This document provides an overview and summary of key features of Microsoft Lync, including: 1. Presence, instant messaging, integration with SharePoint and Exchange, and mobile clients are discussed as core collaboration and communication features. 2. Web, audio, and video conferencing capabilities are summarized, along with enterprise voice, remote access, and federation functionality. 3. The document outlines Lync versions, licensing models, and deployment topologies for archiving and monitoring servers.

1. Fabrizio Volpe
MVP Directory Services
MCITP Lync 2010
@Fabriziovlp
Fabrizio.volpe@gmx.com
http://www.linkedin.com/in/fabriziov

2. Agenda
 Intro to Lync Server
 Lync Features :
 Presence
 Integration with Sharepoint, Exchange and Office
 Instant Messaging and Mobile Clients (Lync Mobility)
 Web Conferencing, Audio and Video Conferencing, Dial-In Conferencing
 Enterprise Voice
 Remote Access and Federation
 Archiving and Monitoring
 Lync Versions and Licensing
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3. Intro to Lync Server
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4. Lync Server Features
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5. Presence
 Live Communications Server 2003 introduced presence informations
with automatical update
 Microsoft Lync 2010 gives users real-time presence information including
photos, availability, and location
 Presence is present in Exchange / Outlook and SharePoint (and with Lync
2013 we have it also in OneNote, and other Microsoft Office application)
 Using presence you’re able to connect to people using the best tool (IM or
video/audio call for online contacts, e-mail messages for offline
connections and so on)
 Using Sharepoint you’re able to find
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6. Lync - SharePoint Integration
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7. Lync - SharePoint Integration :
Skills Based Search
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8. Need More On SharePoint Integration ?
http://
www.microsoft.com/en-us/download/details.aspx?id=
Chapter_16_SharePoint_Integration
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9. Lync - Exchange Integration
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10. Lync - Exchange Integration
Original Video http://www.youtube.com/watch?v=qHeG7G8eAdQ

11. Note : Lync - OWA Integration
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12. Lync - Exchange Unified Messaging
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13. Lync - Exchange UM Examples
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14. Lync – Office Integration
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15. Lync 2013 Preview : OneNote Integration
(Images from Matt Landis blog)
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16. Lync 2010 And Office Compatibility
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17. 17

18. Lync Instant Messaging
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19. Lync Server 2010 Client Policy
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20. Lync Enhanced Presence
 Many presence engines have only a few presence states, such as Available or Away
 The presence engine Microsoft has developed behind Lync Server is referred to as Enhanced
Presence
 Is a combination of a numerous presence states, access levels, interruption management,
automated updates, application integration, location information, and multiple points of
presence (MPOP)
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21. Enhanced Presence Schemas Microsoft Lync Server
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22. Lync Enhanced Privacy Controls
 In Lync, you control what information
your contacts can see about you by setting
their relationship to you. The table
indicates what contacts at each level can
see
 Lync users are able to restrict their
presence to users who are in their contact
list
 By default, this feature is not enabled
 OCS 2007 R2 users can connect to Lync Server
2010
 Communicator 2007 R2 does not provide the
capability to set these enhanced privacy controls
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23. Lync Mobility
Lync mobile clients allow you to
communicate with your work identity so
you can stay in touch with your contacts
without being tied to your desk Not all the options are available on all the
platforms so, first of all, a link to the
comparison matrix from Microsoft
(comparison matrix for Lync clients
features)
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24. Lync Server 2010 Clients
http://
social.technet.microsoft.com/wiki/contents/articles/9039.lync-server-2010-clients-en-us
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25. Lync Server 2013 Clients
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26. Lync Server - Web Conferencing
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27. Lync - Web Conferencing (client)
 Web conferencing attendees have a number of different client options for
joining meetings; these offer varying degrees of functionality :
 Lync—The full client can be used to join a conference or act as a
presenter This is the most complete end-user experience and has no
restrictions
 Lync Attendee—This application is a subset of the Lync application
and offers full web and A/V conferencing capabilities, but can be used
only for joining a meeting
 Lync Web App—This web application is a third option for joining web
conferences . In Lync 2010 is a browser-based Silverlight application
that does not offer any audio or video capabilities
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28. Lync Server - Audio Conferencing
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29. Demo
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30. Lync Server - Roles
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31. Survivable Branch Appliance e Server
• The Survivable Branch Appliance (SBA) is a server appliance with an embedded
PSTN gateway running Windows 2008 R2 and Lync Server 2010
• It is designed for branch sites that host between 25 and 1,000 users
• The SBA can provide basic phone services to users at the branch site when the wide
area network (WAN) link to the Lync Server 2010 central site is down
• The Survivable Branch Server is a Windows server that has Lync Server 2010
Registrar and Mediation server software installed
• It is designed for branch sites that host between 1,000 and 5,000 users who lack a
resilient WAN connection and have trained Lync Server 2010 administrators available
• It must be configured to connect to either an IP/PSTN gateway or a SIP trunk to a
telephone service provider
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32. Lync - Dial-In Conferencing
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33. Lync - Dial-In Conferencing
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34. Lync Audio Conferencing
“Dial-in Access Number” Dialog
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35. Advantages of Lync Dial-In Conferencing

