Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Survey of Medical Insurance pp ch01


Published on

Published in: Business, Economy & Finance
  • Be the first to comment

Survey of Medical Insurance pp ch01

  1. 1. 1 Introduction to the Medical Billing Cycle
  2. 2. Learning Outcomes <ul><li>When you finish this chapter, you will be able to: </li></ul><ul><li>1.1 Explain the reason that employment opportunities for medical insurance specialists in physician practices are increasing rapidly. </li></ul><ul><li>1.2 Describe covered services and noncovered services under medical insurance policies. </li></ul><ul><li>1.3 Compare indemnity and managed care approaches to health plan organization. </li></ul><ul><li>1.4 Cite three examples of cost containment under health maintenance organizations. </li></ul><ul><li>1.5 Define a preferred provider organization. </li></ul>1-2
  3. 3. Learning Outcomes (Continued) <ul><li>When you finish this chapter, you will be able to: </li></ul><ul><li>1.6 State the two elements that are combined in a consumer-driven health plan. </li></ul><ul><li>1.7 Recognize the three major types of medical insurance payers. </li></ul><ul><li>1.8 List the ten steps in the medical billing cycle. </li></ul><ul><li>1.9 Define professionalism. </li></ul><ul><li>1.10 Explain the purpose of certification. </li></ul>1-3
  4. 4. Key Terms <ul><li>accounts receivable (A/R) </li></ul><ul><li>adjudication </li></ul><ul><li>benefits </li></ul><ul><li>capitation </li></ul><ul><li>coinsurance </li></ul><ul><li>compliance </li></ul><ul><li>consumer-driven health plan (CDHP) </li></ul><ul><li>copayment </li></ul><ul><li>covered services </li></ul>1-4 <ul><li>deductible </li></ul><ul><li>diagnosis code </li></ul><ul><li>ethics </li></ul><ul><li>etiquette </li></ul><ul><li>excluded services </li></ul><ul><li>fee-for-service </li></ul><ul><li>health care claim </li></ul><ul><li>health maintenance organization (HMO) </li></ul><ul><li>health plan </li></ul><ul><li>indemnity plan </li></ul><ul><li>managed care </li></ul>
  5. 5. Key Terms (Continued) <ul><li>managed care organization (MCO) </li></ul><ul><li>medical coder </li></ul><ul><li>medical insurance </li></ul><ul><li>medical insurance specialist </li></ul><ul><li>medical necessity </li></ul><ul><li>network </li></ul><ul><li>noncovered services </li></ul><ul><li>open-access plan </li></ul><ul><li>out-of-network </li></ul><ul><li>out-of-pocket </li></ul>1-5 <ul><li>participation </li></ul><ul><li>patient ledger </li></ul><ul><li>Patient Protection and Affordable Care Act (PPACA) </li></ul><ul><li>payer </li></ul><ul><li>per member per month (PMPM) </li></ul><ul><li>point-of-service (POS) plan </li></ul><ul><li>policyholder </li></ul><ul><li>practice management program (PMP) </li></ul>
  6. 6. Key Terms (Continued) <ul><li>preauthorization </li></ul><ul><li>preexisting condition </li></ul><ul><li>preferred provider organization (PPO) </li></ul><ul><li>premium </li></ul><ul><li>preventive medical services </li></ul><ul><li>primary care physician (PCP) </li></ul><ul><li>procedure code </li></ul><ul><li>professionalism </li></ul><ul><li>provider </li></ul>1-6 <ul><li>referral </li></ul><ul><li>schedule of benefits </li></ul><ul><li>self-funded (self-insured) health plan </li></ul><ul><li>third-party payer </li></ul>
  7. 7. 1.1 The Medical Insurance Field <ul><li>Spending on health care in the United States is rising due to the cost of advances in medical technology and an aging population </li></ul><ul><li>There are many job opportunities in the health care field as a result </li></ul>1-7
  8. 8. 1.2 Medical Insurance Terms <ul><li>Medical insurance is a written policy that states the terms of an agreement between a policyholder (an individual) and a health plan (an insurance company) </li></ul><ul><li>Health plans provide benefits (payments for medical services) </li></ul><ul><li>Health plans are often referred to as payers </li></ul><ul><li>A third-party payer is a private or government organization that insures or pays for health care on behalf of beneficiaries </li></ul>1-8
