HealthCare IT Maturity Model

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Health Care IT Maturity Model

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HealthCare IT Maturity Model

  1. 1. HealthCare Maturity Model: Business Perspective Maturity Stages from: <1% Healthcare Summit 2005, ~3% ~1% Service -Based NOV 2005, Dave Garets and Mike Davis – HIMSS ~20% Rationalized Pooled ~75% Centralized Standardized capabilities Analytics, p 9. Consolidate Basic Centralized Standard to fewer Limited Capabilities processes Capability Efficiencies Business Agility Objectives: Managed Simplified React Quality of Care Care Delivered as Coordination Condition Extended Care Optimized Care available Care delivery Pathways Pathway Pathway Day-To-Day Care Day- To- Separate Coordinated Integrated Optimized Value Added Delivery services, minimal Supporting Service Planning Service Planning Support integration Services Multi-disciplinary Multi- Individual Referenced Patient Care Shared SME at your approach to diagnosis diagnosis Teams Knowledge shoulder : 1 patient care touch People knowing Cross- Standardized Collated Extended patient Patient Information people departmental process Patient-centric and clinic Sharing sharing information information analytics Emergency Supply Assessed and Categorized Service Situational Response constrained scheduled efficiency Effectiveness Leadership 1
  2. 2. Healthcare Maturity Model: Technology Perspective Re-Architect Re- Service-Oriented Service- Objective Infrastructure Integration Basic Informal or Managed and Service Level Service Governance Repeatable Ad-hoc controlled Governed Leadership Shared Data Data Pervasive, reliable Information-rich Linked Data standardized Repositories Information Analytics information Internally Extended Open Highly Integrated Applications Isolated Systems Process Diagnostic Architecture Systems Integrated Systems Integration Technology Centralized Rationalized Economized Service Level Business Agility 2
  3. 3. ISS Services Roadmap for HealthCare: Business Perspective <1% ~3% ~1% Service -Based ~20% Rationalized Pooled ~75% Centralized Standardized capabilities Consolidate Basic Centralized Standard to fewer Limited Capabilities processes Capability Efficiencies Business Agility Objectives: Managed Simplified React Quality of Care Care Delivered as Coordination Condition Extended Care Optimized Care available Care delivery Pathways Pathway Pathway Community Tele-care and Day-To-Day Care Day- To- Separate Coordinated Maximizing Integrated Optimized Value Added Tele-consult Delivery services, minimal Supporting Patient Clinical Service Planning Service Planning Support integration Services Throughput Drug Automatic Multi-disciplinary Multi- Safety Clinical Individual Referenced Patient Care Shared Clinical SME at your approach to Infrastructure Collaboration Monitoring diagnosis diagnosis Teams Knowledge shoulder : 1 patient care Readiness touch Community People knowing Cross- Standardized Managing the Collated Extended patient Patient Patient Information Community Practice people departmental process Patient-centric collaboration and clinic Sharing Practice sharing information information analytics Clinical Emergency Supply Assessed and Readiness Categorized Service Drug control Situational and Response constrained scheduled efficiency optimisation (supply chain) Effectiveness Leadership 3
  4. 4. ISS Services Roadmap for HealthCare: Technology Perspective … Re-Architect Re- Service-Oriented Service- Objective Infrastructure Integration Basic Automatic Informal or Managed and Service Level Service Clinical Governance Repeatable Maximizing Ad-hoc controlled Governed Leadership Monitoring Patient Clinical Throughput Collaboration Shared Community Drug Control Data Pervasive Reliable Information Rich Data repositories Linked Data standardized Patient Information Analytics and Clinical information collaboration Clinical Drug Practice optimisation Internally Safety Extended Readiness Open Managing the Highly Integrated Applications Isolated systems Process Diagnostic (supply chain) Architecture Community PracticeSystems Integrated Systems Community Integration Tele-care and Technology Centralized Rationalized Economized Tele-consult Service Level Business Agility Infrastructure Readiness 4

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