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RACC -Comparativa Bicis Publicas full_v120625_def

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Estudio comparativo del uso de biciletas públicas en Eropa del RACC

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RACC -Comparativa Bicis Publicas full_v120625_def

  1. 1. pàg 1 de 58 ................................................................................................................... 2 ................................................................................................... 5 ........................................................................... 9 .................................................................... 10 ........................................................ 12 ..................................................................................................................... 16 ! " # ............................................................................................ 17 $ # % & ........................................................................................................ 18 $ # ' ( ) *.................... 20
  2. 2. pàg 2 de 58 + , - .- / 01 / 2 ) 1 $ / 10 0 1 .- - 1 - + 3 - ,) , .- 0 4 5 0 0 , - 02 , - 6 4 4 1 0 - 7 08 8 0 , / , - 0 / 1 - 0 1 / 0 1 , 1 )9 $ , , 2 - 0 -4 - .- - - 5 - 1 . , 0 0 1 - 1- 2 0 4 - $ - # 0 2 1 - 2 4 0 9 $ 4 0 3 - 3 1 - 3 - 2 - / - .- + 1 -# , , / . 2 , :; 2 - 1 - # 0 / < 0+ = 1 1 > / ?:@ 0 7 7 ?:@ , 3 2 4 ? -# , - 0 - -# , 0 1 4 - 0 2 ) , 4 - 2 4 , 1 0 - .-
  3. 3. pàg 3 de 58 , 0 4 # 0 / - 0 2 , . , 8 2 - 0 - 0/ , , 0 2 0 - .- - 4 , # 0 0 - 02 4 2 0 , - .- 0 2 , ! " , 9 3 = A!!5 , B8 , C0 0 , / 1 2 02 / , BD E C 6 - - < 2 2 2 3 01 " 2 - 0 2 2 1 # 2 - - 01 / - 4 9 0 - - 4 0 - - 0 - , - $ 0 - 2 0 7 $ 0+ / E 7 6 3 0 - .- - + 4 + - 1 #- 2 0 2 - 2 - , 01 2 + - - ) - # / - 0 - .- - 1 1 , 2 5 - 0 , 0 1 , 3 0 - B , - C 0 2 4 3 $ 0 ) 1 57>F$ $, 0 8 01 $ / 71 1G 1
  4. 4. pàg 4 de 58 71 1G " / 0 0 2 - 1 1 4 + / " , 2 - 0 , ) F H , 0 1 3 - " 7G & /0$ 0 2 , 2 - - 1 + - 1 , - + 2 - - - 01 2 - # ) $ / - 4 , 3 0 " 7G 2 - 1 - - $ $ 0 - 1 , - .- + , 9 0 . 2 0 - ) ;) - 8 0 # 0 / I - 1 2 0 / / 0$/ . - 1 I + (A - *0 7 (! *0 1 + ( * - ) / 3 - 01 ; 06 , 0& 4 1 7 0 4 - 0 - ) , , - .- 4 D / 0 "/ 02 4 3 J - 0 9 4 2 - 0 - 0 >> 1"/ # + - .- 0 / , , / 2 3 0 - 1 0/ 2 , .- 2 - 0 4 3 1 , 0 , 2 / / 1 , - - 0 2 - - # 1 , 9 > ,
  5. 5. pàg 5 de 58 $ % " - .- - 0 - 2 4 3 K . . " / 0 1 , - > , . - 02 , . 7 $, 08 0 I ;) - 8 + E - ) . 49 - .- - 5 A 7 1L "1 = + 0 4 J 1A - 0 8 + , ,) L, +1 1 , B 1 C / 1 0 / , B- C0 B - C1 B- # C $ % ! & ' ( ! ! &
  6. 6. pàg 6 de 58 + , , / 5 - + 1 2 , - , ! - 1 4 , 4 ;) - 8 1 ; + - 1 0 - # - $ 3 - " 3 # ) , - 8 0 , / 5 - $ 9 " / 1 $ / 0 0 - J - 3 - - ! 1 0 2 / - + - ! 2 , - 0 2 4 # - 3 . - J M - , 4 - . ) 8 02 1 # - .- 2 0/ - B- C , + / , ;) L, +1 0 . 2 / - B 1 - C - .- - 0 - 01 , .- 0 1 0 1 - 4 2 0 - , 1 -
  7. 7. pàg 7 de 58 ) @;% / < 1 + = 1 - 0 @;% > / 02 . 8 7 # - 4 1 1 9 1 4 - 4 - $ 4 0 2 - , - ) 1 - / 2 - .- - 1 , - 01 / - -# , 1 - / . - , B 1 C & 2 > / I - 0 , 2 . - " - 0< ! - 01 + = 1 J - 1 + , - 5 / . 0 1 / 0 - 2 0 / # )- 0 1 . 1 - / 0 1 - 1 - - .- @;% , 2 3 - , 1 2 4 0 2 , 4 ) 0 - 3 % 1H % - #
  8. 8. pàg 8 de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
  9. 9. pàg 9 de 58 $ *+ * / 3 ; 06 , 0W 3 1 7 0 , B- C 1 B - C 2 # , 7 7 0 , 0 / 2 4 , 9 , 8 0 - ; 0 - ) - - 1 , 0 - - , 4 - 1 $ / 3 7 0= - 0" 0+ 3 0&. /0 U. - 1 6 0 B- C " 7G 6 . , 2 ! 7G 0 8 0 " 7G " 1 & / - ) . 0 - # / - 0 - ) # (1 * 2 0 2 9 - = 8 / 8 ( .- "/ *0 1 - 01 1 , B- C 6 , 2 4 4 - + -1 1G $ / 1 71 1G " / ( */ - , B - C0 - - 2 8 - ( 0 0I *2 , , - 0 7>F$ $, 08 0 2 / B C0 2 , 01 . 0 4 1 2 - + , - 0 , B- C 7G & & 4 1 Q @R7G 0 B - C 8 7 7G 6/ 8 0 / , , B C 7$ + 7 7 7 - - , - # . 1 - 0 - 01 J 0 4 1
  10. 10. pàg 10 de 58 3 $ *+ , 2 - ) 9 01 2 , - / 1 -4 5 + 1 - # 2 , - ) , - 01 2 + , ( - * 2 9 , / 1 - 0 1 1 6 2 # 2 - 2 01 ( .- , * - 1 $ , 30 - ) 1 / ) 01 0 - 0 / 2 / , , , - .- / 2 0 ,) .- 0 2 1 / - - 2 / - 0 2 / 2 , - , 1 $ / 2 0 - 0 , / )9 01 - / 9 0 - 2 0 0/ - , 2 + , - 7 0 del Valenbisi en Valencia, pasando por los del Bici en Zaragoza y los I0 del SEVici de Sevilla. Además en las ciudades de Valencia y Sevilla hay la opción de adquirir el abono para una semana por 12, y respectivamente, y en Zaragoza el abono temporal es de 3 días con un precio de .
