never
result in significant added costs, disruption of business, or any disadvantage
• Use electronic to Cisco. Be conscientious, and be responsible—do not access, distribute,
communications technology download, or upload material that is prohibited by law or contains sexual
responsibly and professionally. content, offensive language, anything that would negatively reflect on Cisco,
or derogatory comments about race, gender, sexual orientation, or religion.
Know the policies related to management and retention
We have policies in place to help us effectively and efficiently manage our
company’s e-mail system so that we are compliant with legal and business
requirements. In general, employees should only retain e-mails that relate to
a Cisco business record, legal matter (pending or anticipated), or audit—all
other e-mail should be deleted.
Be respectful and professional when using social media
With the rise of new media and next-generation communications tools, the
way in which Cisco employees can communicate internally and externally
continues to evolve. These emerging media tools include blogs, wikis,
podcasts, virtual worlds, and social networking. Cisco encourages employees
to learn about and use these social media tools, as they can promote
26 Cisco Systems, Inc.
teamwork and collaboration. Policies and guidelines regarding the use of
these tools emphasize the need to:
• Communicate in a respectful and professional manner
• Avoid disclosing proprietary information
• Keep applicable policies and regulations in mind
We are committed to responsible environmental
We are always looking for new and innovative ways to increase the energy
efficiency of our operations, reduce waste, and protect the environment in
the communities where we work. We also conform to many international
standards and make protecting the environment a priority. We trust our
employees to take their environmental responsibility very seriously.
What if I write a personal letter or surf the Internet or
call a family member on my office phone—are these
types of activities okay?
Generally, limited personal use of company resources is permitted as long as
there is no incremental cost to Cisco and your work is not disrupted.
What if I operate a small side business from home? Both
my manager and the Ethics Office have determined that
the business does not represent a conflict of interest
with my Cisco work. Is it okay for my customers to leave
messages on my Cisco voicemail?
No. Even though there is no conflict of interest, you have an obligation to use
Cisco company assets (including the communications system and voicemail)
only for Cisco business. Employees are not permitted to use assets to
support a second job, self-employment venture, or consulting effort.
Code of Business Conduct 27
I Avoid Conflicts
When I am faced with a situation and
am not sure what to do, I ask myself: Am
I doing what’s right for the company?
Avoiding conflicts of interest means
avoiding situations that create or appear
to create a conflict between my personal
interests and the interests of Cisco.
Code of Business Conduct 29
Avoid activities or relationships that might affect your
Connect A conflict of interest may exist when you or a member of your family is
with the involved in an activity that could affect your objectivity in making decisions as
a Cisco employee. Examples of activities that might create a conflict of interest
Code include accepting outside employment with a Cisco customer, supplier, or
competitor or having a significant financial interest in them. Conflicts of interest
can also arise when you or a member of your family use your position for
personal gain. It is important to remember that even the appearance of a
• Always ask yourself: Am I doing conflict of interest must be avoided.
what is right for the company?
Be sure to obtain written approval before serving on
• If a conflict of interest (or the
outside directorships or Technical Advisory Boards
appearance of one) develops,
ask for help from the Ethics
Office or Cisco’s Legal Employees who serve on outside Boards of Directors or TABs of a profit-
making organization are required, before accepting, to obtain written approval.
Membership on boards of industry associations generally does not present
a financial conflict of interest; however, you should be sensitive to possible
• Check Cisco policies for conflicts with Cisco’s business interests if, for example, the association takes a
guidance when investing position that is contrary to Cisco’s interests or those of our key customers.
in a company that has a
connection to Cisco.
Investing in other companies may present a conflict of
• Know the circumstances
At some point in your employment, you may find yourself in a position to
under which you must obtain
invest in a company that is (or is reasonably likely to be) a Cisco partner,
written permission from the
customer, supplier, competitor, or candidate for acquisition by Cisco. It is
Cisco vice president for your important that you understand the potential conflict of interest that may
organization. occur in these circumstances. The most important consideration is to serve
our shareholders first. Cisco has developed detailed policies to address
• Do not accept compensation specific investment scenarios and the necessary written approval processes
for speaking engagements. associated with each. For more information on specific investments and the
necessary approvals, please visit the Websites listed below or contact the
Ethics Office for guidance on how to proceed.
