It's About Children - Winter 2007 Issue by East Tennessee Children's Hospital
In June 2000, 13-year-old Madison Lyleroehr
learned she had a severe curvature in her spine, and
surgery was her only option for correction. She decided
to finish one more semester of school before having
surgery at Children’s Hospital in January 2001. By this
nearly 70 percent;
surgery was a
Madison was on
her way to total
featured in the
spring 2002 issue of
It’s About Children
In her own words,
she described her
experiences from the
time she learned of
her scoliosis, to the
time of the surgery
at Children’s Hospital, through her recovery.
After her experience, Madison decided to write a
booklet to help other scoliosis patients know what to
expect from surgery and the lengthy recovery process.
This booklet, distributed to patients at Children’s
Hospital with upcoming spinal surgeries, is now in its
uses her favorite
pastime to help
others. In 2003,
she hosted a fund
raiser to celebrate
the release of her
$6,000 was raised
for the Volunteer
a center for the
In 2005, Madison graduated first in her class from
South Doyle High School. In summer 2006, Madison
recorded and released her second full-length album
and donated the proceeds of this album (over $4,000)
to the Michael J. Fox Foundation for Parkinson’s
Research. Parkinson’s research is important to
Madison because her grandmother died from the
disease and her mother now has it. In April 2007,
Madison met Michael J. Fox at a dinner honoring
the fund raising efforts of her and others for the
foundation (see picture below).
Now a junior studying under a Presidential
Scholarship at Brandeis University outside of Boston,
Madison is majoring in Sociology and minoring in
French and Business. She is also involved in the
Student Peace Alliance, the Adagio dance team
and the student chorale, and she sings the National
Anthem at the university’s home basketball games. She
is spending the fall 2007 semester studying abroad at
the Universite de Haute Bretagne in Rennes, France.
“I am forever indebted to the doctors, nurses
and everyone else at Children’s who contributed to
the success of my surgery and recovery,” Madison
said. “Without their hard work and warm hearts, I
would have never been able to achieve all the things
I’ve achieved or live the life I am able to live. I am
extremely blessed to have this hospital in my life, and
it will always be close to my heart.”
By Jessica Chambers,
Guest Relations Representative
B o a r d o f D i r e c t o r s
Jeffory Jennings, M.D.
Debbie Christiansen, M.D.
Keith D. Goodwin
Lewis Harris, M.D.
A. David Martin
Christopher Miller, M.D.
Bill Terry, M.D.
M e d i c a l S t a f f
David Nickels, M.D.
Chief of Staff
John Buchheit, M.D.
Vice Chief of Staff
John Little, M.D.
C h i e f s o f S e r v i c e s
Jeanann Pardue, M.D.
Chief of Medicine
Mark Cramolini, M.D.
Chief of Surgery
A d m i n i s t r a t i o n
Keith D. Goodwin
Laura Barnes, R.N., M.S.N., C.N.A.A.,B.C.
Vice President for Patient Care
Vice President for Human Resources
Joe Childs, M.D.
Vice President for Medical Services
Vice President for Operations
Vice President for Finance
A quarterly publication of East Tennessee
Children’s Hospital, It’s About Children is
designed to inform the East Tennessee
community about the hospital and the
patients we serve. Children’s Hospital is a
private, independent, not-for-profit pediatric
medical center that has served the East
Tennessee region for 70 years and is certified
by the state of Tennessee as a Comprehensive
Regional Pediatric Center.
Director of Community Relations
Director of Development
“Because Children are Special…”
...they deserve the best possible health care given
in a positive, child/family-centered atmosphere of
friendliness, cooperation, and support - regardless
of race, religion, or ability to pay.”
...their medical needs are closely related to their
emotional and informational needs; therefore, the
total child must be considered in treating any illness
...their health care requires family involvement,
special understanding, special equipment, and
specially trained personnel who recognize that
children are not miniature adults.”
...their health care can best be provided by a facility
with a well-trained medical and hospital staff whose
only interests and concerns are with the total health
and well-being of infants, children, and adolescents.”
Statement of Philosophy
East Tennessee Children’s Hospital
On the cover: Children’s Hospital’s Fantasy of Trees is coming soon. Read more
about this holiday event on pages 6-7 and about patient Drew Franklin (with his
sister, Madison) on pages 4-5.
Madison LyleroehrMadison Lyleroehr
Madison in our Spring 2002 issue
Madison with actor Michael J. Fox
The James S. Bush OutpatientCare Center opened September 4in the new Third Floorspace above the existingSecond Floor OutpatientClinic. The Hematology/Oncology Clinic, whichis being renovated, willremain in the existingSecond Floor Clinic
The new clinic (see
pictures at left) housesthe Diabetes clinic onMondays, Tuesdays,
Fridays; the Cystic Fibrosisclinic on Wednesdays; Dermatologyclinic on the second Monday ofeach month; Rheumatology clinicon the fourth Tuesday and firstThursday of each month; Metabolicclinic on the third Thursday of eachmonth; Infectious Disease clinic byappointment; Gynecology clinic onthe second Tuesday of each month;
and Multispecialty clinic on the thirdTuesday of even months.The Third Floor clinic is alsooffering a new Weight Managementclinic, which started September 26. Apediatrician with a Ph.D. in nutritionwill work with clinic patients.Intensive evaluation is also performedby physical therapy, nutrition andpsychology staff.
The new clinic space offers 16added rooms for outpatient servicesand the ability to offer extended hoursfor early afternoon appointments forchildren in school.
“I anticipate all of the clinics togrow because of our added space andextended hours,” Lonna Lindsay,clinic nurse manager, said. “It willallow us to offer new types of clinicsand have our existing clinics morefrequently.”
By Bethany Swann,
Children’s Hospital opens Third Floor Outpatient Clinic
Hospital partners with Press Ganey
Children’s Hospital has
established a partnership with Press
Ganey Associates, Inc., to measure
and improve patient satisfaction.
The hospital joins nearly 1,500
other U.S. hospitals (nearly one-
third of all hospitals) in regularly
measuring patient satisfaction with
Press Ganey, the industry leader.
For many years, Children’s
Hospital has conducted patient
satisfaction surveying through
an in-house program in the
Community Relations Department.
This in-house survey program was
phased out in July to prepare for
the Press Ganey program, which
The staff of Guest Relations
– Phyllis Culvahouse, Associate
Director for Guest Relations, and
Jessica Chambers, Guest Relations
Representative – will work directly
with Press Ganey and now will be
able to devote more time to their
roles providing patient advocacy
services at Children’s Hospital.
Press Ganey develops and
fields valid and reliable patient
satisfaction surveys. The company’s
comprehensive management reports
provide national and peer group
comparative information, and
identify successes and opportunities
Nearly 70 percent of U.S.
News and World Report’s Top
100 Hospitals are Press Ganey
customers. Press Ganey’s clients
have won a number of awards for
quality, including the Sodexho
Marriott quality award, the Malcolm
Baldridge Award and the Consumer
Every year the Volunteer Leadership Council and Children’s
Hospital Volunteers present Children’s Hospital with several
monetary gifts to be distributed among various areas of the
hospital. The Volunteers’ latest gift of $60,000 from Gift Shop
proceeds will be used for the following:
• $25,000 to Surgery for a Facial Nerve Stimulator
• $15,000 for Fantasy of Trees
• $8,000 to the Lab Blood Bank for a Platelet Incubator
• $6,644 to Children’s Corner at the Rehabilitation Center
for CUB FL19F Cribs
• $4,600 to Respiratory Care for Cough Assist Devices
• $756 to Social Work for the Special Needs Fund
The Leadership Council and Children’s Hospital Volunteers
are dedicated to continuing support of various projects,
departments and activities. For more information about the
Children’s Hospital Volunteers, contact the Children’s Hospital
Volunteer Services Office at (865) 841-8136.
By Leslie Street, student intern
Special thanks from Children’s Hospital
Children’s Hospital would like to extend its appreciation to
The Pool Place, Kingston Pike in Knoxville, for graciously
allowing us to shoot our cover photo for the Winter 2007
It’s About Children magazine at their beautiful Christmas store.
