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Securing the Kindle Fire in the Enterprise


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Learn whether the Kindle Fire Android OS light can work within the Enterprise.

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Securing the Kindle Fire in the Enterprise

  1. 1. Securing the KindleFire in the Enterprise Presented by Brian Christini 1
  2. 2. Let’s continue the conversation!@MaaS360 [Share comments, continue Q&A, suggest future topics] #MaaS360Webinar Click the link in the chat window to tweet about today’s webinar @MaaS360
  3. 3. Agenda • Setting the stage • Amazon Kindle Fire…what is it? – Specs – Experience • Using the Kindle – pros and cons – Personal use – Business use – Enterprise device management • Enterprise support - best practices – Visibility – Policy – Secure email – Apps/docs • Conclusion 3 3
  4. 4. Setting the Stage • Mobility and Internet connectivity are assumed at this point • Consumerization & BYOD impact – Consumers choosing their preferred technology… – … and then bringing it into the enterprise • Tablet explosion – iPad initial winner – Kindle Fire 4-5 million sales in Q4 • Holiday season – updates/upgrades/new devices – Really brings zero day support to forefront • What about the enterprise and IT – What can be done to manage and enable these devices 4
  5. 5. Amazon Kindle Fire Overview - Specs • HEIGHT - 7.5” • WIDTH – 4.7’ • DEPTH – 0.45” • WEIGHT - <1lb • PLATFORM – modified Android OS (2.3) • STORAGE – 8GB • PROCESSOR SPEED – 1 GHz dual core • DISPLAY- 7”; 1024x600 pixels • ASPECT RATIO – 16:10 • CAMERA – N/A • BATTERY – lithium battery rechargeable, up to 8 hours over Wi-Fi • 3G/Wi-Fi – Wi-Fi only • APPLICATIONS – 8k+ • PRICE - $199 5 5
  6. 6. Kindle Fire Experience • Media Consumption – More than just an e-reader – More free stuff than iPad • Web Browsing (Silk) – Adobe Flash • Amazon App Store – One free app every day • Amazon Prime – Movies, TV shows, books – Free Shipping • Cloud Storage 6
  7. 7. Kindle Fire for Personal Use • Pros • Cons – Low cost – Lack of 3G options – Large Amazon content – No Android Market ecosystem – Lack of camera – Whispersync – No GPS options – Free Cloud storage – Limited home screen – Email capable customization – Fast • 7
  8. 8. Kindle Fire for Business Use • Pros • Cons – Low cost – 7” Screen – Secure app market – No Android Market - (not the wild west) limited business apps – Fast browsing (Silk) – Lack of 3G option – Very portable – Third-party mail client – Easy content needed for ActiveSync consumption – Non-native notepad and calendaring 8
  9. 9. … But Can a Kindle Fire be Managed? • There appears to be some misconceptions in the market place about this • And we’re here to provide some facts to help answer that question • We’ve tested and compared the management features of the Kindle Fire vs. what’s available on a native Android device running the same OS version (2.3) • Outlined the pros and cons • Best practice recommendations 9 9
  10. 10. IT Enterprise Management - Pros• OTA Policy Configuration – Enroll – Passcode Config & Enforcement – App Compliance – Wi-Fi Profile Config – Email Config (3rd Party)• Device Management – Wipe (Selective) – Reset Passcode – Lock, Send Message, etc.• Device Reporting – Hardware, Software, Network & Security• App/Doc Management• Secure Corporate Email – Through 3rd party app 10
  11. 11. IT Enterprise Management - Cons• Does Not Support Android’s C2DM Framework• No Hardware Encryption• Does not Support Android Market – Not all Market apps are on Amazon – Enterprise apps may need to go through Amazon process for App Store availability• No Native Email Application• Locate Device Action Not Available• No Clear OS Upgrade Procedure 11
  12. 12. Google’s Cloud to Device Messaging (C2DM) • Android Cloud to Device Messaging (C2DM) is a service that helps developers send data from servers to their applications on Android devices – I.e., real-time device communication • Available on Android 2.2 and above • Amazon does not use Google’s C2DM network for real-time notifications • However, this means no Google account is required (but for content, an Amazon account is) 12 12