• Report potential conflicts
of interest as they relate
to employment of family Written permission is required in some instances.
members. If you or a member of your immediate family enters into any kind of
employment, business, or consulting relationship with a Cisco vendor or
supplier or customer who is closely affiliated with the Cisco employee’s
work responsibilities, you must receive written permission from the Cisco
vice president of your organization. Once received, a copy of this written
permission will be given to Human Resources to be kept in the employee’s
file. This does not mean that family members are precluded from working for
one of Cisco’s vendors, suppliers, or customers; it is simply a precaution we
have in place to help ensure that Cisco employees avoid conducting Cisco
business with members of their families—or others with whom they have a
significant personal relationship—unless they have written permission from
the Cisco vice president of their organization.
30 Cisco Systems, Inc.
Development of new products also requires written
Cisco employees must also obtain written permission from the Cisco vice
president for their organization before developing, outside of Cisco, inventions,
products, books, software, publications, or intellectual property that is or may be
related to Cisco’s current or potential business. Once received, a copy of this written
permission will be given to Human Resources to be kept in the employee’s file.
Do not accept compensation for speaking engagements on
behalf of Cisco.
Speaking at events, when it is determined to be in Cisco’s best interests,
is considered part of your normal job responsibilities. Because you will be
compensated by Cisco for the time spent preparing for, attending, and delivering
the presentation, you should not request or accept any form of compensation
• The compensation is some type of “acceptable” novelty, favor, or entertainment as
defined in COBC “I Understand Policies Related to Favors, Gifts, and Entertainment.”
• The Cisco vice president for your organization first provides written authorization, or
• The fee is donated to the Cisco Foundation or other nonprofit charitable
Mixing family relationships with work relationships can
create special workplace challenges.
Personnel decisions can become difficult if the employee you supervise is also a
member of your immediate or extended family. Even if you are careful and work to
remain objective in your business dealings, the very fact that you share a personal
relationship with this individual can suggest the appearance of a conflict of interest.
As a result, employees must avoid a direct reporting relationship with any member
of their immediate or extended family (or others with whom they have a significant
relationship.) If such a relationship exists or occurs, you must report it, in writing, to
your Human Resources representative.
Cisco employees are not permitted to engage in outside-business-related activities
that involve the sale, resale, marketing, or repairing of Cisco equipment (or any
consulting activities related to the above) for profit.
If a conflict of interest (or appearance of one) develops,
report it immediately.
If you need a conflict of interest determination, please contact the Ethics Office. If
your situation concerns an outside-of-Cisco employment or consulting opportunity,
complete and submit the Consulting and Outside Employment Approval form. Once
a potential conflict is reported, the Cisco Ethics Office or Legal Department will
determine whether a conflict of interest exists and advise you of your options for
Code of Business Conduct 31
What if I develop a product that I think would be
beneficial for Cisco? Does Cisco prohibit employees
from becoming suppliers to Cisco?
Because this situation could cause divided loyalty—or at least, the
appearance of a conflict of interest—Cisco does not traditionally purchase
products or services from its employees. Our reputation for impartiality and
fair dealing with suppliers could be damaged by routinely acquiring products
or services from employees, even with full and open competition. Before
considering such an arrangement, you must obtain written permission from
the Cisco vice president for your organization.
What if one of my relatives works for a Cisco customer
Cisco needs to know so that appropriate action can be taken to prevent
potential conflicts from affecting (or appearing to affect) company decisions.
For example, if your sister works for a supplier and has been involved in
procurement activities, and your manager has just informed you that she
wants you to join a proposal team looking at bids from various companies—
including the one that employs your sister—you must disclose it.
What if my nephew applies for a job opening in the
department I manage?
Cisco policy does not prohibit your nephew from working for you, but such an
arrangement should be carefully considered. Would the decision to hire him
suggest the appearance of impropriety? Would it be viewed as an impartial
decision by your employees? By your supervisor? Would it affect the
productivity or level of trust built by your team? Would hiring him put you in a
position of divided loyalty? Before proceeding, speak with the Ethics Office to
help ensure you are acting in the best interests of Cisco.
