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Demystifying User Experience & User Interface - Esri UC

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Presentation by Mark Harrower & Frank Garofalo from the User Experience & User Interface Summit at Esri User Conference 2014.

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Demystifying User Experience & User Interface - Esri UC

  1. 1. Esri UC 2014 | Technical Workshop | Demystifying UI & UX Frank Garofalo & Mark Harrower 07/17/14 @fgarofalo
  2. 2. Why UI & UX? User Interface Design and User Experience are critical for great products #uxui #esriux #esriui
  3. 3. Great technology is Don Norman Design of Everyday Things (1988) #uxui #esriux #esriui
  4. 4. Great technology is Self-Explanatory Don Norman Design of Everyday Things (1988) #uxui #esriux #esriui
  5. 5. Great technology is Self-Explanatory Frictionless Don Norman Design of Everyday Things (1988) #uxui #esriux #esriui
  6. 6. Great technology is Self-Explanatory Frictionless Engaging Don Norman Design of Everyday Things (1988) #uxui #esriux #esriui
  7. 7. The Product @ED_LEA#uxui #esriux #esriui
  8. 8. The UX #uxui #esriux #esriui
  9. 9. The UI #uxui #esriux #esriui
  10. 10. The Server #uxui #esriux #esriui
  11. 11. Esri UC 2014 | Technical Workshop | Workshop on GIS+Design …then? ( queue the drum roll ) #uxui #esriux #esriui
  12. 12. Usability  #uxui #esriux #esriui
  13. 13. #uxui #esriux #esriui
  14. 14. #uxui #esriux #esriui
  15. 15. #uxui #esriux #esriui
  16. 16. #uxui #esriux #esriui
  17. 17. #uxui #esriux #esriui
  18. 18. #uxui #esriux #esriui#uxui #esriux #esriui Why Care? Saves Time Saves Money Sharpens Scope and Vision Happier Customers Increases Team Confidence Reduces Demand on Support
  19. 19. #uxui #esriux #esriui http://www.nngroup.com/articles/doing-ux-agile-world/ Skipping user research is extremely risky. Even the best design ideas are just assumptions. ~ Jakob Nielsen
  20. 20. #uxui #esriux #esriui http://www.nngroup.com/articles/the-myth-of-the-genius-designer/ Great experiences happen when you rely on usability data, rather than guesses. ~ Hoa Loringer
  21. 21. #uxui #esriux #esriui
  22. 22. Workshop on GIS+Design Methods UsabilityPartners.se #uxui #esriux #esriui
  23. 23. Workshop on GIS+Design Methods Diary Study #uxui #esriux #esriui nForm.com
  24. 24. Workshop on GIS+Design Methods Wireflow #uxui #esriux #esriui nForm.com
  25. 25. Workshop on GIS+Design Methods Swimlanes #uxui #esriux #esriui nForm.com
  26. 26. Workshop on GIS+Design Methods Backcasting #uxui #esriux #esriui nForm.com
  27. 27. Workshop on GIS+Design Methods Paper Prototype #uxui #esriux #esriui nForm.com
  28. 28. Esri UC 2014 | Technical Workshop |#uxui #esriux #esriui B2B
  29. 29. Esri UC 2014 | Technical Workshop | B2G #uxui #esriux #esriui
  30. 30. Esri UC 2014 | Technical Workshop |#uxui #esriux #esriui B2C
  31. 31. Esri UC 2014 | Technical Workshop |#uxui #esriux #esriui B2BH2H
  32. 32. Esri UC 2014 | Technical Workshop |#uxui #esriux #esriui B2BH2H Technology
  33. 33. #uxui #esriux #esriui
  34. 34. Tips & Tricks 3 – 5 Participants #uxui #esriux #esriui
  35. 35. Tips & Tricks Test Early (Paper is great!) #uxui #esriux #esriui
  36. 36. Tips & Tricks Test Often (e.g., hallway drive-by, glance test) #uxui #esriux #esriui
  37. 37. Tips & Tricks Test Often (e.g., hallway drive-by, glance test) #uxui #esriux #esriui
  38. 38. Tips & Tricks Validate with correct audience #uxui #esriux #esriui
  39. 39. Tips & Tricks Watch. Listen. Probe. #uxui #esriux #esriui
  40. 40. Esri UC 2014 | Technical Workshop |#uxui #esriux #esriui Thanks Questions?
  41. 41. Esri UC 2014 | UX & UI Summit | Demystifying UI & UX

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