Home Improvement<br />Consumer Affairs Branch<br />Fairfax County Department of<br />Cable and Consumer Services<br />fair...
PLANNING ON HIRING A HOME IMPROVEMENT CONTRACTOR?<br /><ul><li>Consumer Affairs can provide:
Tips on hiring a contractor
Information on home improvement laws
Complaint histories on contractors
Mediation and arbitration services regarding consumer-contractor disputes (i.e. deficiencies in work, no work performed)  ...
BEFORE HIRING A HOME IMPROVEMENT CONTRACTOR:<br />Obtain recommendations, references, and research contractor to find out ...
ADDITIONAL TIPS ON HIRING A HOME IMPROVEMENT CONTRACTOR <br />Get at least three written estimates from different contract...
INFORMATION TO BE INCLUDED WITHIN THE CONTRACT:<br /><ul><li> CONTRACTOR:
 Name, Business Name, Location, Address
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Hiring Home Improvement Contractors In Fairfax County

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Planning on hiring a home improvement contractor? Consumer Affairs can provide tips on hiring a contractor, information on home improvement laws, complaint histories, and mediation and arbitration services regarding contractor disputes.

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Hiring Home Improvement Contractors In Fairfax County

  1. 1. Home Improvement<br />Consumer Affairs Branch<br />Fairfax County Department of<br />Cable and Consumer Services<br />fairfaxcounty.gov/consumer<br />
  2. 2. PLANNING ON HIRING A HOME IMPROVEMENT CONTRACTOR?<br /><ul><li>Consumer Affairs can provide:
  3. 3. Tips on hiring a contractor
  4. 4. Information on home improvement laws
  5. 5. Complaint histories on contractors
  6. 6. Mediation and arbitration services regarding consumer-contractor disputes (i.e. deficiencies in work, no work performed) </li></ul>fairfaxcounty.gov/consumer<br />
  7. 7. BEFORE HIRING A HOME IMPROVEMENT CONTRACTOR:<br />Obtain recommendations, references, and research contractor to find out if other consumers have complaints. <br />Verify business has a business license (BPOL) through Fairfax County.<br />Verify contractor is licensed by state of Virginia. <br />Contractors must be licensed for any contract amount over $1,000: <br />Class A license required for projects whose total value exceeds $120,000 <br />Class B license for projects between $7,500 to $120,000<br />Class C for projects between $1,000 to $7,500<br />Ask friends or neighbors for referrals. <br />fairfaxcounty.gov/consumer<br />
  8. 8. ADDITIONAL TIPS ON HIRING A HOME IMPROVEMENT CONTRACTOR <br />Get at least three written estimates from different contractors and find out if they will be using subcontractors on project. <br />Verify contractor has insurance to cover damage to your home, or injury to employees working on your property.<br />After you decide on contractor, make sure to obtain a written contract. <br />fairfaxcounty.gov/consumer<br />
  9. 9. INFORMATION TO BE INCLUDED WITHIN THE CONTRACT:<br /><ul><li> CONTRACTOR:
  10. 10. Name, Business Name, Location, Address
  11. 11. License Number, Class, Expiration Date
  12. 12. Job Location - Job Description - Materials Used
  13. 13. Total Cost - Deposit - Payment Schedule
  14. 14. Start Date - End Date
  15. 15. Permits - Inspections - Zoning
  16. 16. Modification & Cancellation Policy</li></ul>fairfaxcounty.gov/consumer<br />
  17. 17. INFORMATION TIPS ONCE A CONTRACTOR HAS BEEN SELECTED <br />Make sure you have completed appropriate paperwork with your homeowner’s association for approval of the home improvement work, if applicable.<br />Make a minimal deposit<br />Don’t let payments get ahead of completed work<br />Keep records of all payments. <br />Once work starts: <br />verify permits have been obtained<br />monitor project to be sure all work passes inspection. <br />Before making final payment, get copies of warranties for materials and workmanship, and make sure you are satisfied with the job. <br />fairfaxcounty.gov/consumer<br />
  18. 18. HOME SOLICITATION SALES ACT <br />Under Section 59.1-21.1 of the Code of Virginia: If a contract is signed in your home, you have rights under the Home Solicitation Sales Act, which falls under the Virginia Consumer Protection Act<br />Normally, you have right to cancel home solicitation sale until midnight of third business day after the day on which you sign an agreement or offer to purchase<br />Notice of cancellation given by you need not take a particular form and is sufficient if it indicates by any form of written expression your intention <br />The buyer may not cancel a home solicitation sale if you request seller provide goods and services without delay because of an emergency<br />fairfaxcounty.gov/consumer<br />
  19. 19. “Buyer’s Right to Cancel”<br />The contract must have a “Buyer’s Right to Cancel” clause above the signature line on the contract.<br />Sample Notice of Cancellation<br /> Date of Transaction: ________________<br /> To cancel this transaction, mail or deliver a signed and dated copy of this cancellation notice or any other written notice, or send a telegram to (Name of Business) at (Address of Business) not later than midnight of (Date). I hereby cancel this transaction.<br /> Buyer’s signature: ________________________ Date: ________<br />fairfaxcounty.gov/consumer<br />
  20. 20. CONTRACTOR FRAUD LAW<br />Section 18.2-200.1 of the Code of Virginia protects you if:<br />You sign a contract for home improvement<br />You pay a deposit to the contractor<br />The contracted work is not completed and the deposit it not refunded<br />fairfaxcounty.gov/consumer<br />
  21. 21. Contact the Fairfax County Consumer Affairs Branch for more information:<br />12000 Government Center Parkway, Suite 433<br />Fairfax, Virginia 22035<br />703-222-8435 TTY 711<br />www.fairfaxcounty.gov/consumer<br />consumer@fairfaxcounty.gov<br />fairfaxcounty.gov/consumer<br />Contact Consumer Affairs<br />

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