32 Cisco Systems, Inc.
What if the local school system is looking for someone
skilled in IT architecture to develop an information
system? Is it okay to engage in an activity or business
on the side that competes in a similar—but not
identical—product market as Cisco?
It depends. Public schools and other “public” entities use taxpayer dollars; as
a result, they are required by law to follow certain rules and regulations and
are subject to public review of their expenditures and other activities. It would
be a good idea to first check with your local legal support representative
to determine whether your activity will be consistent with such local laws,
particularly if Cisco provides, or seeks to provide, product or service support
to the school. You can also contact the Public Sector Compliance office at
email@example.com or the Ethics Office at firstname.lastname@example.org
What if I am not sure about whether an activity outside
of work poses a conflict of interest?
Unfortunately, it is not possible to list all the circumstances that might signal
potential conflicts of interest. One of the best ways to gauge whether the
activity creates a conflict of interest is to ask yourself a series of questions:
Does the activity interfere (or give the appearance of interfering) with the
duties that you perform at, or owe to, Cisco? Are you or a member of your
family receiving improper personal benefits through the activity because
of your position with the company? Does the activity compete against the
interests of Cisco? If you answer “yes” to any of these questions, the activity
may indeed create a conflict of interest and must be disclosed. If you are not
sure, contact the Ethics Office for assistance.
Code of Business Conduct 33
I Understand Policies
Related to Favors, Gifts,
I work with many commercial customers,
suppliers, and other business partners,
and they are all vital to our success. In
appropriate circumstances, business gifts
and entertainment can build goodwill…but
they can also create the perception of a
conflict of interest that can undermine the
integrity of these relationships.
34 Cisco Systems, Inc.
“Favors, gifts, and entertainment” means anything of
Connect It can include meals, lodging, discounts, loans, cash, services, equipment,
with the prizes, products, transportation, use of vehicles or vacation facilities, home
improvements, tickets, gift cards, certificates, and favorable terms on a product or
Code service. It can also include stocks or other securities, including an opportunity to
buy “direct shares” (also called “friends and family shares”) in any company with
a connection to Cisco. These are just examples—the list of potential favors, gifts,
and entertainments of value is impossible to specify in advance.
• Know the rules for accepting
and offering favors, gifts, and
Rules for offering and accepting favors, gifts, and
entertainment can be complex, and every situation
should be evaluated carefully.
• Be able to distinguish
between what is “acceptable,” We want to make sure that business is won or lost based on the merits of our
“inappropriate,” and products and services. Rules about favors, gifts, and entertainment serve a
very important purpose—we want to promote successful working relationships
and goodwill, but we must be careful not to create situations that suggest a
conflict of interest, divided loyalty, or the appearance of an improper attempt
• Be aware that the rules for to influence business decisions. Our business relationships must be based
government employees are entirely on sound business decisions, fair dealing, and applicable laws. In all
much more stringent. cases, use good judgment and, when in doubt, ask questions.
• Accurately report
Know the policies regarding favors, gifts, and
expenditures for favors, gifts,
entertainment between Cisco and…
Commercial companies. The occasional exchange of favors, gifts,
or entertainment of nominal value with employees of a nongovernmental
• If you need more information
entity is appropriate, unless the recipient’s employer forbids the practice. If
or are in doubt about whether
you are unsure whether an entity is government-owned or not, contact the
to give or accept favors, gifts, Public Sector Compliance office at email@example.com for
entertainment, prizes or help. Remember, any courtesy you extend should always comply with the
giveaways, contact the Ethics policies of the recipient’s organization, and those we are doing business with
Office or the Legal Department should understand our policy as well. Favors, gifts, and entertainment offered
to or accepted by Cisco employees or their family members fall into three
• Acceptable*: The following guidelines describe what is considered
generally acceptable and requires no approval:
– Favors or gifts with a combined market value of US$100 or less, to or
from a single source per year.
– Occasional meals with a business associate should follow the Global
Expense Reimbursement policies and guidelines.