  13. 13. Best Practice – Discover What You Have • Gaining Visibility into Kindle Fire devices in your environment – Use MDM or EAS tools to manage all new devices connecting into your email environment – Quarantine and block if required – Manage Kindle Fire devices by creating a separate group – Have hardware and software inventory reporting • Manage all your devices in a single, consistent interface – Noting mostly BYOD, so needs to be quick and easy 13 13
  14. 14. Best Practice – Policy Management • Create a separate policy for Kindle Fire devices – Security: Set Passcode, wipe after “x” failed attempts, lock after “x” minutes – Actions: Reset passcode, Wipe, Selective Wipe – Profiles: Push Corporate Wi-Fi • Configurable device check-in periods – To help ensure device policies, actions and apps/docs are delivered in a timely fashion – Remember - Amazon does not use Google’s C2DM network for real time notifications • Enforce MDM control 14 14
  15. 15. Best Practice – Secure Email • Email is still by far the most requested app for support, we recommend using a secure email client along with an MDM solution – Profile configuration and removal as part of policy management – Encrypt email and attachments – Block Copy/Paste – Set app password • Since Kindle Fire is based on 2.3 Android OS, there is no hardware encryption on the device 15 15
  16. 16. Best Practice – App Management • Remember – No Android market support – If recommending apps, use a mobile app management solution (MAM) to ensure apps are available on the Amazon Appstore – However doesn’t mean there aren’t ways to get these apps on the device • Recommend these apps specifically to the Amazon Kindle device group or individual Kindle devices • App compliance – Bring over any relevant whitelisted, blacklisted or required app policies • Push enterprise apps & docs as needed – ebooks, videos, pdf, ppt, doc, etc. 16 16
  17. 17. Amazon Kindle Fire Overview – Key Note • Note on Wipe on Kindle Fire: – If Admin performs a wipe via MDM and the device battery is low, then the device tries to wipe but due to low battery, it displays a message stating that “low in battery cannot wipe the device” and powers off – Once the device is charged it gets wiped 17 17
  18. 18. Conclusions • Tablets continue to be a hot topic in enterprise mobility, with BYOD being a major driver • Kindle Fire has had a successful launch, and IT needs to be aware of it because it provides many of the same concerns as any other mobile device • Though Kindle Fire provides some unique customizations it generally provides the same management capabilities as other Android devices with 2.3 OS – However there are some differences that an enterprise needs to consider when defining policies • Recommendation: Evaluate your specific needs and uses cases before making a decision to support – If yes, make sure you have right tools in place to manage and enable these devices – If no, you may still need some safeguards in place to block these devices 18
  19. 19. MaaS360 - Kindle Fire Support (available now) • MDM Best Practice – Visibility/Quarantine – OTA enrollment – Policy – Passcode, Wi-Fi, Email – Actions – Lock, Wipe, Reset Passcode – Reporting – Integrates with TouchDown for secure email • App and Doc Management – White/Blacklist/Required – Push Corporate or Amazon Apps – Push Docs *Refer to Kindle Fire Product Guide for further details on Support Note - supports Kindle Fire OS version 6.2+ 19
  20. 20. MaaS360 OverviewUser/Device Enrollment OTA Configuration & Management In-depth Inventory & Device Reporting Improved Visibility & Control 20
  21. 21. Network World MDM Product Test MaaS360 is the Clear Choice Winner “Fiberlink’s MaaS360 is our Clear Choice Winner, based on its strong overall performance, particularly its ease of use. The application initially shocked us, as it was comparatively simple to deploy.” 21
  22. 22. Let’s continue the conversation!@MaaS360 [Share comments, continue Q&A, suggest future topics] #MaaS360Webinar Click the link in the chat window to tweet about today’s webinar @MaaS360
  23. 23. Questions or follow-up?Wrap-up Brian Christini Joe Pappano• Up-coming Webinars ( – February 2 – Building Apps for iPhone and iPad• Past Webinars ( – Managing iPhones, iPads, and Androids with Exchange ActiveSync – Kindle Fire vs. iPad 2 – Enabling iPhones and iPads in the Enterprise• Plus lots of How-To content at the MaaSters Center – How does MaaS360 manage my Amazon Kindle Fire? • – Creating a new Android Policy for my Kindle Fire • – Track Mobile Data Usage with MaaS360 • 23