Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
Improving the SharePoint search
experience
#SPSBE | #SPSBE07
Elio Struyf @eliostruyf
April 18th, 2015
Office 365 MVP
SharePoint Search & Branding
Blogger | BIWUG board member
Contact
@eliostruyf
www.eliostruyf.com
elio.struy...
PlatinumGoldSilver
Thanks to our sponsors!
Hold your horses before
adding changes
Types of users
 Novices
 Close the technical expertise gap
 Guide to create complex queries
 Experts
 Provide new way...
Novice user
Search guidance
Suggestions
1. Gather synonyms
2. Create a thesaurus CSV (key, synonym, language)
3. Import it in SharePoint
Important: you cannot exp...
Synonym example
No thesaurus functionality in SharePoint Online
You can make use of Query Rules
Synonyms: SharePoint Online
Query rule example
Getting your users a step further
Show project sites, team sites, news
Search verticals
Refiner counters
Tip 5 – Use visual refiners
Makerefinement easier,otherwise itstaysunused
A PICTURE IS WORTH A THOUSAND
WORDS Arthur Brisbane
Show the application icons instead of text
File types
Showing profile pictures
Use “Modified by” instead of Authors
Authors is based on document properties
Quick tip: Authors  Modified by
Tip 6 – Make your keywords count
In an ideal world you would know
which keywords are highest ranked
Experiment with
the keywords you us
You could help your users
Search breadcrumbs: show used keywords
Search keyword combinations hints
Having the tools is not enough
Users need to know how to use them
Experts
Tip 7 – Search as you type
Refresh the results as you are typing (ex. Google)
User can quickly adapt their queries
Search as you type
Reference: Mikael Svenson
Search as you type
Enrich search results
Classification
 Entity Extraction
 Content Enrichment
Tip 9 – Delve & Office Graph
Manager
Direct report
Works with
Shared with me
Viewed by me
Trending around me
Presented to me
Liked by me
Delve
Bringing Delve / Office Graph into your
search center
Continuous improvements
Implement
Configure
Analysis
Collecting
feedback
Evaluate
Questions?
Thank you!
SPSBE - Improving your SharePoint search experience
SPSBE - Improving your SharePoint search experience
SPSBE - Improving your SharePoint search experience
SPSBE - Improving your SharePoint search experience
SPSBE - Improving your SharePoint search experience
SPSBE - Improving your SharePoint search experience
SPSBE - Improving your SharePoint search experience
SPSBE - Improving your SharePoint search experience
SPSBE - Improving your SharePoint search experience
SPSBE - Improving your SharePoint search experience
SPSBE - Improving your SharePoint search experience
SPSBE - Improving your SharePoint search experience
SPSBE - Improving your SharePoint search experience
SPSBE - Improving your SharePoint search experience
SPSBE - Improving your SharePoint search experience
Upcoming SlideShare
Loading in …5
×

SPSBE - Improving your SharePoint search experience

673 views

Published on

Most companies that are using SharePoint do not invest any time and money in their Enterprise Search. Users get frustrated when they do not find their documents, or do not have a clue how to find them. This session shows the technical possibilities how you could implement a better search experience for your users. The content is built upon the context of a novice and expert users. These two types of users need to be approached differently. Where novice users needs guidance when searching for their documents, expert users’ needs to have triggers to discover new content.

Published in: Technology
  • Be the first to comment

  • Be the first to like this

SPSBE - Improving your SharePoint search experience

  1. 1. Improving the SharePoint search experience #SPSBE | #SPSBE07 Elio Struyf @eliostruyf April 18th, 2015
  2. 2. Office 365 MVP SharePoint Search & Branding Blogger | BIWUG board member Contact @eliostruyf www.eliostruyf.com elio.struyf@ventigrate.be Elio Struyf Senior Office 365 | SharePoint Consultant
  3. 3. PlatinumGoldSilver Thanks to our sponsors!
  4. 4. Hold your horses before adding changes
  5. 5. Types of users  Novices  Close the technical expertise gap  Guide to create complex queries  Experts  Provide new ways of discovering content
  6. 6. Novice user
  7. 7. Search guidance
  8. 8. Suggestions
  9. 9. 1. Gather synonyms 2. Create a thesaurus CSV (key, synonym, language) 3. Import it in SharePoint Important: you cannot export a thesaurus, so you need to maintain the main file. Synonyms: On-premises
  10. 10. Synonym example
  11. 11. No thesaurus functionality in SharePoint Online You can make use of Query Rules Synonyms: SharePoint Online
  12. 12. Query rule example
  13. 13. Getting your users a step further
  14. 14. Show project sites, team sites, news Search verticals
  15. 15. Refiner counters
  16. 16. Tip 5 – Use visual refiners Makerefinement easier,otherwise itstaysunused
  17. 17. A PICTURE IS WORTH A THOUSAND WORDS Arthur Brisbane
  18. 18. Show the application icons instead of text File types
  19. 19. Showing profile pictures
  20. 20. Use “Modified by” instead of Authors Authors is based on document properties Quick tip: Authors  Modified by
  21. 21. Tip 6 – Make your keywords count
  22. 22. In an ideal world you would know which keywords are highest ranked
  23. 23. Experiment with the keywords you us
  24. 24. You could help your users Search breadcrumbs: show used keywords Search keyword combinations hints
  25. 25. Having the tools is not enough Users need to know how to use them
  26. 26. Experts
  27. 27. Tip 7 – Search as you type
  28. 28. Refresh the results as you are typing (ex. Google) User can quickly adapt their queries Search as you type
  29. 29. Reference: Mikael Svenson Search as you type
  30. 30. Enrich search results
  31. 31. Classification  Entity Extraction  Content Enrichment
  32. 32. Tip 9 – Delve & Office Graph
  33. 33. Manager Direct report Works with Shared with me Viewed by me Trending around me Presented to me Liked by me Delve
  34. 34. Bringing Delve / Office Graph into your search center
  35. 35. Continuous improvements Implement Configure Analysis Collecting feedback Evaluate
  36. 36. Questions?
  37. 37. Thank you!

×