B u l l e t i n B o a r d
Volunteers present gift to hospital
Kristi Franklin will never forget the day her
world came to a standstill. On September 11,
2006, Kristi’s son Andrew, called “Drew,” came
home from a normal day of school with what
was thought to be a bad sinus headache. They
would soon learn that they could not have been
Drew asked for a Benadryl, which usually
made his sinus headaches go away, and then he
went to lie down. After about 10 minutes, Kristi
and her husband, Tom, heard Drew crying. “I
went to see what was wrong, and we couldn’t
get him to talk to us,” Kristi said. “I sat him up
and tried to get him to tell me what was wrong,
but he looked right through me. Then he began
vomiting.” Tom and Kristi immediately rushed
Drew to the Children’s Hospital Emergency
After arriving at the Emergency Department,
Drew became sick again, and his body went
limp. The initial diagnosis was meningitis or
encephalitis; however, blood work, two spinal
taps and a CT scan did not show anything out of
the ordinary. Drew was admitted to Children’s
Hospital for further observation with hopes that
he would start to improve on his own. However,
the next day, it was difficult to wake Drew. At
that time, Paul Jones, M.D., pediatric hospitalist,
ordered an EEG and an MRI. Kristi remembers
the devastation on Dr. Jones’ face when he came
to deliver the bad news: Drew had suffered a
massive stroke on the left side of his brain,
behind his left eye.
The Franklins were referred to Dr. Keith
Woodward, an interventional radiologist at
Ft. Sanders Regional Medical Center who
could perform a procedure that rarely has to be
performed on children. The procedure offered
a 10 percent chance of helping Drew. Dr.
Woodward explained the procedure and said he
would only try for one to two hours to repair
the problem, because after that the risks would
outweigh the benefits. Kristi and Tom were
forced to make a quick decision about whether
or not Drew would have the procedure, although
it seemed to be his only chance for survival. “I
knew it was the right thing to do, but I couldn’t
bring myself to sign the paperwork; Tom had to
do it,” Kristi said.
Children’s Hospital chaplain Sandy Foster
walked the family across the street to Ft. Sanders
where the procedure would be performed. Drew
was rushed through the underground tunnel that
connects the two hospitals for quick and easy
transport. After arriving at Ft. Sanders, Kristi and
Drew’s older sister, Madison, went to see him
before he was taken back for surgery. “I kissed
him 100 times I know, told him to stay strong and
come back to me,” Kristi said. “Since he loves
skateboarding I promised to get him a Tony Hawk
skateboard when we got home, but part of that
deal was for us all to go home together.”
Madison, Drew’s older sister, remembers
Children’s Hospital staff members doing
everything they could to make Drew
comfortable before surgery. “Right before my
brother went into surgery, one of the nurses
even walked with me to make sure I was OK,”
Madison said. “She took the time to explain to
me what was going on.”
After about an hour in surgery, Dr.
Woodward found the problem and began
repairing the area. He performed an angioplasty,
where he cleaned out the affected blood vessel.
Drew’s problem was in one of his major
arteries, the left middle cerebral. Medicine was
injected into the artery multiple times through
a catheter to dissolve the clot. Dr. Woodward
then inflated a tiny balloon inside the blood
vessel that opened up the blood vessel and
allowed blood to flow through the vessel.
Kristi and Tom remember being in the
waiting room and feeling as if they were in a
fog. No less than 50 people remained with the
Franklins including family members, coworkers,
their pastor, youth minister and chaplains from
Children’s Hospital. “Every time someone came
to give us an update, we would all hold hands
and say a prayer of thanks,” Kristi said.
Once the procedure was complete, Drew was
transported back to Children’s Hospital and
admitted to the Pediatric Intensive Care Unit.
Dr. Woodward explained to the family that the
next 48-72 hours were the most critical due
to swelling and other possible complications.
Drew’s PICU room was filled with IV poles,
monitors and sounds of a ventilator, all of
which were keeping him alive. “It was scary
seeing Drew, so small in such a big bed, but
we were all just so grateful that he was alive,”
The Franklins were overwhelmed by the
amazing care Children’s Hospital provided
not only to Drew but also to the whole family.
Drew’s Pediatric Critical Care Specialist, Kevin
C. Brinkmann, M.D., came to give the family
an update on Drew’s condition. He sat with
Tom until after 2 a.m. the first night looking
over the MRI results. “Dr. Brinkmann stayed
by our side all night and helped us take care
of Drew,” Kristi said.
Two days after surgery, Tom and Kristi’s
fears once again became a reality. The swelling
in Drew’s brain had greatly increased, which
doctors feared would cause damage to the right
side of his brain. After a few days of medicine
to treat the problem, Drew’s brain swelling
began to decrease, and the Franklins finally felt
he was truly on the road to recovery.
During Drew’s time at Children’s Hospital,
Drew and his sister, Madison
many caring friends and family came to
visit, sent care packages and made frequent
daily phone calls to check on his progress.
“There were so many phone calls that it
wasn’t possible to return all of them,”
Kristi said. “Tom and I began changing the
greeting on our voice mail every morning
and night with an update on Drew’s
A Children’s Hospital social worker
who had spent time with the Franklins
introduced them to CarePages, a free, easy
to use Internet Service that helps family
and friends communicate when a loved
one is hospitalized or receiving care. The
Franklins began using CarePages to post
updates that were shared automatically with
friends and family via e-mail. “We were
able to help keep everyone updated on
Drew’s progress and even post pictures of
him,” Kristi said. “So many people left us
messages and words of encouragement on
Children’s Hospital had begun offering
CarePages to its patient families just a few
months before Drew’s stroke.
Drew spent two weeks in the Pediatric
Intensive Care Unit of Children’s Hospital
and one more week in a patient room.
While still in the PICU, the Franklins were
approached about rehabilitation options for
Drew. It was still too early to know how
the stroke had affected him cognitively, but
the chances were not good for him to live
the same life he had lived before.
Kristi and Tom met Nadine Trainer,
M.D., pediatric physiatrist, at the
Children’s Hospital Rehabilitation Center,
to discuss the intense therapy Drew was
going to need. “Dr. Trainer was so upbeat
and positive; I loved her immediately. We
decided that’s where Drew needed to be
for his rehabilitation,” Kristi said.
Drew left Children’s Hospital exactly
three weeks after his parents brought
him to the Emergency Department. He
began rehab at Children’s Corner in the
Children’s Hospital Rehabilitation Center on
October 4. At the time Drew was unable to talk
or walk and communicated through “thumbs up”
or “thumbs down” to say “yes” and “no.” He had
no movement on the right side of his body and
was in a wheelchair.
After several months of intensive therapy
Drew was walking, talking and regaining
strength throughout the right side of his body.
“He loves his therapists and even sang ‘Mustang
Sally’ for his therapist Julie after he regained
his speech,” Kristi said. The Franklins always
believed Drew was going to recover, but they
had no idea it would happen so fast. Kristi
believes it was because of Drew’s great attitude,
determination and the team that worked with him
at Children’s Corner. Drew was even the first
rehab patient to receive aquatic therapy in the
center’s new indoor therapy pool, which opened
in February 2007.
Drew is back in school at Adrian Burnett
and is the same fun-loving boy he was before
his stroke. He has caught up to the fourth grade
and has become completely left-handed to
compensate for the limitation he still has on his
right side. The Franklins expect great things from
Drew and hope his story can impact the lives
of others. “He has taught me so much,” Kristi
said. “I am so thankful that we are in a town that
has such a great Children’s Hospital with caring
doctors, nurses and therapists.”
Madison believes Children’s Hospital saved
her brother’s life, and for that she’ll always be
thankful: “I probably wouldn’t have my best
friend if it wasn’t for them.”
– By Bethany Swann, student intern
Drew and his family with Star 102.1’s Marc and Kim
at the 2007 Radiothon
Drew in the PICU at Children’s Hospital
Excerpts from Drew Franklin’s CarePage
1 — September 19, 2006 at 02:19 PM EDT
Andrew had another good night last night and the doctors are now trying
to get him off of the sleep medicine and let him slowly start waking up.
We are still just taking things one day at a time and we just ask that you
will continue to pray for Andrew’s full recovery. Please also continue to
pray for the doctors and nurses taking care of us…
5 — September 22, 2006 at 11:15 AM EDT
Talk about miracles; we are blessed to have been seeing them everyday
since we arrived. Good news everyone, Andrew is off of his ventilator
and waking up!!!!!! He is doing so good, and it is so nice to see those
big blue eyes this morning…
8 — September 28, 2006 at 08:44 AM EDT
… Andrew is out of PICU and is in room 220. He is doing great
medically but we are having trouble getting him to cooperate with us.