– Occasional entertainment (for example, attendance at sports, theatre,
or other cultural events) valued at less than US$200 per source, per year.
*These guidelines are not applicable to Cisco marketing programs or
36 Cisco Systems, Inc.
• nappropriate: Some types of favors, gifts, or entertainment are simply
wrong, either in fact or in appearance, and are never permissible. Employees
and members of their immediate family may never:
– Offer or accept favors, gifts, or entertainment that would be illegal.
– Offer or accept cash or cash equivalent (including loans, stock, stock
options, bank checks, travelers’ checks, money orders, investments
securities, or negotiable instruments).
– Offer or accept gifts or entertainment during a tender or competitive
– Incur an expense on behalf of a customer that is not recorded properly
on company books.
– Offer, accept, or request anything (regardless of value) as part of an
agreement to do anything in return for favors, gifts, or entertainment.
– Use their own money or resources to pay for favors, gifts, or
entertainment for a customer, vendor, or supplier.
– Participate in an activity that would cause the person giving or receiving
favors, gifts, or entertainment to violate his or her own employer’s
– Offer, accept, or participate in favors, gifts, or entertainment that are
unsavory or otherwise violate our commitment to diversity and mutual
respect. Any situation that would cause a customer or employee to feel
uncomfortable or that would embarrass Cisco by its public disclosure
(for example, adult entertainment) is inappropriate.
• Questionable: For anything that does not fall into the Acceptable or
Inappropriate categories, or exceeds the dollar limit noted above, ask your
manager or the Ethics Office for guidance. You will then need to obtain written
approval from your department vice president* and your Human Resources
manager before offering or accepting it.
*If you are a vice president or above, you need to get permission from your
Government officials and agencies. Stricter and more specific
rules and company policies apply when we do business with governmental
entities, employees, officials, and representatives, as well the public sector,
which includes government-owned organizations (such as public universities,
hospitals, or telecom service providers). For example, Cisco has published
policies concerning the giving of anything of value to a non-U.S. government
official or employee (see COBC “I Follow the Law”). Cisco also has policies in
place for gift-giving to U.S. federal government personnel and
gift-giving to U.S. state and local government personnel.
As reflected in Cisco’s gift policies, government employees are often
prohibited from accepting anything of value, and violating their laws and rules
can be a serious offense for both the giver (and the giver’s organization) and
receiver of a prohibited gift.
Code of Business Conduct 37
If you work with government or private sector employees, make sure you
know and comply with the specific laws and regulations that pertain to
your customer and location. For example, if you wish to invite a non-U.S.
government official or employee to a Cisco-sponsored business meeting or
other business event, you are required to use Cisco’s online Foreign Official
Invite Process (FOIP). You are encouraged to seek help from your local legal
support representative for guidance in this area. For more information about
a government customer’s gift laws and policies, contact the Public Sector
Compliance office at firstname.lastname@example.org.
Internal employees. There are specific policies that address giving gifts
internally to Cisco employees. You may contact the Ethics Office for guidance.
There are special rules relating to raffles and
Raffles and giveaways that are fair, nondiscriminatory, and conducted in a
public forum for all to see and understand are typically permitted unless the
prize is worth more than US$500. Gifts worth more than US$500 must be
disclosed to a manager who will consult with the Ethics Office to determine if
the gift should be accepted.
• When Cisco hosts the raffle or giveaway and only Cisco employees
participate: The US$500 limit does not apply, but frugality should be
• When Cisco hosts the raffle or giveaway and opens it to non-Cisco
employees: It is subject to the US$500 limit unless written approval from
your department vice president is obtained (and keeping in mind any
specific and applicable gift laws or rules that may apply to any government-
• When an outside party hosts the raffle or giveaway: Cisco employees may
accept the prize as long as the process appears to be fair and unbiased. The
drawing should take place in a public forum and the prize must be disclosed
to a manager. Written approval from your manager is necessary if the prize
exceeds the US$500 limit.
