Volunteer manual

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Volunteer manual

  1. 1. Volunteer Manual
  2. 2. Volunteer Manual Table of ContentsLetter from the Mayor ..............................................................................................................3City of Lafayette Volunteer Mission Statement .....................................................................4History of the City of Lafayette ...............................................................................................5Map of Locations of Volunteer Opportunities .......................................................................6Purpose of the Volunteer Manual ...........................................................................................7 Role of the Volunteer Committee............................................................................................7 Duties and Expectations .........................................................................................................7 Rewards and Recognition.......................................................................................................7 Conduct ..................................................................................................................................7 Schedule.................................................................................................................................7 Driving Vehicles ......................................................................................................................7Policies......................................................................................................................................8 Vehicle Accidents ...................................................................................................................8 Hostile Work Environment ......................................................................................................8 Volunteer Accident Medical Coverage Plan............................................................................8 Drug Free Workplace..............................................................................................................8 Volunteer Background Checks ...............................................................................................8Safety Guidelines for Outdoor Volunteers .............................................................................9 Proper clothing and precautions .............................................................................................9 Watch for Hazards ..................................................................................................................9 Chaperones ..........................................................................................................................10 Hours ....................................................................................................................................10 Role of the Safety Coordinator .............................................................................................10 In Case of Emergency ..........................................................................................................10May 2006 Page 2
  3. 3. Volunteer Manual Letter from the MayorDear Volunteers, Your decision to volunteer for the City of Lafayette is an important one. Volunteersmake our community a better place to live. City volunteer opportunities will connect you withpeople and programs that will utilize your talents and benefit others. I am proud of the contributions our volunteers are making to enhance the quality of lifehere in Lafayette. On behalf of the city staff, thank you for your service and dedication. Welook forward to working with you and celebrating your accomplishments!Sincerely,Christopher J. BerryMay 2006 Page 3
  4. 4. Volunteer Manual City of Lafayette Volunteer Mission Statement Adopted February 16, 2001 Because we believe that our volunteers are a reflection of and an invaluable resource toour community, we will strive to provide them with a supportive, safe environment, offer them afulfilling experience, and celebrate their efforts. In turn, we will endeavor to ensure that wegive to our community a diverse and safe population of volunteers who will enrich our lives anduphold our standards of excellence.May 2006 Page 4
  5. 5. Volunteer Manual History of the City of Lafayette During the 1860’s, Lafayette and Mary Miller were among the thousands of people whomigrated to the Front Range of the Rocky Mountains to avoid the effects of the Civil War.Among the many business and societal ventures for the Millers was a farm in Boulder Countylocated two miles east of Louisville, the current site of Old Town Lafayette. In 1884, the richestvein of coal in the Boulder Valley was discovered on the Miller Ranch. Mary Miller platted a150 acre town site in 1888 and named it after her recently deceased husband, Lafayette. Thetown was incorporated in 1889 and continued to flourish for the next 50 years in an economybased on coal mining. By Lafayette’s Centennial Celebration in 1989, the City had begun aprocess of creating a viable economic base to sustain City services. Improvements ineconomic development allowed the City to support improvements in services and amenities forresidents, like the award winning Bob L Burger Recreation Center, which was opened in 1990.The early 1990’s also saw the completion of the Indian Peaks Golf Course, designed by HaleIrwin, one of the most highly-rated municipal golf courses in Colorado. In 1997 the Cityopened a new library on Baseline Road. The south side of the building hosts a mural (shownabove) 42’ x 13’, made of 75,000 ceramic tiles, depicting our coal mining history.May 2006 Page 5
  6. 6. Volunteer Manual Map of Locations of Volunteer OpportunitiesMay 2006 Page 6
  7. 7. Volunteer Manual Purpose of the Volunteer Manual The Volunteer Manual will: • Provide direction to volunteers • Answer questions regarding volunteering • Define the role of volunteers • Help volunteers be effectiveRole of the Volunteer CommitteeThe role of the Volunteer Committee is to recruit and place volunteers into City programs. TheVolunteer Committee assists staff in identifying motivated and creative volunteers, whilekeeping track of their contributions. Outstanding volunteers are recognized annually.Duties and ExpectationsA description for your assignment will be developed by your volunteer coordinator. It willcontain the purpose and duties of your assignment, as well as your assignment qualifications.You may not perform professional services for which certification is required unless youalready hold the appropriate certificate or license and have received approval from yourvolunteer coordinator. Please provide a copy of any certification or license (i.e. special drivinglicenses or first aid and CPR certificates).Rewards and RecognitionThe City of Lafayette and the Volunteer Committee are proud of our volunteers and theiraccomplishments, and enjoy rewarding them accordingly. Each year the City of Lafayettepresents the Volunteer of the Year Award and the Volunteer Group of the Year Award torecognize outstanding efforts of each of our volunteers.ConductWhile volunteering with the City of Lafayette, volunteers are expected to conduct themselveswith the highest level of honesty and integrity. Any conduct demonstrated other than this mayresult in the volunteer being permanently excused from their assigned responsibilities.ScheduleIt is important for volunteers to perform their duties per the agreed upon schedule. If you findyou have a schedule conflict, please inform your volunteer coordinator as far in advance aspossible so that alternative arrangements may be made.Driving VehiclesVolunteers who will be driving (whether their own vehicle or City owned vehicle) will provideproof of insurance and proof of a valid Colorado drivers license with a good driving record.May 2006 Page 7
