DESIGNING BETTER FESTIVALS : AGENDA 12.45pm: Registration 1.00 pm: Welcome! Project Introduction from Edinburgh Festival Innovation Labs Innovation Producer Rohan Gunatillake. Find out more about what this work means for Edinburgh Festivals and the role it plays in Edinburgh Festival maintaining it’s position as the world’s leading festival. Meet the project partners Snook; a service design and social innovation outfit focused on changing the way public services are designed in Scotland. Snook will introduce what this event has in store for you. 1.30 pm: Why Service Design? Why Festivals? You will join Snook in sharing their design process that has led to the creation of ‘Edinburgh Festivals Design DNA’. This product will be launched exclusively to you! 2.00 pm: Coffee, mince pies and time to explore the exhibition, ask questions and find out more. 2.20 pm: Breakout Session A: What do my festival customers really think? 2.40 pm: Breakout Session B: What does it really feel like to go to my festival? 3.00 pm: Breakout Session C: How can I make my idea for the festival real? 3.20 pm: Breakout Session D: How can I convince the rest of the world my idea is good enough? 3.40 pm: Time to talk to each other and explore the exhibition. You will also have the chance to see all the work from the breakout sessions on the walls. 3.55 pm: Rohan and Snook conclude by sharing ‘What happens now?’ 4.00 pm: Feedback and questions. Your chance to tell us exactly what you think! 4.30 pm: Ends. Thank you and Goodbye!