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Make Your Data Work for You
Making the most of IBM
Connections - 10 things
every User should know
Femke Goedhart
Business ...
Femke Goedhart
• Business consultant
• Social Business Adoption & Analytics
“I help users make sense of IT and IT make
sen...
Make Your Data Work for You
In the beginning there was...
Social1.
IBM Connections, nice..... But what is it?!?
YOU, ME, ALL OF US
• We can’t do it all alone!
• We need each other to “be our best”
But
• We are not all in the same plac...
It’s all about collaboration
CULTURE
Make Your Data Work for You
To share or not to share...
That is NOT the question2.
Community vs Individual sharing
Shared
ownership
Individual
ownership &
manual sharing
Community versus stand alone
Cloud users only have private files....
Access & security
PUBLIC RESTRICTED PRIVATE
Granular access rights within communities
OWNERS
OR
MEMBERS?
Make Your Data Work for You
Files, files, files...
Or attachments?3.
Attachments vs Files
Attachment vs Files
Attachments
• Static
• Part of parent item
• Replaceable not editable
Files
• Editable
• Versioning
• Linking
• Commenting...
Make Your Data Work for You
What’s happening?!?
Being in the know4.
<Crickets>.....
Push / Pull
Intranet
IBM
Connections
Follow, follow, Follow....!
Circles of influence...
Is owner off... Is shared with...
Has 10
Followers
Has 2
Followers
Has 45
Followers
Community: Member <> Followers <> Active Users
Who is really active.....
* Screenprint is taken from the Community Details...
Make Your Data Work for You
Hello?!?
Getting noticed5.
Circles of influence... Posting for optimal effect
@mentioning
Make Your Data Work for You
Activities
Let’s organize that6.
Activities – controlling your tasks
To Do versus Entry
It’s all about the To Do’s!
Integration in sidebar allows for drag & drop of mail
Integration in sidebar allows for drag & drop of mail
Showing your activities in your agenda
Showing your activities in your agenda
Want to make your users happy...? Kudos Boards
Make Your Data Work for You
Connected!
The world outside the browser7.
Integration
Automatic versioning!!
Make Your Data Work for You
Blogs vs Wiki’s
News vs documentation8.
Blog = News, updates, one off -> Timely!
• Allows you to postpone posting...
Wiki = Manual, instructions, documentation -> Ongoing
• Compare versions
Make Your Data Work for You
What’s in a like?!?
No it isn’t Facebook...9.
Effects of Liking
• Appreciation & Feedback
• Distribution & recommendation
• Adding value (search index/filtering)
Make Your Data Work for You
Search and you will find!
Sometimes...10.
Search operators
• Use tagging to increase findability!
• Use search operators like: OR, * and ( ) to enhance your search ...
Make Your Data Work for You
Questions!
Now it’s your turn...
Don’t despair but adoption is never done
Headquarters, Austria:
panagenda GmbH (Ltd.)
Schreyvogelgasse 3/10
AT 1010 Vienna
Phone: +43 1 89 012 89
Fax: +43 1 89 012...
2016 DominoPoint MeetIT - 10 Things Every IBM Connections User Should Know
2016 DominoPoint MeetIT - 10 Things Every IBM Connections User Should Know
2016 DominoPoint MeetIT - 10 Things Every IBM Connections User Should Know
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2016 DominoPoint MeetIT - 10 Things Every IBM Connections User Should Know

Slides from my MeetIT16 Conference session in Milan on December 14th 2016

Original abstract: "IBM Connections is so full of features and capability, even well versed IBM Connections users, admins, community owners and managers may not know them all. Curious about trips and tricks on getting the most out of Connections?
Join Femke as she shows you 10 things you might not have known about IBM Connections that provide an even better grasp on social enterprise. Ranging from why “likes” are actually useful, all the way to the intricacies of activities and files. This session is valuable for your own productivity development or to expand your companies knowledge base!"

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2016 DominoPoint MeetIT - 10 Things Every IBM Connections User Should Know

