www.intesysconsulting.comLIBROS A LOS CUALES TIENENACCESO LOS ASOCIADOS AL PMI®,COMO UNO DE LOS BENEFICIOS DETENER SU MEMB...
www.intesysconsulting.comBUSINESS ANALYSIS
www.intesysconsulting.comGeneral ResourcesDetermining Project Requirementsby Hans JonassonAuerbach Publications © 2008 (32...
www.intesysconsulting.comBUSINESS SKILLS
www.intesysconsulting.comCareer DevelopmentThe Personal Efficiency Program: How to Get Organized to Do More Work in Less T...
www.intesysconsulting.comCareer DevelopmentJob Hunting For Dummies, 2nd Editionby Max MessmerJohn Wiley & Sons © 1999 (376...
www.intesysconsulting.comCommunication / NegotiationsEmotional Intelligence for Project Managers: The People Skills You Ne...
www.intesysconsulting.comCommunication / NegotiationsEssential People Skills for Project Managersby Steven W. Flannes and ...
www.intesysconsulting.comThe Complete Handbook of Business Meetingsby Eli MinaAMACOM © 2000 (319 pages) CitationISBN:97808...
www.intesysconsulting.comSuccessful Negotiatingby Grant E. MayberryAMACOM © 1993 (77 pages) CitationISBN:9780761214168Lear...
www.intesysconsulting.comCreative ThinkingManagers Pocket Guide to Creativityby Alexander HiamHRD Press © 1998 (180 pages)...
www.intesysconsulting.comDecision Making and Problem SolvingOperational Risk Management: A Case Study Approach to Effectiv...
www.intesysconsulting.comDialogue Mapping: Building Shared Understanding of Wicked Problemsby Jeff ConklinJohn Wiley & Son...
www.intesysconsulting.comStep-by-Step Problem Solving: A Practical Guide to Ensure Problems Get (And Stay) Solvedby Richar...
www.intesysconsulting.comPresentation SkillsDialogue Mapping: Building Shared Understanding of Wicked Problemsby Jeff Conk...
www.intesysconsulting.comPresentation SkillsPowerful Presentations: Great ideas for Making a Real Impact, Third Editionby ...
www.intesysconsulting.comSupervisory SkillsAction Tools for Effective Managers: A Guide for Solving Day-to-Day Problems on...
www.intesysconsulting.comTime Management and ProductivityThe Personal Efficiency Program: How to Get Organized to Do More ...
www.intesysconsulting.comWork-Life BalanceThe Personal Efficiency Program: How to Get Organized to Do More Work in Less Ti...
www.intesysconsulting.comWriting SkillsPersuasive Business Proposals: Writing to Win More Customers, Clients, and Contract...
www.intesysconsulting.comCORPORATE CASESTUDIES ANDINTERVIEWS
www.intesysconsulting.comCase Studies - OtherLessons in Project Management, 2nd Editionby Tom Mochal and Jeff MochalApress...
www.intesysconsulting.comEMPLOYEE TRAININGAND DEVELOPMENT
www.intesysconsulting.comMeasuring ROIHow to Conduct a Cost-Benefit Analysis (A journal)by Cat Sharpe (ed)ASTD © 1998 (18 ...
www.intesysconsulting.comProgram DesignProject Management for Trainersby Lou RussellASTD © 2000 (146 pages) CitationISBN:9...
www.intesysconsulting.comTraining ManagementCultivating Communities of Practice: A Guide to Managing Knowledgeby Etienne W...
www.intesysconsulting.comFINANCE ANDACCOUNTING
www.intesysconsulting.comCorporate FinanceStrategy Maps: Converting Intangible Assets into Tangible Outcomesby Robert S. K...
www.intesysconsulting.comOperations ManagementWorkflow Management: Models, Methods, and Systemsby Wil van der Aalst and Ke...
www.intesysconsulting.comResorce for Non-Financial ManagerStatistical Rules of Thumbby Gerald van BelleJohn Wiley & Sons ©...
www.intesysconsulting.comHUMAN RESOURCES
www.intesysconsulting.comEmployee Retention FullfillmentLove It, Dont Leave It: 26 Ways to Get What You Want at Workby Bev...
www.intesysconsulting.comPerformanceKey Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIsby D...
www.intesysconsulting.comRecruitment and HiringThe Five-Minute Interview: A Job Hunters Guide to a Successful Interview, T...
www.intesysconsulting.comINTERNATIONALBUSINESS
www.intesysconsulting.comCultural AspectsGlobal Business Etiquette: A Guide to International Communication and Customsby J...
www.intesysconsulting.comInternational BusinessGlobal Project Management: Communication, Collaboration and Management Acro...
www.intesysconsulting.comInternational BusinessCross-Cultural Communication: The Essential Guide to International Business...
www.intesysconsulting.comMANAGEMENT ANDLEADERSHIP
www.intesysconsulting.comChange ManagementClassic Drucker: Essential Wisdom of Peter Drucker from the Pages of Harvard Bus...
www.intesysconsulting.comCoaching and MentoringCoaching, Counseling & Mentoring: How to Choose & Use the Right Techniques ...
www.intesysconsulting.comFirst Time ManagerThe First-Time Manager’s Guide to Team Buildingby Gary S. TopchikAMACOM © 2007 ...
www.intesysconsulting.comGeneral Management ResourcesOperational Risk Management: A Case Study Approach to Effective Plann...
www.intesysconsulting.comGeneral Management ResourcesGenerating Buy-In: Mastering the Language of Leadershipby Mark S. Wal...
www.intesysconsulting.comHarvard Business Review CompilationsClassic Drucker: Essential Wisdom of Peter Drucker from the P...
www.intesysconsulting.comInnovationReinventing Project Management: The Diamond Approach to Successful Growth and Innovatio...
www.intesysconsulting.comKnowledge ManagementManagement of Knowledge in Project Environmentsby Peter E. D. Love, Patrick S...
www.intesysconsulting.comLeadershipLeadership Skills for Managers, Fourth Editionby Charles M. CadwellAMACOM © 2004 (207 p...
www.intesysconsulting.comLeadershipHarvard Business Review on Breakthrough Leadershipby Harvard Business School PressHarva...
www.intesysconsulting.comLeadershipManagers Pocket Guide to Leadership Skillsby Peter Barron Stark and Jane FlahertyHRD Pr...
www.intesysconsulting.comManagement StoriesThe Five Dysfunctions of a Team: A Leadership Fableby Patrick LencioniJossey-Ba...
www.intesysconsulting.comOrganizational DevelopmentModern Corporate Risk Management: A Blueprint for Positive Change and E...
www.intesysconsulting.comOrganizational DevelopmentClassic Drucker: Essential Wisdom of Peter Drucker from the Pages of Ha...
www.intesysconsulting.comOrganizational DevelopmentThe Leaders Window: Mastering the Four Styles of Leadership to Build Hi...
www.intesysconsulting.comOutsourcingThe Outsourcing Revolution: Why it Makes Sense and How to Do it Rightby Michael F. Cor...
www.intesysconsulting.comPolicies and ProceduresNo Excuses: A Business Process Approach to Managing Operational Riskby Den...
www.intesysconsulting.comStrategyProgram Managementby Michel ThiryGower Publishing Limited © 2010 (221 pages) CitationISBN...
www.intesysconsulting.comStrategyMiddle Managers in Program and Project Portfolio Management: Practices, Roles and Respons...
www.intesysconsulting.comStrategyThe Subtle Art of Strategy: Organizational Planning in Uncertain Timesby Ian WilsonGreenw...
www.intesysconsulting.comMARKETING ANDSALES
www.intesysconsulting.comCustomer ServiceA Practical Guide to CRMby Janice ReynoldsCMP Books © 2002 (285 pages) CitationIS...
www.intesysconsulting.comMarketing (General)New Product Development: A Guide for Your Journey to Best-Practice Processesby...
www.intesysconsulting.comPROJECTMANAGEMENT
www.intesysconsulting.comBest PracticesExecutives Guide to Project Management: Organizational Processes and Practices for ...
www.intesysconsulting.comBest PracticesProject Management the Agile Way: Making it Work in the Enterpriseby John C. Goodpa...
www.intesysconsulting.comBest PracticesThe Little Black Book of Project Management, Third Editionby Michael C. ThomsettAMA...
www.intesysconsulting.comGeneral PM ResourcesFundamentals of Project Management, Fourth Editionby Joseph HeagneyAMACOM © 2...
www.intesysconsulting.comGeneral PM ResourcesExecutives Guide to Project Management: Organizational Processes and Practice...
www.intesysconsulting.comGeneral PM ResourcesSuccessful Project Management, Third Editionby Larry RichmanAmerican Manageme...
www.intesysconsulting.comPM Tools and TechnologyImproving Your Project Management Skills, Second Editionby Larry RichmanAM...
www.intesysconsulting.comPM Tools and TechnologyEarned Value Project Management, Fourth Editionby Quentin W. Fleming and J...
www.intesysconsulting.comPM Tools and TechnologyThe Little Black Book of Project Management, Third Editionby Michael C. Th...
www.intesysconsulting.comPMP CertificationPMP Exam Prep: Questions, Answers, & Explanationsby Christopher ScordoSSI Logic ...
www.intesysconsulting.comPMP CertificationPMP: Project Management Professional Exam: Review Guideby Kim Heldman and Vanina...
www.intesysconsulting.comPMP CertificationPMI Risk Management Professional (PMI-RMP) Examination Specificationby Project M...
www.intesysconsulting.comQUALITY ANDMANUFACTURINGMANAGEMENT
www.intesysconsulting.comLean InitiativesBuilding a Project-Driven Enterprise: How to Slash Waste and Boost Profits Throug...
www.intesysconsulting.comManufacturing and ProductionThe Toyota Product Development System: Integrating People, Process, a...
www.intesysconsulting.comQuality ManagementKeeping Score: Using the Right Metrics to Drive World-Class Performanceby Mark ...
www.intesysconsulting.comSix SigmaManaging Six Sigma: A Practical Guide to Understanding, Assessing, and Implementing the ...
www.intesysconsulting.comSupply Chain ManagementNo Excuses: A Business Process Approach to Managing Operational Riskby Den...
www.intesysconsulting.comSOCIAL MEDIA
www.intesysconsulting.comStrategySocial Media for Project Managersby Elizabeth HarrinProject Management Institute © 2010 (...
www.intesysconsulting.comSUSTAINABILITY
www.intesysconsulting.comGreen BusinessGreen Project Managementby Richard Maltzman and David ShirleyAuerbach Publications ...
www.intesysconsulting.comTEAM SKILLS
www.intesysconsulting.comManaging a TeamThe First-Time Manager’s Guide to Team Buildingby Gary S. TopchikAMACOM © 2007 (14...
www.intesysconsulting.comManaging a TeamThe Five Dysfunctions of a Team: A Leadership Fableby Patrick LencioniJossey-Bass ...
www.intesysconsulting.comManaging a TeamThe Team Building Tool Kit: Tips, Tactics, and Rules for Effective Workplace Teams...
www.intesysconsulting.comTeamwork and TechnologyTools for Team Excellenceby Gregory E. HuszczoDavies-Black Publishing © 19...
www.intesysconsulting.comVirtual TeamsThe Virtual Edge: Embracing Technology For Distributed Project Team Success, Second ...
www.intesysconsulting.comVirtual TeamsVirtual Teams: Projects, Protocols, and Processesby David PauleenIGI Global © 2004 (...
www.intesysconsulting.comWorking on a TeamQuick Team-Building Activities for Busy Managers: 50 Exercises That Get Results ...
www.intesysconsulting.comWorking on a TeamTools for Team Excellenceby Gregory E. HuszczoDavies-Black Publishing © 1996 (23...
www.intesysconsulting.comTECHNOLOGY INBUSINESS
www.intesysconsulting.comComputer ApplicationsThe Virtual Edge: Embracing Technology For Distributed Project Team Success,...
www.intesysconsulting.comE-CommerceCorporate Portalsby Heidi CollinsAMACOM © 2001 (394 pages) CitationISBN:9780814405932If...
www.intesysconsulting.comMISWorkflow Management: Models, Methods, and Systemsby Wil van der Aalst and Kees van HeeThe MIT ...
www.intesysconsulting.comMISAligning Information Technology with Corporate Strategyby American Productivity & Quality Cent...
www.intesysconsulting.comReference for Non Technical ManagerFundamentals of Effective Program Management: A Process Approa...
www.intesysconsulting.comAPROVECHEMOS ESTE EXCELENTE RECURSO!!!!