Local customs in some countries may call for the
exchange of expensive gifts as part of the business
In these situations, gifts may be accepted only on behalf of Cisco (not an
individual) with the written approval of your department vice president and
your Human Resources manager. Any gifts received should be turned over
to Human Resources for appropriate disposition or donated to the Cisco
Foundation or other nonprofit, charitable organization. The foreign company’s
gift policy regulations must be observed. In all cases, the exchange of gifts
must be conducted so there is no appearance of impropriety. Gifts may only
be given in accordance with all applicable laws, including the U.S. FCPA (see
COBC “I Follow the Law”).
38 Cisco Systems, Inc.
Cisco-employee-to-Cisco-employee gifts must not exceed US$25.
Recognition and awards for employees (in excess of US$25) must be
awarded via the HR CAP Award Program, so that the employee can be
Expense report records must accurately reflect favors,
gifts, and entertainment that you provide to customers.
Because of tax and other legal reporting rules, it is essential that you
accurately report expenditures for favors, gifts, or entertainment that you
give as part of your Cisco employment. Reports should accurately state the
purpose of the expenditures and the identities of the individuals receiving the
favors, gifts, or entertainment and identify if the favor, gift or entertainment was
given to a public sector official or employee.
What if we want to provide a catered lunch during a
meeting with a major Cisco customer?
It is acceptable to offer lunch if it is offered in the spirit of our gift-giving
policy and complies with the monetary guidelines for what is considered
We have worked closely with a commercial customer
on a large system implementation that is now
complete. What if we want to recognize our customer’s
employees by giving each member of their team
a Cisco-branded laptop sleeve commemorating
completion of the project? Would this be a violation of
our gift policy?
No, you may offer these as long as the monetary value does not exceed
the limits outlined in our policy. That said, you should propose the idea to a
customer representative beforehand to ensure that the gift is in compliance
with their company’s policy—we do not want to put our customers in the
awkward position of having to return the gifts. Although you do not need to
obtain written approval for gifts considered “acceptable,” it is always a good
practice to discuss such offerings in advance with your manager or the Ethics
Code of Business Conduct 39
What if I have a friend who works for a major Cisco
customer—does Cisco policy prohibit me from buying
a Christmas present for this person that exceeds the
limits in our gift policy?
Not necessarily. Cisco policy applies to gifts offered in the course of doing
business, not the exchange of gifts between friends and family. If the dollar
value of the gift is substantial, however, contact your manager or the Ethics
Office to avoid a perception of an attempt to influence.
What if we are hosting a meeting with both commercial
customers and also customers from the U.S. Navy in
attendance? Can we offer them transportation from the
airport to the hotel?
In this instance, you would need to know and follow Cisco’s gift policies
for commercial customers and the U.S. federal government gift policies
for the U.S. government customers. You may provide transportation for the
commercial customers as long as: (1) the value of the transportation falls within
the guidelines for favors and gifts, and (2) their policy allows them to accept
this type of business courtesy. With respect to the U.S. Navy, the U.S. federal
government has strict rules that limit or prohibit gift giving. As a general rule,
we may not offer or provide transportation to the U.S. Navy (or other military
or U.S. federal employees), unless they pay Cisco the fair market value of the
What if a supplier knows I am a big boxing fan and
offers me two great tickets to a match? I know that
Cisco policy would not allow me to accept the tickets
as a gift since the dollar value exceeds our gift policy
limit, but what if I buy them from him?
You can accept the tickets if you pay for them, unless the tickets are to a “sold-
out” event. Under those circumstances, you would be accepting the gift of an
opportunity to buy tickets that are not generally available for purchase, and
that would be inappropriate.
What if I have been offered a discount on a product sold
by a Cisco supplier? May I take advantage of it?
You may accept the discount only if it is clearly available to all Cisco
employees and approved by the company. A discount offered to you
personally would be inappropriate.
40 Cisco Systems, Inc.
What if I receive a gift that I know is inappropriate—
what should I do?
Return it to the donor with a polite explanation that Cisco policy prohibits
you from keeping it. In some circumstances, such as a gift from an official of
another country, other alternatives may be considered, such as displaying the
gift in a public area or donating it to a charitable organization. Check with your
manager or the Ethics Office for guidance.
