Application Manager Presentasi

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Application Monitoring using AppManager ManageEngine

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Application Manager Presentasi

  1. 1. ManageEngine® Applications Manager Product Overview PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005
  2. 2. Agenda • • • • • • • Applications Manager - Introduction Solution Technical Overview Benefits Key Differentiators Customers Summary PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005 2
  3. 3. Primary Functions - Introduction • Application Performance Management – Application Servers – Databases – Servers – Middleware/Portal Monitoring – Custom Apps & Web Apps – Virtual & Cloud Resources • Fault Management • Reporting • SLA Management PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005 3
  4. 4. Business Services Management Business Centric View to Monitoring IT Resources Value : • • Prioritize Application Issues Know which Business Process is Affected PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005 4
  5. 5. Business Centric View (contd..) PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005 5
  6. 6. Business Services Management URL Sequence to sample End Web page Response Times This business App has app servers, DBs, web servers . These resources are load balanced or clustered. The resources are added to “Sub Monitor Groups” in App Manager Loan Processing Application (Uptime : 99.982%) Clustered Oracle (99.99% Uptime) URL-1 URL-2 Web- App-URL Sequence Sub Group in App Manager Database Cluster Sub Group (99.99% ) Clustered Servers (99.99% Uptime) Appsvr-1 Appsvr-3 Appsvr-2 Linux Cluster (99.95% Uptime) AppServer Cluster Group Ping switch If any one App Server is up, my service is still running router (100% Uptime) Network Devices Clustered Oracle Setup is put in a Sub Group with the dependencies configured for the monitor group.
  7. 7. Monitor a Heterogeneous IT Environment Single Console for App Servers, Databases, Servers, Web Services & Web Transactions Value : • • Lesser Point Tools to Manage Troubleshoot Performance Issues faster and Effectively 7 PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005
  8. 8. Performance Management: Single Dashboard Application Server • WebLogic Server, WebSphere, Oracle AS, JBoss, Microsoft .NET, Tomcat, Silverstream, Glassfish ERP • SAP, SAP CCMS, Oracle E-Business Suite Databases Servers • Oracle, Sybase, MS SQL, DB2, MySQL • Windows, Linux, AIX, AS/400, iSeries, HP UX, Mac, Solaris, Novell PT. Daya Cipta Mandiri Solusi 07/22/08 Indonesia Gold Partner since 2005
  9. 9. Performance Management (contd.) PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005 9
  10. 10. How Applications Manager Works ? Monitoring Starts PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005 10
  11. 11. Agentless Monitoring of Heterogeneous Infrastructure PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005 11
  12. 12. Performance Metrics – Servers • CPU, Memory, Disk • Process Monitoring • Network Interface Stats • Disk I/O • Services on the Server • AS400 server status, Number of jobs and Admin console PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005 12
  13. 13. Performance Metrics – Application Servers • Sessions, Hits Per Second • JVM Memory, Thread Pools • Transaction Stats • JMS, Queues • Traffic Metrics • Usage Patterns etc 13
  14. 14. Performance Metrics - Databases • Monitor Connection Times, Log Files, • Monitor Tablespace, database size • Buffer hit ratios • Reads, Writes, I/O • SQL Statistics, Locks etc 14
  15. 15. J2EE Web Transactions 15 PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005
  16. 16. Monitor Custom Applications 16 PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005
  17. 17. End User Experience Measurement 17 PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005
  18. 18. Virtualization Monitoring Out-of-the-box support for VMware ESX/ESXi & Microsoft Hyper-V Servers • • • • • • Monitor VMware ESX/ESXi and Microsoft Hyper-V servers and their guest VMs Multi-vendor virtualization management Performance Management for Heterogeneous IT End User Monitoring helps manage the user experience prior and post virtualization Manage performance of both physical and virtual infrastructure Automated Virtual Machine Management PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005 18
  19. 19. Cloud Monitoring Monitor Amazon EC2, RDS instances & attached EBS volumes       CPU Utilization Network Traffic Disk I/O Volume Traffic, Latency Bandwidth Throughput Value: Gain insight into performance of EC2, RDS instances & EBS volumes 19 PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005
  20. 20. SLA Management • Define Service Level Objectives • Escalate SLA Violation via EMail • View SLA Metrics 20 PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005
  21. 21. Applications Manager Enterprise Edition Scalable Monitoring Architecture 21 PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005
  22. 22. Fault Management Alarm View Root Cause Analysis PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005
  23. 23. Customer Usage Scenario • Monitors Servers, databases, Log Files and Application Servers • Uses APM for Troubleshooting and Availability Monitoring • Integrates Views with the Internal Portal • IT Operations Uses APM to Identify Bottlenecks in Infrastructure • Generates SLA Reports for Business Applications and Gives to Head of Operations on a Quarterly Basis 23 PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005
  24. 24. Benefits • Makes your IT Team more Productive • Brings a Business Centric View to IT Resources • Support for Heterogeneous Applications and Servers in a complex physical/virtual/cloud computing environment • Helps you Troubleshoot Faster • Generate Reports and Empower Decision Making • Support for Industry Best Practices • Complement Existing Investments in 3rd Party NSM • Low total ownership cost (TCO) & High return on investments (ROI) 24 PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005
  25. 25. Key Differentiators 25 PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005
  26. 26. Customers  AC Nielson  Vodafone  American Honda  MetLife  Continental Airlines  Pfizer  Cummins  Seagate  Dupont  SDAC Harvard  Deutsche Bank  Walgreens  EDS  Yamaha Motor Corporation  GE Finance 26 PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005
  27. 27. Customer Quote "We managed to save tens of thousands of dollars by switching from CA's Wily Introscope“ - Bill Bohlen, Hallmark Channel. 27 PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005
  28. 28. Summary • Business Centric View to Monitoring IT helps Prioritize and Make Effective Use of Resources • Monitoring all Tiers of the Application Stack helps Troubleshooting Performance Issues Fast 28 PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005
  29. 29. More Info Live Demo: http://demo.appmanager.com Website: http://www.manageengine.com/appmanager Blogs: http://blogs.manageengine.com/appmanager Forums: http://forums.manageengine.com/appmanager Product Editions:  Professional Trial Edition : 30-day evaluation without restrictions  Enterprise Edition : Distributed set up for scalability  Free Edition : Monitor Up to 5 Servers Contact: askme@dayaciptamandiri.com Indonesia: +62-21-29622097 / 98 29 PT. Daya Cipta Mandiri Solusi Indonesia Gold Partner since 2005

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