Introducing Mobile Aware from Everbridge

1. Introducing:
Everbridge MobileAware™
Keith Tyndall, Director Product Marketing
Chad Sanders, Director Sales Engineering
Everbridge
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2. About Everbridge
• Everbridge empowers better decisions with
interactive communications throughout the
incident lifecycle to protect your most important
assets
• Recognized in the 2012 Gartner Magic
Quadrant on Emergency / Mass Notification as
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a Leader in the industry
• Everbridge helps more than 30 million people
communicate in a crisis and connect on a daily
basis.
• The company’s notification platform is backed
by an elastic infrastructure model that delivers
near i fi it scale, advanced mobile
infinite l d d bil
connectivity, and real-time reporting and
analytics.
• More than 1 000 organizations in over 100
1,000
countries rely on Everbridge for their
emergency needs
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3. Q&A
Use the Q&A
function to
submit your
questions.
questions
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4. Agenda
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• F i the Mobile Challenge
Facing th M bil Ch ll
• Mobility Matters: Client Spotlight
• E b id M bil A
Everbridge MobileAware™ in Action
™ i A ti
• Advanced Mobility in a Connected World
• Prod ct Demo
Product
• Q&A
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5. Challenges Facing Today’s Organizations
g g y g
• Employees distributed across
multiple locations & geographies
• The growing expectation of
mobile applications to improve
productivity
• Real-time, anytime access to
reach anybody
• The best tools available to keep
my organization and most
important assets—safe
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6. Today’s Speakers
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Ken L. Parrish
L
Program Manager
Emergency Management
Pierce County
Patrick Maynard
Program Administrator/Alert & Warning Coordinator
Office of Emergency Services
Ventura County Sheriffs Office
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7. Client Snapshot: Pierce County
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• Population: 800,000
• Mount Rainier Volcano risk
• Selected Everbridge in 2010
• Typical week: sends 5 10 Everbridge broadcasts
5-10
The Center for Disease Control and Prevention’s
2010 survey on cell p
y phone use in the United
States found that 25 percent of the population
Ken L. Parrish uses cell phones only – having no home landline
phone at all. This fact made the new Pierce
County ALERT system even more imperative, as
imperative
the landline database only reaches 75 percent of
the population in any area.
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8. Pierce County goes Mobile
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• Duty Officers formerly had to rely on laptop computers and Blackberry phones
with limited Wi-Fi capabilities and p
p poor VPN access.
-No immediate access to Everbridge, No guarantee of network connectivity
• Smart phones and tablets empower field and remote responders.
-All Duty Officers and Duty Managers undergoes mandatory training using their mobile
devices & show proficiency of Everbridge Aware & SmartGIS
• M bilit i crucial!
Mobility is i l!
-The ability to quickly make these emergency notifications, in a timely manner with a high
degree of accuracy and success, can save lives.
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9. MobileAware™
MobileAware™ & Pierce County
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• Easy to use
• Saves time! Quick message creation
•20 Qualified users trained on MobileAware
• Integrating smart devices; Wi-Fi laptops and
Apple iPads
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10. Client Snapshot: Ventura County
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•Population: 830,000
• 7,900 residents that reside i the V
900 id h id in h Ventura
County Tsunami Inundation Zone
• Selected Everbridge in 2011
• Just implementing Everbridge county-wide
Mobility is imperative when it comes to timely notification
of personnel and the public!
Patrick Maynard
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11. Ventura County goes Mobile
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• Prior to the implementation of Everbridge, Ventura County Agencies relied
upon a system that was dependent on a VPN connection to our county
network.
-Quick, easy access to the Everbridge system
• During the last quarter of 2011, iPhones were purchased and distributed
throughout the Sheriff’s Department and Fire Department.
- Assuring the best tools were available to responders
• Mobility has become a critical caveat to all of the technology implemented.
- The best way for real-time response
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12. MobileAware™
MobileAware™ & Ventura County
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• Everbridge Mobile Aware has recently been installed on approximately 20+
Ventura County users that have access to launch calls on the system
system.
• Near full functionality built into an easy to understand user interface.
- A li ti i self-explanatory t those who are familiar with th E b id system and
Application is lf l t to th h f ili ith the Everbridge t d
requires little to no training
-Ability to setup calling session preferences and save them for future use
• Most of our users are calling the same groups and require the same outgoing
call preferences.
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- Having preset default settings speeds up the setup process.
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13. Introducing Everbridge MobileAware™
g g MobileAware™
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14. Everbridge MobileAware™ is…
g MobileAware™
A Native Application
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15. Everbridge MobileAware™ is…
g MobileAware™
Optimized for Tablets
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16. Everbridge Mobile Aware is…
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Secure
Saves your Member ID
but not your password
Session times out after 30 minutes
Will not auto-correct your password
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17. DEMO
With Chad Sanders
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18. Q&A
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19. Mobility Matters
• On-Demand Mobile Access
• Multiple Responders
• Increased Productivity
• Process Optimization
• Analytics & Insight

20. connect
blog.everbridge.com
@everbridge
facebook.com/everbridgeinc
THANK YOU
keith.tyndall@everbridge.com
chad.sanders@everbridge.com 20

21. APPENDIX
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22. Mobile & Social– to reach our community
Social– y
Social Media
• Citizens & media rely on social media paths to receive the latest information on
evolving emergency events.
• Mobile access to social media is an asset.
• Tweets provide instant situational updates (ie: Recent manhunt in the
wilderness).
• Encouraging citizen opt-in through social media and advertising outlets.
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23. Mobile & Social– to reach our community
Social– y
Social Media
•Social media has proven itself to be a bi-directional communication pathway
during emergency situations.
• Potential to reach out to thousands of people instantly through desktop & mobile
applications.
• “You have to feed the bear” – If you do not release accurate information in a
timely
ti l manner, residents and media alike will seek i f
id t d di lik ill k information f
ti from other sources.
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• It is not uncommon for social media to know before public safety does.
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