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250 libros completos disponibles a miembros del www pmi org

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Todos los miembros del PMI, tienen acceso a 250 libros gratuitos, digitales. Estos, libros, tienen un valor superior a los $9,000 si quisieran comprarse en Amazon.com.

Esta es una lista, que hicimos en mi empresa, porque cuando damos la membresia al PMI a nuestros estudiantes de PMP, ellos reciben estos libros en forma indirecta. Entre esta lista, estan, posiblemente, los 40 libros mas importantes escritos son la Administración de Proyectos. Por eso, su valor en conocimiento, es muy superior a los $9,000 que costaría comprarlos. DISFRUTENLOS.

Published in: Education

250 libros completos disponibles a miembros del www pmi org

  1. 1. www.intesysconsulting.comLIBROS A LOS CUALES TIENENACCESO LOS ASOCIADOS AL PMI®,COMO UNO DE LOS BENEFICIOS DETENER SU MEMBRESÍATrabajo de compilación y organización realizado porIntesys ConsultingAgosto 2012
  2. 2. www.intesysconsulting.comBUSINESS ANALYSIS
  3. 3. www.intesysconsulting.comGeneral ResourcesDetermining Project Requirementsby Hans JonassonAuerbach Publications © 2008 (322 pages) CitationISBN:9781420045024Including exercises, best practices, tools, templates, and customizable solutions, this practical book explores theprofessional role of business analysts, the evolution of business analysis, and current and emerging standards.
  4. 4. www.intesysconsulting.comBUSINESS SKILLS
  5. 5. www.intesysconsulting.comCareer DevelopmentThe Personal Efficiency Program: How to Get Organized to Do More Work in Less Time, Third Editionby Kerry GleesonJohn Wiley & Sons © 2004 (288 pages) CitationISBN:9780471463214Designed to address the evolving demands of the modern workplace, this labor-saving, stress-busting, career-boostingguide will help you get organized at work, get more done, and carve out more time to do what you really want to do.The Authentic Career: Following the Path of Self-Discovery to Professional Fulfillmentby Maggie CraddockNew World Library © 2004 (209 pages) CitationISBN:9781577314387The author of this promising text outlines a therapeutic process that carefully separates what the reader wants and needsfrom the often frustrating demands of family and work.The Ultimate Career Success Workbookby Rob YeungKogan Page © 2003 (256 pages) CitationISBN:9780749438296Packed with insights from employees and managers, exercises and questionnaires, it helps you to formulate a long-termplan for your career success
  6. 6. www.intesysconsulting.comCareer DevelopmentJob Hunting For Dummies, 2nd Editionby Max MessmerJohn Wiley & Sons © 1999 (376 pages) Archive CitationISBN:9780764551635Packed with job search tips and tactics
  7. 7. www.intesysconsulting.comCommunication / NegotiationsEmotional Intelligence for Project Managers: The People Skills You Need to Achieve Outstanding Resultsby Anthony C. MersinoAMACOM © 2007 (272 pages) CitationISBN:9780814474167Packed with checklists, self-assessments, real-world examples, guidance, and step-by-step techniques, thisindispensable book will help you learn to use interpersonal skills to get more out of your people and achieve greaterresults with less effort.Global Business Etiquette: A Guide to International Communication and Customsby Jeanette S. Martin and Lillian H. ChaneyPraeger Publishers © 2006 (183 pages) Archive CitationISBN:9780275988159Featuring dozens of colorful examples and useful tips, this book presents a practical approach to interpreting signals andsymbols around the world, overcoming stereotypes, and mastering the nuances of international communication.Dialogue Mapping: Building Shared Understanding of Wicked Problemsby Jeff ConklinJohn Wiley & Sons © 2006 (264 pages) CitationISBN:9780470017685Providing an exciting new conceptual framework that will change the way readers view projects and projectmanagement, this book offers a hands-on tutorial for practitioners looking for a radically inclusive approach to collectiveproblem solving
  8. 8. www.intesysconsulting.comCommunication / NegotiationsEssential People Skills for Project Managersby Steven W. Flannes and Ginger LevinManagement Concepts © 2005 (208 pages) CitationISBN:9781567261684This conceptual guide will provide you with the soft skills necessary for managing tough people issues. The GovEssentialscollection from Books24x7 is offered in partnership with Management Concepts.Communication Skills for Managers, Fifth Editionby Janis Fisher ChanAMACOM © 2002 (150 pages) CitationISBN:9780761213383Utilize techniques to improve your communication skills by increasing reading, writing, speaking, and listening proficiency.Negotiating Globally: How to Negotiate Deals, Resolve Disputes, and Make Decisions Across Cultural Boundariesby Jeanne M. BrettJossey-Bass © 2001 (278 pages) CitationISBN:9780787955861Drawing on systematic study of negotiators from Asia, Europe, the Middle East, and the Americas, this highly accessibleresource provides a general framework to help negotiators manage cultural differences whenever they appear at thenegotiation table.
  9. 9. www.intesysconsulting.comThe Complete Handbook of Business Meetingsby Eli MinaAMACOM © 2000 (319 pages) CitationISBN:9780814405604A reference designed to help businesspeople at all levels have more productive meetings - whether youre organizing,chairing, or just attending.50 Activities for Conflict Resolutionby Jonamay Lambert and Selma MyersHRD Press © 1999 (163 pages) CitationISBN:9780874254983A practical source to help professionals acquire skills to resolve workplace conflicts--or train others to do so.50+ Activities to Teach Negotiationby Ira AshermanHRD Press © 1996 (301 pages) CitationISBN:9780874253146Provides a variety of creative models and innovative approaches to teaching negotiation skills.Communication / Negotiations
  10. 10. www.intesysconsulting.comSuccessful Negotiatingby Grant E. MayberryAMACOM © 1993 (77 pages) CitationISBN:9780761214168Learn to understand and apply classical negotiation techniques with poise and skill to achieve positive resultsCommunication / Negotiations
  11. 11. www.intesysconsulting.comCreative ThinkingManagers Pocket Guide to Creativityby Alexander HiamHRD Press © 1998 (180 pages) CitationISBN:9780874254365How to foster creative thinking -- and avoid attitudes and behaviors that squelch it.30 Minutes...To Brainstorm Great Ideasby Alan BarkerKogan Page © 1997 (64 pages) CitationISBN:9780749423582Packed with practical techniques and expert advice, this no-nonsense book is essential reading for anyone who wants tocome up with attention-grabbing ideas. It is full of advice on brainstorming alone or in a group to come up with ideas thatwork.
  12. 12. www.intesysconsulting.comDecision Making and Problem SolvingOperational Risk Management: A Case Study Approach to Effective Planning and Responseby Mark D. AbkowitzJohn Wiley & Sons © 2008 (278 pages) CitationISBN:9780470256985Using case studies in a variety of scenarios across many different industries and environments, this book uses historicalevents to demonstrate how operational risk management practices influence event likelihood and outcomes across allhazard domains.Topics: Decision-Making & Problem-Solving, Case Studies - Other, General Management ResourcesModern Corporate Risk Management: A Blueprint for Positive Change and Effectivenessby Glenn KollerJ. Ross Publishing © 2007 (297 pages) CitationISBN:9781932159523Written in an easy-to-understand format, this book offers forward-thinking, practical solutions to the technical,organizational, cultural, and political problems related to corporate portfolio risk management.Topics: Decision-Making & Problem-Solving, Organizational DevelopmentHandbook of Management Techniques, Revised Third Editionby Michael ArmstrongKogan Page © 2006 (656 pages) CitationISBN:9780749447663Boasting over 100 systematic and analytical methods used by managers to assist in decision-making, this accessible,easy-to-read book will help to improve efficiency and effectiveness.
  13. 13. www.intesysconsulting.comDialogue Mapping: Building Shared Understanding of Wicked Problemsby Jeff ConklinJohn Wiley & Sons © 2006 (264 pages) CitationISBN:9780470017685Providing an exciting new conceptual framework that will change the way readers view projects and project management,this book offers a hands-on tutorial for practitioners looking for a radically inclusive approach to collective problem solving.The Rational Project Manager: A Thinking Teams Guide to Getting Work Doneby Andrew Longman and Jim MullinsJohn Wiley & Sons © 2005 (240 pages) CitationISBN:9780471721468Offering insights into organizational dynamics, as well as specific practices for effective management, this book presentsthe tools, steps, and processes of project management and uncovers the critical thinking vital to project managementexcellence.Getting Unstuck: 8 Simple Steps to Solving Any Problemby Joy BrowneHay House © 2002 (241 pages) CitationISBN:9781401900571Whether you want to overcome your fears, gain perspective and self-awareness, or perfect the fine art of relationships athome or at work, this book has the answers you’ve been looking for.Decision Making and Problem Solving
  14. 14. www.intesysconsulting.comStep-by-Step Problem Solving: A Practical Guide to Ensure Problems Get (And Stay) Solvedby Richard Y. Chang and P. Keith KellyJossey-Bass © 1993 (106 pages) CitationISBN:9780787950781A common-sense approach to problem solving and provides a wealth of practical examples and proven methods whichcan be applied immediately on the jobDecision Making and Problem Solving
  15. 15. www.intesysconsulting.comPresentation SkillsDialogue Mapping: Building Shared Understanding of Wicked Problemsby Jeff ConklinJohn Wiley & Sons © 2006 (264 pages) CitationISBN:9780470017685Providing an exciting new conceptual framework that will change the way readers view projects and project management,this book offers a hands-on tutorial for practitioners looking for a radically inclusive approach to collective problem solving.Statistics For Dummiesby Deborah RumseyJohn Wiley & Sons © 2003 (356 pages) CitationISBN:9780764554230This reference offers explanations of statistical ideas, techniques, formulas, and calculations, and includes examples thatshow how these concepts apply to your everyday life.Bulletproof Presentations: No One Will Ever Shoot Holes in Your Ideas Again!by G. Michael CampbellCareer Press © 2002 (261 pages) CitationISBN:9781564145901Become a proficient public speaker and presenter with these helpful hints, tricks and tips.