  9. 9. 1.2 Medical Insurance Terms (Continued) <ul><li>Insurance policies contain a schedule of benefits that summarizes payments that may be made for medical services </li></ul><ul><li>Payer’s definition of medical necessity determines coverage and payment </li></ul><ul><li>A provider must meet the payer’s professional standards </li></ul><ul><ul><li>Providers include physicians, nurse-practitioners, physician assistants, therapists, hospitals, laboratories, long-term care facilities, and suppliers such as pharmacies and medical supply companies </li></ul></ul>1-9
  10. 10. 1.2 Medical Insurance Terms (Continued) <ul><li>Covered services may include primary care, emergency care, medical specialists’ services, and surgery </li></ul><ul><li>Preventive medical services include physical examinations, pediatric and adolescent immunizations, prenatal care, and routine screening procedures </li></ul>1-10
  11. 11. 1.2 Medical Insurance Terms (Continued) <ul><li>Noncovered services are those not paid for by a health plan </li></ul><ul><li>Excluded services may include: </li></ul><ul><ul><li>Dental services, eye care, employment-related injuries, cosmetic procedures, or experimental procedures </li></ul></ul><ul><ul><li>Some other specific items </li></ul></ul><ul><ul><li>A preexisting condition— a medical condition diagnosed before the policy took effect </li></ul></ul>1-11
  12. 12. 1.3 Health Care Plans <ul><li>An indemnity plan provides protection against loss </li></ul><ul><li>Physicians send the health care claim —a formal insurance claim that reports data about the patient and the services provided—to the payer on behalf of the patient </li></ul><ul><li>Patients pay a premium —the periodic payment they are required to make to keep a policy in effect </li></ul>1-12
  13. 13. 1.3 Health Care Plans (Continued) <ul><li>Most policies have a deductible —the amount that the insured pays on covered services before benefits begin </li></ul><ul><li>Coinsurance is the percentage of each claim that the insured pays </li></ul><ul><li>Some patients must pay out-of-pocket expenses prior to benefits </li></ul><ul><li>Fee-for-service is a charging method based on each service performed </li></ul>1-13
  14. 14. 1.3 Health Care Plans (Continued) <ul><li>Managed care offers a more restricted choice of providers and treatments in exchange for lower premiums, deductibles, and other charges </li></ul><ul><li>Managed care organizations (MCOs) establish links between provider, patient, and payer </li></ul>1-14
  15. 15. 1.4 Health Maintenance Organizations <ul><li>A health maintenance organization (HMO) combines coverage of medical costs and delivery of health care for a prepaid premium </li></ul><ul><li>Participation means that a provider has contracted with a health plan to provide services to the plan’s beneficiaries </li></ul><ul><li>Capitation is a fixed prepayment to a provider for all necessary contracted services provided to each plan member </li></ul><ul><ul><li>Per member per month (PMPM) is the capitated rate </li></ul></ul>1-15
  16. 16. 1.4 Health Maintenance Organizations (Continued) <ul><li>A network is a group of providers having participation agreements with a health plan </li></ul><ul><ul><li>Visits to out of-network providers are not covered </li></ul></ul><ul><li>HMOs often require preauthorization before the patient receives many types of services </li></ul><ul><li>When HMO members see a provider, they pay a specified charge called a copayment </li></ul><ul><li>HMO members choose a primary care physician (PCP) , who directs all aspects of their care </li></ul>1-16
  17. 17. 1.4 Health Maintenance Organizations (Continued) <ul><li>Open-access plans are those HMOs that allow visits to specialists in the plan’s network without a referral </li></ul><ul><li>A point-of-service (POS) plan permits patients to receive medical services from non-network providers </li></ul>1-17