What if I speak to a user group or at a professional
meeting? May I accept reimbursement of travel
Your manager is responsible for making this decision. Cisco policy requires
that all suppliers be treated fairly and impartially. Therefore, do not accept
anything from a supplier that could suggest even the appearance of
favoritism. Normally, it is inappropriate to accept payment of expenses by
vendors to speak at user conferences. On the other hand, you can usually
accept reimbursement for expenses from associations and professional
groups because they are not vendors and would not be using the speaking
invitation as a way to gain favorable treatment.
What if one of my customers is holding a raffle where
the prize to be awarded is a trip valued at US$2000?
Can I participate?
Yes, you may participate, as long as the raffle process is fair, unbiased,
and held in a public place. If you win the prize, you must disclose it to your
manager, and, since the price is valued at more than US$500, you must obtain
his or her written approval.
Code of Business Conduct 41
I Protect What Is Ours
We are the leader in world-changing
technology. Protecting our financial base,
our knowledge base, our information
systems, our competitive advantage, our
brand—keeps us at the forefront.
Code of Business Conduct 43
Do not provide information regarding Cisco to outside
parties without prior written approval.
Connect What may appear to be an innocent request for information could result in
with the serious harm to our company. Be alert to requests for information from anyone
outside of Cisco regarding:
Code • Overall business trends
• Business in our geographic theaters
• Product bookings or shipments
• Do not provide confidential • Lead times
information regarding Cisco to • Pricing
outside parties without prior • Suppliers
written approval. • New products or technology
• Lawsuits or intellectual property disputes.
• If your job requires you to
If you are contacted by a member of the financial community, please refer
provide information for reports
the individual to a member of the Cisco Investor Relations team. If you are
about Cisco, make sure the
contacted by a member of the press, please refer the individual to the Cisco
information you provide is Corporate Public Relations group. Violation of this policy is serious and may
accurate. result in disciplinary action including immediate termination and possible
prosecution for violation of securities laws.
• Protect our intellectual
property and computing
Information we disclose about our company must be
full, fair, accurate, and understandable.
As a public company, it is of critical importance that our filings with the
• Follow the policies when
Securities and Exchange Commission and other governmental agencies
it comes to the security of be accurate and timely. Depending on your position with Cisco, you may be
electronic information. called upon to provide information to assure that Cisco’s public reports are
complete, fair, and understandable. If you are, make sure the information is
accurate, complete, objective, relevant, timely, and understandable to ensure
full, fair, accurate, timely, and understandable disclosure in reports and
documents that we file with, or submit to, government agencies and in other
Proprietary information is one of our most important
Proprietary information is information that Cisco owns and represents the
product of our hard work. It includes software programs and subroutines,
source and object code, trade secrets, engineering drawings, customer lists,
copyrights, ideas, techniques, know-how, inventions (whether patentable
or not), and any other information of any type relating to designs, product
specifications, new product roadmaps, configurations, tooling, schematics,
master works, algorithms, flowcharts, circuits, works of authorship, formulae,
mechanisms, research, manufacture, assembly, installation, marketing, pricing,
customers, salaries and terms of compensation of company employees,
and costs or other financial data including unannounced press releases,
acquisitions and mergers, concerning the company or its operations.
44 Cisco Systems, Inc.
Each of us is responsible for protecting the
confidentiality of proprietary information.
This responsibility applies not only to safeguarding Cisco’s information, but
also extends to that of our customers, vendors, and others we do business
with. Our ability to compete fairly in the marketplace depends on it. Cisco
employees are required to sign a non-disclosure agreement as soon as they
are hired (and may need to sign additional agreements depending upon the
nature of the job). In addition to the obligations outlined in the agreement, all
employees must comply with the following requirements:
• Requests for confidential proprietary information and the disclosure of
confidential proprietary information must always be made in writing.
• Confidential proprietary information should be disclosed only to those Cisco
employees who need the information in order to do their jobs.
• Proprietary information of a supplier, vendor, or other third party should not
be used or copied by a Cisco employee unless authorized in writing by
Cisco and the third party.
