Straightforward and practical guidance for library and information workers in all sectors who are involved in training users, colleagues or other groups. In order to make an impact with their customers, library staff must be well trained and up-to-date. Training is often delivered by library managers, development officers and trainers who may have limited budgets with access to few resources. This accessible guide uses case studies and examples of best practice from public, school, academic, special and government libraries to help library and information workers deliver excellent training practice. Increasingly, library and information staff are being asked to do more and more with fewer resources. In the context of higher education and further education, library and information workers are often involved in training large, diverse groups of more than 100 students, who may have limited resources. In public libraries, library staff may be involved in delivering a wide range of training activities to extremely diverse groups. Many library and information workers in special libraries deliver end-user and specialist training to busy professionals who are unlikely to have the time to attend pre-scheduled workshops. In addition, the rise of social networking tools and other information and communication technologies, has meant that training practices are continually changing to meet the expectations of participants. This book provides guidance on the design and delivery of effective training courses and is aimed at helping experienced trainers, as well as those who are still developing their skills, including: - The people side of training - Use of technologies to support training practices - Different approaches to learning and teaching - Planning and designing training - Delivering training: face-to-face and blended learning - Evaluation of training events and continuous improvement - Learning and development in the workplace. Readership: All library and information workers involved in training. About the Author: Professor Barbara Allan is Dean of Westminster Business School. Her background includes managing workplace and academic libraries. She has spent many years working in business schools where her focus is on enhancing learning, teaching and the student experience, and the internationalization agenda. She was awarded a National teaching Fellowship in 2008 from the Higher Education Academy. Barbara is the author of several Facet Publishing titles including: Project Management (2004), Blended Learning (2007) and Supporting Research Students (2009). More information about the book can be found here: http://www.facetpublishing.co.uk/title.php?id=8187

1. The No-nonsense Guide to
TRAINING IN
LIBRARIES
Barbara Allan

2. What is it?
A new book from Facet Publishing
that provides straightforward and
practical guidance to help library and
information workers deliver excellent
training practice.

4. Who is it for?
Library and information workers in all
sectors who are involved in training
users, colleagues or other groups.
The book is for both experienced
trainers and those who are still
developing their skills.

5. What is in it?
The book uses case studies and
examples of best practice from
public, school, academic, special and
government libraries to provide
guidance on the design and delivery
of effective training courses.

6. Who is it written by?
Professor Barbara Allan, Dean of
Westminster Business School. She is
the author of several Facet Publishing
titles including: Project Management
(2004), Blended Learning (2007) and
Supporting Research Students (2009).

7. WHAT TO
EXPECT
chapter-by-chapter

8. 1. Introduction
This chapter explores the current
issues faced by library trainers, looks
at the links between training and
strategic goals, presents the benefits
of training, outlines the training cycle
and highlights the financial and legal
issues associated with training.

9. THIS CHAPTER
IS AVAILABLE
FOR FREE
click here to browse a PDF of the chapter

10. TRAINING PRACTICES
Part 1:

11. 2. Different approaches to
learning and teaching
This chapter focuses on the following
themes:
1) three approaches to learning and
teaching
2) a model for workplace learning
programmes
3) theories of learning.

12. 3. Making training interesting
This chapter provides an overview of
different methods of delivering
learning and teaching. A combination
of these methods may be included in
a training session in order to engage
the learners and enhance their
learning experience.

13. 4. Use of different technologies to
support training practices
This is a general overview of the ways
current technologies can be
incorporated into training
programmes. Case studies include
Using mobile devices for induction
library orientation and Using a VLE for
teaching reference skills.

14. 5. Making it happen
This chapter begins by exploring
learners and their different needs.
This is followed by a detailed section
on designing training events - basic
design principles, different structuring
approaches and evaluation methods.
The final section is on marketing and
promoting training events.

15. 6. Delivering face-to-face training
sessions
This covers these topics: 1) getting
started; 2) managing the learning
process; 3) questions; 4) ending the
learning process. This is followed by
three examples: A) teaching large
groups; B) making database training
interesting; C) managing challenging
behaviours.

16. 7. E-learning and blended
training
This chapter discusses the design of
two different types of e-learning
programmes: web-based tutorials
and, learning groups and
communities. This is followed by
sections on blended learning, e-
tutoring and evaluating e-learning
and blended learning.

17. LEARNING IN THE
WORKPLACE
Part 2:

18. 8. Learning and development in
the workplace
This chapter provides an introduction
to over 90 ideas for workplace
learning which may be used as part of
a training programme or as
standalone activities. The ideas
include 360 degree feedback, KPIs,
job rotation, mentoring, mind
mapping, networking, PDP, and, wikis.

19. IF YOU WANT
TO ORDER
THE BOOK...

20. Click here to order the book from the Facet
Publishing website
Customers in the US and Canada can click
here to order from the American Library
Association
Remember, you can browse a free sample
chapter first by clicking here
THE BOOK IS OUT NOW!