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eAccessibility Legislation Review & CBA


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Presented at a seminar at NUI Galway in November 2012.

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eAccessibility Legislation Review & CBA

  1. 1. eAccessibility:Legislation Review and CBA Robert Huffaker Marie Curie Fellow at DREAM Programme Technical Officer at Technosite External PhD Student at NUIG CDLP
  2. 2. Can ICT expand markets?… … and create value?
  3. 3. Introduction• What is ICT, eAccessibility and Web Accessibility 3
  4. 4. Web accessibility vs. eAccessibility Web Accessibility eAccessibility
  5. 5. Introduction• Disabled People / People with disabilities (PwD) are still not fully enjoying benefits and opportunities provided by Information and Communication Technologies (ICT).• Accessible ICTs are essential enablers for participating in the economy and society, to exercise freedom of choice and to have an independent living (UNCRPD)• MeAC and other studies shows that eAccessibility level in Europe is still low• Not a niche market: Important business opportunity 5
  6. 6. Some examples…• APSIS4all project: is still a need of evidence on cost/benefits and impacts of accessible ICT 6
  7. 7. How to identify costs and benefits … Steps Gather evidence from secondary sources to analyse the current situation? Gather evidence from field research? Surveys? Elaborate Case Studies? Identify Key Aspects: Costs and Benefits? Develop Models? Propose recommendations?
  8. 8. Web accessibility
  9. 9. Surveying organisations: Motivations for web accessibility• All companies considered web accessibility important.• More than 50% of the Websites were designed to be accessible from the start.• Reasons for launching an accessible Website : compliance with the legal requirements,  support of the company CSR policy  widening the number and characteristics of users usability• Most Websites were developed either by an external consultancy (44%) or in a partnership (34%)
  10. 10. Surveying organisations: Perceived benefits• Web accessibility is linked with the operational performance of the Website, i.e. usability enhancement, faster loading time, Search Engine Optimisation (SEO), etc.• The improvement in social image is considered critical, especially as a part of a wider Corporate Social Responsibility (CSR) strategy.• The “two ticks accreditation” (in the UK, indicating that an employer is committed to supporting or employing PwD).• Better profile in media publications and public reports.• Avoiding legal costs and fines arising from litigation• Decrease in user complaints.
  11. 11. Estimations and ExtrapolationsKey Aspects Quantified (Macroeconomic Level) USERS LEVEL ORGANISATIONAL LEVEL BENEFITS BENEFITS • Public sector efficiency• Potential increase in gains from more users ofemployment for PwD eGovernment services• Potential increase in wages • Private sector increasedfor PwD sales from eCommerce• Increased consumer ORGANISATIONAL LEVELwelfare from access to COSTSeCommerce and eBanking • Organisational extra costs• Increased convenience and attributable tosavings from access to implementing andeGovernment services maintaining web accessibility 11
  12. 12. Estimations and ExtrapolationsResults overview: net present value of aggregate net benefits (30-year horizon; discount rate 2,5%) YEAR WHEN RESULTS ARE POSITIVE scenario 1 Under no scenario the policy impact give Target 5% scenario 2 positive net benefits scenario 3 scenario 1 No positive net benefitsTarget 25% scenario 2 Net benefits positive after 10 years scenario 3 Net benefits positive after 4 years scenario 1 Net benefits positive after 23 yearsTarget 50% scenario 2 Net benefits positive after 3 years scenario 3 Net benefits positive after 1 year scenario 1 Net benefits positive after 4 yearsTarget 100% scenario 2 Net benefits positive after 1 year scenario 3 Net benefits positive from the start 12
  13. 13. Part 2: Legislation Review
  14. 14. UNCRPD Accessibility is identified in Article 3(f) as one of its eightprinciples, and accessibility rights, including ICT, are established as acondition for persons with disabilities to exercise their fundamentalfreedoms and human rights. The importance of accessibility is underscored by the fact thatthe word „access‟ has been used nine times, and accessibilityseventeen times throughout the text of the treaty (Narasimhan andLebois 2012). Article 9 of the CRPD deals with the right of access toeducation, employment, information, transportation, social and culturallife and entertainment. ICTs are affected in almost all of these aspects,proving to be a wide-reaching goal on behalf of the UN.
  15. 15. IRELANDAccording to the National Disability Authority (NDA), Irish public policyincludes requirements for government department websites to conformto Priority Levels 1 and 2 of the W3C WCAG 1.0.Mary McAleese, officially launched the Excellence throughAccessibility Award program.In addition, the Disability Act of 2005 requires access to informationand provides for a complaint-filing process effective December 31,2005. Section 28 of the legislation states in partDepartment of the Taoiseach‟s “New Connections—A Strategy torealize the potential of the Information Society” stated that “all publicwebsites are required to be WAI (level 2) compliant by end 2001”.NDA: Irish National Disability Authority IT Accessibility Guidelines forweb, telecommunications, public access terminals, and applicationsoftware.
  16. 16. SPAINLaw 34, June 11, 2002—Information Society and ElectronicCommerce Services ActLaw 51/2003, December 2, 2003—regarding equality ofopportunities, nondiscrimination, and universal accessibility forpeople with disabilities Called LIONDAU: de igualdad deoportunidades, no discriminación y accesibilidad universal delas personas con discapacidadRoyal Decree 209, February 21, 2003—regarding registriesand the telematic notificationsLaw 59, December 19, 2003—regarding electronic signature
  17. 17. Diversity of ICT capabilities…… diversity of user profiles and situations…
  18. 18. Thank you! Robert Huffaker Skype: robhuffaker