  16. 16. www.intesysconsulting.comPresentation SkillsPowerful Presentations: Great ideas for Making a Real Impact, Third Editionby John Mattock and Jons EhrenborgKogan Page © 2001 (120 pages) CitationISBN:9780749435738This guide draws upon the Web as well as classic rhetoric to provide the essentials for giving effective, enjoyablepresentations.The Complete Handbook of Business Meetingsby Eli MinaAMACOM © 2000 (319 pages) CitationISBN:9780814405604A reference designed to help businesspeople at all levels have more productive meetings - whether youre organizing,chairing, or just attending.
  17. 17. www.intesysconsulting.comSupervisory SkillsAction Tools for Effective Managers: A Guide for Solving Day-to-Day Problems on the Jobby Margaret Mary Gootnick and David GootnickAMACOM © 2000 (241 pages) CitationISBN:9780814470299An Everymanagers guide to solving daily problems, this book gives time-pressed managers succinct, pragmatic "tools" fortaking action instantly on more than 65 common workplace problems.Successful Interviewingby Diane ArthurAMACOM © 2000 (202 pages) CitationISBN:9780761213994Develop skills needed to conduct 12 different types of business interviews and ensure legal compliance.The Complete Training Course for Managersby Irene E. McManus, Robert P. McManus and Bobette Hayes WilliamsonAMACOM © 1994 (157 pages) CitationISBN:9780761205050Understanding, implementing, and evaluating training programs.
  18. 18. www.intesysconsulting.comTime Management and ProductivityThe Personal Efficiency Program: How to Get Organized to Do More Work in Less Time, Third Editionby Kerry GleesonJohn Wiley & Sons © 2004 (288 pages) CitationISBN:9780471463214Designed to address the evolving demands of the modern workplace, this labor-saving, stress-busting, career-boostingguide will help you get organized at work, get more done, and carve out more time to do what you really want to do.Topics: Work-Life Balance, Time Management & Productivity, Career Development175 Ways to Get More Done in Less Time!by David Cottrell and Mark C. LaytonCornerStone Leadership Institute © 2004 (36 pages) CitationISBN:9780965878845Achieve all the goals you set for yourself with the help of this useful guide. The book is loaded with ways to get thingsdone faster and better so you can accomplish more of your long-term goals.Topics: Time Management & ProductivityThe 26 Hour Day: How to Gain at Least Two Hours a Day with Time Controlby Vince PanellaCareer Press © 2002 (263 pages) CitationISBN:9781564145802The 26-Hour Day will actually teach you how to gain at least two to four more profitable, productive and enjoyable hours aday at work and at home.Topics: Time Management & Productivity
  19. 19. www.intesysconsulting.comWork-Life BalanceThe Personal Efficiency Program: How to Get Organized to Do More Work in Less Time, Third Editionby Kerry GleesonJohn Wiley & Sons © 2004 (288 pages) CitationISBN:9780471463214Designed to address the evolving demands of the modern workplace, this labor-saving, stress-busting, career-boostingguide will help you get organized at work, get more done, and carve out more time to do what you really want to do.
  20. 20. www.intesysconsulting.comWriting SkillsPersuasive Business Proposals: Writing to Win More Customers, Clients, and Contractsby Tom SantAMACOM © 2004 (248 pages) Archive CitationISBN:9780814471531This resource provides tools for maximizing the clarity of your writing, editing your proposal for optimal impact, andavoiding the six traps that can undermine even the strongest proposals.Topics: Writing SkillsWrite to the Point: How to Communicate in Business With Style and Purposeby Salvatore J. IaconeCareer Press © 2003 (256 pages) CitationISBN:9781564146397This book provides practical, proven techniques for making writing for business more effective and less stressful. All levelsof business and technical personnel will find this easy-to-read guide invaluable and immediately useful every day.Topics: Writing SkillsHow to Sharpen your Business Writing Skills, Second Editionby Nan LevinsonAMACOM © 2000 (179 pages) CitationISBN:9780761213857The text for the AMA’s course on effective writing, an essential skill for managers and other business professionals.
  21. 21. www.intesysconsulting.comCORPORATE CASESTUDIES ANDINTERVIEWS
  22. 22. www.intesysconsulting.comCase Studies - OtherLessons in Project Management, 2nd Editionby Tom Mochal and Jeff MochalApress © 2011 (235 pages) CitationISBN:9781430238348Containing an accessible, easy-to-read analysis of the challenges of real-world project management, this book presentseach problem and examines each solution while providing readers with tips on managing projects, such as developingrapport with project managers and team members.Topics: Case Studies - Other, General PM ResourcesOperational Risk Management: A Case Study Approach to Effective Planning and Responseby Mark D. AbkowitzJohn Wiley & Sons © 2008 (278 pages) CitationISBN:9780470256985Using case studies in a variety of scenarios across many different industries and environments, this book uses historicalevents to demonstrate how operational risk management practices influence event likelihood and outcomes across allhazard domains.Topics: Decision-Making & Problem-Solving, Case Studies - Other, General Management ResourcesProject Management Casebookby David I. Cleland (ed) et al.Project Management Institute © 1998 (626 pages) CitationISBN:9781880410455Fifty project management case studies.
  23. 23. www.intesysconsulting.comEMPLOYEE TRAININGAND DEVELOPMENT
  24. 24. www.intesysconsulting.comMeasuring ROIHow to Conduct a Cost-Benefit Analysis (A journal)by Cat Sharpe (ed)ASTD © 1998 (18 pages) CitationThis issue provides a detailed approach to calculating a cost-benefit analysis. It includes a four-step model to calculatecosts: personnel, material, delivery, and total expenditures. It also presents practice case studies to explain the process.
  25. 25. www.intesysconsulting.comProgram DesignProject Management for Trainersby Lou RussellASTD © 2000 (146 pages) CitationISBN:9781562861414A practical, how-to guide to creating and managing a project for anyone responsible for course or curriculum developmentor vendor relations.Topics: Training Management, Program Design, General PM Resources50+ Activities to Teach Negotiationby Ira AshermanHRD Press © 1996 (301 pages) CitationISBN:9780874253146Provides a variety of creative models and innovative approaches to teaching negotiation skills.
  26. 26. www.intesysconsulting.comTraining ManagementCultivating Communities of Practice: A Guide to Managing Knowledgeby Etienne Wenger, Richard McDermott and William M. SnyderHarvard Business Press © 2002 (284 pages) CitationISBN:9781578513307A guide for managers to make knowledge work in their organizations.Topics: Training ManagementProject Management for Trainersby Lou RussellASTD © 2000 (146 pages) CitationISBN:9781562861414A practical, how-to guide to creating and managing a project for anyone responsible for course or curriculum developmentor vendor relations.
  27. 27. www.intesysconsulting.comFINANCE ANDACCOUNTING
  28. 28. www.intesysconsulting.comCorporate FinanceStrategy Maps: Converting Intangible Assets into Tangible Outcomesby Robert S. Kaplan and David P. NortonHarvard Business Press © 2004 (472 pages) CitationISBN:9781591391340Providing a visual epiphany for executives everywhere who cant figure out why their strategy isnt working, this powerfulguide is a blueprint any organization can follow to align processes, people, and information technology for superiorperformance.Topics: Corporate Finance, Innovation, StrategyFinancial Modeling, Second Editionby Simon BenningaThe MIT Press © 2000 (622 pages) Archive CitationISBN:9780262024822A hands-on guide to using Excel spreadsheets to develop financial models.
  29. 29. www.intesysconsulting.comOperations ManagementWorkflow Management: Models, Methods, and Systemsby Wil van der Aalst and Kees van HeeThe MIT Press © 2002 (368 pages) CitationISBN:9780262720465This book provides a basic overview of workflow management terminology and organization, as well as detailed coverage ofworkflow modeling with Petri nets.Topics: Operations Management, MISStatistics For Dummiesby Deborah RumseyJohn Wiley & Sons © 2003 (356 pages) CitationISBN:9780764554230This reference offers explanations of statistical ideas, techniques, formulas, and calculations, and includes examples thatshow how these concepts apply to your everyday life.Topics: Resources for the Non-Financial Manager, Presentation Skills
  30. 30. www.intesysconsulting.comResorce for Non-Financial ManagerStatistical Rules of Thumbby Gerald van BelleJohn Wiley & Sons © 2002 (221 pages) CitationISBN:9780471402275This quick-access guide is intended for the wide audience of students and researchers who deal with statistics. Topicscovered include design, conduct and analysis, sample size, consulting, words, tables and graphs, covariation, and more.Topics: Resources for the Non-Financial ManagerFinance and Accounting for Nonfinancial Managersby Eliot H. ShermanAMACOM © 2000 (240 pages) CitationISBN:9780761213192Learn key financial concepts and relate them to the financial management actions necessary for the nonfinancial manager.Topics: Resources for the Non-Financial ManagerAccounting and Financial Fundamentals For Nonfinancial Executivesby Robert Rachlin and Allen SweenyAMACOM © 1996 (240 pages) CitationISBN:9780814479285A concise guide on how to use financial data, for non-finance professionals.
  31. 31. www.intesysconsulting.comHUMAN RESOURCES
  32. 32. www.intesysconsulting.comEmployee Retention FullfillmentLove It, Dont Leave It: 26 Ways to Get What You Want at Workby Beverly L. Kaye and Sharon Jordan-EvansBerrett-Koehler Publishers © 2003 (214 pages) CitationISBN:9781576752500This book provides readers with 26 ways to make their current work environment more satisfying. It empowers employeesto find job satisfaction by providing tips, tools, and suggestions for conversations with peers and managers.Topics: Employee Fulfillment & RetentionLove Em or Lose Em: Getting Good People to Stayby Beverly Kaye and Sharon Jordan-EvansBerrett-Koehler Publishers © 1999 (235 pages) CitationISBN:9781576750735Read the 26 strategies in this book and you will know what to do.
  33. 33. www.intesysconsulting.comPerformanceKey Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIsby David ParmenterJohn Wiley & Sons © 2007 (254 pages) CitationISBN:9780470095881Breathtaking in its simplicity and profound in its impact, this book distills the balanced scorecard process into 12 logical steps, equippingusers with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and more.Topics: Organizational Development, PerformanceFive Principles of Corporate Performance Managementby Bob PaladinoJohn Wiley & Sons © 2007 (400 pages) CitationISBN:9780470009918Providing proven, real-world implementation insights from globally recognized and award-winning organizations, this book shows how toimplement Fortune 100 companies enterprise techniques and strategies within your organization.Topics: Organizational Development, PerformanceFacilitated Transfer of Best Practicesby American Productivity & Quality CenterAPQC © 2004 (154 pages) CitationISBN:9781932546286APQCs new Best-practice Report explores how leading organizations approach the entire facilitated transfer process and the programsthat support it, as well as strategic drivers for transfer.
