1.
The role, cost and
management of hospitality
facilities

2.
Significance of well designed establishment
- Business Perspective
- Guest Perspective

3.
Role of facilities in the hospitality industry
• Ambience
• Safety
• Manufacturing plant
• Identification
• Enhancing Growth
• Business opportunities
• Revenue at property

4.
Cost Associated with Hospitality Facilities
• The costs of development and construction
Vary depending on the services
Quality construction results in predictable costs MRO
Poor Constructions aftermath

5.
• The cost of operation
Property operation and maintenance
Utilities accounts
- Considerable factors in operation costs
Property occupancy
High occupancy high maintenance
Business mixes issue

6.
• The cost of renovation and modernization

7.
Impact of facility design on facility management
• Facility components (various facilities)
• Facility layout (high and low rise establishment)
• Materials
• Methods and type of construction
• Equipment
• Systems

8.
Management’s Responsibilities
• Safety and security
• Legal and regulatory compliance
• Service
• Cost control
• Management contracts and franchise agreements

9.
Responsibilities of the Facilities Department
• Systems and building design
• Systems and building commissioning
• Building and systems operations
• Building maintenance
• Guestroom, furniture and fixtures maintenances
• Equipment selection and installation
• Equipment maintenance and repair

10.
Facility Managers in Lodging Operations