  11. 11. pàg 11 de 58 0 @;%E = 0" 1- G ; 1 U 9 - G 6 8V $ 0 D & U 9 - G 7 8 0 # 0 . 0 , # + - 0 0 2 - 3 + # , ;) L, + 1 ;)/ - 0 2 , J0! " 17G 6 > 7 G # , 0+# - # 0 0 2 7 1 "1 = + - 0 I + , 2 - 3 01 ( 1 , - * , 3 - , # - 0 # 0 ! 8 0 , - 7 1 W 3 49 3 / 0 , 1 - # , ; 1 6 , 0 / 4 , 49 0 / (6 - G @ 0 " 1 7G * / (; %$ M $ - * - ) -# / 1 ) 0 2 - / J + , @;% < 0+ = 1 1> / 9 - 3 , 30 ) 0 - 3 / /
  12. 12. pàg 12 de 58 $ : ' , % . ,( ) 8 , ; , ; < , ! $ % = % , ( , # > , MMM - / + & + E + - , , 2 H 3 X , 84 M - , / X ) , ) 0 . 1H - ,) M -0 / 1 7 - # 0 # - 0 1 0 6 - ! 4 + - 3 8 4 # ) U , .- 6 M - 4 1 1H - 4 1 7 1 -
  13. 13. pàg 13 de 58 . ,. # + ,' ) 8 , ; , I ; < , I $ % = % , ( , 0 # 0 H6&6 > , MMM , - / + & + - / 0 X 3 + X - 3 1 , , 2 H 4 X , 1 - ; .- ( # & - * 6 M - , / X ) , U. ) 1H - ,) M -0 1 1H - , 7 - # 0 0 # - 0 1 0 1 - + - J 4 X - 4 ! 8 # ) U. ) 7 -
  14. 14. pàg 14 de 58 , . # + ,' ) 8 , ; , A ; < , I! $ % = % , ( , # > , MMM , - / + & + - / 0 X 2 3 + - 3 1 , , 2 H 4 X , 1 - ; .- 84 M - , / X ) , U. ) 1H - ,) 4 M -0 / 1 1H - , 7 - # 0 # - 0 1 0 1 - + - J 4 ( 5 4 * 8 # ) U. ) 7 -
  15. 15. pàg 15 de 58 7 % 8 ,' 8 # + ,( ) 8 , ; , ; < , $ % = % , ( , # 0 > , MMM - 33 3 / + & + - + - , , 2 H 3 X , ; .- 84 M - , / X / U. ) 1H - ,) M - 7 - # 0 # - 0 1 1 6 , ! 1 / 0 0 J 1 + - ! 4 8 + - 3 8 4 # ) + ) 1 ) , 7 - 0 -
  16. 16. pàg 16 de 58 4 > ) < " " 1 - - 4 - ; .- 0 # 0 0 # . U 0 # 0 $ - 1 , @ 1 0 $ 1 2 - , , 2 @ 4 M - , 0 ) @ . ) 1 ) , 0 @ . - 0 - 1 X - 2 / #- ) < " " - .- - 1 , , - .- E , .- 0 0 # . 2 - 1 .-
  17. 17. pàg 17 de 58 5 # , 2 # 2 2 , / 4 6 2 3 - 0 . - 4 - $ - .- 0 1 6 - 0 1- - & / 4 M - / , 2 ) / 2 , , - 1 4 $ , , - 0 - 2 / , - 1 - " - 2 . ) 2 ) / 1 2 / , 0 - - ,
  18. 18. pàg 18 de 58 ( 9 ! %* & , - 4 4 - - 8 - 3 $ 7 8 3 0 / / - .- 2 , 3 - - 3 , 2 ) 6 2 - .- 5- - / 1 , .- X - 3 2 1 9 - 0 3 1 - 0 2 - 2 4 ? @ * , / 1 0 0 - .- - , 3 2 J - ! 2 0 $""0 1 - .- J 8 / 8 0 U / 01 / 0 > 0+ 0 - I0J 1 7 6 3 4 / - 0 / 0 2 - .- , 0 - / 1 02 , - ( A & % 4 / - .- 3 - + - 1 2 - / & , 3 - 01 , 0 -# , / , 2 0 0 0 0 - 1 2 -
  19. 19. pàg 19 de 58 / G Y M G S G (MMM G * ) + + - 4 2 - " 4 4 5 $ - ( Z*5 ' = ' 7 1 - ' ' 8 ' 8 1 ( !Z* ' 84 M - ' ) ' 8 ' $ / ' E 2 ( Z* ' ' 8 H , 7 ( Z* ' - 1 , # 4 / - 2 2 - .- 8 0 - ) 3 4 M - E 0 - 0 4 02 4 1 0 , = 1 2 2 / , - 012 / 3 + , - 1 9 . , 5B& 1- C0B7 C 1B$ - C 9 , 01B& C1B& 1 C
  20. 20. pàg 20 de 58 ( B $ 0 % C 2 Milan: BikeMi EuroTest rating: Good Country: Italy Locations: In the inner city Number of docking stations: 150 Number of bikes for rent: 2,500 Pick-up/return: At the stations Access: Customer card, code sent by phone/SMS Internet address: www.bikemi.it Strengths and weaknesses Available all year round; anyone can use them Users can register on the Internet, using an app or the hotline, or at six points of sale; bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed by a light signal Linked to public transport Service-orientated website in several languages with lots of information; free app for mobile phones Free hotline, number displayed at the stations and/or on bikes Realtime information provided via the website or app Instructions at the stations and on bikes provided in several languages Bicycles with a low-step frame, height-adjustable saddle, kickstand, basket and additional bicycle lock Can only be used between 7am and midnight; users must be 16 or older Cash/credit card payment only Bicycles with no suspension, but with advertising panels