• Any unsolicited, third-party proprietary information should be refused or, if
inadvertently received by an employee, returned unopened or transferred to
the Cisco Legal Department.
• Employees must refrain from using—or sharing with Cisco—proprietary
information belonging to former employers (unless the information has been
acquired by Cisco).
Information about employees is proprietary too.
At Cisco, we recognize the importance of keeping personal information
personal and protecting the privacy of our employees. Sensitive data that
falls into the wrong hands can lead to fraud or identity theft. Respect the
privacy rights of your co-workers and manage personal information with care.
For example, do not give employee phone numbers, e-mail addresses and
reporting structures from the Cisco Employee Connection (CEC) directory to
unknown callers pretending to be Cisco employees. Verify the need to know.
Know the policies related to protecting our electronic
Cisco has developed stringent policies to protect our electronic information
and to minimize the risk of information loss. We expect every employee to
know and comply with these policies as they relate to the use of computing
resources, password protection, information classification, remote access, and
network and wireless use. Remember, all electronic and computing resources
whether owned or leased by Cisco, and the messages, files, data, software, or
other information stored or transmitted on them are the property of Cisco, and
we have the right to inspect them at any time. Information security policies are
integral to the COBC.
Code of Business Conduct 45
What if my former employer was one of Cisco’s
competitors? Is it okay to talk with my Cisco work group
about some of their sales strategies?
No. You have an obligation to protect the proprietary information of your
former employer, and that obligation does not end when you leave. You should
disclose the fact that you formerly worked for a competitor of Cisco to your
manager and be sure to abide by all the obligations of confidentiality owed to
your former employer.
I was waiting in the hall prior to a government proposal
meeting. What if I overheard a conversation that a
procurement officer had with one of our competitors
where product specifications and costs were
discussed? Can I still participate in the bid process, and
if so, can I use the information to write a similar proposal
and send it in with a lower bid?
The answer is “no” to both questions. You cannot capitalize on this information
in any way. You should politely excuse yourself from the meeting, contact the
Ethics Office or Legal Department, and avoid disclosure of the information to
anyone connected with the program or the proposal. It is likely that you will
have to withdraw from the Cisco bid team as a means to protect Cisco’s ability
to participate fairly in the bid process.
What if I just realized that some inaccurate information
was provided to a customer after price and terms
were already agreed upon? Will I be following proper
procedures if I notify the customer right away?
Yes. It would be important for you to contact your finance and legal sales
support team and to work with them to ensure timely disclosure of the error to
What if I receive a letter in the mail from an unidentified
source that contains a competitor’s pricing data? I
can find no indication that it has been sent or received
through authorized channels—what should I do?
Do not read the document and do not share it with co-workers. The letter
should be immediately sealed and transferred to the Cisco Legal Department.
46 Cisco Systems, Inc.
I Follow the Law
I like the fact that Cisco is a good
corporate citizen. As a global company, we
stay on top of laws and regulations as they
apply to doing business around the world.
48 Cisco Systems, Inc.
Antitrust/competition laws keep the marketplace where
we operate thriving and competitive.
Connect The economy of the United States, and in most nations, is based on the
with the principle of a free competitive market. To make sure that this principle carries
over to the marketplace, most countries have laws prohibiting business
Code practices that interfere with competition. Cisco abides by these antitrust/
competition laws wherever we do business, and we avoid conduct that might
even suggest or make it appear that we are violating these laws.
• Know and comply with
Each of us should be familiar with antitrust/competition
• To comply with Cisco’s policy These laws touch upon and affect almost every aspect of our operations, so it
on insider trading, do not buy is important that you are familiar with them and keep them in mind while doing
or sell Cisco securities when your job. Remember, violations can carry serious penalties, not only for Cisco,
but for you. If you ever have a question about a particular activity or practice,
in possession of material,
contact the Cisco Legal Department or Ethics Office for help.
nonpublic information about
Do not trade on “inside” information.
• Understand the provisions of If you have material, nonpublic information relating to Cisco or our business,
the FCPA and, if your position it is our policy that you, your family members, or any entities controlled by
you or your family members, may not buy or sell Cisco securities or engage
requires, attend online FCPA
in any other action to take advantage of, or pass on to others, that information.