  34. 34. www.intesysconsulting.comRecruitment and HiringThe Five-Minute Interview: A Job Hunters Guide to a Successful Interview, Third Editionby Richard H. BeattyJohn Wiley & Sons © 2002 (266 pages) CitationISBN:9780471250838Quickly, confidently gain insight into an employers needs and objectives, then position yourself as the ideal candidate forthe job--all in just five minutes.Topics: Recruitment & HiringSuccessful Interviewingby Diane ArthurAMACOM © 2000 (202 pages) CitationISBN:9780761213994Develop skills needed to conduct 12 different types of business interviews and ensure legal compliance.Topics: Recruitment & Hiring, Supervisory SkillsLove Em or Lose Em: Getting Good People to Stayby Beverly Kaye and Sharon Jordan-EvansBerrett-Koehler Publishers © 1999 (235 pages) CitationISBN:9781576750735Read the 26 strategies in this book and you will know what to do.
  35. 35. www.intesysconsulting.comINTERNATIONALBUSINESS
  36. 36. www.intesysconsulting.comCultural AspectsGlobal Business Etiquette: A Guide to International Communication and Customsby Jeanette S. Martin and Lillian H. ChaneyPraeger Publishers © 2006 (183 pages) Archive CitationISBN:9780275988159Featuring dozens of colorful examples and useful tips, this book presents a practical approach to interpreting signals andsymbols around the world, overcoming stereotypes, and mastering the nuances of international communication.Topics: International Business (General), Cultural Aspects, Communication/NegotiationsCultural Intelligence: A Guide to Working With People From Other Culturesby Brooks PetersonIntercultural Press © 2004 (229 pages) CitationISBN:9781931930000This book is is the perfect antidote for overcoming cross-cultural differences, improving workplace communication,building solid business relationships and contributing positively to your organization’s bottom line.Topics: Cultural AspectsCross-Cultural Communication: The Essential Guide to International Business, Revised Second Editionby Gerard Bannon et al.Kogan Page © 2003 (188 pages) CitationISBN:9780749439224Packed with examples, opinions and case studies elicited from business people from around the world, this bookchallenges your assumptions and offers practical advice on how to get it right when working outside your culture.
  37. 37. www.intesysconsulting.comInternational BusinessGlobal Project Management: Communication, Collaboration and Management Across Bordersby Jean BinderGower Publishing Limited © 2007 (309 pages) CitationISBN:9780566087066Filled with real-life examples and techniques, this book describes how to adapt your organisation and your projects tothrive in a global multi-cultural environment, where most communication is in writing and asynchronous.Topics: International Business (General), General PM ResourcesGlobal Business Etiquette: A Guide to International Communication and Customsby Jeanette S. Martin and Lillian H. ChaneyPraeger Publishers © 2006 (183 pages) Archive CitationISBN:9780275988159Featuring dozens of colorful examples and useful tips, this book presents a practical approach to interpreting signals andsymbols around the world, overcoming stereotypes, and mastering the nuances of international communication.Topics: International Business (General), Cultural Aspects, Communication/NegotiationsProject Management Best Practices: Achieving Global Excellenceby Harold KerznerJohn Wiley & Sons © 2006 (456 pages) CitationISBN:9780471793687With contributions from more than fifty global Fortune 500 companies, this book presents unique, first hand accounts ofhow corporations around the world incorporate project management into their strategic business operations.
  38. 38. www.intesysconsulting.comInternational BusinessCross-Cultural Communication: The Essential Guide to International Business, Revised Second Editionby Gerard Bannon et al.Kogan Page © 2003 (188 pages) CitationISBN:9780749439224Packed with examples, opinions and case studies elicited from business people from around the world, this bookchallenges your assumptions and offers practical advice on how to get it right when working outside your culture.Topics: International Business (General), Cultural AspectsMind Your Manners: Managing Business Cultures in the New Global Europe, Third Editionby John MoleNicholas Brealey Publishing © 2003 (324 pages) CitationISBN:9781857883145Gives you the necessary tools to understand how people from different backgrounds behave the way they do, and coversthe 13 countries--from Bulgaria to Turkey--joining the new and enlarged EU.Topics: International Business (General), Cultural AspectsBusiness Performance Measurement: Theory and Practiceby Andy Neely (ed)Cambridge University Press © 2002 (366 pages) CitationISBN:9780521803427This multidisciplinary, international book draws together key themes to provide an up-to-date summary of the leadingideas in business performance measurement, theory and practice.
  39. 39. www.intesysconsulting.comMANAGEMENT ANDLEADERSHIP
  40. 40. www.intesysconsulting.comChange ManagementClassic Drucker: Essential Wisdom of Peter Drucker from the Pages of Harvard Business Reviewby Peter F. DruckerHarvard Business Press © 2006 (331 pages) CitationISBN:9781422101681Through the unique lens of Peter Drucker, one of this centurys most highly regarded students of management, this bookgives us the opportunity to trace the evolution of the shifts in our workplaces and to understand more clearly the role ofmanagers.Topics: Organizational Development, Harvard Business Review Compilations, General Management Resources, ChangeManagementProject Managers Spotlight on Change Managementby Claudia BacaSybex © 2005 (176 pages) CitationISBN:9780782144109Heres a quick and practical guide to applying the disciplines of proven change management practices. It will help youestablish effective guidelines for dealing with change and provide you the flexibility to minimize disruptions andderailments.Topics: Change Management, General PM ResourcesAssumption-Based Planning: A Tool for Reducing Avoidable Surprisesby James A. DewarCambridge University Press © 2002 (248 pages) CitationISBN:9780521806534Unwelcome surprises in any organization can often be traced to the failure of an assumption that the organizationsleadership didnt anticipate or had "forgotten". This book presents a variety of techniques for rooting out thoseassumptions.
  41. 41. www.intesysconsulting.comCoaching and MentoringCoaching, Counseling & Mentoring: How to Choose & Use the Right Techniques to Boost Employee Performanceby Florence StoneAMACOM © 1999 (230 pages) CitationISBN:9780814404164Long gone are the days when managing meant simply telling people what to do. Managers today must master a host ofother roles if they want to be effective leaders — including coaching, counseling, and mentoring - and this book will explainhow.Topics: Performance, Coaching & MentoringMentoring for Exceptional Performanceby Harold E. JohnsonGriffin Publishing © 1997 (302 pages) CitationISBN:9781882180837Through mentoring, management can give proper attention to people at all levels to support their development. Theinformation contained here is not a rehash of old ideas but contains new innovative approaches to managing, training, andleading people.
  42. 42. www.intesysconsulting.comFirst Time ManagerThe First-Time Manager’s Guide to Team Buildingby Gary S. TopchikAMACOM © 2007 (144 pages) CitationISBN:9780814474297Packed with activities and assessments for both the manager and team members, this engaging book helps readersdiscover how their own leadership and management style influences the success of their teams.Topics: Managing a Team, First Time ManagerManaging People for the First Time: Gaining Commitment and Improving Performanceby Julie LewthwaiteThorogood © 2006 (354 pages) CitationISBN:9781854183323Written from the perspective of the novice, this book is designed to help you develop your skills or abilities and offers new,more effective ways of managing people in small organizations.Topics: First Time ManagerManagement Skills for New Managersby Carol W. EllisAMACOM © 2005 (160 pages) CitationISBN:9780814408308Put your best foot forward as you make your next career step with this introduction to making the jump to managementsmoothly and effectively. It will help you define roles, communicate with staff and management, manage staffperformance and more.
  43. 43. www.intesysconsulting.comGeneral Management ResourcesOperational Risk Management: A Case Study Approach to Effective Planning and Responseby Mark D. AbkowitzJohn Wiley & Sons © 2008 (278 pages) CitationISBN:9780470256985Using case studies in a variety of scenarios across many different industries and environments, this book uses historicalevents to demonstrate how operational risk management practices influence event likelihood and outcomes across allhazard domains.Topics: Decision-Making & Problem-Solving, Case Studies - Other, General Management ResourcesClassic Drucker: Essential Wisdom of Peter Drucker from the Pages of Harvard Business Reviewby Peter F. DruckerHarvard Business Press © 2006 (331 pages) CitationISBN:9781422101681Through the unique lens of Peter Drucker, one of this centurys most highly regarded students of management, this bookgives us the opportunity to trace the evolution of the shifts in our workplaces and to understand more clearly the role ofmanagers.Topics: Organizational Development, Harvard Business Review Compilations, General Management Resources, ChangeManagementA Concise Guide to Program Management: Fundamental Concepts and Issuesby Mitchell L. SpringerPurdue University Press © 2005 (186 pages) CitationISBN:9781557533760Use this succinct reference to learn how to manage program costs and risks, deal with personalities and managementissues, and more. This book will help you become aware of the steps in creating a project in order to maximize plannedoutcomes.
  44. 44. www.intesysconsulting.comGeneral Management ResourcesGenerating Buy-In: Mastering the Language of Leadershipby Mark S. WaltonAMACOM © 2004 (108 pages) CitationISBN:9780814407882This book presents a language of leadership common to the most masterful influencers in business, politics, law, andother arenas. The author describes how to use this language to build strategic stories that project a positive future.Topics: General Management ResourcesThe Portable MBA in Management, Second Editionby Allan R. CohenJohn Wiley & Sons © 2002 (402 pages) CitationISBN:9780471204558Insights on management, leadership, and effective organizations, from the experts at the best business schools, andskills and strategies for leading any organization to success.Topics: General Management ResourcesProgram Management: A Comprehensive Overview of the Disciplineby Mitchell L. SpringerPurdue University Press © 2001 (392 pages) CitationISBN:9781557532244Presents an array of methods to prepare and perform a program or assignment in various fields.
  45. 45. www.intesysconsulting.comHarvard Business Review CompilationsClassic Drucker: Essential Wisdom of Peter Drucker from the Pages of Harvard Business Reviewby Peter F. DruckerHarvard Business Press © 2006 (331 pages) CitationISBN:9781422101681Through the unique lens of Peter Drucker, one of this centurys most highly regarded students of management, this bookgives us the opportunity to trace the evolution of the shifts in our workplaces and to understand more clearly the role ofmanagers.Topics: Organizational Development, Harvard Business Review Compilations, General Management Resources, ChangeManagementHarvard Business Review on Managing Projectsby Harvard Business School PublishingHarvard Business Press © 2005 (200 pages) CitationISBN:9781591396390What does it take to make a project succeed? This astute collection of articles helicopters managers above the day-to-daygrind of project management to understand the big-picture reasons behind why projects fly-and why they fail.Topics: Harvard Business Review Compilations, General PM ResourcesHarvard Business Review on Breakthrough Leadershipby Harvard Business School PressHarvard Business Press © 2001 (190 pages) CitationISBN:9781578518050This collection of essays will help managers on all levels develop new insights into what it means to lead.
