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Introduction to
•
•
•
Communication… is Not
Excellent
vocabulary
or fluency in
a language
The transfer
or exchange
of
information
Transfer and e...
About talking …
But rather getting the
message across
About quantity but
rather quality
Communication
…is Not
Quality Communication should have a minimum of the
three C’s:
Quality Communication…
Communication …
is not about telling the truth or
telling a lie
•
•
•
•
A process where…
A process requires connectivityamong the
elementsinvolvedin the process
A process has a purpose
A process...
COMMUNICATION, WHAT IT IS NOT
Session One
1. Actors
• Speaker
• Target/Receiver
is a process involving…
2. Components
• Me...
Background/Context
Message Medium Message
Encode Decode
Feedback
The Communication Process
Noise
Communication involves
Speaking Observing Questioning Processing AnalyzingListening
Skills
Thank You
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Introduction to Effective Communication

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The slides provide an overview of communication and relevant skills required for effective communication. They explain the communication process and the key components of the process

Published in: Leadership & Management
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Introduction to Effective Communication

  1. 1. Introduction to
  2. 2. • • •
  3. 3. Communication… is Not Excellent vocabulary or fluency in a language The transfer or exchange of information Transfer and exchange of meaning Should focus on achieving the purpose of the communication
  4. 4. About talking … But rather getting the message across About quantity but rather quality Communication …is Not
  5. 5. Quality Communication should have a minimum of the three C’s:
  6. 6. Quality Communication…
  7. 7. Communication … is not about telling the truth or telling a lie
  8. 8. • • • •
  9. 9. A process where… A process requires connectivityamong the elementsinvolvedin the process A process has a purpose A process involvesmore than one element Fora process to be effective, there must be feedback A process is driven or initiatedby someone or something. It does not usually happenon its own. Communication is a Process
  10. 10. COMMUNICATION, WHAT IT IS NOT Session One 1. Actors • Speaker • Target/Receiver is a process involving… 2. Components • Message • Medium • Background/Context • Noise 3. Actions • Encoding • Decoding • Feedback Communication
  11. 11. Background/Context Message Medium Message Encode Decode Feedback The Communication Process Noise
  12. 12. Communication involves Speaking Observing Questioning Processing AnalyzingListening Skills
  13. 13. Thank You

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