This also applies to trading in the securities of another company (for example,
Cisco customers, suppliers, vendors, subcontractors, and business partners),
• Use Cisco’s online FOIP if you have material, nonpublic information about that company which you’ve
tool for Cisco’s sponsorship obtained by virtue of your position at Cisco. Even the appearance of an
of travel and other related improper transaction must be avoided to prevent potential prosecution of
expenses associated Cisco or the individual(s) involved in the trade.
with attendance at Cisco-
sponsored business events Even a “tip” is unlawful.
by non-U.S government Employees are not only prohibited from buying and selling Cisco securities
employees (any level) and when they are in possession of material, nonpublic information, but also
officials (including employees from tipping off others—passing along information to friends or family under
of non-U.S. government- circumstances that suggest that the employee was trying to help someone
make a profit or avoid a loss. Besides being considered a form of insider trading,
tipping is also a serious breach of corporate confidentiality. For this reason, you
should be very careful to avoid discussion of sensitive information anywhere
that others may hear, such as at lunch, on public transportation, or in elevators.
Cisco requires full compliance with the U.S. Foreign
Corrupt Practices Act (FCPA) and all other anti-bribery
and anti-corruption legislation.
The FCPA is a U.S. law that prohibits corrupt “payments” to non-U.S.
government officials and employees (at any level) for the purpose of
obtaining or keeping business. “Payments” is broadly interpreted to mean
anything of value, not just money or gifts. The FCPA also requires that we
50 Cisco Systems, Inc.
maintain accurate records and internal controls. This law carries significant
criminal and civil penalties (including imprisonment and monetary fines) for
noncompliance. All Cisco employees are required to comply with this law, and
to promptly report any suspected violations to Cisco’s EthicsLine, the Ethics
Office, or to the Legal Department.
See Cisco’s global anti-corruption policy for its partners, subcontractors, and
consultants for more information.
With respect to training regarding the FCPA, all Cisco sales employees who
• Do not use Cisco assets for
work with either global or non-U.S. partners and customers, or who engage
with non-U.S. government officials and employees, are required annually to political purposes.
take Cisco’s online FCPA training (also available in CD format upon request).
Check Cisco’s FCPA policy or contact the Public Sector Compliance office at
• Obtain authorization before
email@example.com for more information and support.
using third-party copyrighted
Follow Cisco’s process for inviting non-U.S. government
officials and employees to business events sponsored • Follow Cisco’s policies for
by Cisco. export, re-export, and transfer
of controlled technology,
The Cisco Foreign Official Invite Process (FOIP) is the online tool that Cisco
employees are required to use to request the review and approval of operational data, products, and
Cisco’s sponsorship of travel or other related expenses associated with the
attendance by a non-U.S official or government employee (at any level) to
a Cisco-sponsored business event or meeting (such as Executive Briefing
• Comply with customs laws,
Conference). All submissions in the FOIP tool must be complete and accurate
regulations, and policies for
so that Cisco can properly determine whether to pay for such costs. Any
FOIP-approved costs are paid by Cisco directly to the Cisco-approved third-
party vendor of travel-related services.
Follow Cisco’s expense-reporting policies.
For other non-FOIP related expenses, Cisco employees are required to comply
with Cisco’s travel and expense-reporting policies, and, in particular, to submit
all expenses into Metro, Metro2, or iExpenses, and to accurately categorize
expenses. Failure to report a transaction or the mischaracterization of a
transaction or creation of false or inaccurate documentation is strictly prohibited.
You may not use Cisco assets for political purposes.
No assets—including time at work, use of Cisco premises or equipment,
or direct monetary payments—may be contributed to a political candidate,
political action committee, or ballot measure without the written permission
of worldwide Government Affairs. Of course, you may participate in political
activities on an individual basis, with your own money and on your own time.
Be sure you have authorization before using third-party
It is against Cisco policy—and, in fact, may be unlawful—to copy, reproduce,
scan, digitize, broadcast, or modify third-party copyrighted material when
developing Cisco products, promotional materials, or written communication
Code of Business Conduct 51