  8. 8. Volunteer Manual PoliciesVehicle AccidentsIn the event of an accident involving a vehicle (either City owned or privately owned) while youare performing your volunteer duties, you should immediately contact the local police. Requestthat all parties to the accident remain at the scene until a law enforcement representativereleases them. Report the accident to your volunteer coordinator and Human Resources assoon as possible, but no later than the next day. Refrain from any discussion of the accidentwith anyone other than the investigating Police Officer, appropriate City officials,representatives of the insurance company designated by the City, and/or representatives ofyour own insurance company.Please note that automobile insurance follows the automobile. If you are driving a City vehicle,City insurance will be in effect. If you are driving your own vehicle, only your personalautomobile insurance is applicable. For the purpose of this policy, performing volunteer dutiesalso includes those periods of time when a volunteer is on break.Hostile Work EnvironmentAll City volunteers have a right to function in an environment free from all forms ofdiscrimination and conduct which can be considered harassing, coercive, or disruptive.Harassment based on race, color, religion, sex, national origin, age, disability, sexualorientation or any characteristic protected by law, will not be sanctioned or tolerated. If such asituation arises, promptly report it to your volunteer coordinator; all reports will be investigatedand where appropriate corrective action will be taken.Volunteer Accident Medical Coverage PlanThe City of Lafayette has accident medical insurance coverage for our volunteers, specificinformation may be obtained from the Human Resources Division.Drug Free WorkplaceThe City is committed to a safe, healthy and productive environment for all volunteers and thatthey are free from the effects of substance abuse. Volunteers are expected to be inappropriate mental and physical condition while volunteering. Volunteers will perform theirduties free of the influence of illegal drugs or other intoxicants. The unlawful manufacture,distribution, dispensation, possession, or use of a controlled substance on City premises orwhile conducting City business off City premises is absolutely prohibited. Volunteers mustreport any conviction, pleas of guilty, or no contest under a criminal drug statute for violationswithin five days. Violation of this policy will result in the volunteer being permanently excludedfrom their assigned responsibilities, along with possible legal consequences.Volunteer Background ChecksIn an effort to provide our volunteers, employees, and citizens with the safest environmentpossible, the City conducts background checks on volunteers.May 2006 Page 8
  9. 9. Volunteer Manual Safety Guidelines for Outdoor VolunteersProper clothing and precautions Wear long pants and a long-sleeved shirt. You may be climbing under branches, down on your hands and knees, or walking through tall vegetation. Wear sunglasses and a hat; a hat will cut down on the sun’s heat in the summer and insulate your body on cooler days. Wear sturdy shoes. Do not wear sandals! You are likely to encounter glass, wire and rusty metal. Good sturdy tennis shoes or boots will protect your feet from punctures. You will probably be walking some distance and your feet will appreciate the support. Bring a pair of gloves with your name on them. Leather work gloves are best because they protect you from thorns, glass, wire, trash, etc. Make sure that children have heavyweight gloves. Apply sunscreen before you go to your site and bring sunscreen with you. Even though you have a hat and other protective clothing, you can still get sunburn. If you are working along busy streets or in medians, the City of Lafayette will provide your team with fluorescent work vests, at your request. Drink plenty of fluids to stay hydrated while you work. Bring along some quick energy snacks if you will be outdoors for a long period of time.Watch for Hazards Watch for snakes, dogs, cats, prairie dogs, birds, squirrels, geese, etc. These critters may look cute and friendly, but they may bite or scratch you. If one is creating a problem or if you discover a dead or dying animal, please do not touch it and have your group leader call the Lafayette Police Department at 303-665-5571. Also, report to the police any contraband or stolen items found. Insects are abundant. Be prepared to deal with spiders, bees, wasps, mosquitoes, gnats, flies and other insects. Use an insect repellant to make the day a little more enjoyable. Man-made hazards include construction areas such as irrigation trenches, concrete work and other projects. Respect barricades and warning signs. Be cautious around electrical power lines, utility boxes and transformers. Watch out for potholes where you could twist an ankle and muddy, wet or icy areas where you could slip and fall. Do not touch materials that may be toxic or hazardous. For your safety and to make trash bags easy to transport, do not compact trash in them.May 2006 Page 9
  10. 10. Volunteer Manual Many open space properties, trails and parks border busy streets and private property. Stay off private property and watch for traffic. Keep in mind that trails have pedestrian and bicycle traffic. Please yield the right of way to park users and avoid blocking their path. You may want to establish a verbal warning system for workers in high traffic areas. It is a good idea to face oncoming traffic to keep an eye on it while you work.Chaperones If volunteering as a group, please provide one adult chaperone for every eight volunteers between 13-17 years of age and one adult chaperone for every four participants between 6-12 years of age. No volunteers under the age of 6 will be allowed to participate.Hours For outdoor work, please do not work other than approved hours; one hour after sunrise to one hour before dusk.Role of the Safety Coordinator Designate at least one person in your group as the Safety Coordinator. This person is responsible for ensuring that everyone complies with these Safety Guidelines and for developing a plan in case of an emergency.In Case of Emergency Call 911. Take whatever steps are necessary to make the environment safe for the injured party, you and other volunteers. If you are willing and able, administer first aid and wait for help to arrive.May 2006 Page 10

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