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Service excellence

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Butuh Training Service Excellence? Hubungi Lia 0817 0844 840. Training kami sudah dibuktikan PT HM Sampoerna, Carrefour, Bank Permata. Terbukti yang terbaik

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Service excellence

  1. 1. Magnetic PersuasionFor Service Excellence1 Lia 0817 0844 840 | gofaztrack.com
  2. 2. #1 Experience + Theory = Success2 Lia 0817 0844 840 | gofaztrack.com
  3. 3. Service Excellence P L3 Lia 0817 0844 840 | gofaztrack.com
  4. 4. 1 2 3 4 Lack of4 motivation
  5. 5. 5 Lia 0817 0844 840 | gofaztrack.com
  6. 6. low6 productivity
  7. 7. High7 cost
  8. 8. 1 2 3 48 Lia 0817 0844 840 | gofaztrack.com
  9. 9. 9 Lia 0817 0844 840 | gofaztrack.com
  10. 10. SERVICE PERSON10 Lia 0817 0844 840 | gofaztrack.com
  11. 11. “ People don’t buy product , they buy state “11 Lia 0817 0844 840 | gofaztrack.com
  12. 12. Anthony Robbins “People don’t buy product , they buy state”12
  13. 13. 1 2 3 4 v e r b a l13 Lia 0817 0844 840 | gofaztrack.com
  14. 14. 14 Lia 0817 0844 840 | gofaztrack.com
  15. 15. can explain a lot15 Lia 0817 0844 840 | gofaztrack.com
  16. 16. Misusage Words16 Lia 0817 0844 840 | gofaztrack.com
  17. 17. 17 Lia 0817 0844 840 | gofaztrack.com
  18. 18. 18 Lia 0817 0844 840 | gofaztrack.com
  19. 19. Desperates c u s t ome r19 Lia 0817 0844 840 | gofaztrack.com
  20. 20. 1 2 3 4 n o n v e r b a l20 Lia 0817 0844 840 | gofaztrack.com
  21. 21. Prof. Albert MehribianLia 0817 0844 840 | gofaztrack.com21
  22. 22. C OMMUN I C A T I O N22 Lia 0817 0844 840 | gofaztrack.com
  23. 23. Communication 7% Words 55% 38% Physiology Tonality / Non Verbal23 Lia 0817 0844 840 | gofaztrack.com
  24. 24. Non Verbal24
  25. 25. “ Mastering non verbal = Mastering 93 % Communication “25
  26. 26. SOLUTION PROBLEM negative = positiveLia 0817 0844 840 | gofaztrack.com26
  27. 27. NEURO27 Lia 0817 0844 840 | gofaztrack.com
  28. 28. 12/88 Lia 0817 0844 840 | gofaztrack.com
  29. 29. Pikiran Sadar Pikiran Bawah SadarLia 0817 0844 840 | gofaztrack.com
  30. 30. #2 Experience + Theory = Success30 Lia 0817 0844 840 | gofaztrack.com
  31. 31. 31 Lia 0817 0844 840 | gofaztrack.com
  32. 32. 32 Lia 0817 0844 840 | gofaztrack.com
  33. 33. Medical knowledge, Technology and Marketing33 Lia 0817 0844 840 | gofaztrack.com
  34. 34. 34 Lia 0817 0844 840 | gofaztrack.com
  35. 35. Mind Concept Conscious Mind “until now, most of people ONLY use 12% of their mind potential…”The MIND Characteristic : Analytical , Empiric , Systematic Unconscious Mind “more than 88% is still hiding inside, waiting to discover…” (Memory, Habit, Belief, Personality, Self Image, Emotion) Characteristic : Neutral , Sugestive , Memory Bank Optimizing the power 9x stronger of your Subconscious Mind than Conscious Mind to achieve what you Dream of.
  36. 36. Why temporary change? Pikiran ibarat mengisi gelas yang penuh Tidak dilakukan pembersihan emosi negatif , prasangka, konsep diri yang negatif Lia 0817 0844 840 | gofaztrack.com
  37. 37. 12 % 88 % AM. KRASNERThe founder of American Board of Hypnotherapy Lia 0817 0844 840 | gofaztrack.com
  38. 38. KONFLIK INTERNAL SADAR BAWAH SADAR (12%) (88 %)Anda kerja harus semangat Semangat ga semangat gaji tetap aja kokMelayani tamu/client harus senyum Senyum pun gaji ga akan naik kokHidup harus punya target Hidup gini aja juga ga apa - apaBerikan performa yang terbaik untuk Yang dapat untung banyak cumaperusahaan/institusi/organisasi pemilik perusahaan Yang dapat nama/penghargaan paling si bos…Anda harus berubah Ngapain berubah, hidup saya udah nyaman kok..
  39. 39. the subconscious thoughts, feelings, and desires that drive purchasing decisions39 Lia 0817 0844 840 | gofaztrack.com
  40. 40. N E U R O L I N G U I S T I C P40 R O G R A M M I N G
  41. 41. owners manual for your41
  42. 42. To Achieve42 Lia 0817 0844 840 | gofaztrack.com
  43. 43. Change, Yes, We We Can Can43 France Telecom Group confidential
  44. 44. Hypnosis44 Lia 0817 0844 840 | gofaztrack.com
  45. 45. 45
  46. 46. Suggestion46
  47. 47. 47
  48. 48. E iC E R is48
  49. 49. 49 Lia 0817 0844 840 | gofaztrack.com
  50. 50. 50 Lia 0817 0844 840 | gofaztrack.com
  51. 51. 51 Lia 0817 0844 840 | gofaztrack.com
  52. 52. E E R i C is52
  53. 53. 53 Lia 0817 0844 840 | gofaztrack.com
  54. 54. It’s time to ….54 Lia 0817 0844 840 | gofaztrack.com
  55. 55. with usLIA 0817 0844 840www.gofaztrack.com
  56. 56. International Certified Master Practitioner of Time Line Therapy™ International Certified Master Practitioner of NLP International Certified Master of Coach International Certified of Hypnotherapist YD Ismal Zeva56

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