  21. 21. pàg 21 de 58 Turin: [TO]Bike EuroTest rating: Good Country: Italy Locations: Throughout the city Number of docking stations: 116 Number of bikes for rent: 1,200 Pick-up/return: At the stations Access: Customer card Internet address: www.tobike.it Strengths and weaknesses Available 24 hours a day all year round; anyone can use them Free registration; bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed by a light and sound signal Service-orientated website with lots of information; free app for mobile phones Free hotline, number displayed at the stations and/or on bikes Realtime information provided via the website or app Instructions at the stations and/or on bikes provided in several languages Bicycles with a low-step frame, height-adjustable saddle, 7 gears, kickstand and basket Users must be 16 or older Not linked to public transport Website in Italian only Bicycles with no suspension and no additional bicycle lock
  22. 22. pàg 22 de 58 Bari: BARIinBICI EuroTest rating: Poor Country: Italy Locations: Throughout the city Number of docking stations: 22 Number of bikes for rent: 150 Pick-up/return: At the stations Access: Customer card Internet address: http://bicincitta.com Strengths and weaknesses Available all year round; anyone can use them Bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed by a light and sound signal Linked to public transport Hotline number displayed at the stations and/or on bikes Bicycles with a low-step frame, height-adjustable saddle, kickstand, basket and additional bicycle lock Can only be used between 7am and 11pm; users must be 18 or older Very few stations and bikes Customer cards available from a single point of sale only, no other form of registration possible Direct-debit payment only Staff must be notified in order to return bike to a full station No app for mobile phones No free hotline Instructions at the stations and/or on bikes in Italian only Bicycles with no suspension and no gears
  23. 23. pàg 23 de 58 Parma: Punto Bici Bike Sharing EuroTest rating: Acceptable Country: Italy Locations: Throughout the city Number of docking stations: 15 Number of bikes for rent: 80 Pick-up/return: At the stations Access: Customer card Internet address: www.infomobility.pr.it Strengths and weaknesses Available 24 hours a day all year round; anyone can use them Bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed by a light and sound signal Linked to public transport Service-orientated website with lots of information; free app for mobile phones Bicycles with a low-step frame, height-adjustable saddle, kickstand and basket Users must be 18 or older Very few stations and bikes Customer cards only available from two points of sale, no other form of registration possible Cash payment only Website in Italian only No hotline Bicycles with no suspension, gears or additional bicycle lock Note • According to the operator, there are plans to set up a hotline, online registration and an app.