We really need him to start eating but he is being very stubborn. A lot
of it is the medicine he has been on. There is still a lot of it in his system
but he is very frustrated because he can’t talk or walk yet. He will get
to stay here in Knoxville to do his therapy so that is great news. He
will be at a place called Children’s Corner [at the Children’s Hospital
Rehabilitation Center]. They are supposed to have an outstanding
program so we are very excited and want to get started ASAP …
14 — October 02, 2006 at 05:43 PM EDT
We are heading home in about 30 more minutes! Can you believe it?
We are so excited (can you tell?). It’s hard to believe Andrew came into
this hospital on September 11 and we are leaving October 2. If you say
21 days, it sounds like a long time, but 3 weeks seems to sound better,
especially with a major stroke like he had…
16 — October 04, 2006 at 05:09 PM EDT
Well, today was the first day at Children’s Corner. We are so excited
to be there; I just know this is the place for Andrew to be. We told him
this will be his new school just until he is well enough to go back to
Adrian Burnett and he seemed okay with it but looked at ABES [Adrian
Burnett] when we passed by coming home and looked a little sad…
35 — January 28, 2007 at 11:46 AM EST
I just wanted to say thank you for continuing to visit Drew’s CarePage
and for leaving us messages. It feels so good to know people are still
praying for us. It’s like getting a present everytime there is a new
comment. The meeting at school Friday was wonderful. I didn’t realize
until then how much the school system is willing to do to help Drew
get back to where he was before his stroke. There were so many people
in the meeting and you could tell they were genuinely concerned for
Drew and his education. They had to put a lot of hours, planning, and
hard work into his return than I could have ever imagined and we are
so grateful to each person involved. Please remember the doctors and
nurses at Children’s Hospital and Children’s Corner Rehabilitation --
they are special people!
37 — February 14, 2007 at 12:06 PM EST
… According to his neurologist, Drew will be fine cognitively but
his speech will take time to redevelop. He is doing much better with
his words and is using fuller sentences now. We do still have to play
charades from time to time when he is trying to tell us something but
that will go away soon. He has returned to school and is adjusting well.
It is hard for him because of the stroke plus the fact that he has missed
over 4 months of school. Anyone would be behind, but I have faith that
he will catch up …
54 — August 19, 2007 at 09:50 PM EDT
Andrew had a great first week of school. He has a wonderful teacher
and the same wonderful CDC and resource instructors from last year.
He ended a busy week at school with another hand therapy session on
Friday and jet skiing Saturday on his Uncle Howie’s jet ski. It is truly
amazing to think about all that he has accomplished in less than a year
post stroke. This little boy is completely unstoppable! ... Once again, my
son is teaching me life lessons…
55 — September 14, 2007 at 08:50 AM EDT
Can you believe it’s been a year? Drew is doing fantastic, getting better
everyday. He is really working hard to get his right hand going again
-- it won’t be long! He is progressing well in school and working hard
to get caught up. Last night we just had a wonderful, relaxing night
together on the couch. It was a gift to be able to hold him. Last night
was the 1 year anniversary of the day the stroke was discovered, and we
were told we were losing him. Well, we’ve officially made it past the 1
year mark and will celebrate many more years to come. Thank you again
for the prayers -- please continue.
In 2007, the Fantasy of Trees will have a
decidedly Southern flavor as the 23rd annual
holiday event showcases a theme of “Holiday
Cheer Down South.” Highlights of the event
at the Knoxville Convention Center November
21-25 will include decorations and designs that
celebrate the many traditions found throughout
the Southern States during the holidays - from a
traditional country Christmas and a Big Orange
“Vol-i-day” to jingle bells and jazz, and big city
Fantasy of Trees visitors can stroll through
an enchanting forest of holiday trees, accessories,
room scenes, door designs, Trees of Faith and
“Adopt-A-Trees,” created and donated by local
students. Guests will also enjoy an array of
delicious creations in the Gingerbread Village,
crafted with a variety of edible “building materials”
by area bakers, chefs and children.
Each day entertainers from throughout
East Tennessee will share their talents onstage
by performing at the Fantasy Theater. While
enjoying the trees, decorations, activities and
entertainment, visitors can shop at the Holiday
Marketplace for toys, clothing, accessories and
A family-oriented event, the Fantasy of Trees
offers activities and fun for children of all ages,
including favorites such as the beautiful 30-horse
carousel and visits with Santa. This year, Fantasy
will welcome its one millionth
visitor and feature new crafts for
children and holiday boutiques
for adults. Also new this year is
the “Holiday Traditions” area,
sponsored by Scripps Networks.
Here, family members will have
the opportunity to create a special
holiday-themed craft together for
only $5 per keepsake.
At the Giving Tree, Fantasy
of Trees guests will have an
opportunity to make donations
to “purchase” small items such as
diapers, batteries, phone cards and
Popsicles for Children’s Hospital
patients. Everyone who participates
will receive a paper ornament for
their tree at home to signify their
Each evening the Fantasy of
Trees will light a Christmas tree
commemorating the nostalgic
1960s tree lighting at Miller’s
Department Store on Henley
Street each December. The nightly
tree lighting began in 2004 at the
anniversary in honor
of the Knoxville tradition. Local
television and radio personalities
will join a hospital patient to light
the tree each evening at 6:15 p.m.
and at 3 p.m. Sunday.
Fantasy visitors will once again have the
opportunity to win a beautifully decorated seven-
foot tree or one of five second prizes of $500
shopping sprees, all donated by Target Stores of
Knoxville. The raffle tree will be surrounded by a
variety of electronics, children’s toys and games,
holiday goodies and much more. Raffle tickets are
only $5 each and will be available at the Fantasy
of Trees beginning Wednesday, November 21 and
continuing through 4 p.m. on Sunday, November
25. Winners will be drawn immediately after
ticket selling ends on Sunday afternoon.
Since 1985, Children’s Hospital has received
overwhelming community support for the annual
Fantasy of Trees. Again this year, hundreds of
businesses and individuals have participated in the
Sponsor Program, which is vital to the success of
each year’s show.
Special events at
the Fantasy of Trees
Gala Preview Party
Tuesday, November 20, 7-11 p.m.
Dance the night away at the season’s first
and most festive party! Enjoy a delicious buffet,
a private preview and sale of designer trees and
holiday accessories, and shopping in the Holiday
Marketplace. Festive attire is requested at this
black-tie-optional event. Tickets are $150 per
person and must be purchased in advance. Call the
Volunteer Services and Resources Department at
(865) 541-8385 to purchase tickets. The Gala is
sponsored by the Cazana Family and Commercial
and Investment Properties Company.
Babes in Toyland Parade
Wednesday, November 21, 7 p.m.
Don’t miss the first and only indoor holiday
parade of the season as children from area child
care centers show off their colorful costumes while
parading to the sounds of the Powell High School
marching band. The parade will include costumed
characters like Shoney Bear, entertainers from
Dollywood and a grand finale featuring Santa
Claus. The parade is broadcast live on WVLT-
TV Volunteer News from 7-7:30 p.m. and is
sponsored by Dollywood.
Santa’s Senior Stroll
Friday, November 23, 9-10 a.m.
Seniors and walkers of all ages can enjoy a
one-mile walk through the splendor and sparkle
of this year’s Fantasy of Trees. Tables will be set
up with information on health topics of interest to
seniors. Best of all, seniors 55 and over get a half-
price admission of $5 to enjoy all of the Fantasy
annual Fantasy of Trees to kick off with
“Holiday Cheer Down South”
of Trees when they arrive during Santa’s
Senior Stroll. (This discount cannot be
combined with any other discounts.)
Santa’s Senior Stroll is sponsored by
Baptist Senior Services.
Kris Kringle’s Kiddie Party
Friday, November 23, 10:30 and 11:30 a.m.
Join us for a free party just for
preschoolers at the Fantasy Theater. Little
ones will enjoy children’s activities and
entertainment from Music-N-Motion,
have photos made with Shoney Bear,
enjoy snacks and receive a holiday goody
bag. The party is sponsored by Knoxville
Pediatric Associates and U.S. Cellular®.