  46. 46. www.intesysconsulting.comInnovationReinventing Project Management: The Diamond Approach to Successful Growth and Innovationby Aaron J. Shenhar and Dov DvirHarvard Business Press © 2007 (288 pages) CitationISBN:9781591398004Based on an unprecedented study of more than 600 projects in a variety of businesses and organizations across theglobe, this book provides a new, highly adaptive model for planning and managing projects to achieve superiorbusiness results.Topics: Best Practices, InnovationStrategy Maps: Converting Intangible Assets into Tangible Outcomesby Robert S. Kaplan and David P. NortonHarvard Business Press © 2004 (472 pages) CitationISBN:9781591391340Providing a visual epiphany for executives everywhere who cant figure out why their strategy isnt working, thispowerful guide is a blueprint any organization can follow to align processes, people, and information technology forsuperior performance.Topics: Corporate Finance, Innovation, StrategyManagers Pocket Guide to Creativityby Alexander HiamHRD Press © 1998 (180 pages) CitationISBN:9780874254365How to foster creative thinking -- and avoid attitudes and behaviors that squelch it.Topics: Creative Thinking, Innovation
  47. 47. www.intesysconsulting.comKnowledge ManagementManagement of Knowledge in Project Environmentsby Peter E. D. Love, Patrick S. W. Fong and Zahir Irani (eds)Taylor and Francis © 2005 (261 pages) CitationISBN:9780750662512Offering practical applications, models and case studies from a variety of international perspectives, this unique textdemonstrates how the management of knowledge can lead to project success in todays complex and changing businessenvironment.Topics: Knowledge Management, General PM ResourcesKnowledge Management and Virtual Organizationsby Yogesh MalhotraIGI Global © 2000 (390 pages) CitationISBN:9781878289735Applying knowledge management theory and practice to e-teams, e-companies, and e-communities.Topics: E-Commerce, Knowledge Management
  48. 48. www.intesysconsulting.comLeadershipLeadership Skills for Managers, Fourth Editionby Charles M. CadwellAMACOM © 2004 (207 pages) CitationISBN:9780761214274Managing in today’s complex workplace demands a new type of leadership. This course delivers the knowledge, skillsand guidance managers need to become twenty-first century leaders.Topics: LeadershipLeading Geeks: How to Manage the People Who Deliver Technologyby Paul GlenJossey-Bass © 2003 (253 pages) CitationISBN:9780787961480This book clarifies the responsibilities and tasks of the geek leader and contrasts them to conventional approaches toleadership.Topics: Management, LeadershipLeading Quietly: An Unorthodox Guide to Doing the Right Thingby Joseph L. BadaraccoHarvard Business Press © 2002 (201 pages) CitationISBN:9781578514878A practical guide to resolving everyday leadership dilemmas.Topics: Leadership
  49. 49. www.intesysconsulting.comLeadershipHarvard Business Review on Breakthrough Leadershipby Harvard Business School PressHarvard Business Press © 2001 (190 pages) CitationISBN:9781578518050This collection of essays will help managers on all levels develop new insights into what it means to lead.Topics: Harvard Business Review Compilations, LeadershipGetting Things Done When You Are Not in Charge, Second Editionby Geoffrey M. BellmanBerrett-Koehler Publishers © 2001 (156 pages) CitationISBN:9781576751725How to lead change in your organization when youre lacking authority.Topics: LeadershipThe Complete Facilitators Handbookby John HeronKogan Page © 1999 (304 pages) CitationISBN:9780749427986This resource provides a strong focus on personal development and interactive skills groups.Topics: Leadership
  50. 50. www.intesysconsulting.comLeadershipManagers Pocket Guide to Leadership Skillsby Peter Barron Stark and Jane FlahertyHRD Press © 1999 (256 pages) CitationISBN:9780874254723Practical, savvy advice on becoming an effective leader -- for both new and seasoned managers.Topics: LeadershipLeadership Skills for Project Managersby Jeffrey K. Pinto and Jeffrey W. Trailer (eds.)Project Management Institute © 1998 (132 pages) CitationISBN:9781880410493The best "Project Management Journal" and "PM Network" articles teach relevant leadership and management principles.Topics: General PM Resources, LeadershipSun Tzu and the Art of Business: Six Strategic Principles for Managersby Mark McNeillyOxford University Press © 1996 (259 pages) Archive CitationISBN:9780195137897How the theories of one of historys most famous military strategists apply to business.Topics: Leadership
  51. 51. www.intesysconsulting.comManagement StoriesThe Five Dysfunctions of a Team: A Leadership Fableby Patrick LencioniJossey-Bass © 2002 (229 pages) CitationISBN:9780787960759Using fiction, this book exemplifies the dysfunctional philosophies teams and team members grapple with, and how toavoid them.Topics: Managing a Team, Management Stories, Working on a TeamThe 75 Greatest Management Decisions Ever Made...and 21 of the Worstby Stuart CrainerAMACOM © 1999 (240 pages) CitationISBN:9780814404911A compendium of decisions that fundamentally changed the face of business.Topics: Management Stories, StrategyThe 48 Laws Of Powerby Robert GreeneProfile Books © 1998 (478 pages) CitationISBN:9781861972781Helping readers achieve what Queen Elizabeth I, Henry Kissinger, Louis XIV and Machiavelli learned the hard way, thisbook explores the tactics, triumphs, and failures of great figures who have wielded - or been victimized by - power.Topics: Management Stories, Strategy
  52. 52. www.intesysconsulting.comOrganizational DevelopmentModern Corporate Risk Management: A Blueprint for Positive Change and Effectivenessby Glenn KollerJ. Ross Publishing © 2007 (297 pages) CitationISBN:9781932159523Written in an easy-to-understand format, this book offers forward-thinking, practical solutions to the technical,organizational, cultural, and political problems related to corporate portfolio risk management.Topics: Decision-Making & Problem-Solving, Organizational DevelopmentKey Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIsby David ParmenterJohn Wiley & Sons © 2007 (254 pages) CitationISBN:9780470095881Breathtaking in its simplicity and profound in its impact, this book distills the balanced scorecard process into 12 logicalsteps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshopoutlines, and more.Topics: Organizational Development, PerformanceFive Principles of Corporate Performance Managementby Bob PaladinoJohn Wiley & Sons © 2007 (400 pages) CitationISBN:9780470009918Providing proven, real-world implementation insights from globally recognized and award-winning organizations, thisbook shows how to implement Fortune 100 companies enterprise techniques and strategies within your organization.Topics: Organizational Development, Performance
  53. 53. www.intesysconsulting.comOrganizational DevelopmentClassic Drucker: Essential Wisdom of Peter Drucker from the Pages of Harvard Business Reviewby Peter F. DruckerHarvard Business Press © 2006 (331 pages) CitationISBN:9781422101681Through the unique lens of Peter Drucker, one of this centurys most highly regarded students of management, this bookgives us the opportunity to trace the evolution of the shifts in our workplaces and to understand more clearly the role ofmanagers.Topics: Organizational Development, Harvard Business Review Compilations, General Management Resources, ChangeManagementEnterprise Programme Management: Delivering Valueby David Williams and Tim ParrPalgrave Macmillan © 2004 (256 pages) CitationISBN:9781403917003Based around a set of techniques, this book describes an approach to program management that outlines the skills andcapabilities that organizations need to develop in order to manage change programs effectively.Topics: Organizational DevelopmentThe Subtle Art of Strategy: Organizational Planning in Uncertain Timesby Ian WilsonGreenwood Press © 2003 (178 pages) CitationISBN:9781567204353The author of this text investigates the all-too-frequent failures of strategic planning, explains the reasons for suchdisappointments, and reformulates strategic planning as a long-term, holistic art form.Topics: Organizational Development, Strategy
  54. 54. www.intesysconsulting.comOrganizational DevelopmentThe Leaders Window: Mastering the Four Styles of Leadership to Build High-Performing Teams, Second Editionby John D.W. Beck and Neil M. YeagerDavies-Black Publishing © 2001 (300 pages) CitationISBN:9780891061601Move beyond one-size-fits-all management approaches by using this books practical methods to redirect your actions asa leader in a focused and purposeful way. It presents a system to help you give your employees what they need whenthey need it.Topics: Organizational DevelopmentPortfolio Management for New Products, 2nd Editionby Robert G. Cooper, Scott J. Edgett and Elko J. KleinschmidtPerseus Publishing © 2001 (382 pages) CitationISBN:9780738205144An assessment of techniques currently utilized in companies for decision making with new product ventures andtechnologies, as well as the successes and failures associated with each.Topics: Organizational DevelopmentThe ROI of Human Capital: Measuring the Economic Value of Employee Performanceby Jac Fitz-enzAMACOM © 2000 (298 pages) Archive CitationISBN:9780814405741In a Knowledge Economy, human capital becomes the biggest profit lever. Heres a practical approach to applying ROItechniques to your most important asset.Topics: Organizational Development, Performance
  55. 55. www.intesysconsulting.comOutsourcingThe Outsourcing Revolution: Why it Makes Sense and How to Do it Rightby Michael F. CorbettKaplan Professional © 2004 (244 pages) CitationISBN:9780793192144This timely book will help you understand what is happening in the outsourced economy, what is likely to happen in thefuture, why, and how to take advantage of the opportunities being created.Topics: OutsourcingHigh-Impact Consulting: How Clients and Consultants Can Work Together to Achieve Extraordinary Results, 2ndEditionby Robert H. SchafferJossey-Bass © 2002 (264 pages) CitationISBN:9780787960490Provides ideas about the steps necessary to prevent dissatisfaction when disbursing consulting fees.Topics: Outsourcing, Management ConsultingHigh Value Consulting: Managing and Maximizing External and Internal Consultants for Massive Added Valueby Tom LambertNicholas Brealey Publishing © 1998 (212 pages) CitationISBN:9781857881738Essential reading for any manager who needs to hire or work with external advisors.Topics: Outsourcing, Management Consulting
  56. 56. www.intesysconsulting.comPolicies and ProceduresNo Excuses: A Business Process Approach to Managing Operational Riskby Dennis I. Dickstein and Robert H. FlastJohn Wiley & Sons © 2009 (320 pages) CitationISBN:9780470227534Written with a unique focus on integrating business process management with operational risk management, this proactiveguidebook presents step-by-step lessons and checklists to help identify and mitigate operational risks in an organization.Topics: Supply Chain Management, Policies & Procedures, StrategyHandbook of Management Techniques, Revised Third Editionby Michael ArmstrongKogan Page © 2006 (656 pages) CitationISBN:9780749447663Boasting over 100 systematic and analytical methods used by managers to assist in decision-making, this accessible,easy-to-read book will help to improve efficiency and effectiveness.Topics: Decision-Making & Problem-Solving, Policies & Procedures, Strategy
  57. 57. www.intesysconsulting.comStrategyProgram Managementby Michel ThiryGower Publishing Limited © 2010 (221 pages) CitationISBN:9780566088827Grounded in a robust theoretical framework, complemented by a number of case studies, this practical guide analyzes thebest organizational structures for program management and provides tools and techniques to deal with complex,unplanned change in a structured manner.Topics: PM Tools & Technologies, StrategyNo Excuses: A Business Process Approach to Managing Operational Riskby Dennis I. Dickstein and Robert H. FlastJohn Wiley & Sons © 2009 (320 pages) CitationISBN:9780470227534Written with a unique focus on integrating business process management with operational risk management, thisproactive guidebook presents step-by-step lessons and checklists to help identify and mitigate operational risks in anorganization.Topics: Supply Chain Management, Policies & Procedures, StrategyHandbook of Management Techniques, Revised Third Editionby Michael ArmstrongKogan Page © 2006 (656 pages) CitationISBN:9780749447663Boasting over 100 systematic and analytical methods used by managers to assist in decision-making, this accessible,easy-to-read book will help to improve efficiency and effectiveness.Topics: Decision-Making & Problem-Solving, Policies & Procedures, Strategy
