Digital User Experience at UNCG Libraries

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  • National trends of libraries focusing on learning spaces and services. Less focus on collections, especially print.
  • Residence halls, coffee shop, Kaplan Commons, Faculty offices, Libraries!
  • UNCG Libraries has made a major effort over the last several years to develop and foster learning spaces. Challenges with no addition. Can’t do major renovations due to budget.
  • Specific floors are group floors
  • Specific floors are quiet floors. Carrels for checkout
  • Technology enhanced group studiesWhiteboards Students may reserve them online
  • Online resources replacing print/CDsNeed for technology enhancementsNeed for better quiet spaceOutdated furniture and equipment
  • Check out books, films, cameras, iPads, laptops, voice recorders.
  • Research guides, online instruction, virtual learning space!
  • 14 open dual-screen computers
  • 6 editing rooms, private, may be reserved
  • Flexible furniture and computer monitorWireless keyboards and miceNo doors allowing an instructor to move among groupsMay be reserved by students
  • Projector and screenPodiumVideo camera to film presentationMay be reserved by students
  • Digital User Experience at UNCG Libraries

    1. 1. Creating the Digital UserExperience @UNCG Libraries Beth Filar Williams efwilli3@uncg.edu Coordinator of Library Services for Online & Distance Learning
    2. 2. UNC Greensboro:one of the 17 campuses
    3. 3. Founded in 1891University of North Carolina at Greensboro Downtown Greensboro
    4. 4. UNCG University LibrariesMain Library: Walter Clinton Jackson Library
    5. 5. Library Tower
    6. 6. UNCG University LibrariesBranch Library: Harold Schiffman Music Library
    7. 7. Rosann Bazirjin (Dean of Libraries), David Perin (Provost), & Linda Brady (Chancellor)
    8. 8. Library Staff!
    9. 9. Irma Minerva
    10. 10. Ask Us @ UNCG Libraries Promotional marketing video: http://youtu.be/lNsJLioWj-U
    11. 11. Provide qualityinformationservices, systems, facilities and learningenvironments fromwhich the Universitycommunity will gatherinformation andconduct research
    12. 12. Events• University Libraries/LIS Lecture Series• University Libraries Undergraduate Research Award• University Libraries International Visiting Librarian Program• Promotion and Tenure Recognition• Staff Service Award• Game Night
    13. 13. University Libraries/LIS Lecture Series Staff Service AwardUniversity Libraries Undergraduate Research Award
    14. 14. Promotion & Tenure Recognition
    15. 15. Podcast, Video, or Blog events http://irmasworldatuncg.blogspot.com/
    16. 16. Librarians as Leaders• Local/state/national presentations & service• Scholarly publications• Tenure track faculty – My work: http://bethfilarwilliams.wordpress.com/
    17. 17. Librarians as Leaders• Assessments: http://uncg.libguides.com/libassessment – My survey to Distance Learners• Liaison Program – I liaise to LIS Dept Business Librarian’s Blog
    18. 18. Collections• Books/ebooks• Journals (90% electronic)• Popular books, audio books, DVDs• Streaming videos & music• Digitized collections• Special collections/archives• Music library collections
    19. 19. Popular DVDs …………..and Audio Books
    20. 20. Streaming Film Subscriptions http://uncg.libguides.com/streamingfilms• Ambrose Videos – Theatre in Video• Alexander Street Press • Films On Demand collections: • EVIA Digital Archive Project – American History in Video • PBS Films (Via NC Live) – Counseling and Therapy in • Shoah Foundation Visual History Video Archive – Dance in Video • SWANK’s Digital Campus – Ethnographic Video Online – Opera in Video
    21. 21. Priorities:• UNCG history• Women’s history• Performing Arts• Local & Regional history
    22. 22. Learning Spaces
    23. 23. Informal & Formal & Virtual Learning Spaces
    24. 24. Repurposing spaceFrom stacks… …to learning spaces, (virtual) services
    25. 25. Collaboratories
    26. 26. Service Points
    27. 27. Schiffman (branch) Music LibraryServes School of MusicTheatre and DanceScores, recordings andmusic materials
    28. 28. Jackson Library’s Checkout Desk
    29. 29. Tech Lending • Voice recorders • Cameras • Camcorders • Chargers • Calculatorlaptops iPads
    30. 30. Self Service ScannersSelf Check out
    31. 31. Reference & Instructional Services
    32. 32. Instruction Librarian: Jenny Dale
    33. 33. Hodges Special Collections & University Archives• Manuscripts • Instruction• Rare Books • Digital• University resources Archives • Programs• Exhibits
    34. 34. Largest Cello Music Collection
    35. 35. Online Collections- Digitization (part of my department)• Scan with Photoshop • Scan for access – not (600 dpi photos; 300 dpi for preservation printed/written … longest • CONTENTdm $$ (for edge?) access, batch uploading, user• For test based - Acrobat for community, works with PDF & OCR; ABBYY for OCR OCLC/WMS• Audio – save as WAVE, online • Metadata – Qualified Dublin as MP3 Core (w/ local fields)• TIFF master store; JPEG for • LC subject headings at access collection (not item) level• Using 5.27 TB of space! ....”obsolete technologies lab”?
    36. 36. NEW!!! Digital Media Commons - Lower Level Jackson Library Multimedia projects Podcasts Video Power Point Drawings Web pages & Digital Literacy Skills
    37. 37. Open computer areas
    38. 38. Editing rooms
    39. 39. Consultation Rooms
    40. 40. Presentation Practice Room
    41. 41. Open group areas
    42. 42. Technologies
    43. 43. Electronic Resources & Information Technologies (ERIT) my department! • Eresources • Desktop & Server support • Customized programs dev • Software selection • Distance education support • Digital projects • Database building, management & custom front end • Library Website and object orientated programing • Academic & faculty support • Etc….. Coordinator of Library Services for Online & Distance Learning
    44. 44. Online Workshops
    45. 45. Library Tech Projects Leaders in video for marketing, for tutorials, for recording key talks1st mobile site on campus
    46. 46. IT Support Team And Cheryl!
    47. 47. Servers!
    48. 48. Most hits on our siteWebinar and trainingin k-20 schools this fall 10 module dynamic research tutorial
    49. 49. Website/Mobile apps
    50. 50. NCDOCKS = IR Created & manage reservation systems for all campus rooms
    51. 51. My Library Resources
    52. 52. Hosting OJS: Open Journal Systems 2.2.4.0 An open source journal management & publishing software developed, supported, and freely distributed by the Public Knowledge Project under the GNU General Public License.
    53. 53. Instructional Tech ToolkitProjectcreatedwith LISstudents, includinga DILLstudentintern!
    54. 54. Questions?By Suzanne Angel
    55. 55. Q&Ahttp://library.uncg.edu Many photos courtesy of Doug Mokaren

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