EMERGENCY RESPONSE PROCEDURES PREPARE BY FAHEEM<br />
AIM<br /> Keeping in view the prevailing Law & Order situation all emergency response procedures are to be known to the employees.<br /> To prepare the employees to react and respond according to TP policies in an emegency situation at their work place.<br /> To help themselves and their colleagues in saving not only the office property, but primarily their lives.<br />
FIRE<br />Short circuiting spark with smoke is seen in an electric panel box and fire has initiated inside the WIC and alarm Is not ringing.<br />Stress points:<br /> What would be the immediate response & action?<br /> Will you ask for help or try to extinguish by yourself?<br /> What would be your reporting line? Who to report first? Boss or S&S?<br /> How to inform/evacuate the customers & TP staff?<br /> What if there is a fainted female colleague?<br /> Do you know the type & use of fire extinguisher?<br />
CRIMINAL THREAT<br />Three persons enter in the WIC and put on a gun on an employee and asking to hand over the cash & cell phones.<br /> An employee has been stopped on the road and being robbed, Mob, wallet or car is being snatched.<br />Stress points:<br /> What would be your immediate response/action, reporting line ?<br /> Are you going to strike back against the criminal if you are in strong position or larger in numbers?<br /> what would be your actions during the scenario?<br /> whom will you call for info & help right after the situation?<br /> I think if you have a chance to follow “him” discreetly; you can get him?<br />
CIVIL DISTUBANCE<br />An infuriated crowd lead by religious group is protesting out side the WIC/R.O; against an advertisement in which revealing dress is exhibited by a model; which is incompatible to an Islamic state according to them, they are carrying clubs as well. <br />Stress pts:<br />A- Your manager is away so what would be your immediate reporting line & course of action?<br />B- would you go out side & express regret on behalf of company?<br />C- Will you call security or Police for help & stay inside?<br />D- will you close the office or stay inside while lowering its shutters & wait for instructions/help? <br />
BOMB THREAT & SUSPECIOUS OBJECTS<br />A very short telephone call to AM WIC is received stating that there is a bomb in the building, no details are given. An unattended bag is also found & a call is received that the same may be detonated by a remote control device if demands are not met. <br />Stress pts:<br />A- What would be your immediate action, reporting line?<br />B- Will you try to remove/throw the bag outside?<br />C- Do you know the emergency nos. & what if the bomb does not look like a bomb (Toy)?<br />D- will you “shout” to alert all employees/customers in the office?<br />E- what are the basics about this specific situation to react?<br />
TERRORIST THREAT<br /> A terrorist has planted a bomb in the adjacent building and there is a great fear in the surrounding area.<br />Stress pts:<br /><ul><li>Are you going to go outside for curiosity and to confirm ?
Will Shout to evacuate the office immediately.
Will inform your line manager and wait for instructions?
Will take the initiative and inform all employees to evacuate?</li></li></ul><li> ACCIDENT/INJURY<br />You are traveling in official /personal vehicle and you met an accident with a Prado jeep. The driver is influential person. Despite of his mistake he is pressurizing you to pay for the loss. Minor injuries occurred.<br /><ul><li>Stress points:
Loss is no issue to you but its more important that he realizes his mistake?
You think that its an official vehicle & its none of your business?</li></li></ul><li> HOSTAGE / KIDNAPPING<br /> You have been held hostage by 3 persons when you were going home at night, they have snatched your car & all valuables.<br />Stress pts:<br />Will you request them to spare you and take every thing?<br />Will you try to avail the opportunity to get rid of them if you are successful in snatching a weapon from one of them, while the other two are away or at a distance?<br />
RUMORS, PANIC,COMMUNICATIONS<br />There is a rumor about burning down a TP office due to a political protest in the area. Its not a targeted attempt but done in rage against the government for her policies.<br />Stress pts:<br />will you verify the news or check the authenticity of the source?<br />Will start telling to the colleagues?<br />Will report the matter to security to verify?<br />Will ignore that because its not your office and its at a distant place?<br />Will discuss with the manager for counter measures?<br />