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Product Overview and Demonstration
Human Resource Systems Group (HRSG) ,[object Object]
Focus: helping organizations align their human resources with strategic goals
Leaders in Competency-based Management (CBM),[object Object]
Why Competency-based Management?
Organizational Challenges Finding the right talent Continual skills development Efficient training strategies Retaining skilled resources
From an Organizational Perspective ,[object Object]
  Defines skills and talents needed
  Measures organizational competency
  Optimizes employee performance,[object Object]
Translates the organization’s vision and goals into expected employee behavior Increases employee productivity and operating effectiveness Improves hiring decisions Increases employee satisfaction leading to reduced turnover rate Identifies gap between present skill sets and future skill requirements Shortens the Learning Curve, as the new recruits demonstrate high potential, etc… Targets employee development to organization performance goals
The link to success… Competencies translate the strategic vision and goals for the organization into behaviours or actions employees must display for the organization to be successful.
A Brief Look at Key Concepts / Processes - What are Competencies - Defining a Profile - Competency-based Management
What are “competencies”? Observable abilities, skills, knowledge, motivations or traits defined in terms of the behaviours needed for successful job performance.
Example Competency
Example Competency
Competencies – Another view Visible, surface, easy to identify and manage Skill Knowledge   Hidden, difficult to identify and manage Self-concept Trait Motive Source: Spencer & Spencer, 1993
What is a “competency profile”? A grouping or set of competencies that together, describe the most critical behaviours and/or actions required for success in a job.  Usually 6 -12 competencies for any given position / profile. Profile is specific to a job or group of jobs.
Example Profile: Programmer Analyst CORE  COMPETENCIES JOB SPECIFIC - BEHAVIORIAL  COMPETENCIES Competency Proficiency Competency Proficiency Achievement  Orientation 3 2 Adaptability 3 Analytical Thinking Client Focus 3 2 Initiative 3 Critical Judgment 2 Teamwork 3 Problem Solving
Example Profile: Programmer Analyst JOB SPECFIC - TECHNICAL COMPETENCIES Required  Effectiveness  Level Competency Proficiency Project Management 2 Using Information Technology 4 Information Management 4
Competencies Competency Library: Online Demonstration of:
What is Competency-based Management? A HR management approach that standardizes and integrates all HR activities based on competencies that support organizational goals.
Competency-based HRM Competencies Competencies
Case Study - Homewood A Case Example: ,[object Object]
Excellent reputation in Canada & U.S.
Presenting challenges:
define the vision and goals
continual improvement of skills
anticipated retirements,[object Object]
Canada Award for Quality Excellence,[object Object]
Example Staffing Tools ,[object Object]
Interview and reference checking question banks organized by competencies
Standardized interview guides
Standardized rating scales that incorporate competency criteria
Competencies used to organize selection system,[object Object]
Implementing Competencies Learning &  Development
Learning Activities Review & Evaluation The Learning Cycle LearningPlan Gap Analysis Competencies
Implementing Competencies Assessment & Learning Plan Development: Online Demonstration of:

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