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The Need for Predictability, Michael Canon, CCO, Dubai World Central

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Presentations from eyefortransport’s 8th 3PL Summit & Chief Supply Chain Officer Forum in Brussels, November 2010. Visit www.3PLsummit.com/eu for further resources.

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The Need for Predictability, Michael Canon, CCO, Dubai World Central

  1. 1. European 3PL Summit &Chief Supply Chain Officer ForumThe Need forPredictabilityMichael CanonChief Commercial OfficerDubai World Centralmichael.canon@dwc.ae
  2. 2. T h e Voice of your Customers
  3. 3. Listening theVoice of the Customer
  4. 4. The importance ofPredictability
  5. 5. The perils of poorPredictability
  6. 6. The perils of poorPredictability
  7. 7. Improving supply chainPredictability
  8. 8. Improving supply chainPredictability
  9. 9. Improving supply chainPredictability
  10. 10. European 3PL Summit &Chief Supply Chain Officer ForumThank youMichael CanonChief Commercial OfficerDubai World Centralmichael.canon@dwc.ae

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