government-Challenges of E
Two success stories from India
Fatma Al-sayegh
Agenda
About Andhra Pradesh.
Challenges of E-government.
Strategies of E-government.
the big picture
Success stories from ...
Andhra Pradesh
- 75.7 million population.
- 275,000 sq. kms of area.
- over 1000 kms of coastline
- 5th largest state in I...
Economic Development
Quality of life
Good Governance
Investments in IT
Exports of software
Employment
IT for Education
IT ...
E-government Imperatives..
Service
Technology Related
Governance
CARDS
Problems of conventional systems..
Delays
Lack of Transparency
Dererioration of quality
The CARD Process
Number of citizens served
Services Provided..
E-seva concept
E seva Benefits
1. Efficient Service.
2. Scalable Architecture.
3. All Services across the same counter.
4. 805,805 citize...
Challenges and solutions
Challenges and solutions
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Challenges and solutions

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Challenges and solutions

  1. 1. government-Challenges of E Two success stories from India Fatma Al-sayegh
  2. 2. Agenda About Andhra Pradesh. Challenges of E-government. Strategies of E-government. the big picture Success stories from Andhra Pradesh. CARD E-seva Redefining Citizen Services
  3. 3. Andhra Pradesh - 75.7 million population. - 275,000 sq. kms of area. - over 1000 kms of coastline - 5th largest state in India. Known for : Information technology Cement & steel Industry Pharmaceutical Industry
  4. 4. Economic Development Quality of life Good Governance Investments in IT Exports of software Employment IT for Education IT for healthcare IT for Rural Development Efficiency of government agencies. Any time , any where citizen services.
  5. 5. E-government Imperatives.. Service Technology Related Governance
  6. 6. CARDS
  7. 7. Problems of conventional systems.. Delays Lack of Transparency Dererioration of quality
  8. 8. The CARD Process
  9. 9. Number of citizens served
  10. 10. Services Provided..
  11. 11. E-seva concept
  12. 12. E seva Benefits 1. Efficient Service. 2. Scalable Architecture. 3. All Services across the same counter. 4. 805,805 citizens served. 5. Average Time Taken for Service 2 minutes at non-peak time 15 minutes at peak time (11 am -1 pm)

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