1. Today’s Technology and You
Safe computing in a digital world
May 17, 2013
Eric A. Vanderburg, MBA, CISSP
Director, Cyber Security and Information Systems

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Who Are We?
JurInnov works with organizations that want to
more effectively manage matters involving
“Electronically Stored Information” (ESI).
– Computer Forensics
– Cyber Security
– Electronic Discovery
– Document and Case Management

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What are Cybercriminals After?
Access to:
– Personal information
– Patent applications
– Financial information
– M&A documents
– Intellectual property
– Client correspondence
Business disruption of:
– Calendar system
– Billing system
– Website

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90/10 Rule
Process
Technology
People
10%
90%

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Starts with you
• Exercise safe computing practices
• Report suspicious activity
• Notify IT/information security of potential
security incidents
• Escort guests through facilities
• Challenge guests

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Passwords
• Passwords are the keys to many things: your bank
account, your computer, your email, a server on a
network.
• Your password gives others the power to:
– Access your account (financial, email, etc)
– Modify or destroy your files
– Send malicious e-mail such as spam or threats in your
name
– Commit fraud while masquerading as you
– Use your computer to distribute illegally files such as
movies, songs or worse (child pornography)

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Passwords and Accounts
• Creating a secure password
• Passphrase: Here24octopihad5legslike*fish
• Secondary logon
• Limit administrative accounts
• Lock the computer
• Autolock
• Change default passwords
• Change passwords that you suspect may have been
compromised
• Choose recovery hints and challenges wisely

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Passwords
• Do not store them in obvious places
• Do not let anyone observe you entering it
• Do not share your password
• Do not reveal a password
– on questionnaires or security forms
– to anyone over the phone, e-mail, or IM
• Do not use same password for different servers/services
• Do not use written examples of passwords

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Spotting password theft
• Email
– Large number of rejected messages
– Missing emails
– Messages in sent mail that you didn’t send
• Social media
– Posts you did not make
– Many unknown contacts

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When is data really gone?
• Deleting a file does not actually remove it from
your computer
• Files persist until they are overwritten
• Full or partial files may be recoverable
• Sensitive data should be wiped
• Drives should be wiped before being reused

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Browser security
• Cookies
• Block pop-ups
• HTTP vs. HTTPS
• Certificates
• Fake sites
– Swapped Characters yuotube.com
– Replaced Characters wschovia.com
– Inserted Characters Gooogle.com
– Deleted Character Facbook.com
– Missing dot wwwmicrosoft.com

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Working remotely
• Free Wi-Fi
• Encrypt and password protect mobile
devices
• VPN
• Enable computer firewall
• Disable shares or use a homegroup (if not
on a domain)

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Public computers
• Limit what you do
• Erase your tracks (clear history)
– IE (Tools, Internet Options, General tab, Delete Browsing
History)
– Firefox (Tools, Options, Privacy tab, clear private data)
– Use private browsing window
• Do not save files locally
• Don’t save passwords
• Watch for over the shoulder
• Delete temporary files
• Exit programs and close browser when you leave

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Social media
• Privacy settings
– Default
– Per-post
• Who should be your friend?
• Geolocation
• Watch out for social scams
– Mugged on vacation
– Free stuff
– Spammed content and links

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Social engineering
• Social engineering preys on qualities of human
nature:
 the desire to be helpful
 the tendency to trust people
 the fear of getting into trouble

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Malware
• Viruses
• Trojans
• Keyloggers
• Bots
• Spyware
• Adware

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Why malware?
• Revenge
• Sense of power
• To prove a point
• Bragging rights
• Profit
• To attack other systems
• Because they can

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Spyware
• Corrupts/alters the current
software
• Tracks browsing habits, sites
• Interferes with system settings
• (registry, startup)
• Steals passwords, information etc.

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Spyware
• How does it get there?
– Email
– Instant Messaging
– Internet Browsing
– P2P Software
• Don’t take downloads from strangers
– What else are you getting with the “free” stuff
– Be cautious with bundled installers

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Spyware
• Identifying it
– Sluggish computer
– Annoying pop-ups
– Changes to browser home pages
– Unwanted toolbars
– Unknown programs appear

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Preventing malware
• Safe browsing habits
• Up-to-date antivirus
• Antimalware software
• Computer firewall
• Windows updates

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Virus Hoax

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Phishing
• False Sense Of Urgency - Threatens to "close/suspend
your account”, charge a fee or talks about suspicious
logon attempts, etc.
• Suspicious-Looking Links - Links containing all or part of
a real company's name asking you to submit personal
information.
• Not personalized – does not address you by name or
include a masked version of the account number.
• Misspelled or Poorly Written – Helps fraudulent emails
avoid spam filters

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Phishing Examples

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Phishing examples

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Phishing examples

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Phishing examples

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Phishing
• Treat all email with suspicion
• Never use a link in an email to get to any web
page
• Never send personal or financial information to
any one via email
• Never give personal or financial information
solicited via email

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Spatial security

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Spatial security
• Computers or whiteboard placement
• Facing away from windows or public areas
• Monitor privacy screen
• One way window film

31. Questions

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Blogs & Podcasts
• 50,000 Medicaid providers’
data breached
• Data breach threats of 2013
• Ignorance of the breach is
no excuse
• Over processing of ESI and
the Microsoft letter
• Predictive coding gets a
glossary
• LegalTech 2013

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For assistance or additional information
• Phone: 216-664-1100
• Web: www.jurinnov.com
• Email: eric.vanderburg@jurinnov.com
JurInnov Ltd.
The Idea Center
1375 Euclid Avenue, Suite 400
Cleveland, Ohio 44115