Seating is limited, so free tickets will be
handed out the morning of the event at the
The funds raised at this year’s Fantasy
of Trees will purchase 25 IntelliVue
MP50 Bedside Monitors for the
Emergency Department at Children’s
Hospital. Over the past 22 years, the
Fantasy of Trees has raised more than
$4.3 million for the hospital.
This spectacular holiday event would
not be possible without the more than
150,000 volunteer hours that make the
Fantasy of Trees a reality year after year.
Children’s Hospital would like to thank
everyone who helps make this event a
success, ensuring Children’s Hospital can
continue to provide the best in pediatric
health care to the children of this region.
For more information about the 2007
Fantasy of Trees, visit www.etch.com/
fantasy.cfm or call (865) 541-8385.
By Leslie Street, student intern
2007 Fantasy of Trees
Major Event Sponsors
Wednesday, November 21
9 a.m. to 9 p.m.
Thursday, November 22
3 to 9 p.m.
Friday, November 23, and
Saturday, November 24
9 a.m. to 9 p.m.
Sunday, November 25
Noon to 6 p.m.
Children ages 4-10: $5
Children under 4: FREE
2007 Fantasy of Trees co-chair Stephanie Jeffreys, assistant co-chair
Sarah Munsey and co-chair Sarah Beth Carlon (left to right).
Age - 39
Family - Wife, Kathryn Perry; daughter Natalie
(6); daughter Elisabeth (4); and son
Davis (15 months)
Name of pediatric practice -
Children’s Faith Pediatrics, Northshore
Age - 35
Family - Husband, Cameron Blevins; son
William Ellis (2)
Name of Pediatric Practice - Knoxville
Pediatric Associates, Clinch Avenue
Personal Interests - Spending time with family
and watching movies
Academic Background/Prior Experience
B.A. - Wesleyan College, Macon, Ga., 1993
M.D. - University of Tennessee, Memphis,
Internship and Residency -
University of Tennessee, Memphis,
Other - Chief Resident at Le Bonheur
Children’s Hospital in Memphis
Academic Background/Prior Experience
B.S. - University of Alabama,
M.D. - University of South Florida,
Internship and Residency -
University of Alabama at Birmingham,
Why Pediatrics? I enjoy working with children.
They are amazing to watch grow up and are
resilient in the face of illness. Working with
children guarantees that I’ll laugh every day.
Greatest Influence - My father. He was
a successful ophthalmologist who sold his
practice so he could move to Honduras and
help the people of that country. The clinic
he founded still serves the poor in the
region seven years after his death.
Philosophy - I try to treat all my
patients like I would want someone
to treat my own children.
Proudest Moment as a Pediatrician -
There have been many rewarding experiences
during my career. I feel that perhaps the
most rewarding aspect of being a pediatrician
is the day-to-day interaction with families
and knowing that as we watch them grow,
we can be a positive influence on their lives.
Why Pediatrics? My sister had cystic
fibrosis and died when she was 19. Her
illness and courage helped me want to help
other children as a career.
Greatest Influence - Family: my parents
and my husband. My parents have always
been very supportive of my life and my
goals. My husband is also very supportive of
my career and continues to help me do the
very best job I can do.
Philosophy - One must love his/her job;
maintain good nutrition and health; have
happiness in one’s home life; and always
have a strong sense of morality.
L. David Perry, M.D.
Barbara Summers Blevins, M.D.
were not that many specialists here when I came,” he
said. “The growth of our subspecialties is the biggest
accomplishment of the hospital.”
He mentions the addition of pediatric neurosurgery
a few years after his arrival. “We have paid attention to
and met the community’s needs,” he said, explaining
that the hospital has carefully evaluated which specialties
would be appropriate and beneficial for this community.
Highly specialized services are best provided at centers
where many patients are treated for the same condition
each year; a hospital and surgeon who perform only
a handful of a complicated surgery each year simply
cannot excel at that surgery. Few children in this area
need liver transplants, for example, so a surgeon who
performed pediatric liver transplants locally would not
have enough patients and the hospital simply would not
have enough experience to best care for these children.
The best option is to send these patients to another
hospital where liver transplants are common. On the
other hand, there is more than enough need locally for
pediatric neurosurgery, so it was a valuable specialty to
add at Children’s Hospital, enabling these children to be
treated close to home.
The major expansion project the hospital completed
in 2005 to better serve our patients and increase capacity
also stands out to Pruitt as a significant event. This
project added 30 licensed beds, converted all inpatient
rooms from semiprivate to private and enhanced the
comfort of patients and families in myriad ways.
Pruitt said he focused most of his career at two
children’s hospitals for a simple reason: “Children’s
hospitals, and East Tennessee Children’s Hospital in
particular, are fun and exciting, growing and vibrant
places. It’s rewarding; it’s nice to do long-lasting good,
to be involved in something that is bigger than you.”
While he will miss the people and the excitement
of the hospital’s continuing growth, Pruitt said he won’t
miss the “debits and credits and Excel spreadsheets” that
come with the job. He is looking forward to moving
back to Dayton, Ohio, where his wife, Lin, has already
moved into their new house near their daughter and her
family, which includes five children. The grandchildren
– ranging in age from infancy to 14 years – will certainly
keep them busy, and Pruitt notes he’ll also indulge his
hobby of restoring old cars.
Bob Koppel, President and CEO Emeritus of
Children’s Hospital, for whom Pruitt worked most of
his 15 years, said, “Children’s Hospital and I will miss
a man who has been very instrumental in helping make
Children’s Hospital what it is today. We wish Jim the
very best in his retirement and express our profound
appreciation for his contributions to our medical center.”
Children’s Hospital President Keith Goodwin
praised Pruitt for his dedication to the hospital’s
finances for more than a decade. “Although I have
only known and worked with Jim for a few months, I
have been impressed with his knowledge and his fiscal
responsibility in managing the finances of Children’s
Hospital. I appreciate the strong financial footing the
hospital is on, due in no small measure to his work over
the past 15 years. Children’s Hospital has benefited
greatly from his service.”
Editor’s note: See the next issue of It’s About Children for
a profile of the hospital’s new Vice President for Finance,
Rebecca (Becky) Colker.
After 15 years at the helm of Children’s Hospital’s
finances, during a time period that included the
landmark implementation of TennCare, Jim Pruitt is
leaving the “debits and credits” behind and retiring to
his native Ohio.
Pruitt came to Children’s Hospital in 1992
to assume the role of Vice President for Finance,
after having spent much of his earlier career at the
Children’s Medical Center in Dayton, Ohio. Pruitt,
who holds bachelor’s and master’s degrees in business
administration and is a certified public accountant, was
the Chief Operating Officer at the Dayton hospital
before coming to Knoxville.
As Vice President for Finance at Children’s,
Pruitt has been responsible for the financial operations
of the hospital, including patient billing, general
accounting, payroll and accounts payable. In addition,
the departments of Information Systems (computer
and telephone services) and Health Information
were under his
a mission to
coverage to more
program. Just over
half of Children’s
each year are covered by TennCare. The implementation
of the program back then, and its continued existence,
have not been without problems, so TennCare has had a
significant impact on Pruitt’s job these past 15 years.
“TennCare has forced us to be a lot more efficient
and to pay a lot more attention to the cost side,” he said.
“Its low reimbursement has had some limiting effects,
but it also has given us some advantages. We are a
‘great deal’ [in terms of the care we provide for the cost]
and insurance companies recognize that – but there is
nothing ‘cheap’ about our health care.”
TennCare has not been the only big change at
Children’s Hospital, of course. Over the past 15 years,
the digital age has brought dramatic changes to the
hospital and to financial management. Information
has gone from paper to online. Much of the hospital’s
financial transactions are electronic, so fewer paper
checks are generated, and “we’re on our way to digitizing
medical records,” he said. “The change is not just in
finance – but everywhere in the hospital. Records, tests
results and other information are electronic now.”
Pruitt notes that the Financial Services Department
has seen significant improvements in productivity
because of the digital age: “We’re doing more with fewer
people.” Hospital wide, a computerized productivity
system is in place to manage staffing, ensuring that each
department is appropriately staffed based on the number
of patients in each area at any given time.
