Imagine that you just found the new job of your dreams: You are now a system administrator in a large enterprise. Everything is going like clockwork, except for one major problem: There are 5 different versions of Presentation Server in use and there is no documentation for any system. Now imagine you are a consultant ready to do an assessment of Citrix infrastructure, but nobody in the company knows how many farms and servers exist, or how they are configured. (Wanting a new imaginary job yet?) In this session, Denis Gundarev will share tips on how to document infrastructure and tricks on how to find all components or users that are "forgotten." Attendees will learn several methods for elevating permissions and taking ownership of forgotten systems.