  24. 24. pàg 24 de 58 Luxembourg: vel'oH EuroTest rating: Good Country: Luxembourg Locations: Throughout the city Number of docking stations: 72 Number of bikes for rent: 660 Pick-up/return: At the stations Access: Station terminal, customer card, credit card Internet address: www.veloh.lu Strengths and weaknesses Available 24 hours a day all year round; anyone can use them; plenty of bikes available Bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed by a light and sound signal and a receipt is issued Service-orientated website in several languages with lots of information; free app for mobile phones Hotline number displayed at the stations and/or on bikes Realtime information provided via the website, an app and terminal at the stations Instructions at the stations and on bikes provided in several languages Bicycles with a low-step frame, height-adjustable saddle, kickstand, basket and additional bicycle lock No points of sale with staff Not linked to public transport Bicycles with no suspension, but with advertising panels
  25. 25. pàg 25 de 58 Aveiro: BUGA EuroTest rating: Poor Country: Portugal Locations: In the inner city Number of docking stations: 1 Number of bikes for rent: 200 Pick-up/return: At the station Access: Staff Internet address: www.moveaveiro.pt Strengths and weaknesses Available all year round; anyone can use them Can be used absolutely free; free registration using the website or hotline and at one point of sale; bikes can be used immediately Service-orientated website with lots of information Hotline number displayed at the station and/or on bikes Instructions at the station and on bikes Bicycles with a low-step frame, height-adjustable saddle, basket and additional bicycle lock Can only be used between 9am and 6pm; users must be 16 or older One station only; staff required for pick-up and return at this station Not linked to public transport Website in Portuguese only, no app for mobile phones No free hotline No realtime information via the website, an app or terminal at the station Instructions in Portuguese only Bicycles with no suspension or kickstand, but with advertising panels
  26. 26. pàg 26 de 58 Berlin: Call a Bike EuroTest rating: Good Country: Germany Locations: In the inner city Number of docking stations: 80 Number of bikes for rent: 1,250 Pick-up/return: At the stations Access: Terminal at the station, customer card, credit card, key, code per telephone/SMS, point of sale Internet address: www.callabike-interaktiv.de Strengths and weaknesses Available 24 hours a day all year round; anyone can use them Users can register for free on the Internet, by calling the hotline or at a point of sale; bikes can be used immediately and returned to any station Cash/credit card/direct debit and invoice payment accepted Completely automated pick-up/return; bikes can also be returned to full stations; return confirmed on the display Linked to public transport Service-orientated website with lots of information; free app for mobile phones Hotline number displayed at the stations and/or on bikes Realtime information provided via the website, an app and terminal at the stations Instructions at the stations and on bikes Bicycles with a low-step frame, height-adjustable saddle, suspension, 8 gears, kickstand, basket and additional bicycle lock Users must be 16 or older Very few stations and bikes Website in German only No free hotline Note
  27. 27. pàg 27 de 58 • According to the operator, the number of stations is to be increased to 110.
  28. 28. pàg 28 de 58 Hamburg: StadtRAD Hamburg EuroTest rating: Good Country: Germany Locations: In the inner city Number of docking stations: 120 Number of bikes for rent: 1,000 Pick-up/return: At the stations Access: Station terminal, customer card, credit card, key Internet address: www.stadtradhamburg.de Strengths and weaknesses Available 24 hours a day all year round; anyone can use them Users can register on the Internet, using the hotline or the station terminal, or at a point of sale; bikes can be used immediately and returned to any station Cash/credit card/direct debit and invoice payment accepted Completely automated pick-up/return; return confirmed on the terminal display Linked to public transport Service-orientated website with lots of information; free app for mobile phones Hotline number displayed at the stations and/or on bikes Realtime information provided via the website, an app and terminal at the stations Instructions at the stations and on bikes Bicycles with a low-step frame, height-adjustable saddle, 7 gears, kickstand, basket and additional bicycle lock Users must be 16 or older Very few stations and bikes Registration fee charged No free hotline Bikes with no suspension
  29. 29. pàg 29 de 58 Munich: Call a Bike EuroTest rating: Good Country: Germany Locations: In the inner city Number of docking stations: 0 Number of bikes for rent: 1,000 Pick-up/return: Flexible Access: Code sent by phone/SMS Internet address: www.callabike-interaktiv.de Strengths and weaknesses Available 24 hours a day; anyone can use them Users can register for free on the Internet, by calling the hotline or at a point of sale; bikes can be used immediately, picked up and returned at any crossroads in the inner city Cash/credit card/direct debit and invoice payment accepted Completely automated pick-up/return; return confirmed by an SMS Linked to public transport Service-orientated website with lots of information; free app for mobile phones Hotline number displayed on bikes Realtime information provided via the website or app Bicycles with a low-step frame, height-adjustable saddle, 8 gears, suspension, kickstand, basket and additional bicycle lock Users must be 16 or older Very few bikes Website in German only No free hotline Instructions on bikes in German only
  30. 30. pàg 30 de 58 Cologne: Call a Bike EuroTest rating: Good Country: Germany Locations: In the inner city Number of docking stations: 0 Number of bikes for rent: 750 Pick-up/return: Flexible Access: Code sent by phone/SMS Internet address: www.callabike-interaktiv.de Strengths and weaknesses Available 24 hours a day; anyone can use them Users can register for free on the Internet, by calling the hotline or at a point of sale; bikes can be used immediately and returned to any station Cash/credit card/direct debit and invoice payment accepted Completely automated pick-up/return; return confirmed by an SMS Linked to public transport Service-orientated website with lots of information; free app for mobile phones Hotline number displayed on bikes Realtime information provided via the website or app Bicycles with a low-step frame, height-adjustable saddle, suspension, 8 gears, kickstand, basket and additional bicycle lock Users must be 16 or older Very few bikes Website in German only No free hotline Instructions on bikes in German only
