How Federations Can Use Social Media


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Presentation on how local Jewish Federations can use social media presented at the Intermediate Federation Executive Institute on March 15, 2011.

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How Federations Can Use Social Media

  1. 1. How Federations Can Use Social Media to Build Relationships IFEI: Jewish Federations of North America March 15, 2011 www.bigducknyc.comFarra Trompeter@farra *
  2. 2. What issocial media?
  3. 3. It’s about reaching and connecting people
  4. 4. traditional media social media Encyclopedia Wikipedia Brittanica New York Times TechCrunch Print newsletter eNewsletter, Twitter, Facebook
  5. 5.
  6. 6. Why should weuse social media?
  7. 7. Maybe you shouldn’t…Social media is not…•  Free•  An opportunity to control your message•  An opportunity to tell everyone what you think•  Inherently appealing and cool to millenials•  An alternative to clear messaging/mission•  A silver bullet to raise millions of $
  8. 8. That said…Social media is…•  Pretty low cost•  Growing by leaps and bounds, nationally and internationally•  An opportunity for conversation•  A great way to reach certain audiences•  A complement to the messages you’re sharing through other channels
  9. 9. How do people participate?
  10. 10. Source:
  11. 11. Ways Federations use social media•  Engaging young Jews/next gen in conversation –  What’s your #ish?•  Sparking giving –  Emergency relief fund•  Celebrate communities and raise awareness –  Jewish Community Hero Awards•  Providing tools to share information –  Texting, emails, blogs, Twitter, Facebook, etc.•  Covering events –  #NOLAGA, TribeFest
  12. 12. Great!So now what do I do?
  13. 13. Start by listening © robertcarlsen
  14. 14. Listening OnlineSet up Google alerts, Technorati search, Twitter search, etc. •  Your name and people connected to your organization •  Your institution’s name •  Program or event names •  Peer/competitor names and program/event names •  Your tagline or other key phrases •  URL for any web properties (main website, blog) •  Related issues/topics •  Common misspellings Source: Beth’s Blog, Beth Kanter
  15. 15. Dive in and learn the lingo
  16. 16. Find out where your people are online Jeffrey Beall
  17. 17. Send a survey or questionnaire
  18. 18. Select the right tools © BoomeraATV
  19. 19. Consider theresources youhave available Photograph: Peter Dazeley/Getty Images
  20. 20.
  21. 21. Create a social media policy•  Scan sample policies from other orgs ••  Agree on contents •  Write them in a way that addresses concerns, but feels friendly and easy to follow •  Try•  Rollout through staff trainings/meetings•  Update 2x/year
  22. 22.
  23. 23. In sum…•  Social media ≈ conversation•  Social media usage is growing•  Look before you tweet! Listen and plan before diving in•  Choose the tools that are right for you, and be flexible and open
  24. 24. Or even better…1.  I am the Web. “Thy God?” No, but don’t ignore my power.2.  Web mensches shall have other laws aside from mine.3.  Don’t hate the slacktivists. It’s all right to click in vain.4.  Remember the Sabbath, keep it holy—and unplug.5.  Honor your bubbe and zayde (even if they’re technophobes).
  25. 25. Or even better…6.  Don’t cyberbully.7.  Don’t update your Facebook status on your honeymoon.8.  Don’t steal content; share.9.  Poster, beware: I bear witness to everything, forever.10.  Your disconnected neighbor covets your Wi-Fi; if you can spare the bandwidth, leave your network open.
  26. 26. Resources
  27. 27. Resources• Big Duck• NTEN: We Are Media• Social Technographics• Using Social Media To Meet Nonprofit Goals• Nonprofit Social Media Benchmark Study• JewPoint0
  28. 28. Let’s stay in touch
  29. 29. Thanks!© Jeremy Crow
  30. 30. Want a copy of these slides?©