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Call center performance

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Call Center

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Call center performance

  1. 1. 0.0 5.0 10.0 15.0 20.0 25.0 30.0 35.0 40.0 45.0 Average waiting time for Call Center in each business sector – in Second
  2. 2. 20.0 25.0 30.0 35.0 40.0 45.0 50.0 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 Waiting list Vs. Hours
  3. 3. 0.0 2.0 4.0 6.0 8.0 10.0 12.0 14.0 16.0 18.0 DHL –
  4. 4. 0 10 20 30 40 50 60 - –

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