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Liking The Guest

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Caring about your users is a design principal. Originally presented at Sketching in Hardware 2011 in Philadelphia.

Published in: Design, Technology
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Liking The Guest

  1. 1. Liking the GuestsRob Faludihttp://faludi.com
  2. 2. Liking The Guests
  3. 3. “Liking the guests is key to everything we do.”
  4. 4. “To build effective story environments and assureguest comfort we realized that we always need toassume the guest’s position and point of view, andjust as Walt did, to take the guest’s interests toheart and defend them when others didn’t think itmattered”
  5. 5. Engagement
  6. 6. Imagination entanglement
  7. 7. Mud Tub
  8. 8. Room for everyone
  9. 9. Payoffs for the Makers • loyalty • reciprocity • uptake • suspension of disbelief • forgiveness • for us: doing something worthwhile
  10. 10. We did not travel here for: • schematics • code • licenses • theories • hearing ourselves talk • ...these are not why we came here
  11. 11. We are here for: • usability • DIY • education • open-source • entertainment • kits and instructions • user centered design • sharing • accessibility • hacking• enrich people’s lives with experiences that stimulate their imagination
  12. 12. “Liking the guests is key to everything we do.”
  13. 13. thanks for being my guestsRob Faludihttp://faludi.com

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