  18. 18. 1.5 Preferred Provider Organizations <ul><li>A preferred provider organization (PPO) is an MCO where a network of providers supply discounted treatment for plan members </li></ul><ul><ul><li>Most popular type of health plan </li></ul></ul><ul><ul><li>Creates a network of physicians, hospitals, and other providers with negotiated discounts </li></ul></ul><ul><ul><li>Requires payment of a premium and often of a copayment for visits </li></ul></ul>1-18
  19. 19. 1.6 Consumer-Driven Health Plans <ul><li>A consumer-driven health plan (CDHP) combines a high-deductible health plan with a medical savings plan </li></ul><ul><ul><li>The health plan is usually a PPO with a high deductible and low premiums </li></ul></ul><ul><ul><li>The savings account is used to pay medical bills before the deductible has been met </li></ul></ul>1-19
  20. 20. 1.7 Medical Insurance Payers <ul><li>Three major types of medical insurance payers: </li></ul><ul><ul><li>Private payers—dominated by large insurance companies </li></ul></ul><ul><ul><li>Self-funded (self-insured) health plans— organizations that pay for health insurance directly and set up a fund from which to pay </li></ul></ul><ul><ul><li>Government-sponsored health care programs—includes Medicare, Medicaid, TRICARE, and CHAMPVA </li></ul></ul><ul><li>The Patient Protection and Affordable Care Act (PPACA) is health system reform legislation that introduced significant benefits for patients </li></ul>1-20
  21. 21. 1.8 The Medical Billing Cycle <ul><li>A medical insurance specialist is a staff member who handles billing, checks insurance, and processes payments </li></ul><ul><li>To complete their duties, medical insurance specialists follow a 10-step medical billing cycle </li></ul><ul><ul><li>This cycle is a series of steps that leads to maximum, appropriate, timely payment </li></ul></ul>1-21
  22. 22. 1.8 The Medical Billing Cycle (Continued) <ul><li>Step 1 – Preregister patients </li></ul><ul><li>Step 2 – Establish financial responsibility for visits </li></ul><ul><li>Step 3 – Check in patients </li></ul><ul><li>Step 4 – Check out patients </li></ul><ul><ul><li>A medical coder is a staff member with specialized training who handles diagnostic and procedural coding </li></ul></ul><ul><ul><li>The patient’s primary illness is assigned a diagnosis code </li></ul></ul>1-22
  23. 23. 1.8 The Medical Billing Cycle (Continued) <ul><li>Step 4 – Check out patients (continued) </li></ul><ul><ul><li>Each procedure the physician performs is assigned a procedure code </li></ul></ul><ul><ul><li>Transactions are entered in a patient ledger —a record of a patient’s financial transactions </li></ul></ul><ul><li>Step 5 – Review coding compliance </li></ul><ul><ul><li>Compliance means actions that satisfy official requirements </li></ul></ul><ul><li>Step 6 – Check billing compliance </li></ul><ul><li>Step 7 – Prepare and transmit claims </li></ul>1-23
  24. 24. 1.8 The Medical Billing Cycle (Continued) <ul><li>Step 8 – Monitor payer adjudication </li></ul><ul><ul><li>Accounts receivable (A/R) is the monies owed to a medical practice </li></ul></ul><ul><ul><li>Adjudication is the process of examining claims and determining benefits </li></ul></ul><ul><li>Step 9 – Generate patient statements </li></ul><ul><li>Step 10 – Follow up patient payments and handle collections </li></ul><ul><li>A practice management program (PMP) is business software that organizes and stores a medical practice’s financial information </li></ul>1-24
  25. 25. 1.9 Working Successfully <ul><li>Professionalism is acting for the good of the public and the medical practice </li></ul><ul><li>Medical ethics are standards of behavior requiring truthfulness, honesty, and integrity </li></ul><ul><li>Etiquette is comprised of the standards of professional behavior </li></ul>1-25
  26. 26. 1.10 Moving Ahead <ul><li>Certification is the recognition of a superior level of skill by an official organization </li></ul><ul><ul><li>Provides evidence to prospective employers that the applicant has demonstrated a superior level of skill on a national test </li></ul></ul>1-26