Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Student Free Fare Program

1,544 views

Published on

Student Free Fare Program
Board Transportation Committee
Feb. 12, 2016

Published in: News & Politics
  • Be the first to comment

Student Free Fare Program

  1. 1. County of Fairfax, Virginia Student Free Fare Program Board Transportation Committee February 12, 2016 Transit Services Division Department of Transportation
  2. 2. County of Fairfax, Virginia Student Free Fare Program Provide free trips on Fairfax Connector buses to Fairfax County high school and middle school students • Developed in response to a Board Matter • FY2015 budget language requested the Department of Transportation explore transportation partnerships with Fairfax County Public Schools (FCPS) Department of Transportation 2
  3. 3. County of Fairfax, Virginia Purpose • Provide Fairfax County students with transportation options – Freedom to access before and after school activities, tutoring, sports, clubs, community service, and employment • Workforce commuter preparedness – Preparing the next generation of transit riders for a more urban transportation and multi-modal environment Department of Transportation 3
  4. 4. County of Fairfax, Virginia Goals • Short Term – Fill gaps for school transportation services impacted by new, later school hours for FCPS High School students – Provide flexibility for students to travel on existing service – Increase Fairfax Connector ridership Department of Transportation 4
  5. 5. County of Fairfax, Virginia Goals • Long Term – As the County continues to grow more urban & densely populated; positions Fairfax Connector to be a vital and sustainable transportation option – Establishes transit as an important component of the County’s transportation system -- especially with Millennials – Reduces congestion on existing & future transportation network, by reducing the number of trips that parents must make to transport students – Workforce commuter preparedness Department of Transportation 5
  6. 6. County of Fairfax, Virginia Pilot Program Requirements • Pass required • Pass distribution and permission forms maintained and distributed by FCPS • Passes valid on Fairfax Connector only ‒ Monday - Friday ‒ 6 a.m. to 8 p.m. • Parent/guardian permission required • Adherence to Fairfax Connector rules of conduct • Provisions for home and private school students who reside in Fairfax County Department of Transportation 6
  7. 7. County of Fairfax, Virginia Fairfax Connector Responsibilities • Outreach – School outreach – Public outreach • Pass production – Printing cost shared with FCPS • Operational readiness – Enhanced bus operator training – Farebox programming (ridership data) Department of Transportation 7
  8. 8. County of Fairfax, Virginia FCPS Responsibilities • Pass distribution and tracking – 6,200 passes distributed to schools – Passes have a unique serial number; allows schools to track passes assigned to students • Regular coordination with FCDOT on school outreach strategies and pass distribution Department of Transportation 8
  9. 9. County of Fairfax, Virginia In-School Outreach • Targeted 5 schools based on – Fairfax Connector bus service access – Geographic distribution • Schools – Chantilly High School (Chantilly) – Edison High School (Alexandria) – Madison High School (Vienna) – Mount Vernon High School (Alexandria) – South Lakes High School (Reston) Department of Transportation 9
  10. 10. County of Fairfax, Virginia Outreach • Elizabeth’s Journey: How to Ride – Featured on Channels 16 & 21; in school media – Travel training – Bike & Ride training – Rules of riding • “Give respect to get respect”
  11. 11. County of Fairfax, Virginia Outreach • Web & social media campaign • Pre-school Year Events/Open Houses – On-site pass sign-up/ distribution – On-site Fairfax Connector bus, operator & staff – Customized map with bus stop and route information Department of Transportation 11
  12. 12. County of Fairfax, Virginia 252 593 1,300 1,845 2,218 2,520 2,499 3,207 3,277 2,663 3,140 3,474 2,346 3,278 3,873 4,004 1,199 1,220 3,284 3,484 1,515 890 0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500 08/31-09/06/15 09/07-09/13/15 09/14-09/20/15 09/21-09/27/15 09/28-10/04/15 10/05/10/11/15 10/12-10/18/15 10/19-10/25/15 10/26-11/01/15 11/02-11/08/15 11/09-11/15/15 11/16-11/22/15 11/23-11/29/15 11/30-12/06/15 12/07-12/13/15 12/14-12/20/15 12/21-12/27/15 12/28-01/03/16 01/04-01/10/16 01/11-01/17/16 01/18-01/24/16 01/25-01/31/16 Fairfax Connector Weekly Student Ridership Major holiday Severe weather Department of Transportation 12
  13. 13. County of Fairfax, Virginia
  14. 14. County of Fairfax, Virginia Department of Transportation 14 85 886 8,209 2,930 1,638 1,260 1,493 1,597 2,297 2,402 10,434 7,671 5,206 2,896 1,723 710 356 156 93 5 AM 6 AM 7 AM 8 AM 9 AM 10 AM 11 AM 12 PM 1 PM 2 PM 3 PM 4 PM 5 PM 6 PM 7 PM 8 PM 9 PM 10 PM 11 PM Student Ridership by Time of Day * *Total ridership since inception
  15. 15. County of Fairfax, Virginia Student Participation Targeted 5 Schools Department of Transportation 15 Location # of Passes Distributed High School Population % of Students with Passes Chantilly HS 191 2,680 7% Edison HS 814 1,936 42% James Madison HS 81 2,109 4% Mt. Vernon HS 314 1,963 16% South Lakes HS 943 2,430 39% TOTALS 2,343 11,118 students 22% (average) *See handout for pass distribution at all eligible schools
  16. 16. County of Fairfax, Virginia Next Steps: Assess Opinions • Program impact – Surveys • Gather quantitative and qualitative data from students, parents, school officials, and bus operators – Focus Groups • Allow students to share their ideas for shaping the program • Increasing ridership among peers Department of Transportation 16
  17. 17. County of Fairfax, Virginia Next Steps: Assess Challenges • Student behavior – a non-issue • Crowding – Route 551 • 1 complaint, sent bus out immediately for overflow • Larger bus now accommodates all riders • Pass “loss” – Max 2 replacements per student to prevent abuse • Pass abuse – No credible reports; all suspicious activity monitored Department of Transportation 17
  18. 18. County of Fairfax, Virginia Next Steps: Recommend Department of Transportation 18 Program Recommendations BOS & School Board Outreach Experience Program Data Ridership & Survey Data Lessons Learned
  19. 19. County of Fairfax, Virginia Next Steps: Improve & Educate Department of Transportation 19 Strengthen inter- agency partnerships Develop targeted outreach strategies Discuss bus pass integration with Student ID’s Review program hours and days Educate & Increase support among High School and Middle School Principals/ Administrators Presentation to FCPS School Board
  20. 20. County of Fairfax, Virginia Next Steps: Refine & Engage • Board member feedback and approval • Develop recommendations for SY2016-17 – Pass usage times • Later than 8pm? Weekends? • Need to remain cognizant of SLEEP study findings and FCPS objectives – New FCPS student ID’s, with photo? – New schools to focus outreach – Ways to assist FCPS students served by Metrobus instead of Fairfax Connector Department of Transportation 20
  21. 21. County of Fairfax, Virginia Next Steps: Refine & Engage • Refine outreach program – Update “Elizabeth’s Journey” PSA video – Update outreach materials – Robust social media campaign – Vary the schools for targeted outreach – Increase in-school and event outreach opportunities – Parity: include bus pass information/forms with school parking pass information Department of Transportation 21
  22. 22. County of Fairfax, Virginia Questions? Department of Transportation 22

×