NEW COMMERCE, NEW PAYMENTSErik DieperingHead of Sales PayPal Netherlands & Belgium@erikdieperingediepering@paypal.com
MOBILE IN EVERY DAY LIFE?2 Confidential and Proprietary3 feet Is the max distance between a person and their phone25% Of p...
MOBILE PAYMENTS3 Confidential and ProprietaryWE’VE SEEN TREMENDOUS GROWTHMobile Volume: PayPal processedover $14B globally...
HUGE ECONOMIC OPPORTUNITY$617BillionM-PAYMENT USERSGLOBALLY BY 2016,SPENDING …..448Million4Confidential and ProprietaryCON...
TRADITIONAL BOUNDARIES ARE GONEYesterday TomorrowWeb-influencedoffline37%Offline96%TodayOnline 4%Offline57%Online 6%COMMER...
THE REVOLUTION HAS STARTED
IS YOUR BUSINESS READY?7 Confidential and Proprietary
IN THE CLOUDWALLETTHE KEY FOR MULTI-CHANNEL RETAILINGIN THE CLOUD8 Confidential and Proprietary
PAYPAL’S VISIONANY TIME, ANY WHERE, ANY WAY9 Confidential and Proprietary
TODAY WHEN YOU SHOP YOU USE…DIGITAL WALLETRichTransactionDataRelevanceandPersonalizationIncreasedConsumerEngagementOnline ...
MOBILE PAYMENTS - IN STORE, TODAY“Customers demand more from physical stores: outstanding service and a more personalisede...
USE MOBILE OFFLINE12 Confidential and ProprietaryQR SHOPPINGhttps://www.youtube.com/watch?v=Q08VpO3dzXI
PAYMENT IN STORE13 Confidential and ProprietaryADDING VALUE BEYOND PAYMENThttps://www.youtube.com/watch?v=Do4yp_pGnLg
PAYPAL RETAIL: ITS MORE THAN PAYMENTS14DEMANDGENERATIONIN-STOREENGAGEMENTLOCALSEARCHPURCHASEFACILITATIONPAYMENT +LOYALTYAC...
SKIP THE LINE15 Confidential and ProprietaryPAYPAL IN STOREhttps://www.youtube.com/watch?v=Hhc6H-uCQk8
16 Confidential and ProprietaryTHANK YOUQUESTIONS?
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Keynote Mobile Convention Amsterdam 2013, May 22

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New Commerce New Payments. The increase in offline spending by consumers is driven by using web technology more and more on internet connected devices. PayPal has a clear vision of how the connected world can help the offline world and support consumers and retailers

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Keynote Mobile Convention Amsterdam 2013, May 22

  1. 1. NEW COMMERCE, NEW PAYMENTSErik DieperingHead of Sales PayPal Netherlands & Belgium@erikdieperingediepering@paypal.com
  2. 2. MOBILE IN EVERY DAY LIFE?2 Confidential and Proprietary3 feet Is the max distance between a person and their phone25% Of people use their phone in the bathroom66% Of people sleep next to their mobile phone40 Is the average number of times per day a personuses their phone125 Is the number of years worth of games played onmobile phones every day
  3. 3. MOBILE PAYMENTS3 Confidential and ProprietaryWE’VE SEEN TREMENDOUS GROWTHMobile Volume: PayPal processedover $14B globally in 2012.Customers: +23 million regularlyusing PayPal via mobile devicesMobile Holidays: 552% YOYincrease in ‘Cyber Monday’ $140$750$4,0002009 2010 2011 2012$14B
  4. 4. HUGE ECONOMIC OPPORTUNITY$617BillionM-PAYMENT USERSGLOBALLY BY 2016,SPENDING …..448Million4Confidential and ProprietaryCONNECTED DEVICESGLOBALLY BY 202050Billion
  5. 5. TRADITIONAL BOUNDARIES ARE GONEYesterday TomorrowWeb-influencedoffline37%Offline96%TodayOnline 4%Offline57%Online 6%COMMERCE5 Confidential and Proprietary
  6. 6. THE REVOLUTION HAS STARTED
  7. 7. IS YOUR BUSINESS READY?7 Confidential and Proprietary
  8. 8. IN THE CLOUDWALLETTHE KEY FOR MULTI-CHANNEL RETAILINGIN THE CLOUD8 Confidential and Proprietary
  9. 9. PAYPAL’S VISIONANY TIME, ANY WHERE, ANY WAY9 Confidential and Proprietary
  10. 10. TODAY WHEN YOU SHOP YOU USE…DIGITAL WALLETRichTransactionDataRelevanceandPersonalizationIncreasedConsumerEngagementOnline Point ofSaleMobile PayPal PartnersTHE DIGITAL WALLET IS UNIVERSAL &10ACCESSIBLE ANYWHERE AND ANYTIMECard Debit BalancePrepaidPLCCLoyalty CouponsPayPal CreditGift Cards OffersCarrier Local Methods
  11. 11. MOBILE PAYMENTS - IN STORE, TODAY“Customers demand more from physical stores: outstanding service and a more personalisedexperience enabled by technology. Catering for payment flexibility is now a crucial part ofensuring we are providing customers with a seamless experience by merging digital commercewith physical retailing.” Ish Patel, Group Omnichannel Director at Aurora Fashions11Confidential and Proprietary
  12. 12. USE MOBILE OFFLINE12 Confidential and ProprietaryQR SHOPPINGhttps://www.youtube.com/watch?v=Q08VpO3dzXI
  13. 13. PAYMENT IN STORE13 Confidential and ProprietaryADDING VALUE BEYOND PAYMENThttps://www.youtube.com/watch?v=Do4yp_pGnLg
  14. 14. PAYPAL RETAIL: ITS MORE THAN PAYMENTS14DEMANDGENERATIONIN-STOREENGAGEMENTLOCALSEARCHPURCHASEFACILITATIONPAYMENT +LOYALTYACQUISITION CONVERSION RETENTIONGeo-targetedmobile advertisingBarcode scanningReal-timeinventory availabilityMobile andP.O.S. paymentsVirtual Walletpowered by powered by powered by powered by powered by
  15. 15. SKIP THE LINE15 Confidential and ProprietaryPAYPAL IN STOREhttps://www.youtube.com/watch?v=Hhc6H-uCQk8
  16. 16. 16 Confidential and ProprietaryTHANK YOUQUESTIONS?

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