Successfully reported this slideshow.
Presented byDateSmarter Government –Tax and RevenueImproving the economic health, welfare and safetyof society            ...
Smarter Government – Tax and RevenueProviding leadership in the face of global challenges.Changing demographics increase  ...
Smarter Government – Tax and Revenue Governments face challenges – and opportunities -- in every functional area. Increase...
Smarter Government – Tax and RevenueTo ensure the economic health, welfare and security of their citizens,government leade...
Smarter Government – Tax and RevenueThe challenge: increasing operational efficiency, reducing fraudand waste.            ...
Smarter Government – Tax and RevenueHow can improving taxpayer services and tax compliance helpgovernments spend less mone...
Smarter Government – Tax and RevenueServicio de Administracion Tributaria (SAT) Mexico modernizes theirlegacy tax collecti...
Smarter Government – Tax and RevenueNew York State Department of Taxation and Finance appliesadvanced analytics to strengt...
Smarter Government – Tax and RevenueBelgium Ministry of Finance automates and optimizes theirprocesses to expedite case fi...
Smarter Government – Tax and Revenue  Efficient, effective and fair tax administration. How do you build a  trusted experi...
Smarter Government – Tax and Revenue  We can help you plan and execute critical aspects of your journey.  IBM solution are...
Smarter Government – Tax and RevenueWe apply systems thinking, tools and expertise to help you managecomplexity and the in...
Smarter Government – Tax and RevenueSingle View of Tax PayerProvides single view of trusted information to downstream proc...
Smarter Government – Tax and RevenueDetecting and Preventing Fraud, Waste and Abuse.Applies advanced analytics to improve ...
Smarter Government – Tax and RevenueTax ModernizationCreates a taxpayer-centered Information Hub                          ...
Smarter Government – Tax and RevenueFinancial Performance ManagementImproves the transparency and accountability of govern...
Smarter Government – Tax and RevenueWhat is your preferred starting point?BAO Jumpstart for Information ManagementFoundati...
Smarter Government – Tax and RevenueWhich implementation approach best supports your businessobjectives?         Business ...
Upcoming SlideShare
Loading in …5
×

Manage Government Resources More Effectively

757 views

Published on

Single View of the Citizen; Reduce Fraud and Government Inefficiency.

