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Going the Distance Without Leaving Your Desk


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Not only are distance and online education programs growing, our on-campus students and faculty are expecting more online support and resources. UNCG has a campus license for Elluminate Live! – a synchronous webcasting tool with text and voice chat, display of presentations, Web sites, and application-sharing, whiteboard activities, polling, video, and breakout rooms. The library now has its own virtual room in Elluminate to offer workshops, classes, meetings and support for students, faculty and librarians. With the Distance Education librarian leading the way, the library instructional tech team jumped on board in 2009 to play with Ellluminate, then began training other librarians and offering some focused workshops with the UNCG Library & Information Studies Department and Alumni. The positive feedback and growing support across campus has led to the library offering a range of workshops, sessions, and meetings in 2010. A collaborative effort from a few interested players in the library has now opened a new world of support to online, distance, and on-campus users.
Beth Filar Williams – UNC-Greensboro
Jenny Dale – UNC-Greensboro

Published in: Education
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Going the Distance Without Leaving Your Desk

  1. 1. Going the Distance Without Leaving Your Desk Beth Filar Williams Jenny Dale UNC Greensboro University Libraries
  2. 2. Poll: online workshops
  3. 3. Poll: Software
  4. 4. Online Workshops o Elluminate Live! o Workshops webpage
  5. 5. Online Workshops o Library Orientations  For students • 30 minutes  For faculty • 30 minutes  For specific programs • Liberal Studies • Business • Public Health Weather Vane Compass by incurable_hippie on [CC BY-NC 2.0]
  6. 6. Online Workshops o Specific topics  Resume and cover letter workshop (for Library and Information Studies)  Introduction to Creative Commons  PowerPoint Makeover  Introduction to EndNote (December 2010)  Beyond PowerPoint (Spring 2011)  GoogleDocs (Spring 2011)
  7. 7. Marketing o Library workshops o Teaching and Learning Center calendar o Emails to online/ distance students o Letters to faculty through library liaisons Megaphone / IMG_0144 by Tomasz Tom Kulbowski on [CC-BY NC 2.0]
  8. 8. Attendance Sessions offered Registered Attended General Orientations (Students) 18 n/a 4 General Orientations (Faculty) 7 n/a 0 Program-specific orientations 1 n/a 8 Business specific sessions 2 n/a 6 Resume and Cover Letter Workshop 2 27 15 Introduction to Creative Commons 1 19 11
  9. 9. Responses o “Thank you so much for arranging the elluminate session for the Brown Bag Lunch. I truly appreciate you! The session was very beneficial for me...” -LIS Graduate Student o “I can't believe it has taken me until almost 4pm to send you all a big thank you for last evening's Elluminate Library Orientation session. While we maybe didn't have the turnout we anticipated, it was a terrific first run. And I ended up enjoying the experience enormously - it was my first time actually using Elluminate (vs. training on it), and it was great to participate in the session while sitting in my kitchen munching apples and cheese! I am hoping we can do this again in the future for our ODC students ...” -Administrator and Faculty Member, Bryan School of Business and Economics
  10. 10. Lessons Learned - Marketing o Email reminders  Requiring sign-ups helps o Buy-in from instructors/program o Target sessions to specific programs On Target by viZZZual on [CC-BY 2.0]
  11. 11. Lessons Learned - Tech o Include contact for tech support during session o Always include second moderator o Be cautious about audio participation
  12. 12. Lessons Learned o Interactivity is just as important online as it is in person  Ask questions more frequently  Use tools to engage Sleeping student in Waseda computers room by Gnurou on [CC-BY-NC-SA 2.0]
  13. 13. What’s next? follow the megaphone guy! by RageZ on [CC BY-2.0]
  14. 14. Questions? o Contact  Beth  Jenny