Old media companies have struggled to adapt to new media platforms that disrupted their business models of talent scouting, production, and distribution. The rise of the internet, web publishing tools, and digital devices like smartphones have allowed creators and consumers to connect directly, bypassing traditional gatekeepers. However, these new platforms also threaten to lock users into proprietary content stores and apps through digital rights management and closed software, compromising universality and consumer choice. For old media companies to remain relevant, they need to embrace open web standards that allow them to retain control over their direct relationships with customers.
53. The Web is designed as a universal space. Its universality is its most important facet. I spend many hours giving talks just to emphasize this point. The success of the Web stems from its universality as do most of the architectural constraints.