While Children’s Hospital has changed substantially
during Pruitt’s tenure, the changes he is most proud of
do not pertain directly to his responsibilities. “There
Vice president retires to native Ohio
Continued on page 11
Former patient now serves as
More than four decades ago, Dennis Ragsdale was
so seriously ill that his doctors at the old Children’s
Hospital on Laurel Avenue thought he might not
survive. Treated for diphtheria, the then-four-year-old
did pull through his illness and returned to good health.
Ragsdale’s mother, the late Anne Ragsdale Regas,
was so grateful that she started the Children’s Hospital
Auxiliary (now the Children’s Hospital Volunteers) and
served as the group’s first president.
Because of Mrs. Regas’ extensive involvement in the
Auxiliary, Ragsdale was often around the hospital during
his childhood and into adulthood. He volunteered as a
teen, and in the mid-1980s, he became one of the first
business and professional members of the Committee
For the Future. That involvement led him to a seat on
the Board of Directors in 1999; since that time, he has
served on the Development/Capital Campaign, Finance,
Quality Management and Governance Committees of
the Board and served for the past year as Vice Chair.
In July 2007, he became Board chair, replacing
retiring chair Jim Bush. Ragsdale takes over the Board
chair’s position at a time when the hospital has seen
several years of significant growth – both in number of
patients and in physical size of facilities. Since Ragsdale
joined the Board, the hospital has established and
developed the Children’s West campus and completed
the largest expansion project ever on the main Clinch
Avenue campus. These projects have made the hospital’s
services more accessible, more comfortable and more
“It’s been fun to be a part of this and to watch
[the hospital] grow,” said Ragsdale, who well remembers
the old hospital and the buy-a-brick campaign to help
finance the new hospital in the late 1960s. “It’s been
rewarding for my family to be a small part of that.”
For now, he plans to focus the Board on strategic
planning. “We have done a lot [of major projects and
expansions] in recent years, and now it is time to take
a step back and look at strategic planning for the area’s
needs for the next five to 10 years, and how we can
meet those needs. We won’t be project driven but rather
plan-driven,” he said. “We’ve accomplished most of the
previous strategic plans.”
There is no such thing as a “typical” day in a hospital. Day in
and day out, patients enter our doors for care, but each child
is unique and each experience is different. However, within
each day at Children’s Hospital, there are some common
threads. One common thread is the training and experience
of the hospital’s staff – no matter what situation arises, our
staff is skilled and prepared to meet the challenge. For the next
several issues of It’s About Children, we will profile some of
our staff and highlight all our clinical areas. We hope it will
give you a glimpse into life at Children’s Hospital.
INPATIENT MEDICAL AND
At Children’s Hospital, Medical Services encompass
several major areas – the two general inpatient floors and
the Outpatient Clinics.
At any given time and for various reasons, a child
may need to be admitted to Children’s Hospital as an
inpatient. The inpatient medical units are located on the
Second and Third floors of the hospital in the original
tower and the new Goodfriend Tower. Physicians and
nurses continuously monitor and treat inpatients 24 hours
a day, seven days a week, according to their individual
needs. Patient care assistants (PCAs) meet other needs
of patients, and unit secretaries help to ensure everything
Children’s Hospital also provides comprehensive
consultation, evaluation, diagnostic services and treatment
for pediatric patients with acute, chronic and/or complex
conditions through the Outpatient Clinics, located on
two floors above the hospital’s Emergency Department.
Several clinics for specific conditions are offered in the
recently opened James S. Bush Outpatient Care Center
on the Third Floor, including cystic fibrosis, dermatology,
diabetes, gynecology, infectious diseases, metabolic
diseases, multispecialty, rheumatology and weight
management (see page 3 for pictures of the new space).
The Hematology/Oncology Clinic remains on the
Second Floor in the existing clinic space; it is currently
Registered nurses, patient care assistants and unit
secretaries staff the clinics. Each specialized clinic also
may be staffed with specialty physicians as well as staff
from Nutrition, Social Work, Child Life, Rehabilitation
or Respiratory Care.
Jill Green has known she wanted to be a nurse since she
was six years old. She married and had two children before
going to college to get her nursing degree. Green now
holds both an Associate’s Degree in Applied Science from
Hiwassee College and an Associate’s Degree in Nursing
Science from Lincoln Memorial University.
Green said, “When I first got my job at Children’s
Hospital, I thought it was just a place where I would
get some experience, then move on. That was nearly
12 years ago!” She did leave Children’s Hospital for a
few months but came back after realizing how much
she missed “her kids” at Children’s.
One of her favorite memories from working at the
hospital involves a young patient for whom Green
performed infusion therapy. After learning he was
going to the hospital to see “Miss Jill,” the boy
turned to his mother and said, “But I don’t want
my ‘confusion’ today.”
Green now works on the Second Floor as a
nurse doing outpatient infusion therapy, a process
that involves using IVs to infuse fluids into
immunosuppressed children to increase or suppress
their antibodies. Green has done this job for two and
a half years. During her time at Children’s Hospital,
she has also worked on the Third Floor and was
Clinical Leader for almost a year.
Denise Hall, a Unit Secretary on Second Floor
West, did not originally plan on working at Children’s
Hospital. While seeking employment at another facility,
she was one of the applicants chosen for a new Unit
Secretary classroom training program, and she began
working at Children’s Hospital shortly after. The
opportunity proved to be the perfect fit.
“I have a passion
for children, and
I believe it’s my
purpose to be
the hub as a unit
secretary at my work
station,” Hall said.
As part of her
job, she has had the
opportunity to train
new graduate nurses
on order entry and
has been involved
unit secretaries at
For example, Hall
lists the hospital’s New Unit Secretaries class and an
annual Unit Secretaries’ Outreach Workshop for all unit
secretaries from surrounding counties as some of the
tools she has used to enhance her skills in this field.
Hall’s favorite part of working at Children’s Hospital
is interacting with the children she meets and the
employees she works with every day. “After 20+ years,
I still enjoy passing coworkers in the hallways because
everyone shares a BIG smile and a ‘hello’,” Hall said.
Amy Hill desired a career that would offer her the
opportunity for different challenges and the joy and
satisfaction of working with children and their families;
she fulfilled this desire by pursuing a degree in nursing.
Hill attended Clemson University where she received
a Bachelor of Science in Nursing. She now works at
Children’s Hospital as a staff registered nurse on the
Hill enhances her nursing skills by participating in
yearly staff development skill labs and testing. She also
takes part in pediatric conferences and in-services when
they are available.
One of her favorite memories during her time as an
RN at Children’s Hospital is treating a seriously ill patient
who was under her care. “Over the course of taking care
of him for several consecutive days of treatment, I was
able to witness and experience his gradual improvement
and eventual discharge home,” Hill said. “This experience
reinforced my purpose and joy in being a nurse.”
Hill chooses to work at Children’s Hospital because
it allows her to work alongside excellent coworkers
and offers the opportunity to take care of children in a
pediatric environment. “I enjoy working at Children’s
because of its willingness to continue to improve standards
of practice and involve the staff with development and
decisions,” Hill said.
Eric Chamblee never realized that a stay in the
hospital would inspire him to make a career change
and pursue a degree in nursing. Chamblee already had
a degree in business management, but he found that
the theory was more interesting than the reality. “I
was looking for a career with more to it than just
money,” Chamblee said. The care he received during
his own hospitalization encouraged him to earn a
Chamblee admits that the training, both in school
and at Children’s Hospital, was intense. “Nursing
school was without a doubt the hardest thing that I
ever did,” he said. Chamblee says Children’s Hospital
works hard to move new graduates from being good at
the theory, to being good in the real world. “We have
to prove we are competent in all areas before taking care
of patients,” Chamblee said. “It helps to cement proper
technique and policy in our minds.”
Chamblee remembers starting out at Children’s and
meeting a little boy who was not happy to meet him.
“After taking care of him for over a week, the little boy
had gone from screaming to avoid having his blood
pressure taken, to climbing out of the crib to hug me
when I came in the room,” Chamblee said. He says that
what keeps him coming back is the feeling he gets when
he has earned a child’s love and trust.
Working as a patient care assistant at Children’s
Hospital was great training for Chamblee’s eventual
transition to a registered nurse on the Third Floor.