  31. 31. pàg 31 de 58 Stuttgart: Call a Bike EuroTest rating: Good Country: Germany Locations: In the inner city Number of docking stations: 45 Number of bikes for rent: 400 Pick-up/return: At the stations Access: Station terminal, customer card, credit card, key, mobile phone, point of sale Internet address: www.callabike-interaktiv.de Strengths and weaknesses Available 24 hours a day all year round; anyone can use them Users can register for free on the Internet, using the hotline or the station terminal, or at a point of sale; bikes can be used immediately and returned to any station Cash/credit card/direct debit and invoice payment accepted Completely automated pick-up/return; bikes can also be returned to full stations; return confirmed on the display Linked to public transport Service-orientated website with lots of information; free app for mobile phones Hotline number displayed at the stations and/or on bikes Realtime information provided via the website, an app and terminal at the stations Instructions at the stations and on bikes Bicycles with a low-step frame, height-adjustable saddle, suspension, 7 gears, kickstand, basket and additional bicycle lock Users must be 16 or older Very few stations and bikes Website in German only No free hotline Note
  32. 32. pàg 32 de 58 • In addition to normal bicycles, 60 Pedelecs (electric bicycles) are also available
  33. 33. pàg 33 de 58 Leipzig: nextbike EuroTest rating: Good Country: Germany Locations: Throughout the city Number of docking stations: 60 Number of bikes for rent: 500 Pick-up/return: At the stations Access: Code sent by phone/SMS/app, point of sale Internet address: www.nextbike.de Strengths and weaknesses Available 24 hours a day; anyone can use them Users can register for free on the Internet, using an app or hotline or at two points of sale; bikes can be used immediately and returned to any station Completely automated pick-up/return; bikes can also be returned to full stations; return confirmed by phone, an app or on a terminal display Linked to public transport Service-orientated website with lots of information; free app for mobile phones Hotline number displayed at the stations and/or on bikes Realtime information provided via the website or app Bicycles with a low-step frame, height-adjustable saddle, kickstand, basket and additional bicycle lock Users must be 18 or older Very few stations and bikes No free hotline Bicycles with no suspension, but with advertising panels
  34. 34. pàg 34 de 58 Nuremberg: Norisbike EuroTest rating: Good Country: Germany Locations: Throughout the city Number of docking stations: 66 Number of bikes for rent: 750 Pick-up/return: At the stations Access: Terminal at the station, customer card, code per telephone/SMS/app/mobile website, point of sale Internet address: www.norisbike.de Strengths and weaknesses Available 24 hours a day all year round; anyone can use them Users can register for free on the Internet, using an app, the hotline and terminal at the stations, or at two points of sale; bikes can be used immediately and returned to any station Completely automated pick-up/return; bikes can also be returned to full stations; return confirmed by a light and sound signal, hotline, mobile phone, app, mobile website and on the terminal Linked to public transport Service-orientated website with lots of information; free app for mobile phones Hotline number displayed at the stations and/or on bikes Realtime information provided via the website or app Instructions at the stations and on bikes Bicycles with a low-step frame, height-adjustable saddle, 7 gears, kickstand, basket and additional bicycle lock Users must be 18 or older Very few stations Website in German only No free hotline Instructions at the stations and on bikes in German only Bicycles with no suspension, but with advertising panels
  35. 35. pàg 35 de 58 Ljubljana: Bicikelj EuroTest rating: Good Country: Slovenia Locations: In the inner city Number of docking stations: 31 Number of bikes for rent: 300 Pick-up/return: At the stations Access: Credit card, code (website) Internet address: www.bicikelj.si Strengths and weaknesses Available 24 hours a day all year round; anyone can use them Bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed by a light and sound signal Linked to public transport Service-orientated website with lots of information; free app for mobile phones Free hotline, number displayed at the stations and/or on bikes Realtime information provided via the website or app Bicycles with a low-step frame, height-adjustable saddle, kickstand, basket and additional bicycle lock Very few stations; no points of sale with staff Internet registration only Direct-debit payment only Bicycles with no suspension or gears, but with advertising panels
  36. 36. pàg 36 de 58 Amsterdam: OV-fiets EuroTest rating: Very poor Last place Country: The Netherlands Locations: Throughout the city Number of docking stations: 14 Number of bikes for rent: 562 Pick-up/return: At the stations Access: Customer card Internet address: www.ov-fiets.nl Strengths and weaknesses Available all year round Linked to public transport Service-orientated website with lots of information Instructions at the stations and on bikes Bicycles with a low-step frame, height-adjustable saddle, kickstand, basket and additional bicycle lock Different opening hours at stations Very few stations and bikes No points of sale with staff Registration fee charged, Internet registration only Direct-debit payment only Bikes cannot be used immediately and must be returned to a specific station Website in Dutch only, no app for mobile phones No hotline No realtime information via the website, an app or terminal at the stations Instructions at the stations and on bikes in Dutch only Bicycles with no suspension and no gears
  37. 37. pàg 37 de 58 The Hague: OV-fiets EuroTest rating: Very poor Last place Country: The Netherlands Locations: Throughout the city Number of docking stations: 4 Number of bikes for rent: 258 Pick-up/return: At the stations Access: Customer card Internet address: www.ov-fiets.nl Strengths and weaknesses Available all year round Linked to public transport Service-orientated website with lots of information Instructions at the stations and on bikes Bicycles with a low-step frame, height-adjustable saddle, kickstand, basket and additional bicycle lock Different opening hours at stations Very few stations and bikes No points of sale with staff Registration fee charged, Internet registration only Direct-debit payment only Bikes cannot be used immediately and must be returned to a specific station Website in Dutch only, no app for mobile phones No hotline No realtime information via the website, an app or terminal at the stations Instructions at the stations and on bikes in Dutch only Bicycles with no suspension and no gears
