Доклад Малюк Светланы Борисовны

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«Влияние транспортной инфраструктуры на развитие туризма» (Малюк Светлана Борисовна — региональный менеджер в России авиакомпании «AirBaltic»)

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  • Specific packages for each segment
  • 25 min minimum connection time, through check-in, on-line check-in, persons with reduced mobility, shops/restaurants/caffe, parking, ground services
  • Ground Administration Passenger Services Baggage Handling Ramp Services Flight and Crew Operations Aircraft Servicing Concierge Service
  • Доклад Малюк Светланы Борисовны

    1. 1. Transport infrastructure – engine of tourism development Svetlana Malyuk Area Manager Russia International Tourist Forum in Arkhangelsk «Tourism development in the North» 25th-28th of May 2011, Arkhangelsk
    2. 2. airBaltic Date In 2010 airBaltic carried over 3 million passengers Over 80 destinations in Europe and CIS Direct flights out of three Baltic States capitals – Riga, Latvia, Vilnius, Lithuania and Tallinn, Estonia
    3. 3. Easy to Fly !
    4. 5. airBaltic cooperation with other airlines
    5. 6. airBaltic passenger growth
    6. 7. Different segments of international tourism <ul><li>Leisure </li></ul><ul><li>Business </li></ul><ul><li>Education </li></ul><ul><li>Medicine </li></ul>
    7. 8. Airport infrastructure and services <ul><li>Safety and punctuality </li></ul><ul><li>Information </li></ul><ul><li>Passenger terminal comfort </li></ul><ul><li>Ground transportation to/from airport to main centers of the region </li></ul><ul><li>Cooperation with airlines </li></ul>
    8. 9. Riga airport
    9. 10. Riga airport Concept s of New Terminal
    10. 11. NorthHub Services
    11. 12. Cooperation and partnership <ul><li>Tour operators and ticket agencies </li></ul><ul><li>Hotels </li></ul><ul><li>State tourism offices and associations </li></ul><ul><li>Internet travel portals </li></ul><ul><li>Partner airlines </li></ul><ul><li>Travel industry exhibitions, workshops, seminars </li></ul>
    12. 13. LIVE RIGA
    13. 14. BalticTaxi
    14. 15. BalticBike
    15. 16. airBalticTravel.com
    16. 17. airBalticShop
    17. 18. BalticMiles –Multipartner Loyalty Program me Earn Spend Travel Banking/finance Telecoms Retail Entertainment, etc. Travel Banking/finance Telecoms Retail Entertainment, etc.
    18. 19. The Great Baltic Tour 2011
    19. 20. airBaltic @ Social Media
    20. 21. Arkhangelsk on airBaltic map Summer 2010
    21. 22. Arkhangelsk 14-17Aug 2010 Familiarization trip <ul><li>Tour operators from Latvia, Estonia, Lithuania, Germany, Holland </li></ul><ul><li>In cooperation with Arkhangelsk Regional Tourist Information Center </li></ul>
    22. 23. Arkhangelsk at BalticConnecting 2010 in Riga
    23. 24. Arkhangelsk in BalticOutlook magazine July 2010
    24. 25. BalticOutlook magazine September 2010
    25. 26. Thank you!

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