“The thing that really separates Children’s from the
other hospital I worked at is the atmosphere and the
teamwork,” Chamblee said. “People are willing to help
each other out to get the job done, and you just don’t see
that at many hospitals.”
lifeA day in the of Children’s Hospital
Eric Chamblee and Amy Hill
The key to continuing the success of the
hospital, Ragsdale believes, is maintaining the
“amazingly good relationship” among the Board
of Directors, the hospital Administration and the
Medical staff. “All three work together very well for
the benefit of the patients. That’s unusual, and we
have to continue that,” he said. “It will help with
physician recruitment and will help us to identify
areas where we need to expand.”
Children’s Hospital now has physicians in
nearly 30 pediatric subspecialties, but the candidate
pool of new subspecialists is shrinking. “It’s hard
to recruit to support our existing specialists and to
expand our services,” he said. “We need to find new
ways to bring new subspecialists in.”
Ragsdale identified several other challenges and
goals for his time as Board chair:
• Continued funding of health care, because
more than half of the hospital’s patients are
insured through TennCare.
• Building on the work of President/Emeritus
Bob Koppel and former Board Chair
Jim Bush and other recent or soon-to-be
retirees: “They have left us in great shape.
We need to continue to grow, to build
on what we have to reach kids in our
• Where to expand facilities next when the
time comes, because there is not much
open space remaining on the main Clinch
• Meeting the needs of growing services and
departments, in particular the Children’s
Hospital Emergency Department – the
busiest Emergency Department in Knox
County: “They do a tremendous job, but
as they get more volume, how do we
• Making people in counties outside of
Knox more aware of the hospital and its
services to their citizens, “so they can help
us help them.” Less than half the hospital’s
patients come from Knox County – the
hospital truly is a regional center for East
Tennessee’s children, not just a hospital for
Knox County’s children.
Ragsdale looks forward to working with
new hospital President Keith Goodwin. “He
has tremendous experience with large children’s
hospitals, and he has done a great job of immersing
himself in the hospital and the community,”
Outside of his work with Children’s Hospital,
Ragsdale devotes his time to his family (wife
Becky, 16-year-old daughter AnDe and 12-year-
old son Jack), his work (he is a founding partner
in the Knoxville law firm of Long, Ragsdale and
Waters, P.C.), his church and the occasional youth
basketball team. He also teaches a class in the third-
year law seminar at the University of Tennessee
each spring semester. “But I’m mainly running with
the kids,” he said. “I want to enjoy that while I have
Continued from page 9
Linda Bennett has worked as a Unit Secretary
(currently on Third Floor East) and PCA at Children’s
Hospital for the past nine years, but she has been in
this field for more than 15 years. She was first attracted
to working at Children’s after spending a few weeks at
another hospital with
her son. “I know
how scared my son
was, and if I can
make it easier for
someone else’s child,
I will,” she said.
while she was in high
school. There, she
took a CNA class
and completed many
hours of training for
respiratory therapy in
Texas. She planned
to continue her
studies when she
moved to Tennessee
but put her education
on hold for a while to raise her two boys. She also
worked in nursing homes and at a development center
for special needs children.
During her time at Children’s, Bennett has enjoyed
bonding with the patients she meets and with her
coworkers. “The people I work with can make the job
fun. It makes it easy to come to work if you like the
people you work with,” she said.
Bennett’s favorite part about her job is being able to
interact with patients and their families and witnessing
how grateful they are for the caring employees at
Children’s Hospital: “It’s the smiles, hugs and even the
pictures the kids make for you; and on occasion you
really do witness miracles.”
As a child, Gail Rich always had dreams of being a
pediatrician. These dreams led Rich to enroll in nursing
school with hopes of eventually caring for children in a
pediatric hospital. After graduation, Rich only applied at
her first choice, Children’s Hospital.
Rich came to Children’s Hospital directly out of
nursing school. “Our orientation period was vital
to learning the specific skills needed to care for the
pediatric population,” Rich said. Throughout her
career at Children’s, Rich has been trained in basic
life support (BLS), pediatric advanced life support
(PALS), chemotherapy administration, blood product
administration and conscious sedation. She has held
several different positions, including charge and staff
nurse on both the Second and Third floors and float
nurse in multiple areas of the hospital. Currently she
is an outpatient nurse in the Hematology/Oncology
Clinic. Rich continually maintains and expands her
education through pediatric seminars and conferences,
skill reviews and NetLearning modules. She also turns
to her coworkers, whom she says are a great resource for
“The memories that are most important to me from
working at Children’s are the ones that involve a family
member and/or patient who shares with me how
much they appreciated how I treated them as a
patient and a person,” Rich said. “Those are the most
endearing to me.”
Rich came to work at Children’s Hospital when
she was 23 years old and feels as if she has grown
up here. Her coworkers have become her extended
family. Rich is currently pursuing a Bachelor of
Science in Nursing through East Tennessee State
University and says she cannot imagine working
After working for an electric company for 10 years,
Tanya Little decided she wanted to move into the
medical profession. “I love helping people, and I
thought being a nursing assistant would be great,”
Little said. “No matter how big or small the task is, it
just makes me happy to know that I helped someone
Little has been trained in cardiopulmonary
resuscitation (CPR) and obtaining vitals. She helps to
transport patients to different areas of the hospital for
testing and assists with daily care for patients. Currently,
Little is working to enhance her skills by going to school
for medical billing and coding/transcription, which has
allowed her to gain a better understanding of medical
“I am confident in my job, and my training
gives me the opportunity to help the patients and my
coworkers, which allows me to be ready for whatever the
day has to offer,” Little said.
One of Little’s favorite memories involves a very
special birthday present from a patient. Little remembers
this particular patient being very quiet when he first
began coming to Children’s. When she received a
birthday card from her coworkers, Little noticed that
this young man had signed her card as well.
“Now every time he is here, I walk into his room, and
he gives me that big beautiful smile, and he talks to me
all the time,” Little said. “Just thinking back on when I
first started and he didn’t say much, let alone smile; he
gave me the best birthday present ever!”
Little started at Children’s Hospital in December
2005 on the Second Floor and recently transferred to
the James S. Bush Outpatient Care Center. When she
walks into a patient’s room and is greeted by a smiling
face, all other problems disappear. “People say it takes
a special person to work at Children’s Hospital,” Little
said. “I say I have the opportunity to meet special people
By Bethany Swann and Leslie Street, student interns
New Board chair
responsibility. Choose an alternate in case your first
choice is deceased or unable to take your children if
and when the need arises. Specify who is to manage
money left for your children’s benefit and consider
having someone separate involved with overseeing
Pull together a listing of the people to whom you2.
will give your belongings: list their name, current
address and phone number and their relationship
to you – son, daughter, niece, nephew, grandson
or granddaughter, neighbor, friend. List what you
would like them to have, and be specific.
List all of your assets:3. house, land, securities,
retirement plans, IRA, jewelry, art, collectible
items, bank accounts, vehicles and other personal
property. Make a list of your favorite charities. List
the location of your safe deposit box. Consider
attaching a letter to the will indicating any wishes
you may have for a funeral, the location of cemetery
lots and information about any prepaid funeral
arrangements you have made.
Choose an executor.4. It is especially important to
determine which of your relatives or friends is wise
and honest enough to serve as executor of your
estate. The court will hold this person accountable
for carrying out your wishes as listed in your will.
You and your spouse should spend some time with
your executor to discuss your wishes and make
certain he or she will agree to serve.
Write all of this information down.5.
Making a will is one of the most important
activities you will ever undertake. It need not
be difficult or unpleasant, but it is VERY
important. A will is the only legal document
that records your final wishes. Your family
members will already be under a great deal of
stress simply because you have passed away.
You can significantly reduce their burden by
leaving a properly executed will.
People have many excuses for not planning.
Some express concern over paying a lawyer
to prepare their will. This should not be
a consideration; the dollars you spend on
professional fees for a properly prepared will
are truly small compared to the expense and
heartache of failing to plan. By preparing a
will, you are telling those you leave behind
how to care for your minor children and how
to dispose of all you have accumulated during
your lifetime. Putting your instructions in a
valid will eliminates speculation about your
You can save time and money by focusing
your efforts and “doing your homework” before
visiting with your attorney.
