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Perspectives on mobile delivery - case study

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Perspectives on mobile delivery - case study

  1. 1. Perspectives on mobile delivery Case study Cake and conversation: the power of a library in your hand
  2. 2. Mobilising Open University Library Services: the story so far…. Gill Needham, Associate Director (Information Management & Innovation) The Open University Library
  3. 3. Running fast to keep up http://www.flickr.com/photos/wwarby/4782863110/
  4. 4. Looking for evidence
  5. 5. Which resources and services would you find most useful to access on a mobile phone? Cambridge University The Open University Opening hours Location map Contact information Library Catalogue (OPAC) Borrowing record Reference collection Electronic journal article Electronic databases Electronic books Study aids/tutorials List of new books/resources by subject Booking library training sessions 0 10 20 30 40 50 60 70 80 90 % of respondents 2009: Arcadia @ Cambridge
  6. 6. 2007/2008
  7. 7. 2010: monitoring use
  8. 8. Three device model categories Feature and basic High end Smart phones web phones iPhones, Android phones, Blackberry, Nokia Web-enabled flip phones Palm Pre smartphones, Windows mobile, etc. Large touch screens, May lack touch screen Small screens, low web sophisticated web and some CSS and functionality capabilities JavaScript capabilities. NCSU Libraries (2010) Library in Your Pocket: Strategies and Techniques for Developing Successful Mobile Services. EduCause. http://net.educause.edu/ir/library/powerpoint/LIVE101.ppt
  9. 9. 2007 to 2010 – single version 2011 version – three device model 2011: redevelopment
  10. 10. New mobile One stop search
  11. 11. Mobile OU Library website: v2 (In development) Recommendations Course(s) based recommendations Similar articles based recommendations Similar search terms based recommendations
  12. 12. Mobile OU Library website: v2 (In development) List of mobiles friendly databases
  13. 13. Mobile OU Library website: v2 (In development) Web chat
  14. 14. 2012: MACON Mobilising Academic Content Online 1.  Mobile discovery interface (using the EBSCO API) 2.  Mobile authentication bookmarklet tool 3.  Good practice toolkit for publishers and libraries http://www.open.ac.uk/blogs/macon Twitter hashtag: #OUMACON #mlibs
  15. 15. Challenges http://www.flickr.com/photos/mellis/3679081875/
  16. 16. Sustainability http://www.flickr.com/photos/steveabraham/5672773949 /
  17. 17. Content http://www.flickr.com/photos/vialbost/4692123965/
  18. 18. Devices, devices http://www.flickr.com/photos/floridamemory/7026619371/
  19. 19. Access & authentication http://www.flickr.com/photos/usnationalarchives/4266497464/
  20. 20. What have we learned? http://www.flickr.com/photos/national_library_of_australia_commons/6173548853/
  21. 21. Don’t go it alone.. http://www.flickr.com/photos/usnationalarchives/4011632613/
  22. 22. Other mobile projects at the OU Mobile VLE
  23. 23. Chinese characters – first steps Storytelling app Virtual microscope
  24. 24. …the sincerest form of flattery

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