"End User Tips & Tricks" Donna Nocero, Event Manager, Presentlearning.com


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etouches User Conference August 16, 2011.

Donna Nocero, Event Manager, Presentlearning.com
etouches Customer Spotlight
"End User Tips & Tricks"

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"End User Tips & Tricks" Donna Nocero, Event Manager, Presentlearning.com

  1. 1. 2011 User Conference | Norwalk, Connecticut Customer Spotlight:PRESENTLearning.com Donna Nocero, Event Manager
  2. 2. 2011 User Conference | Norwalk, ConnecticutI manage events for an Online Lecture company calledPRESENTeLearning. PRESENT has 5 nationwide conferences ayear for healthcare professionals. The conferences we have onlineusing the eTouches System are: 1. Desertfoot.org 2. SuperbonesWest.com 3. SuperbonesEast.com 4. ResEdSummit.com (waitlist)
  3. 3. 2011 User Conference | Norwalk, Connecticut
  4. 4. End User Tips & Tricks Using the eTouches Event Planning System By Donna Nocero, Event Planner PRESENT eLearning Systems
  5. 5. 2011 User Conference | Norwalk, Connecticut Separate Registration PathsIn addition to your event registration path, you may have sub events or itemsthat require a separate registration path, such as: • Competition/Contest that requires the attendee to submit documents and apply to enter the competition. • I initially included the competition registration during the standard registration process, but most attendees didn’t have the info required at the time of registration. Therefore, you can make a category in etouches (under eReg). This gives you a SEPARATE LINK to send to people, after they register, so they can complete the application whenever they want. Note: They can MODIFY their initial registration and do the same thing, but we wanted it quick and easy for our attendees. • By having a separate registration path for the competition you can also make: • Customized header and footer • Customized emails (confirming, modifying, etc.) • Easier to Promote the competition – if they already registered you now have to modify your registration, etc. A sample registration screen is on the next slide
  6. 6. 2011 User Conference | Norwalk, Connecticut
  7. 7. 2011 User Conference | Norwalk, Connecticut A Quick Easy Way to Make a Webpage • Select custom HTML • Create a table, based on the text you want to enter. ie: if you are listing committee members and have 2 columns: 1 for images and 1 for descriptions, make it a 2 column table and then the number of rows you need (# of committee members). i.e., For 2 committee members you would need 2 rows 2 columns = 4 boxes are selected as shown:Making a table is a nice easy way of keeping your text lined up and neat in acertain area. It could also be one row and one column (one box) …andyou just enter or paste all your text into that box and center the tableSo how do you make a table?
  8. 8. 2011 User Conference | Norwalk, ConnecticutMaking a table in the HTML Editor TIP: if you want to make the table (text) centered, click on the CENTER icon - first then click on the table icon to make the table
  9. 9. I selected 2 rows by 2 columns for this table Just cut and paste the text into the boxes (by clicking inside the box you are selecting and you can: • paste the text • type the text or • insert an image
  10. 10. Optimize Your Site
  11. 11. 2011 User Conference | Norwalk, Connecticut The Basics of SEO (Search Engine Optimization)• Choose your keywords• Make titles using H1, H2 (html code for titles)• Name all your images using your keywords• Always use alt tags• Make as many pages as you can that use keywords and are relevant to your event.
  12. 12. 2011 User Conference | Norwalk, Connecticut Keywords • This is easier than you think. Pretend you know nothing and go to a browser search bar and type in what you would type to find your event. Do as many possibilities you can think of. Then go to a word tracker like Google has:https://adwords.google.com/o/Targeting/Explorer?__u=1000000000&__c=1000000000&ideaRequestType=KEYWORD_IDEAS#search.none • Type in your words and see how many times people search for them and you will see what are the most used words/phrases that are searched on average in a day or month. You may learn that certain words/phrases are more popular than you think. • If your event is local also add in geographic words tailored to your location • Once you have determined your best keywords, make a list and save it. Use it when creating your website, articles, blogs, postings. Also incorporate your keywords into your meta tags. • Don’t say WE, OUR company, IT, or even your company name (if it’s not a keyword) Say – Our Podiatric conference, The Present Podiatric conference, this Medical Conference. Don’t over do it, be sure it reads nicely, but use keywords whenever it works.
  13. 13. 2011 User Conference | Norwalk, Connecticut Make it Easy for your Attendee Pretend you never attended your event or even heard about it for that matter. 1. What would you want to find on your site to convince someone to attend and 2. What would an attendee need to make attending very EASYThese are 2 very important items…..
  14. 14. 2011 User Conference | Norwalk, Connecticut Pages to add to your site• List your committee members – images and description (usually good keywords in these also)• Add a page on your event site showing your business services/products with outbound links to your other site(s).• Make a page for your sponsor to show off as a bonus for being a Special Sponsor• If there is time for sightseeing add a page about the location listing places to go, restaurants, etc.• Make your exhibitor page easy for them to get all the forms they need to exhibit. I sometimes even rewrite the forms (some are so sloppy)
  15. 15. 2011 User Conference | Norwalk, Connecticut Info, INfo, INFo, INFO• Hotel info – as much as possible so they don’t have to go to the hotel site – including: Check in check out, In room amenities, Taxes and fees, Cancellation policy• Travel info – how do you get to the hotel, and conference location Trains, buses, taxis, shuttles list all of them and let them chose. Contact each one and get their links to order online and see if they offer group discounts for your attendees Image of a map showing hotel and conference location or airport and conference location• Offer tips - such as : • The taxi should NOT cost more than $20.00 be sure to let the driver know this so he doesn’t over charge you. The shuttle is $10.00 and takes 1 hour and a Taxi is $20.00 and takes 15 minutes. Bring sunscreen – wear comfortable shoes, the best time to go on this tour is after 3pm, etc. Spiritair.com has specials to Orlando check out their website The Steak House has great food, but make your reservations 2 days ahead of time. • The more tips the happier your attendee is.
  16. 16. 2011 User Conference | Norwalk, Connecticut Bottom Line• The more you have to offer on your site… • the happier everyone is • The less they have to go searching elsewhere • The more optimized your site is • The easier it is to attend your event makes it so easy!!!