Sit down with your spouse and have that1.
difficult discussion about who should
raise your children if you should both die
in a common accident. Then both of you
should meet with the people you select to
make certain they will agree to accept the
Select an attorney.6. Choose someone
who has experience in estate planning;
feel free to discuss fees in advance. Make
an appointment, and follow through
by mailing the attorney a copy of your
information well in advance. The attorney
will appreciate dealing with a well-prepared
client and will be delighted not to waste
time serving as a referee between you and
your spouse on matters such as custody of
children and selection of an executor.
7. After your will is finalized, sign it, give a
copy to the executor and keep the original
in your safe deposit box. Then sit back and
enjoy the warmth and security that comes
from knowing you have made thorough
arrangements to prevent unnecessary
expense and avoid family strife after you
For more information on wills and estate
planning, including a copy of our free planning
booklet, “Personal Financial Affairs Record,”
send your name and address to us via the reply
form below. Or you may contact David Rule,
Director of Development, at firstname.lastname@example.org
or (865) 541-8162, or Teresa Goddard,
CFRE, Senior Development Officer, at
email@example.com or (865) 541-8441.
By David S. Rule, Director of Development
Include Children’s Hospital in your estate plans.
Join the ABC Club. For more information, call (865) 541-8441.
Please send the FREE planning booklet, “Personal Financial Affairs Record.”
City___________________________ State_______ Zip_____________ Phone#(______)___________
r Please call me at the phone number below for a free confidential consultation concerning planned giving.
r Please send me more information about deferred giving.
r I have already included Children’s Hospital in my estate plan in the following way:
r Please send me information about the ABC Club.
Children’s Hospital Development Office • (865) 541-8441
There are so many surprisingly easy ways to support Children’s Hospital. Now, just by
purchasing books through a specific online book retailer, you can help the hospital.
Abunga.com is a new online book retailer that is focused on being family friendly. It
targets families by offering more than 1.5 million titles at low prices as well as a shopping
site void of pornography and other materials that are potentially offensive to families.
Abunga.com donates five percent of each purchase to a non-profit organization selected
by the buyer through the FAN (Favored Abunga Non-profits) affiliate network.
To visit the Abunga.com online book retailer site, go to http://abunga.com/fan/browse/?.
When you shop on the Abunga.com site, you’ll be given an opportunity to select Children’s
Hospital as your preferred FAN affiliate to receive a donation from the online retailer.
Your will, the foundation of your estate plan
With the holidays quickly approach-
ing, people throughout East Tennessee
are making gift lists and planning family
get-togethers.The Children’s Hospital
Volunteers have an easy way to check one
important task off that holiday “to-do”
list – purchase the just-released 2007
Children’s Hospital holiday card, and
help the area’s children at the same time.
This is the 43rd year that the
Children’s Hospital Volunteers have
sold holiday cards to benefit the hospital.
Artist and Children’s Hospital
Volunteer Jan Church designed this
year’s unique holiday card especially
for Children’s Hospital. An original
watercolor painting, this year’s card
features three jolly snowmen in a snowy
forest that will stir a feeling of excitement
for the upcoming holidays.The message
inside the card is “Warm Wishes This
The Children’s Hospital holiday
cards are $1 per card, can be sold in any
quantity including box sets of 10 cards
for $10, and can be personalized on bulk
orders.The cards are appropriate for
business and personal use.
Proceeds from the holiday cards
will be used to support a variety of
volunteer-led programs at Children’s
Hospital, all of which help to make a
child’s hospitalization more comfortable.
For more information or to place
an order, send an e-mail request
to firstname.lastname@example.org or call the
Volunteer Services Department at
Children’s Hospital at (865) 541-8136.
By Seth Linkous,
Associate Director for Public Relations
Helping children is “in the cards” this holiday season
UPCOMING EVENTS to
calendar of events
All proceeds from this event benefit
Children’s Hospital. For more information
or to register, call the Children’s Hospital
Development Office at (865) 541-8608.
UT Dance Marathon
Students at the University of Tennessee
are prepared to dance the night away from
7 p.m. to 9 a.m. on February 22-23 at the
Tennessee Recreational Center for Students
(TRECS) on UT’s campus.
Activities throughout the night will
include live music from local bands, a
children’s carnival for Children’s Hospital
Hematology/Oncology patients and an
opportunity for the patients to throw pies
at some Children’s Hospital staff members.
Students will also learn a Dance Marathon
dance to perform at the end of the 14-hour
Dance Marathon is the largest student-
run philanthropy in the country, with more
than 80 colleges and universities “dancing” for
children’s hospitals in their area. Last year’s
Dance Marathon at UT raised approximately
$80,000 for the Children’s Hospital
For more information, call the
Children’s Hospital Development Office
at (856) 541-8441.
Star 102.1 Radiothon
The seventh annual Star 102.1 Radiothon
will take place February 28-29 at West Town
Mall. Morning show personalities Marc, Kim
and Frank will host this live event from 6 a.m.
to 6 p.m. both days to encourage listeners and
Jammin’ In Your Jammies
It’s time for families to get cozy in their
favorite pajamas for a weekend of wintertime
fun. This year’s Jammin’ in Your Jammies
event will take place February 1-3 at the
Holiday Inn Select at Cedar Bluff.
A family of four can enjoy an overnight
stay for $130, and additional guests are $30 per
person. Families have the option of registering
at 5 p.m. Friday and concluding their stay
with a delicious Saturday morning brunch OR
registering at 5 p.m. Saturday and ending with
a Sunday morning brunch. This price includes
a one-night hotel room stay, dinner, snacks,
breakfast and all activities and entertainment.
In the evening, families have many activities to
choose from, such as swimming in the indoor
pool, playing games, participating in a pajama
contest or dancing to music provided by
Star 102.1 radio.
Mark your calendars now
for several upcoming events to
entertain families and benefit
Thanks to the generous
people of East Tennessee who
host and participate in these
events, Children’s Hospital can
continue to provide the best
pediatric health care to the
children of this region.
those who stop by to make a personal pledge to
benefit Children’s Hospital.
There will also be a silent auction featuring
great items from local and national companies.
Last year’s Radiothon made Children’s Hospital
history by putting the six-year Radiothon total
over $1 million. All net proceeds will benefit
Children’s Hospital Home Health Care and
the CarePages service. To help with Radiothon,
please call the Children’s Hospital Development
Office at (865) 541-8441.
Cutest Little Baby Face
The 18th annual “Cutest Little Baby Face”
contest will begin March 8 at Belz Factory
Outlet World in Pigeon Forge. The contest
is open to children ages 6 and younger, with
Gary Woods Photography in Sevierville taking
photos of the participants.
The entry fee for preregistration is $5, and
registration at the event is $7. The fee includes
a 5x7 portrait of the participating child, a
T-shirt and goody bag. Pictures will be taken
on Saturday, March 8, and Sunday, March 9.
Voting will take place at Belz on Friday, March
21, and Saturday, March 22; a $1 donation to
Children’s Hospital will count as 100 votes.
The child with the most votes is named the
winner and will be announced on March 22
during the “Baby Face Parade.”
Contestants may preregister by completing
a registration form at the outlet mall or by
calling the Children’s Hospital Development
Department at (865) 541-8745.
By Leslie Street, student intern
children. They can ingest the dangerous, naturally
occurring metal when they mouth, lick or swallow
something made with lead or lead paint, or when
they simply touch it and then put their fingers in
their mouths. Because of the many recent product
recalls involving lead/lead paint, it is important to
know the facts about lead poisoning to help keep
your family healthy.
Dr. Aleisha Lunsford, a physician in the
Emergency Department at East Tennessee
Children’s Hospital, provides helpful facts
and information to help identify potential lead
poisoning risks, help parents recognize symptoms
and protect children from the dangers of lead.
How does lead poisoning occur?
Long-term exposure to lead, a naturally
occurring metal used in everything from
construction materials to batteries, can cause
serious health problems, particularly in young
children. Lead is toxic to everyone, but unborn
babies and young children are at greatest risk for
health problems from lead poisoning because
their smaller, growing bodies make them more
susceptible to absorbing and retaining lead.
Swallowing or inhaling lead, usually over an
extended period of time, causes lead poisoning.