  • Be the first to comment

  • Be the first to like this

Manage Government Resources More Effectively

  1. 1. Presented byDateSmarter Government –Tax and RevenueImproving the economic health, welfare and safetyof society © 2012 IBM Corporation
  2. 2. Smarter Government – Tax and RevenueProviding leadership in the face of global challenges.Changing demographics increase Government financesthe cost of social protection significantly weakened by the global financial crisisCitizens expect better and more responsivegovernment services Rising energy costs, water supplies at riskEvery major country affected byterrorism and regional conflicts2 © 2012 IBM Corporation
  3. 3. Smarter Government – Tax and Revenue Governments face challenges – and opportunities -- in every functional area. Increase outcome Savings from reduced Conserving energy, effectiveness fraud and error increasing productivity 26% to 58% £ 3.1 billion 4.8 billion hours Percent of government Estimates of fraud and error Additional hours that traffic spending allocated to social across all benefits during congestion forced Americans to protection 2009/10 in Great Britain spend on the roadways, a loss of 3.9 billion gallons of fuel worth $115 billionSavings from improved tax Reducing crime’scompliance true cost$1.2 billion $943 per personAmount New York State The tangible social andDepartment of Taxation and economic cost of crime inFinance has saved through tax Canada -- $31.4 billion, orcompliance $943 for each man, woman and child 3 © 2012 IBM Corporation
  4. 4. Smarter Government – Tax and RevenueTo ensure the economic health, welfare and security of their citizens,government leaders are prioritizing these imperatives.Improve Citizen and Business Services Build Intelligent Transportation Systems Strengthen National SecurityManage Resources More Effectively Improve Public Safety4 © 2012 IBM Corporation
  5. 5. Smarter Government – Tax and RevenueThe challenge: increasing operational efficiency, reducing fraudand waste. Tax avoidance and tax evasion threaten government revenues. The US Senate estimates revenue losses from tax evasion by U.S.-based firms and individuals at around 100 billion dollars a year. In many other countries, the sums run into billions of euros. This means fewer resources for infrastructure and services such as education and health, lowering standards of living in both developed and developing economies.5 © 2012 IBM Corporation
  6. 6. Smarter Government – Tax and RevenueHow can improving taxpayer services and tax compliance helpgovernments spend less money to collect money? Increase efficiency, fairness, Lowering levels of fraud, waste and error reduce cost of compliance by: Smarter Services Improving operational Making it easier to interact efficiency with your AgencyYour result• Improved identification of fraudulent activity• Compliance and auditability• Improved case management• Enhanced tax modernization and policy alignment• Increased decision making in shorter timeframes6 © 2012 IBM Corporation
  7. 7. Smarter Government – Tax and RevenueServicio de Administracion Tributaria (SAT) Mexico modernizes theirlegacy tax collection system to raise collections and cut costs.The total real tax collectionfor SATgrew 8.1%The income tax collectiongrew 12.9%The added value tax collectiongrew 3.4% Business problem: Tax collection as a percentage of GDP has been historically low in this country because the tax law is very complex, and it was a time consuming process for citizens register for—let alone pay taxes Solution: “Solucion Integral,” a collection of services supported by an heterogeneous technological platform, and developed on a SOA platform7 © 2012 IBM Corporation
  8. 8. Smarter Government – Tax and RevenueNew York State Department of Taxation and Finance appliesadvanced analytics to strengthen tax compliance and increase gap.Since its inception,the agencyhas decreased improperpayments by$1.2 billion Business problem: investigations revealing widespread tax evasion, and highly unreliable and more expensive “pay-and-chase” policies drove the agency to the realization that they needed to predict in order to prevent Solution: Reposition the role of analytics (the Case Identification Selection System, or CISS) directly into the mainstream review process, making it predictive “The fact that we’ve been able to evolve it to where it is now – when it’s so desperately needed – has made it an important fiscal tool for the state. … When I hear anecdotally that New York is getting to become a much more difficult place to cheat, I know we’re making the impact that we set out to make – which isn’t to increase our enforcement actions, but to change mindsets.” —William Comiskey, Deputy Commissioner, Office of Tax Enforcement,8 NYS Department of Taxation and Finance © 2012 IBM Corporation
  9. 9. Smarter Government – Tax and RevenueBelgium Ministry of Finance automates and optimizes theirprocesses to expedite case file management decisions.ReducesCase File ManagementDecisions from6 monthstodays Business problem: The physical nature of paper-based files did not allow for effective communication between regions, tax departments or citizens, caused delays in answering claims, resolving litigation or distributing work Solution: Automate and optimize processes to improve visibility, balance and control, and build accountability “We can follow up on each file, quickly respond to citizen calls, and even connect them directly with the agent handling the case at that particular time.” —Anemie Clasen, Inspector at Antwerp, BMoF9 © 2012 IBM Corporation