  38. 38. pàg 38 de 58 Utrecht: OV-fiets EuroTest rating: Very poor Country: The Netherlands Locations: Throughout the city Number of docking stations: 12 Number of bikes for rent: 696 Pick-up/return: At the stations Access: Customer card Internet address: www.ov-fiets.nl Strengths and weaknesses Available all year round Linked to public transport Service-orientated website with lots of information Instructions at the stations and on bikes Bicycles with a low-step frame, height-adjustable saddle, kickstand, basket and additional bicycle lock Different opening hours at stations Very few stations No points of sale with staff Registration fee charged, Internet registration only Direct-debit payment only Bikes cannot be used immediately and must be returned to a specific station Website in Dutch only, no app for mobile phones No hotline No realtime information via the website, an app or terminal at the stations Instructions at the stations and on bikes in Dutch only Bicycles with no suspension and no gears
  39. 39. pàg 39 de 58 Prague: HOMEPORT Praha EuroTest rating: Good Country: Czech Republic Locations: In the inner city Number of docking stations: 6 Number of bikes for rent: 20 Pick-up/return: At the stations Access: Customer card, code Internet address: www.praguebikes.com www.prahakola.cz Strengths and weaknesses Available 24 hours a day all year round; anyone can use them Users can register for free on the Internet, using the hotline or app; bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed by a sound signal Service-orientated website with lots of information; free app for mobile phones Hotline number displayed at the stations and/or on bikes Realtime information provided via the website or app Bicycles with a low-step frame, height-adjustable saddle, kickstand, basket and additional bicycle lock Very few stations and bikes Not linked to public transport No free hotline Bikes with no suspension
  40. 40. pàg 40 de 58 Copenhagen: Bycyklen i København EuroTest rating: Acceptable Country: Denmark Locations: Throughout the city Number of docking stations: 101 Number of bikes for rent: 2,000 Pick-up/return: At the stations Access: Coin Internet address: www.bycyklen.dk Strengths and weaknesses Available 24 hours a day; anyone can use them, no age restriction Can be used absolutely free; no registration required; bikes can be used immediately and returned to any station Completely automated pick-up/return; bikes can also be returned to full stations; return confirmed by removing the coin Linked to public transport Free hotline, number displayed at the stations and/or on bikes Instructions at the stations and on bikes Bicycles with height-adjustable saddle and kickstand Only available from 10 April to 15 November No app for mobile phones No realtime information via the website, an app or terminal at the stations No low-step frame, suspension, gears, basket or additional bicycle lock; panels with advertising
  41. 41. pàg 41 de 58 Aarhus: Aarhus bycykel EuroTest rating: Acceptable Country: Denmark Locations: In the inner city Number of docking stations: 56 Number of bikes for rent: 450 Pick-up/return: At the stations Access: Coin Internet address: www.aarhusbycykel.dk Strengths and weaknesses Available 24 hours a day; anyone can use them, no age restriction Can be used absolutely free; no registration required; bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed by removing the coin and by a sound signal Linked to public transport Service-orientated website with lots of information; free app for mobile phones Free hotline, number displayed at the stations and/or on bikes Bicycles with height-adjustable saddle and kickstand Only available from 1 April to 31 October Very few stations No realtime information via the website, an app or terminal at the stations No low-step frame, suspension, gears, basket or additional bicycle lock; panels with advertising
  42. 42. pàg 42 de 58 Paris: Vélib’ EuroTest rating: Good Country: France Locations: In the metropolitan area Number of docking stations: 1,751 Number of bikes for rent: 23,900 Pick-up/return: At the stations Access: Station terminal, customer card, credit card Internet address: www.velib.paris.fr Strengths and weaknesses Available 24 hours a day all year round; anyone can use them; plenty of stations and bikes Users can register on the Internet, using an app or at the station terminal; bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed by a light and sound signal and a receipt is issued Service-orientated website in several languages with lots of information; free app for mobile phones Hotline number displayed at the stations and/or on bikes Realtime information provided via the website, an app and terminal at the stations Instructions at the stations and on bikes provided in several languages Bicycles with a low-step frame, height-adjustable saddle, kickstand, basket and additional bicycle lock No points of sale with staff Direct-debit payment only No free hotline Bikes with no suspension
  43. 43. pàg 43 de 58 Marseille: le vélo EuroTest rating: Good Country: France Locations: In the inner city Number of docking stations: 130 Number of bikes for rent: 1,000 Pick-up/return: At the stations Access: Station terminal, customer card, credit card, key Internet address: www.levelo-mpm.fr Strengths and weaknesses Available all year round; anyone can use them Users can register on the Internet, at the station terminal or by post; bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed by a light and sound signal and a receipt is issued Linked to public transport Service-orientated website with lots of information; free app for mobile phones Free hotline, number displayed at the stations and/or on bikes Realtime information provided via the website, an app and terminal at the stations Instructions at the stations and on bikes provided in several languages Bicycles with a low-step frame, height-adjustable saddle, kickstand, basket and additional bicycle lock No points of sale with staff Credit-card payment only Website in French only Bicycles with no suspension, but with advertising panels
  44. 44. pàg 44 de 58 Lyon: vélo’v EuroTest rating: Very good First place Country: France Locations: Throughout the city Number of docking stations: 343 Number of bikes for rent: 4,000 Pick-up/return: At the stations Access: Station terminal, customer card Internet address: www.velov.grandlyon.com Strengths and weaknesses Available 24 hours a day all year round; anyone can use them; plenty of stations and bikes Users can register for free on the Internet, using an app or the station terminal; bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed by a light and sound signal Linked to public transport Service-orientated website with lots of information; free app for mobile phones Free hotline, number displayed at the stations and/or on bikes Realtime information provided via the website, an app and terminal at the stations Instructions at the stations and on bikes provided in several languages Bicycles with a low-step frame, height-adjustable saddle, kickstand, basket and additional bicycle lock No points of sale with staff Bicycles with no suspension, but with advertising panels