The human body should not have lead in it;
however, most residents of the United States have
at least some lead in their blood. The American
Academy of Pediatrics estimates that about 4
million children in the U.S. have unacceptably
high levels of lead in their blood.
Lead is particularly dangerous because once
it gets into a person’s system, it is distributed
throughout the body. Most lead ends up in the
bone, where it causes even more problems. Lead
can interfere with the production of blood cells
and the absorption of calcium that bones need to
grow healthy and strong.
Lead poisoning can come from many
• Some imported products (such as toys, jewelry
and household decorative items) which may not
be manufactured to U.S. standards
• Flaking paint chips in a house built
prior to 1977
• Painted antiques
• Leaded dust from renovations of older homes
• Water from pipes made of lead or with
• Auto exhaust and industrial pollution
• Soil contaminated with lead (found near
• Food contaminated with lead (stored in bowls
painted with lead paint or imported from
countries that use lead to seal canned food)
• Battery casings, fishing sinkers and shotgun
• Lead crystal and porcelain or pottery with
• Cigarette ashes and matches
Internationally manufactured toys from countries
such as China have been a recent problem in the
U.S. because the paint on the toys contained lead.
The U.S. Consumer Product Safety Commission
announced on August 14 that Mattel voluntarily
recalled nine million of its toys — including character
toys from the movie “Cars”; Batman action figures;
and Barbie, Doggie Daycare, and Polly Pocket play
sets—because of lead in the toys that could cause
harm to children. Other recent recalls included
Thomas the Tank Engine products, Dora the
Explorer toys and children’s jewelry, among
Coming into contact with a toy — or anything
else containing lead — once or twice probably isn’t
cause for major concern. It is continual exposure over
a period of time that usually causes lead poisoning,
which can bring on a host of health problems, which
are discussed in this article.
When you think of lead poisoning, you probably
envision an old house with paint chipping off
walls and a toddler mouthing everything in sight.
Although lead paint was banned in the United States
nearly 30 years ago, lead is still sometimes found in
some toys and children’s jewelry
made today. Lead is
What are some of the symptoms of lead
poisoning and how do you get tested?
Lead poisoning can produce many symptoms,
including irritability, headaches, weight loss,
nausea, constipation, abdominal pain, fatigue, and
muscle weakness. However, many children with
lead poisoning don’t show any signs of the illness.
Lead poisoning can also have a variety of
long-term effects, such as:
• Decreased bone and muscle growth
• Poor muscle coordination
• Damage to the nervous system, kidneys
• Speech and language problems
• Seizures and unconsciousness (in cases
of extremely high levels)
• Developmental delay
The American Academy of Pediatrics
(AAP) recommends that all children get
tested for lead when they are one and
two years old. In the state of Tennessee,
children are normally screened for anemia
and lead toxicity during their one- and
two-year-old wellness exams (also
known as Early and Periodic Screening,
Diagnostic and Treatment Exams). If you
are concerned about the possibility of lead
poisoning, talk with your doctor, who may
recommend a blood test to help make (or
rule out) a diagnosis of lead poisoning.
What can I do to prevent
You can protect your family by
ensuring that your home is lead-free.
Talk to your local health department
about having your home evaluated for
These tips can help you reduce the risk
of lead exposure:
• Be wary of old plumbing, which
might be lined with lead. If you have
an old plumbing system (in homes
built before 1970), let cold water run
from the faucet for a minute before
drinking it. If possible, drink bottled
water instead. And because hot water
absorbs more lead than cold water,
don’t use hot tap water for food
• Keep your home and your family clean.
Wash your child’s hands and toys
frequently, and keep dusty surfaces clean
with a wet cloth.
• Know where your child plays. Keep
your child away from busy roads and the
underside of bridges.
• Make sure children put only safe,
clean items in their mouths.
• Store foods in glass, plastic or stainless
steel containers, never in open cans.
• Don’t burn painted wood.
• If you work with lead, shower and
change before going home, and wash
your clothes separately from other
Perhaps one of the best means of
protection is to serve well-balanced meals
that are low in fats and high in iron and
calcium. Iron and lead go to the same place
in the blood. Plenty of iron in the blood
decreases the effects of lead, and Vitamin C
prepares the body to absorb iron. Fats, on
the other hand, make the body able to absorb
lead, so a full stomach with few fats reduces
the absorption of lead.
If your child has never been tested for
lead, it’s a good idea to contact your child’s
health care provider as soon as possible to
schedule a screening.
Compiled by Bethany Swann,
This summer, Children’s Hospital answered
Governor Phil Bredesen’s request to support
enrollment in the new CoverKids insurance
program by staging events around the August
sales tax holiday weekend.
Children’s Hospital sponsored CoverKids
events on July 27-28 at the Wal-Mart near
Knoxville Center Mall and on August 3-4
at the Belz Factory Mall in Pigeon Forge.
Both weekends’ events were successful,
with 155 CoverKids applications completed
and approximately 100 applications distributed.
Joe Burchfield, grassroots coordinator for
CoverKids, praised Children’s Hospital for
everything they did to make the event weekends
successful, and estimated that about 90 percent
of people who received applications came with the
purpose of enrolling in CoverKids. “They knew
where to find us!” he said.
As part of the Cover Tennessee program,
CoverKids offers comprehensive health coverage
to uninsured children in Tennessee, age 18 and
under, and pregnant women. Also, there are no
pre-existing condition exclusions for children
with already-diagnosed special needs or medical
CoverKids has no monthly premium. Participants
pay a co-pay for certain services; the co-pay amount
depends on income. Coverage is offered for 12
months. After that, families must re-verify their
children’s eligibility. Children must be U.S. citizens
or qualified aliens and must be Tennessee residents.
They also must have been without insurance for
three months (this is waived for newborns up to
four months of age and for children moving to
CoverKids from TennCare or from another state’s
SCHIP program). Maternity care is available for
pregnant women, from the date of application
until 60 days following the baby’s birth.
CoverKids provides comprehensive health
insurance with an emphasis on preventive health
services and coverage for physician services,
hospitals, prescriptions, mental health/substance
abuse and more. CoverKids has an emphasis
on services children need most, well-baby and
well-child visits, and age-appropriate required
immunizations. For mental health, CoverKids offers
up to 52 visits per year on an outpatient basis and
30 days of inpatient treatment per year. And in
October, CoverKids announced it will add dental
and vision benefits starting January 1, 2008.
To learn more about CoverKids insurance or to
receive an application, visit www.CoverTN.gov or
call toll-free 1-866-268-3786.
By Leslie Street, student intern
Dr. Aleisha Lunsford
offers insurance to Tennessee children
2018 Clinch Ave. • P.O. Box 15010
Knoxville, Tennessee 37901-5010
We always try to stay current with friends of the hospital.
If for any reason you should receive a duplicate issue,
please notify the hospital at (865) 541-8257.
P AI D
Telethon PreviewTelethon Preview
annual Children’s Miracle Network
Telethon to benefit Children’s Hospital is
quickly approaching. This year’s telethon will
take place on Sunday, January 27, and will
be broadcast live from 3:30 - 11:30 p.m. on
WBIR-TV Channel 10.
This year’s telethon again offers viewers
the convenience of donating to Children’s
during the broadcast.
the broadcast on
WBIR-TV can log
on to www.etch.com
and click on “Make
A Donation” on the
left side of the home
page to make their
broadcast raised more
than $1.9 million for
This total represents
generosity of the
people of this region
and their ongoing
commitment to the children who make nearly
144,000 visits each year to the hospital.
The success of this year’s Children’s
Miracle Network telethon is crucial in helping
Children’s Hospital grow. Funds raised
during the telethon will be used to purchase
new and sophisticated medical equipment for
various hospital departments. Support from
the community throughout the telethon helps
ensure each child who comes to Children’s
Hospital, now and in the future, is able to
receive the care he or she needs.
Children’s Hospital is a charter member
of the Children’s Miracle Network. In 1983,
the hospital participated in the first telethon
that raised $95,487 in East Tennessee, all of
which remained at Children’s Hospital for the
direct benefit of our patients. Since its
inception, the telethon has raised
more than $23 million for our
pediatric medical center.
For more information about
the Children’s Miracle Network
broadcast, or if you would like to
volunteer at the telethon, call
(865) 541-8441 or visit
By Bethany Swann,