  1. 1. Make Your Data Work for You Making the most of IBM Connections - 10 things every User should know Femke Goedhart Business Consultant
  2. 2. Femke Goedhart • Business consultant • Social Business Adoption & Analytics “I help users make sense of IT and IT make sense of users”
  3. 3. Make Your Data Work for You In the beginning there was... Social1.
  4. 4. IBM Connections, nice..... But what is it?!?
  5. 5. YOU, ME, ALL OF US • We can’t do it all alone! • We need each other to “be our best” But • We are not all in the same place… • We are not all in the same time zone… • We are not all working on the same thing at the same time… “Together we know more!”
  6. 6. It’s all about collaboration
  7. 7. CULTURE
  8. 8. Make Your Data Work for You To share or not to share... That is NOT the question2.
  9. 9. Community vs Individual sharing Shared ownership Individual ownership & manual sharing
  10. 10. Community versus stand alone Cloud users only have private files....
  11. 11. Access & security PUBLIC RESTRICTED PRIVATE
  12. 12. Granular access rights within communities OWNERS OR MEMBERS?
  13. 13. Make Your Data Work for You Files, files, files... Or attachments?3.
  14. 14. Attachments vs Files
  15. 15. Attachment vs Files
  16. 16. Attachments • Static • Part of parent item • Replaceable not editable Files • Editable • Versioning • Linking • Commenting • Likes • Sharing* • Co-authoring Files *If it is a personal file
  17. 17. Make Your Data Work for You What’s happening?!? Being in the know4.
  18. 18. <Crickets>.....
  19. 19. Push / Pull Intranet IBM Connections
  20. 20. Follow, follow, Follow....!
  21. 21. Circles of influence... Is owner off... Is shared with... Has 10 Followers Has 2 Followers Has 45 Followers
  22. 22. Community: Member <> Followers <> Active Users Who is really active..... * Screenprint is taken from the Community Details page of ConnectionsExpert, an analytics reporting tool for IBM Connections
  23. 23. Make Your Data Work for You Hello?!? Getting noticed5.
  24. 24. Circles of influence... Posting for optimal effect
  25. 25. @mentioning
  26. 26. Make Your Data Work for You Activities Let’s organize that6.
  27. 27. Activities – controlling your tasks
  28. 28. To Do versus Entry
  29. 29. It’s all about the To Do’s!
  30. 30. Integration in sidebar allows for drag & drop of mail
  31. 31. Integration in sidebar allows for drag & drop of mail
  32. 32. Showing your activities in your agenda
  33. 33. Showing your activities in your agenda
  34. 34. Want to make your users happy...? Kudos Boards
  35. 35. Make Your Data Work for You Connected! The world outside the browser7.
  36. 36. Integration
  37. 37. Automatic versioning!!
  38. 38. Make Your Data Work for You Blogs vs Wiki’s News vs documentation8.
  39. 39. Blog = News, updates, one off -> Timely! • Allows you to postpone posting...
  40. 40. Wiki = Manual, instructions, documentation -> Ongoing • Compare versions
  41. 41. Make Your Data Work for You What’s in a like?!? No it isn’t Facebook...9.
  42. 42. Effects of Liking • Appreciation & Feedback • Distribution & recommendation • Adding value (search index/filtering)
  43. 43. Make Your Data Work for You Search and you will find! Sometimes...10.
  44. 44. Search operators • Use tagging to increase findability! • Use search operators like: OR, * and ( ) to enhance your search results!
  45. 45. Make Your Data Work for You Questions! Now it’s your turn...
  46. 46. Don’t despair but adoption is never done
  47. 47. Headquarters, Austria: panagenda GmbH (Ltd.) Schreyvogelgasse 3/10 AT 1010 Vienna Phone: +43 1 89 012 89 Fax: +43 1 89 012 89-15 E-Mail: info@panagenda.com Headquarters, Germany: panagenda GmbH (Ltd.) Lahnstraße 17 DE 64646 Heppenheim Phone: +49 6252 67 939-00 Fax: +49 6252 67 939-16 E-Mail: info@panagenda.com USA: panagenda Inc. 60 State Street, Suite 700 MA 02109 Boston Phone: +1 617 855 5961 Fax: +1 617 488 2292 E-Mail: info@panagenda.com Germany: panagenda Consulting GmbH (Ltd.) Donnersbergstraße 1 DE 64646 Heppenheim Phone: +49 6252 67 939-86 Fax: +49 6252 67 939-16 E-Mail: info@panagenda.com The Netherlands: Trust Factory B.V. 11th Floor, Koningin Julianaplein 10 NL 2595 AA The Hague Phone: +31 70 80 801 96 E-Mail: info@trust-factory.com © 2007-2015 panagenda Make Your Data Work for You Business Consultant @FemkeGoedhart http://femkegoedhart.com Femke.Goedhart@panagenda.com +31 6 25400482

Slides from my MeetIT16 Conference session in Milan on December 14th 2016 Original abstract: "IBM Connections is so full of features and capability, even well versed IBM Connections users, admins, community owners and managers may not know them all. Curious about trips and tricks on getting the most out of Connections? Join Femke as she shows you 10 things you might not have known about IBM Connections that provide an even better grasp on social enterprise. Ranging from why “likes” are actually useful, all the way to the intricacies of activities and files. This session is valuable for your own productivity development or to expand your companies knowledge base!"

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