36. Phones and devices qualified for Microsoft Lync
 Microsoft tests and qualifies phones, headsets, webcams, conference room devices, PCs and
other devices for Lync under its Compatible Devices Program. This program has 2 levels:
 'Optimized for' –devices that offer a rich and integrated experience
 Other compatible IP phones – IP phones tested to provide interoperability and quality
of experience
 http://technet.microsoft.com/it-it/lync/gg278164.aspx
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37. Lync - Enterprise Voice

38. Lync - Enterprise Voice Features

39. Lync - Enterprise Voice Features
 Call Admission Control (CAC)
 Lync Server introduces a way to determine
whether new calls can be established
depending on available network bandwidth
 Media bypass
 Enables media from a Lync Server client to
bypass the Mediation Server in order to be
processed directly by an IP-PBX, SIP trunking
provider’s Session Border Controller (SBC), or
PSTN gateway

40. Lync - Enterprise Voice Features
 Call Park
 Call Park allows an Enterprise
Voice user to put a call on hold
from one telephone and then
retrieve the call later by dialing an
internal number (known as a Call
Park orbit) from any telephone
 Enhanced 911
 In Lync 2010 Microsoft
incorporated a location
mechanism to provide
location awareness for
Llync clients and Lync
client phones
 SIP trunking
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41. Lync - Enterprise Voice Features
 Call Forwarding
 Lync gives the possibilities to
easily configure voice settings
like forwarding
 Simultaneous Ring
 Once this option is enabled any
calls that go to your Microsoft
Lync client will also be “forked”
to the number you specify
Images :
https://espace.cern.ch/mmmservices-
help/UnifiedCommunication/Lync/Pages/MangingVoiceSettings.aspx

42. Lync - Enterprise Voice Features
 Response Groups
 A Response Group allows you to
route calls to a certain group of
people, called agents
 It's how you create customer service
call trees, and help desk call centers
 The Enterprise Voice server funnels
calls from the Support/Customer
Service number you designate to the
agents in the Response Group
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43. Create a Response Group in Lync
TechNet Virtual Lab: Lync Server 2010: New Features
https://cmg.vlabcenter.com/default.aspx?moduleid=a05bfe63-7f2e-
4dd9-a3e8-99a63adeddc6
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44. Lync - Enterprise Voice Features
 Team Call
 An Enterprise Voice user is able to
define a group from Lync client
 A Team Call Group is a list of contacts
that are enabled to answer on behalf of
the user
 The contact that will answer to the call
will also know who was the original
called person
 Team call is managed (enabled and
disabled) with the same tools you use
foe standard call forward

45. Lync - SIP trunking
 Session Initiation Protocol (SIP) is used to initiate and manage
voice over IP (VoIP) communications sessions
 SIP trunks are virtual connections that can be established over any
of the supported SIP trunking connection types
 Direct SIP connections, on the other hand, are SIP connections
that do not cross the local network boundary (that is, they connect
to a PSTN gateway or PBX within your internal network)
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46. Lync - SIP Trunking And Cisco UCM
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47. Lync - External User Access
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48. Lync - Federation
 Lync supports Federation - enabling interoperability with other corporate IM networks
 An Access Edge Federation server enables IM , Presence and Web Conference with external
partners
 IBM SameTime or Cisco Unified Presence Server are supported too
 Public IM connectivity
 You qualify for federation with Windows Live and AOL
if you have Lync Server 2010 Standard Client Access
License (CAL) or you have active Software Assurance
(SA)
 A Lync Server Public IM Connectivity license is
required for federation with Yahoo!
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49. Worldwide Microsoft Lync Federation Directory
Matt Landis
http://windowspbx.blogspot.it/
o One of the big benefits of Microsoft Lync is
the ability to collaborate with ease with
those outside your organization
o The goal of the Lync Federation Directory
Project is to make Lync users and
administrators more aware of just how
many organizations are available for
federation—today
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50. Who Can Federate Tool
Who Can Federate Tool : Check which Outlook
contacts have Microsoft Lync
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51. Lync - Archiving
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52. Lync - Archiving Server Topologies
You can deploy an Archiving Server in each Lync Server 2010,
Standard Edition server and Front End pool in your organization or
you can deploy a single Archiving Server to support multiple Standard
Edition servers and Front End pools
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53. Lync - Monitoring Server
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54. Lync Versions and Licensing
Lync Server is available in two versions :
Standard Edition
Enterprise Edition
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55. Standard Edition
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56. Enterprise Edition
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57. Server/Client Access License (CAL) model :
• A license is required for each operating system environment running Lync Server
• A CAL is required for each user or device accessing the Lync Server
• A server license is required for each instance of the Front End Server
• All other roles are considered additional software and do not require a license
http://lync.microsoft.com/en-us/HowToBuy/Pages/pricing-licensing.aspx
Server license offerings Estimated price
Lync Server 2010 Standard Edition $699
Lync Server 2010 Enterprise Edition $3,999
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