  45. 45. pàg 45 de 58 Strasbourg: Vélhop EuroTest rating: Acceptable Country: France Locations: Throughout the city Number of docking stations: 14 Number of bikes for rent: 250 Pick-up/return: At the stations Access: Customer card, credit card Internet address: www.velhop.strasbourg.eu Strengths and weaknesses Available 24 hours a day all year round; anyone can use them Users can register on the Internet, using the hotline or the station terminal; bikes can be used immediately Completely automated pick-up/return; return confirmed by an SMS Service-orientated website with lots of information Hotline number displayed at the stations and/or on bikes Instructions at the stations and on bikes Bicycles with a low-step frame, height-adjustable saddle, kickstand, basket and additional bicycle lock Very few stations and bikes Bikes can only be returned to the same station Not linked to public transport Website in French only, no app for mobile phones No free hotline Bicycles with no suspension, but with advertising panels
  46. 46. pàg 46 de 58 Oslo: Smartbike EuroTest rating: Acceptable Country: Norway Locations: Throughout the city Number of docking stations: 110 Number of bikes for rent: 1,300 Pick-up/return: At the stations Access: Customer card Internet address: www.bysykler.no Strengths and weaknesses Anyone can use them Bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed by a light signal Service-orientated website with lots of information Free hotline, number displayed at the stations and/or on bikes Realtime information provided via the website and the terminal at the stations Instructions at the stations and/or on bikes provided in several languages Bicycles with a low-step frame, height-adjustable saddle, kickstand and basket Can only be used from 1 April to 30 November; users must be 18 or older Very few stations Cash/credit card payment only Not linked to public transport No app for mobile phones Bicycles with no suspension or additional bicycle lock, but with advertising panels
  47. 47. pàg 47 de 58 Vienna: Citybike Wien EuroTest rating: Good Country: Austria Locations: Throughout the city Number of docking stations: More than 100 (currently being expanded) Number of bikes for rent: 1,200 Pick-up/return: At the stations Access: Station terminal, customer card, Maestro card, credit card Internet address: www.citybikewien.at Strengths and weaknesses Available 24 hours a day all year round; anyone can use them Users can register on the Internet, at the station terminal or by post; bikes can be used immediately and returned to any station Cash/credit card/Maestro card or direct debit payment accepted Completely automated pick-up/return; return confirmed by a light signal Service-orientated website with lots of information; free app for mobile phones Hotline number displayed at the stations and/or on bikes Realtime information provided via the website, an app and terminal at the stations Instructions at the stations and/or on bikes provided in several languages Bicycles with a low-step frame, height-adjustable saddle, kickstand, basket and additional bicycle lock Users must be 18 or older Very few stations and bikes; no point of sale with staff Registration fee charged Not linked to public transport No free hotline Bicycles with no suspension, but with advertising panels
  48. 48. pàg 48 de 58 St. Pölten: nextbike EuroTest rating: Good Country: Austria Locations: Throughout the city Number of docking stations: 18 Number of bikes for rent: 88 Pick-up/return: At the stations Access: Code sent by phone/SMS Internet address: www.nextbike.at Strengths and weaknesses Available 24 hours a day; anyone can use them Users can register for free on the Internet, using an app or by calling the hotline; bikes can be used immediately and returned to any station Completely automated pick-up/return; bikes can also be returned to full stations; return confirmed by phone and SMS Linked to public transport Service-orientated website with lots of information; free app for mobile phones Free hotline, number displayed at the stations and/or on bikes Realtime information provided via the website, an app and terminal at the stations Bicycles with a low-step frame, height-adjustable saddle, kickstand, basket and additional bicycle lock Only available from 20 March to 15 November Very few stations and bikes; no point of sale with staff Bicycles with no suspension, but with advertising panels
  49. 49. pàg 49 de 58 Brussels: Villo! EuroTest rating: Good Country: Belgium Locations: Throughout the city Number of docking stations: 180 Number of bikes for rent: 2,500 Pick-up/return: At the stations Access: Station terminal, customer card, credit card, key Internet address: www.villo.be Strengths and weaknesses Available 24 hours a day all year round; anyone can use them Users can register on the Internet, at the station terminal or by post; bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed by a light and sound signal and a receipt is issued Linked to public transport Service-orientated website in several languages with lots of information; free app for mobile phones Hotline number displayed at the stations and/or on bikes Realtime information provided via the website, an app and terminal at the stations Instructions at the stations and on bikes provided in several languages Bicycles with a low-step frame, height-adjustable saddle, 7 gears, kickstand, basket and additional bicycle lock No free hotline Bicycles with no suspension, but with advertising panels
  50. 50. pàg 50 de 58 Antwerp: Velo-Antwerpen EuroTest rating: Good Country: Belgium Locations: In the inner city Number of docking stations: 82 Number of bikes for rent: 1,000 Pick-up/return: At the stations Access: Customer card, code Internet address: www.velo-antwerpen.be Strengths and weaknesses Available 24 hours a day all year round; anyone can use them Users can register on the Internet, by calling the hotline or at a point of sale; bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed on the terminal display Service-orientated website in several languages with lots of information; free app for mobile phones Hotline number displayed at the stations and/or on bikes Realtime information provided via the website or app Instructions at the stations and/or on bikes provided in several languages Bicycles with a low-step frame, height-adjustable saddle, kickstand, basket and additional bicycle lock Users must be 16 or older Very few stations Not linked to public transport No free hotline Bicycles with no suspension, but with advertising panels