  10. 10. Smarter Government – Tax and Revenue Efficient, effective and fair tax administration. How do you build a trusted experience? Where do you want to begin? Business outcomes • Identification of fraudulent activity • Enhanced tax modernization and policy alignment • Compliance and auditability • Increased decision making in shorter timeframes • Improved case management Transformational stages Improve Revenue Improve Fiscal Enhance PublicValue Improve Access Single View of to Information Constituent Collection, Management Trusts And Resources Compliance & Oversight Optimize outcomes Analyze patterns Manage data Maturity 10 © 2012 IBM Corporation
  11. 11. Smarter Government – Tax and Revenue We can help you plan and execute critical aspects of your journey. IBM solution area:Tax and Revenue Management • Single View of Client • Financial Performance Management • Tax Modernization • Budgeting and Risk Management • Fraud, Abuse and Waste Prevention Transformational stages Improve Revenue Improve Fiscal Enhance PublicValue Improve Access Single View of to Information Constituent Collection, Management Trusts And Resources Compliance & Oversight Optimize outcomes Analyze patterns Manage data Maturity 11 © 2012 IBM Corporation
  12. 12. Smarter Government – Tax and RevenueWe apply systems thinking, tools and expertise to help you managecomplexity and the innovation process. Process transformation Business Componentized target operating model Architecture that enables mission definition and transformation Application transformation Application Tax administration processes, services and Architecture data, structured to enable the speed and flexibility required to be efficient and effective Operating environment transformation Infrastructure Systems that underpin process, Architecture application and technology blueprints12 © 2012 IBM Corporation
  13. 13. Smarter Government – Tax and RevenueSingle View of Tax PayerProvides single view of trusted information to downstream processes. • Understand • Condensed Enables you to… Up-to-date Case • Assemble citizen/ Mgmt • Cleanse • Improve rate of correctly identifying tax payers client hub • NormalizeInternal Citizen • Improve targeting of audit and collection cases Accessdata • Improve and streamline processes to manage audit and collection cases Trusted ID • Make information-driven, fact-based decisions instead of anecdotal or sample-basedExternaldata Fraud Mgmt • Identify • Harmonize multicultural • Citizen names • Service • Relationship • Customer Location Service awareness • Provider • Provision13 © 2012 IBM Corporation
  14. 14. Smarter Government – Tax and RevenueDetecting and Preventing Fraud, Waste and Abuse.Applies advanced analytics to improve tax compliance, fairness and revenuecollection Enables you to… • Increase overall tax revenue • Enforce fairness of the tax code • Predict fraud based on historical behaviorStop fraudulent Prioritize Predictiveincome tax delinquent Compliancereturns tax debts14 © 2012 IBM Corporation
  15. 15. Smarter Government – Tax and RevenueTax ModernizationCreates a taxpayer-centered Information Hub Tax Enables you to… • Maximize flexibility and adaptability Employers and to change with SOA Architecture Property data financial institutions • Enable tax agencies to focus on core functions of taxpayer service and compliance with SOA • SOA architecture • Improve customer service and lower costs with • Multi channel access • Tax audit and compliance Multi-Channel Access • Improve compliance while lowering cost of audit and control with tax audit and compliance Employment External solution information Citizen15 © 2012 IBM Corporation
  16. 16. Smarter Government – Tax and RevenueFinancial Performance ManagementImproves the transparency and accountability of government entities Enables you to… Breakaway Prescriptive, real-time, pattern-based strategies with situational context • Enhance public trust • Improve capital efficiency Business process Differentiating Predictions, • Analyze compliance and outcomes contextual business integration rules and patterns • Manage audit and collections cases Master data Process automation Competitive management, and workflow dashboards and scoreboards Foundational Data warehouses Task integration governance and production reporting Command and Ad hoc Spreadsheets and control extracts16 © 2012 IBM Corporation
  17. 17. Smarter Government – Tax and RevenueWhat is your preferred starting point?BAO Jumpstart for Information ManagementFoundationConnect people with trusted information, enabling them tomake real-time decisions and act with confidence to deliverbetter outcomes.BAO Jumpstart for Risk, Finance and FraudAssess performance and fraud management capabilities,gain greater value from current enterprise analyticsinvestments.Business Process Management (BPM)Visioning and RoadmapOptimize the performance, visibility, and agilityof business processes.17 © 2012 IBM Corporation
  18. 18. Smarter Government – Tax and RevenueWhich implementation approach best supports your businessobjectives? Business outcomes • Identification of fraudulent activity • Enhanced tax modernization and policy alignment • Compliance and auditability • Increased decision making in shorter timeframes • Improved case management Considerations Business Design Service Levels Deployment Models Funding Options Options Get the parts, build it yourself Work with a vendor to design Count on a strategic partner to and build it for you implement and run the solution Access to skills, best practices, technology and financing must be evaluated from the beginning to deliver desired results.18 © 2012 IBM Corporation

×