  58. 58. www.intesysconsulting.comStrategyMiddle Managers in Program and Project Portfolio Management: Practices, Roles and Responsibilitiesby Tomas Blomquist and Ralf MüllerProject Management Institute © 2006 (42 pages) CitationISBN:9781930699571Taking an organizational-wide perspective, this study examines middle managers roles and responsibilities in programand portfolio management, and identifies best practices of successful companies.Topics: Strategy, General PM ResourcesManaging Business Risk: A Practical Guide to Protecting Your Business, 2nd Editionby Jonathan Reuvid (ed)Kogan Page © 2005 (256 pages) CitationISBN:9780749442286The balance between risk and reward is the very essence of business. This practical text covers areas of risk within abusiness, and brings you up to date with the latest thinking and techniques for managing risk in a structured andintegrated way.Topics: StrategyStrategy Maps: Converting Intangible Assets into Tangible Outcomesby Robert S. Kaplan and David P. NortonHarvard Business Press © 2004 (472 pages) CitationISBN:9781591391340Providing a visual epiphany for executives everywhere who cant figure out why their strategy isnt working, this powerfulguide is a blueprint any organization can follow to align processes, people, and information technology for superiorperformance. Topics: Corporate Finance, Innovation, Strategy
  59. 59. www.intesysconsulting.comStrategyThe Subtle Art of Strategy: Organizational Planning in Uncertain Timesby Ian WilsonGreenwood Press © 2003 (178 pages) CitationISBN:9781567204353The author of this text investigates the all-too-frequent failures of strategic planning, explains the reasons for suchdisappointments, and reformulates strategic planning as a long-term, holistic art form.Topics: Organizational Development, StrategyBusiness Performance Measurement: Theory and Practiceby Andy Neely (ed)Cambridge University Press © 2002 (366 pages) CitationISBN:9780521803427This multidisciplinary, international book draws together key themes to provide an up-to-date summary of the leadingideas in business performance measurement, theory and practice.Topics: International Business (General), StrategyAssumption-Based Planning: A Tool for Reducing Avoidable Surprisesby James A. DewarCambridge University Press © 2002 (248 pages) CitationISBN:9780521806534Unwelcome surprises in any organization can often be traced to the failure of an assumption that the organizationsleadership didnt anticipate or had "forgotten". This book presents a variety of techniques for rooting out thoseassumptions.Topics: Strategy, Change Management
  60. 60. www.intesysconsulting.comMARKETING ANDSALES
  61. 61. www.intesysconsulting.comCustomer ServiceA Practical Guide to CRMby Janice ReynoldsCMP Books © 2002 (285 pages) CitationISBN:9781578201020This book is a guide to achieving customer satisfaction by choosing the right CRM systems, and explains how to use CRMto integrate all channels of customer contact.Topics: Customer Service
  62. 62. www.intesysconsulting.comMarketing (General)New Product Development: A Guide for Your Journey to Best-Practice Processesby Marisa Brown, Paige Leavitt and Steve WrightAPQC © 2004 (105 pages) CitationISBN:9781932546255Whether you are seeking to re-engineer or simply refine your NPD processes, this guidebook will help by spelling out corepractices and key drivers to a successfully launched product.Topics: Marketing (General)Customer-Centered Products: Creating Successful Products Through Smart Requirements Managementby Ivy F. Hooks and Kristin A. FarryAMACOM © 2001 (272 pages) CitationISBN:9780814405680This guide analyzes the requirements management process, and offers hints and suggestions how to produce "better,cheaper, faster."Topics: Marketing (General)
  63. 63. www.intesysconsulting.comPROJECTMANAGEMENT
  64. 64. www.intesysconsulting.comBest PracticesExecutives Guide to Project Management: Organizational Processes and Practices for Supporting ComplexProjectsby Robert K. WysockiJohn Wiley & Sons © 2011 (223 pages) CitationISBN:9781118004074Sharing his forty-five years of project management experience, best-selling author and industry guru Robert Wysockipresents a straightforward, enlightening, and pragmatic guide to help senior managers make the transition to anorganization that profits and thrives on complexity.Topics: Best Practices, General PM ResourcesMaking Sense of Agile Project Management: Balancing Control and Agilityby Charles G. CobbJohn Wiley & Sons © 2011 (264 pages) CitationISBN:9780470943366Including many cases taken from real-world companies illustrating good and bad agile implementation, this book helpsproject managers think outside the box by presenting a deep exploration of agile principles, methodologies, and practices.Topics: Best Practices, General PM ResourcesThe AMA Handbook of Project Management, Third Editionby Paul C. Dinsmore and Jeannette Cabanis-BrewinAMACOM © 2011 (544 pages) CitationISBN:9780814415429Packed with case studies to ensure thorough comprehension of key principles, this thorough reference contains definitivemodels, advice, and in-depth solutions to specific project management dilemmas.Topics: Best Practices, PMP Certification, PM Tools & Technologies, General PM Resources
  65. 65. www.intesysconsulting.comBest PracticesProject Management the Agile Way: Making it Work in the Enterpriseby John C. GoodpastureJ. Ross Publishing © 2010 (377 pages) CitationISBN:9781604270273Presenting practical tips and application advice for how to harmonize agile and iterative methods (such as Scrum, XP,Crystal and EVO) with mainstream project processes, this book will show how to integrate these practices with othermethodologies used in the enterprise.Topics: Best Practices, Agile Methods, IT Project Management, General PM ResourcesEarned Value Project Management, Fourth Editionby Quentin W. Fleming and Joel M. KoppelmanProject Management Institute © 2010 (240 pages) CitationISBN:9781935589082Discussing the two different perceptions of the EVM concept, this book focuses on employing the concept based onimplementing a few fundamental principles and using project management best practices, which applies to all projects, ofany size and duration, in any industry.Topics: Best Practices, PM Tools & Technologies, General PM ResourcesA Practical Guide to Earned Value Project Management, Second Editionby Charles I. Budd and Charlene S. BuddManagement Concepts © 2010 (430 pages) CitationISBN:9781567262568Covering metrics, reporting systems, and the 32 criteria of successful EVMS, this guide is the go-to choice for bothcorporate and government professionals.Topics: Best Practices, PM Tools & Technologies, General PM Resources
  66. 66. www.intesysconsulting.comBest PracticesThe Little Black Book of Project Management, Third Editionby Michael C. ThomsettAMACOM © 2010 (272 pages) CitationISBN:9780814415290A fast-read solution for both seasoned and first-time project managers, this guide can help any professional achieve on-time results, superior organizational ability, consistent profit generation, and a reputation for both quality anddependability.Topics: Best Practices, PM Tools & Technologies, General PM ResourcesIdentifying and Managing Project Risk: Essential Tools for Failure-Proofing Your Project, Second Editionby Tom KendrickAMACOM © 2009 (369 pages) CitationISBN:9780814413401Drawing on real-world situations and hundreds of examples, this essential guide outlines proven methods, demonstrateskey ideas for project risk planning and shows how to use high-level risk assessment tools.Topics: Best Practices, PM Tools & Technologies, General PM ResourcesEffective Project Management: Traditional, Agile, Extreme, Fifth Editionby Robert K. WysockiJohn Wiley & Sons © 2009 (792 pages) Archive CitationISBN:9780470423677Introducing the tools, templates, and processes that youll need in your toolkit, this guide explores five different projectmanagement life cycle models for managing a project and offers step-by-step guidance on how to apply each technique.Topics: Best Practices, PM Tools & Technologies
  67. 67. www.intesysconsulting.comGeneral PM ResourcesFundamentals of Project Management, Fourth Editionby Joseph HeagneyAMACOM © 2012 (223 pages) CitationISBN:9780814417485Fully updated based on the latest version of the Project Management Body of Knowledge (PMBOK®), this up-to-the-minute guide is filled with tips and techniques for planning and executing projects on time, on budget, and with maximumefficiency.Topics: General PM ResourcesImproving Your Project Management Skills, Second Editionby Larry RichmanAMACOM © 2012 (221 pages) CitationISBN:9780814417287Based on the hugely popular American Management Association seminar of the same name, this ultra practical referenceoffers powerful and repeatable project initiatives that improve processes, streamline productivity, and cut costsdramatically.Topics: PM Tools & Technologies, General PM ResourcesLessons in Project Management, 2nd Editionby Tom Mochal and Jeff MochalApress © 2011 (235 pages) CitationISBN:9781430238348Containing an accessible, easy-to-read analysis of the challenges of real-world project management, this book presentseach problem and examines each solution while providing readers with tips on managing projects, such as developingrapport with project managers and team members.Topics: Case Studies - Other, General PM Resources
  68. 68. www.intesysconsulting.comGeneral PM ResourcesExecutives Guide to Project Management: Organizational Processes and Practices for Supporting ComplexProjectsby Robert K. WysockiJohn Wiley & Sons © 2011 (223 pages) CitationISBN:9781118004074Sharing his forty-five years of project management experience, best-selling author and industry guru Robert Wysockipresents a straightforward, enlightening, and pragmatic guide to help senior managers make the transition to anorganization that profits and thrives on complexity.Topics: Best Practices, General PM ResourcesGreen Project Managementby Richard Maltzman and David ShirleyAuerbach Publications © 2011 (296 pages) CitationISBN:9781439830017Featuring illustrative case studies and insights from acknowledged leaders in green project management, this book detailscutting-edge green techniques and methods, and teaches project managers how to maximize resources and get the mostout of limited budgets.Topics: Green Business, General PM ResourcesThe Project Management Answer Bookby Jeff FurmanManagement Concepts © 2011 (464 pages) CitationISBN:9781567262971Including practical tips on obtaining the PMP and related certifications, this concise, easy-to-use Q&A reference providesyou with the tools you need to improve project performance and achieve high-quality, low-risk results immediately.Topics: PMP Certification, General PM Resources
  69. 69. www.intesysconsulting.comGeneral PM ResourcesSuccessful Project Management, Third Editionby Larry RichmanAmerican Management Association © 2011 (226 pages) CitationISBN:9780761214885Teaching you how to use proven strategies in large or small projects to clarify the objectives, avoid serious errors ofomission, and eliminate costly mistakes, this concise course guide focuses on skills you can apply immediately tocomplete projects on time, on budget, and on targetTopics: General PM ResourcesMaking Sense of Agile Project Management: Balancing Control and Agilityby Charles G. CobbJohn Wiley & Sons © 2011 (264 pages) CitationISBN:9780470943366Including many cases taken from real-world companies illustrating good and bad agile implementation, this bookhelps project managers think outside the box by presenting a deep exploration of agile principles, methodologies, andpractices.Topics: Best Practices, General PM ResourcesThe AMA Handbook of Project Management, Third Editionby Paul C. Dinsmore and Jeannette Cabanis-BrewinAMACOM © 2011 (544 pages) CitationISBN:9780814415429Packed with case studies to ensure thorough comprehension of key principles, this thorough reference containsdefinitive models, advice, and in-depth solutions to specific project management dilemmas.Topics: Best Practices, PMP Certification, PM Tools & Technologies, General PM Resources
