Agency Express3 0

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Agency Express3 0

  1. 1. AgencyExpress ™ 3.0 New Release V3.0 Overview
  2. 2. AgencyExpress ™ 3.0 <ul><li>America’s Second Harvest and The Aidmatrix Foundation, Inc. introduce AgencyExpress 3.0: the latest streamlined solution for food banks and agencies to conduct product ordering online. </li></ul><ul><ul><li>20+ food banks use this online shopping system right now, including some of the busiest food banks in the country. </li></ul></ul><ul><ul><li>1,000 orders each day totaling over 300 million pounds of food since the inception of AgencyExpress™. </li></ul></ul>
  3. 3. AgencyExpress ™ 3.0 <ul><li>What Is AgencyExpress ™ ? </li></ul><ul><li>An online shopping solution that connects food banks’ inventory with agency needs. Benefits: </li></ul><ul><ul><li>Increase overall effectiveness </li></ul></ul><ul><ul><li>Decrease existing work </li></ul></ul><ul><ul><li>Provide real-time visibility to inventory </li></ul></ul><ul><ul><li>Provide easy order entry / order status </li></ul></ul><ul><ul><li>Increase ability to fill more orders </li></ul></ul><ul><ul><li>Free up staff to work on high-value tasks </li></ul></ul>
  4. 4. AgencyExpress ™ 3.0 <ul><li>AgencyExpress 3.0 Delivers: </li></ul><ul><li>Bottom line: More time feeding hungry Americans faster than ever before </li></ul>
  5. 5. <ul><li>How Does AgencyExpress ™ Work? </li></ul><ul><li>Agencies log on to the AgencyExpress web site, browse qualified inventory for their program and submit orders. </li></ul><ul><li>Orders are sent to your Navision/Ceres system. </li></ul><ul><li>Approved orders are posted on the website and the agencies are notified of approval. </li></ul><ul><li>Orders are fulfilled based on your defined business workflow . </li></ul>AgencyExpress ™ 3.0
  6. 6. <ul><li>Introduction page content / configuration specific for each food bank </li></ul><ul><li>Enhanced shopper experience </li></ul><ul><li>More coaching / assistance on the site </li></ul><ul><li>Order management / history </li></ul><ul><li>Graph of order history </li></ul>AgencyExpress ™ 3.0
  7. 7. <ul><li>Custom home page </li></ul><ul><li>Custom support </li></ul><ul><li>Reset password </li></ul>AgencyExpress ™ 3.0
  8. 8. <ul><li>Enhanced shopper experience </li></ul><ul><li>Pick-up scheduler </li></ul>AgencyExpress ™ 3.0
  9. 9. AgencyExpress ™ 3.0 <ul><li>Improved order management for both web and non-web orders </li></ul>
  10. 10. Improved Order Management Review Cube Size View Product Images AgencyExpress ™ 3.0
  11. 11. AgencyExpress ™ 3.0 <ul><li>Improved order management </li></ul><ul><ul><li>Delete, print and edit orders </li></ul></ul>
  12. 12. AgencyExpress ™ 3.0 <ul><li>Improved order tracking </li></ul>
  13. 13. AgencyExpress ™ 3.0 <ul><li>Improved reporting </li></ul><ul><li>Graphs of order history </li></ul>
  14. 14. <ul><li>Customizable “report a problem” </li></ul><ul><ul><li>Get help from the right person sooner </li></ul></ul><ul><li>Reset your own password </li></ul><ul><li>More explanation of your shopping status </li></ul><ul><ul><li>If your program is on hold, the site will let you know the corrective action when you try to order </li></ul></ul>AgencyExpress ™ 3.0
  15. 15. <ul><li>New item information </li></ul><ul><ul><li>Per serving item cost </li></ul></ul><ul><ul><li>Option to link to a picture of item </li></ul></ul><ul><li>Email shopper enhancements </li></ul><ul><ul><li>Food bank can send an earlier notice when accepted </li></ul></ul><ul><li>Support for allocated orders </li></ul><ul><li>Cube size </li></ul><ul><ul><li>Items and order standard size for vehicle loading </li></ul></ul><ul><li>Delivery fee estimate </li></ul>AgencyExpress ™ 3.0
  16. 16. <ul><li>Order modification </li></ul><ul><ul><li>Food banks can choose to allow the shopper to update and delete orders </li></ul></ul><ul><li>Scheduling </li></ul><ul><ul><li>Support for appointments prior to order </li></ul></ul><ul><ul><ul><li>Book preferred appointments </li></ul></ul></ul><ul><ul><ul><li>Show standard delivery appointments </li></ul></ul></ul><ul><ul><li>Assign orders to an existing or new appointment </li></ul></ul>AgencyExpress ™ 3.0
  17. 17. <ul><li>Benefits for the Food Bank </li></ul><ul><li>Increased agency-order fill rates </li></ul><ul><li>Increased visibility of available inventory </li></ul><ul><li>Increased flow-through in the warehouse </li></ul><ul><li>Reduced overall operational costs </li></ul><ul><li>Reduced manual processes </li></ul><ul><li>Improved quality control: automated Ceres qualifiers only offer approved products </li></ul><ul><li>Real-time, accurate stakeholder reporting </li></ul>AgencyExpress ™ 3.0
  18. 18. AgencyExpress ™ 3.0 <ul><li>Benefits for the Agencies </li></ul><ul><li>Near real-time inventory availability information 24/7 </li></ul><ul><li>Order product that is actually in stock </li></ul><ul><li>No need to wait for a shopping list </li></ul><ul><li>On-demand reporting </li></ul><ul><li>Total order weight </li></ul><ul><li>Total agency liability to the food bank </li></ul><ul><li>Order history available </li></ul><ul><li>Online status information on what is happening with agency orders </li></ul><ul><li>Flexibility for the food bank to update orders and provide agencies with the final version </li></ul>
  19. 19. AgencyExpress ™ 3.0 <ul><li>Prerequisites for Food Banks </li></ul><ul><li>Use Navision/Ceres 1.4 or higher </li></ul><ul><li>A Navision client connection dedicated for data transfer </li></ul><ul><li>Standard workstation to act as a synchronization server with an Internet and network connection </li></ul><ul><li>Reasonably fast (56KB or better) continuous connection to the Internet for data transfers </li></ul><ul><li>Budget to cover $1,200 Aidmatrix implementation service and $200 Aidmatrix monthly subscription fee </li></ul><ul><li>Budget additional consulting time with Navision solution center to assist with the Navision implementation and training, costs may vary but typically $10,000-$12,000 </li></ul><ul><li>Current Microsoft Navision enhancement agreement </li></ul><ul><li>Staff available to initially train the agencies on using the system </li></ul>
  20. 20. AgencyExpress ™ 3.0 <ul><li>Prerequisites for Agencies </li></ul><ul><li>Staff willing to attend training </li></ul><ul><li>Access to a computer with an Internet connection </li></ul><ul><li>Access to email to monitor status updates </li></ul><ul><li>Commitment to placing and managing orders through the system </li></ul>
  21. 21. AgencyExpress ™ 3.0 <ul><ul><li>To preorder or to get further information contact [email_address] </li></ul></ul>
  22. 22. AgencyExpress ™ 3.0 “ Getting the Right Aid to the Right People at the Right Time ™ ” Thank You

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