  51. 51. pàg 51 de 58 Biel: velospot EuroTest rating: Good Country: Switzerland Locations: Throughout the city Number of docking stations: 40 Number of bikes for rent: 250 Pick-up/return: At the stations Access: Customer card Internet address: www.velospot.ch Strengths and weaknesses Available 24 hours a day all year round; anyone can use them Bikes can be used immediately and returned to any station Completely automated pick-up/return; bikes can also be returned to full stations; return confirmed by a light and sound signal Linked to public transport Service-orientated website with lots of information Hotline number displayed at the stations and/or on bikes Bicycles with a low-step frame, height-adjustable saddle, 8 gears, kickstand, basket and additional bicycle lock Users must be 16 or older Website not in English; no app for mobile phones No free hotline No English instructions provided at the stations and/or on bikes Bikes with no suspension
  52. 52. pàg 52 de 58 Lausanne: velopass EuroTest rating: Good Country: Switzerland Locations: In the metropolitan region Number of docking stations: 22 Number of bikes for rent: 280 Pick-up/return: At the stations Access: Customer card Internet address: www.velopass.ch Strengths and weaknesses Available 24 hours a day all year round; anyone can use them Free registration; bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed by a sound signal Service-orientated website with lots of information; free app for mobile phones Hotline number displayed at the stations and/or on bikes Realtime information provided via the website or app Bicycles with a low-step frame, height-adjustable saddle, 7 gears, kickstand and basket Users must be 18 or older Not linked to public transport Website not in English No free hotline No English instructions provided at the stations and/or on bikes Bicycles with no suspension or additional bicycle lock, but with advertising panels
  53. 53. pàg 53 de 58 Lugano: velopass EuroTest rating: Acceptable Country: Switzerland Locations: In the inner city Number of docking stations: 6 Number of bikes for rent: 68 Pick-up/return: At the stations Access: Customer card Internet address: www.velopass.ch Strengths and weaknesses Available 24 hours a day all year round; anyone can use them Free registration; bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed by a sound signal Service-orientated website with lots of information; free app for mobile phones Hotline number displayed at the stations and/or on bikes Realtime information provided via the website or app Bicycles with a low-step frame, height-adjustable saddle, 7 gears, kickstand and basket Users must be 18 or older Very few stations Not linked to public transport Website not in English No free hotline No English instructions provided at the stations and/or on bikes Bicycles with no suspension or additional bicycle lock, but with advertising panels
  54. 54. pàg 54 de 58 London: Barclays Cycle Hire EuroTest rating: Acceptable Country: UK Locations: Throughout the city Number of docking stations: 558 Number of bikes for rent: 9,200 Pick-up/return: At the stations Access: Customer card, key Internet address: http://tfl.gov.uk/barclayscyclehire Strengths and weaknesses Available 24 hours a day all year round; anyone can use them Bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed by a light signal and a receipt is issued Service-orientated website in 17 languages with plenty of information Hotline number displayed at the stations and/or on bikes Realtime information provided via the website, an app and terminal at the stations Instructions in 17 languages at the stations and/or on bikes Bicycles with a low-step frame, height-adjustable saddle, kickstand and basket Very few stations; no points of sale with staff Registration fee charged Credit-card payment only Not linked to public transport No app for mobile phones No free hotline Bicycles with no suspension or additional bicycle lock, but with advertising panels
  55. 55. pàg 55 de 58 Wroclaw: WRM nextbike EuroTest rating: Acceptable Country: Poland Locations: Throughout the city Number of docking stations: 17 Number of bikes for rent: 140 Pick-up/return: At the stations Access: Station terminal, customer card, code per telephone/SMS Internet address: www.nextbike.pl Strengths and weaknesses Available 24 hours a day; anyone can use them Users can register for free on the Internet, using the hotline or station terminal; bikes can be used immediately and returned to any station Completely automated pick-up/return; bikes can also be returned to full stations; return confirmed by phone and on the terminal display Service-orientated website with lots of information Hotline number displayed at the stations and/or on bikes Instructions at the stations and on bikes provided in several languages Bicycles with a low-step frame, height-adjustable saddle, 7 gears, kickstand, basket and additional bicycle lock Users must be 18 or older Very few stations and bikes; no point of sale with staff Not linked to public transport Website in Polish only, no app for mobile phones No free hotline Bicycles with no suspension, but with advertising panels
  56. 56. pàg 56 de 58 Stockholm: Stockholm City Bikes EuroTest rating: Acceptable Country: Sweden Locations: Throughout the city Number of docking stations: 110 Number of bikes for rent: 1,200 Pick-up/return: At the stations Access: Customer card Internet address: www.citybikes.se Strengths and weaknesses Anyone can use them Bikes can be returned to any station Completely automated pick-up/return; return confirmed by a light signal Service-orientated website with lots of information; app for mobile phones Free hotline, number displayed at the stations and/or on bikes Realtime information provided via the website, an app and terminal at the stations Bicycles with a low-step frame, height-adjustable saddle, kickstand and basket Can only be used from 1 April to 31 October between 6am and 10pm; users must be 18 or older Bikes cannot be used immediately Cash/credit card payment only Not linked to public transport Fee charged for mobile phone app Bicycles with no suspension or additional bicycle lock, but with advertising panels
  57. 57. pàg 57 de 58 Dublin: dublinbikes EuroTest rating: Good Country: Ireland Locations: In the inner city Number of docking stations: 44 Number of bikes for rent: 550 Pick-up/return: At the stations Access: Customer card, key Internet address: www.dublinbikes.ie Strengths and weaknesses Available all year round; anyone can use them Bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed by a light and sound signal and a receipt is issued Service-orientated website with lots of information; free app for mobile phones Hotline number displayed at the stations and/or on bikes Realtime information provided via the website, an app and terminal at the stations Instructions at the stations and on bikes provided in several languages Bicycles with a low-step frame, height-adjustable saddle, kickstand, basket and additional bicycle lock Very few stations; no points of sale with staff Not linked to public transport No free hotline Bicycles with no suspension, but with advertising panels

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