  70. 70. www.intesysconsulting.comPM Tools and TechnologyImproving Your Project Management Skills, Second Editionby Larry RichmanAMACOM © 2012 (221 pages) CitationISBN:9780814417287Based on the hugely popular American Management Association seminar of the same name, this ultra practicalreference offers powerful and repeatable project initiatives that improve processes, streamline productivity, and cut costsdramatically.Topics: PM Tools & Technologies, General PM ResourcesThe AMA Handbook of Project Management, Third Editionby Paul C. Dinsmore and Jeannette Cabanis-BrewinAMACOM © 2011 (544 pages) CitationISBN:9780814415429Packed with case studies to ensure thorough comprehension of key principles, this thorough reference contains definitivemodels, advice, and in-depth solutions to specific project management dilemmas.Topics: Best Practices, PMP Certification, PM Tools & Technologies, General PM ResourcesSocial Media for Project Managersby Elizabeth HarrinProject Management Institute © 2010 (170 pages) CitationISBN:9781935589112Filled with examples of companies and individuals using social media tools to improve their project practices, this bookexplains how social media technologies can be used within a company to support the making of a product through theproject management process. Topics: Strategy, PM Tools & Technologies
  71. 71. www.intesysconsulting.comPM Tools and TechnologyEarned Value Project Management, Fourth Editionby Quentin W. Fleming and Joel M. KoppelmanProject Management Institute © 2010 (240 pages) CitationISBN:9781935589082Discussing the two different perceptions of the EVM concept, this book focuses on employing the concept based onimplementing a few fundamental principles and using project management best practices, which applies to all projects,of any size and duration, in any industry.Topics: Best Practices, PM Tools & Technologies, General PM ResourcesProgram Managementby Michel ThiryGower Publishing Limited © 2010 (221 pages) CitationISBN:9780566088827Grounded in a robust theoretical framework, complemented by a number of case studies, this practical guide analyzesthe best organizational structures for program management and provides tools and techniques to deal with complex,unplanned change in a structured manner.Topics: PM Tools & Technologies, StrategyA Practical Guide to Earned Value Project Management, Second Editionby Charles I. Budd and Charlene S. BuddManagement Concepts © 2010 (430 pages) CitationISBN:9781567262568Covering metrics, reporting systems, and the 32 criteria of successful EVMS, this guide is the go-to choice for bothcorporate and government professionals.Topics: Best Practices, PM Tools & Technologies, General PM Resources
  72. 72. www.intesysconsulting.comPM Tools and TechnologyThe Little Black Book of Project Management, Third Editionby Michael C. ThomsettAMACOM © 2010 (272 pages) CitationISBN:9780814415290A fast-read solution for both seasoned and first-time project managers, this guide can help any professional achieve on-time results, superior organizational ability, consistent profit generation, and a reputation for both quality anddependability.Topics: Best Practices, PM Tools & Technologies, General PM ResourcesProject Manager Street Smarts: A Real World Guide to PMP Skillsby Linda Kretz Zaval and Terri A. WagnerSybex © 2009 (408 pages) Archive CitationISBN:9780470479599Designed to provide you with an accurate look into the field of project management, this practical book offers a uniqueand insightful perspective on the demands of a project manager on a day-to-day basis.Topics: PM Tools & Technologies, General PM ResourcesQ & As for the PMBOK® Guide, Fourth Editionby Frank T. Anbari (ed)Project Management Institute © 2009 (230 pages) CitationISBN:9781933890753Featuring clear, direct writing, and questions that are quick, to the point, and stress the core essentials of projectmanagement, this guide will help fine-tune your development skills, as well as test your knowledge.Topics: PM Tools & Technologies, General PM Resources
  73. 73. www.intesysconsulting.comPMP CertificationPMP Exam Prep: Questions, Answers, & Explanationsby Christopher ScordoSSI Logic © 2011 (422 pages) CitationISBN:9780982576809Based on the latest PMBOK® Guide, Fourth Edition, and packed with 1000+ realistic PMP sample questions to help youpass the exam on your first try, this guide allows students to adjust to the pace, subject matter, and difficulty of the realProject Management Professional (PMP) exam.Topics: PMP Certification, PMPThe Project Management Answer Bookby Jeff FurmanManagement Concepts © 2011 (464 pages) CitationISBN:9781567262971Including practical tips on obtaining the PMP and related certifications, this concise, easy-to-use Q&A reference providesyou with the tools you need to improve project performance and achieve high-quality, low-risk results immediately.Topics: PMP Certification, General PM ResourcesThe AMA Handbook of Project Management, Third Editionby Paul C. Dinsmore and Jeannette Cabanis-BrewinAMACOM © 2011 (544 pages) CitationISBN:9780814415429Packed with case studies to ensure thorough comprehension of key principles, this thorough reference containsdefinitive models, advice, and in-depth solutions to specific project management dilemmas.Topics: Best Practices, PMP Certification, PM Tools & Technologies, General PM Resources
  74. 74. www.intesysconsulting.comPMP CertificationPMP: Project Management Professional Exam: Review Guideby Kim Heldman and Vanina ManganoSybex © 2009 (360 pages) Archive CitationISBN:9780470479582A concise, focused study aid aimed at preparing you for PMP certification, this comprehensive guide covers all sixdomain areas and provides the tools you need to approach the challenging exam with confidence.Topics: PMP CertificationProject Management: A Systems Approach to Planning, Scheduling, and Controlling, Tenth Editionby Harold KerznerJohn Wiley & Sons © 2009 (1120 pages) CitationISBN:9780470278703With plenty of case studies, as well as discussion and multiple-choice questions, this book gives students andprofessionals a profound understanding of project management with insights from one of the best-known andrespected authorities on the subject.Topics: PMP Certification, PM Tools & TechnologiesPMP: Project Management Professional Study Guide, Fifth Editionby Kim HeldmanSybex © 2009 (672 pages) CitationISBN:9780470455586A comprehensive study guide for the PMP certification exam that can also be used as a reference afterwards, this bookincludes hands-on, real-world scenarios to prepare you for the many situations you may face on the job.Topics: PMP Certification
  75. 75. www.intesysconsulting.comPMP CertificationPMI Risk Management Professional (PMI-RMP) Examination Specificationby Project Management InstituteProject Management Institute © 2008 (28 pages) CitationISBN:9781933890500Providing a breakdown of the credential exam contents as a guide for areas to study, this book describes the tasks thatrisk professionals perform and the knowledge and skills used to complete each task.Topics: PMP CertificationPMI-Scheduling Professional (PMI-SP) Examination Specificationby Project Management InstituteProject Management Institute © 2008 (32 pages) CitationISBN:9781933890449Providing a breakdown of the credential exam contents as a guide for areas to study, this book describes the tasks thatscheduling professionals perform and the knowledge and skills used to complete each task.Topics: PMP CertificationProject Scheduling and Cost Control: Planning, Monitoring and Controlling the Baselineby James C. TaylorJ. Ross Publishing © 2008 (313 pages) CitationISBN:9781932159110Containing numerous instructional examples, this guide offers a clear understanding of the activities, concepts,techniques, and tools of project scheduling and cost control that can be applied to any industry.Topics: Best Practices, PMP Certification, PM Tools & Technologies, General PM Resources
  76. 76. www.intesysconsulting.comQUALITY ANDMANUFACTURINGMANAGEMENT
  77. 77. www.intesysconsulting.comLean InitiativesBuilding a Project-Driven Enterprise: How to Slash Waste and Boost Profits Through Lean Project Managementby Ronald MascitelliTechnology Perspectives © 2002 (382 pages) CitationISBN:9780966269710This text describes breakthrough methods for eliminating non-value-added waste from any project. The goal is to enableyou to apply these methods the very next day to begin saving time and boosting profits.Topics: Best Practices, Lean Initiatives
  78. 78. www.intesysconsulting.comManufacturing and ProductionThe Toyota Product Development System: Integrating People, Process, and Technologyby James M. Morgan and Jeffrey K. LikerProductivity Press © 2006 (398 pages) CitationISBN:9781563272820By comparing and contrasting the world-class product development process of Toyota with that of a U.S. competitor, this bookanalyzes the effective product development methodology that has made Toyota the most forward-thinking company in the industry.Topics: Manufacturing & ProductionAdvanced Quality Planning: A Commonsense Guide to AQP and APQPby D. H. StamatisProductivity Press © 1998 (245 pages) CitationISBN:9781563272585This guide clearly explains the AQP process and how to situate development in the structure of planning strategies.Topics: Quality Management, Manufacturing & Production
  79. 79. www.intesysconsulting.comQuality ManagementKeeping Score: Using the Right Metrics to Drive World-Class Performanceby Mark Graham BrownProductivity Press © 1996 (198 pages) CitationISBN:9780814403273Learn to properly compute customer approval and worth, value of products and services, and employee contentmentwith this resourceful guide.Topics: Quality ManagementThe Basics of Process Mappingby Robert DamelioProductivity Press © 1996 (65 pages) CitationISBN:9780527763169Make accurate enhancements in your business through this guides work flow and customer-supplier correlations.Topics: Quality ManagementThe Basics of Benchmarkingby Robert DamelioProductivity Press © 1995 (74 pages) CitationISBN:9780527763015This handy reference provides a guided tour through the fundamental elements of benchmarking: Analysis, Discovery,and Implementation.Topics: Quality Management
  80. 80. www.intesysconsulting.comSix SigmaManaging Six Sigma: A Practical Guide to Understanding, Assessing, and Implementing the Strategy That YieldsBottom-Line Successby Forrest W. Breyfogle III, James M. Cupello and Becki MeadowsJohn Wiley & Sons © 2001 (288 pages) CitationISBN:9780471396734This book provides both detailed coverage of Six Sigma techniques and effective methods for managing those whoimplement Six Sigma and focuses on manufacturing, development, and service/transactional examples.Topics: Six Sigma
  81. 81. www.intesysconsulting.comSupply Chain ManagementNo Excuses: A Business Process Approach to Managing Operational Riskby Dennis I. Dickstein and Robert H. FlastJohn Wiley & Sons © 2009 (320 pages) CitationISBN:9780470227534Written with a unique focus on integrating business process management with operational risk management, this proactiveguidebook presents step-by-step lessons and checklists to help identify and mitigate operational risks in an organization.Topics: Supply Chain Management, Policies & Procedures, StrategySupply Chain Management Best Practicesby David BlanchardJohn Wiley & Sons © 2007 (320 pages) Archive CitationISBN:9780471781417Identifying the best supply chain practices throughout a number of industries, this straightforward book reveals how thesecompanies used proven strategies and performance metrics to design extended enterprises and become world-class intheir fields.Topics: Supply Chain Management
  82. 82. www.intesysconsulting.comSOCIAL MEDIA
  83. 83. www.intesysconsulting.comStrategySocial Media for Project Managersby Elizabeth HarrinProject Management Institute © 2010 (170 pages) CitationISBN:9781935589112Filled with examples of companies and individuals using social media tools to improve their project practices, this bookexplains how social media technologies can be used within a company to support the making of a product through theproject management process.Topics: Strategy, PM Tools & Technologies
  84. 84. www.intesysconsulting.comSUSTAINABILITY
  85. 85. www.intesysconsulting.comGreen BusinessGreen Project Managementby Richard Maltzman and David ShirleyAuerbach Publications © 2011 (296 pages) CitationISBN:9781439830017Featuring illustrative case studies and insights from acknowledged leaders in green project management, this book detailscutting-edge green techniques and methods, and teaches project managers how to maximize resources and get the mostout of limited budgets.Topics: Green Business, General PM Resources
  86. 86. www.intesysconsulting.comTEAM SKILLS
  87. 87. www.intesysconsulting.comManaging a TeamThe First-Time Manager’s Guide to Team Buildingby Gary S. TopchikAMACOM © 2007 (144 pages) CitationISBN:9780814474297Packed with activities and assessments for both the manager and team members, this engaging book helps readersdiscover how their own leadership and management style influences the success of their teams.Topics: Managing a Team, First Time ManagerResults Without Authority: Controlling a Project When the Team Doesnt Report to Youby Tom KendrickAMACOM © 2006 (272 pages) Archive CitationISBN:9780814473436Packed with invaluable guidance for controlling projects of all scopes and in any field, this book will help novice andexperienced project leaders get the best from their project teams.Topics: Best Practices, Managing a TeamQuick Team-Building Activities for Busy Managers: 50 Exercises That Get Results in Just 15 Minutesby Brian Cole MillerAMACOM © 2004 (171 pages) CitationISBN:9780814472019This text presents 50 fun, practical exercises for supervisors, managers, and team leaders; the exercises cover dealingwith change and its effects, keeping competition healthy and productive, recognizing efforts and accomplishments, andmore. Topics: Managing a Team, Working on a Team
  88. 88. www.intesysconsulting.comManaging a TeamThe Five Dysfunctions of a Team: A Leadership Fableby Patrick LencioniJossey-Bass © 2002 (229 pages) CitationISBN:9780787960759Using fiction, this book exemplifies the dysfunctional philosophies teams and team members grapple with, and how toavoid them.Topics: Managing a Team, Management Stories, Working on a TeamMaking Teams Work: How to Form, Measure, and Transition Todays Teamsby Donna DeeproseAMACOM © 2001 (168 pages) CitationISBN:9780761213475Self-paced learning for a fast-paced world.Topics: Managing a TeamHow to Lead Work Teams: Facilitation Skills, Second Editionby Fran ReesPfeiffer © 2001 (227 pages) CitationISBN:9780787956912Learn what it takes to empower your teams.Topics: Managing a Team
  89. 89. www.intesysconsulting.comManaging a TeamThe Team Building Tool Kit: Tips, Tactics, and Rules for Effective Workplace Teamsby Deborah Harrington-MackinAMACOM © 1994 (178 pages) CitationISBN:9780814478264Tips, tactics, and rules for effective workplace teams.Topics: Managing a Team, Working on a Team
  90. 90. www.intesysconsulting.comTeamwork and TechnologyTools for Team Excellenceby Gregory E. HuszczoDavies-Black Publishing © 1996 (230 pages) CitationISBN:9780891060819Learn the seven key components of team excellence.Topics: Working on a Team, Teamwork & Technology
  91. 91. www.intesysconsulting.comVirtual TeamsThe Virtual Edge: Embracing Technology For Distributed Project Team Success, Second Editionby Margery MayerProject Management Institute © 2010 (114 pages) CitationISBN:9781935589099Identifying opportunities, challenges, and best practices unique to global project leaders who thrive on the excitement,challenge, and complexity of managing global distributed resources, this book delves into the nuances of virtual teams andhow effective they can be.Topics: Virtual Teams, IT Project Management, Computer Applications, General PM ResourcesImplementing the Virtual Project Management Office: Proven Strategies for Successby Marcus GoncalvesMcGraw-Hill © 2007 (312 pages) CitationISBN:9780071459174Authored by leading project management expert Marcus Goncalves, this detailed, step-by-step book offers cutting-edgetechniques for managing projects across borders, and utilizing the necessary technologies ePM managers and virtualteams need.Topics: Best Practices, Virtual Teams, General PM ResourcesVirtual Collaboration: Enabling Project Teams and Communitiesby American Productivity & Quality CenterAPQC © 2004 (150 pages) CitationISBN:9781932546217As organizations do more of their work and collaboration virtually, they need a new set of skills, techniques, andguidelines. This report guides the successful preparation, design, and implementation of virtual collaboration within anorganization.Topics: Virtual Teams
  92. 92. www.intesysconsulting.comVirtual TeamsVirtual Teams: Projects, Protocols, and Processesby David PauleenIGI Global © 2004 (325 pages) CitationISBN:9781591402251This text presents research on real work-based virtual teams and offers in depth discussions on issues critical to virtualteam success including the place of virtual teams in organizations, leadership, trust and relationship building and more.Topics: Virtual TeamsAchieving Project Management Success Using Virtual Teamsby Parviz F. Rad and Ginger LevinJ. Ross Publishing © 2003 (194 pages) CitationISBN:9781932159035This in-depth guide describes how to build high-performance virtual project teams, shows how to reduce the cost ofvirtual teams and includes tools and techniques for assessing the maturity of project teams.Topics: Best Practices, Virtual TeamsMastering Virtual Teams: Strategies, Tools, and Techniques That Succeed, Second Editionby Deborah L. Duarte and Nancy Tennant SnyderJossey-Bass © 2001 (232 pages) CitationISBN:9780787955892A first-of-its-kind practical toolkit for leaders and members of virtual and global teams, this book details solutions to theunique challenges of working cross-culturally and cross-functionally.Topics: Virtual Teams
  93. 93. www.intesysconsulting.comWorking on a TeamQuick Team-Building Activities for Busy Managers: 50 Exercises That Get Results in Just 15 Minutesby Brian Cole MillerAMACOM © 2004 (171 pages) CitationISBN:9780814472019This text presents 50 fun, practical exercises for supervisors, managers, and team leaders; the exercises cover dealingwith change and its effects, keeping competition healthy and productive, recognizing efforts and accomplishments, andmore.Topics: Managing a Team, Working on a TeamThe Five Dysfunctions of a Team: A Leadership Fableby Patrick LencioniJossey-Bass © 2002 (229 pages) CitationISBN:9780787960759Using fiction, this book exemplifies the dysfunctional philosophies teams and team members grapple with, and how toavoid them.Topics: Managing a Team, Management Stories, Working on a TeamThe Human Aspects of Project Management: Managing the Project Team, Volume Threeby Vijay K. VermaProject Management Institute © 1997 (296 pages) CitationISBN:9781880410424How to cultivate and lead highly effective teams.Topics: Working on a Team, General PM Resources
  94. 94. www.intesysconsulting.comWorking on a TeamTools for Team Excellenceby Gregory E. HuszczoDavies-Black Publishing © 1996 (230 pages) CitationISBN:9780891060819Learn the seven key components of team excellence.Topics: Working on a Team, Teamwork & TechnologyThe Team Building Tool Kit: Tips, Tactics, and Rules for Effective Workplace Teamsby Deborah Harrington-MackinAMACOM © 1994 (178 pages) CitationISBN:9780814478264Tips, tactics, and rules for effective workplace teams.Topics: Managing a Team, Working on a Team
  95. 95. www.intesysconsulting.comTECHNOLOGY INBUSINESS
  96. 96. www.intesysconsulting.comComputer ApplicationsThe Virtual Edge: Embracing Technology For Distributed Project Team Success, Second Editionby Margery MayerProject Management Institute © 2010 (114 pages) CitationISBN:9781935589099Identifying opportunities, challenges, and best practices unique to global project leaders who thrive on the excitement,challenge, and complexity of managing global distributed resources, this book delves into the nuances of virtual teamsand how effective they can be.Topics: Virtual Teams, IT Project Management, Computer Applications, General PM ResourcesDynamic Scheduling with Microsoft Office Project 2007: The Book By and For Professionalsby Rodolfo AmbrizJ. Ross Publishing © 2008 (761 pages) CitationISBN:9781932159875Through the use of helpful screen shots, hands-on exercises, illustrations, and review questions, this guide will help youget up to speed quickly with Project 2007 and enable you to create effective schedules more efficiently.Topics: Best Practices, PM Tools & Technologies, Computer Applications, General PM ResourcesCorporate Portalsby Heidi CollinsAMACOM © 2001 (394 pages) CitationISBN:9780814405932If your company is exploring the feasibility of deploying a corporate portal, this book can help.Topics: E-Commerce, Computer Applications
  97. 97. www.intesysconsulting.comE-CommerceCorporate Portalsby Heidi CollinsAMACOM © 2001 (394 pages) CitationISBN:9780814405932If your company is exploring the feasibility of deploying a corporate portal, this book can help.Topics: E-Commerce, Computer ApplicationsKnowledge Management and Virtual Organizationsby Yogesh MalhotraIGI Global © 2000 (390 pages) CitationISBN:9781878289735Applying knowledge management theory and practice to e-teams, e-companies, and e-communities.Topics: E-Commerce, Knowledge Management
  98. 98. www.intesysconsulting.comMISWorkflow Management: Models, Methods, and Systemsby Wil van der Aalst and Kees van HeeThe MIT Press © 2002 (368 pages) CitationISBN:9780262720465This book provides a basic overview of workflow management terminology and organization, as well as detailedcoverage of workflow modeling with Petri nets.Topics: Operations Management, MISKnowledge Management: A State of the Art Guideby Paul R. Gamble and John BlackwellKogan Page © 2001 (240 pages) CitationISBN:9780749436490A must-read reference for managers dealing with information overload.Topics: MISA Guide to Software Package Evaluation and Selectionby Nathan HollanderAMACOM © 2000 (344 pages) CitationISBN:9780814405536Presents a formal methodology for IT departments to follow when determining business requirements and choosingsoftware vendors and products.Topics: Operations, MIS
  99. 99. www.intesysconsulting.comMISAligning Information Technology with Corporate Strategyby American Productivity & Quality CenterAPQC © 1999 (62 pages) CitationISBN:9781928593195This Best Practice Report explains how how leading organizations remain on top by approaching IT as a strategicinvestment and ensuring that IT projects and functions meet the needs of the business, remain up-to-date, and are heldaccountable.Topics: MIS, StrategySuccessful Information Systems Implementation: The Human Side, Second Editionby Jeffrey K. Pinto and Ido MilletProject Management Institute © 1999 (196 pages) CitationISBN:9781880410660Why information systems projects fail and how to avoid it.Topics: Management, MIS
  100. 100. www.intesysconsulting.comReference for Non Technical ManagerFundamentals of Effective Program Management: A Process Approach Based on the Global Standardby Paul SangheraJ. Ross Publishing © 2008 (377 pages) CitationISBN:9781932159691Including discussion exercises, tools and techniques, as well as notes and tips, this unique guide presents cohesive,concise, yet comprehensive coverage of the fundamentals of program management.Topics: Best Practices, PM Tools & Technologies, References for the Non-Technical Manager, General PM Resources
  101. 101. www.intesysconsulting.comAPROVECHEMOS ESTE EXCELENTE RECURSO!!!!

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