Information Overload for Travel Managers

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Performing Your Job at a Higher Level in the Age of Information Overload presentation for LABTA - Los Angeles Business Travel Association

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Information Overload for Travel Managers

  1. 1. PERFORMING YOUR JOB AT A HIGHER LEVEL IN THE AGE OF INFORMATION OVERLOAD ELIZABETH GLAU, CMP LABTA EDUCATION DAY 3/12/2014@ElizabethGlau
  2. 2. HOW DOES THIS MAKE YOU FEEL? 3/12/2014@ElizabethGlau
  3. 3. TRENDING TOPICS BIG DATA CONTEXT IS KING INFORMATION OVERLOAD DIGITAL TATTOO TIME MANAGEMENT 3/12/2014@ElizabethGlau
  4. 4. 3/12/2014@ElizabethGlau
  5. 5. IDENTIFYING SHORTCOMINGS RANK QUALIFICATION NEED TO IMPROVE 1 Data Analytics 51% 2 Marketing and Social Media 49% WHAT SKILLS MUST TRAVEL MANAGERS IMPROVE? “THE GROWING SKILL SET OF THE SUCCESSFUL TRAVEL MANAGER” WWW.RADIUSTRAVEL.COM 3/12/2014@ElizabethGlau
  6. 6. BIG DATA CHALLENGES 3/12/2014@ElizabethGlau http://readwrite.com /2014/01/17/hadoop -security- gartner#awesm=~ovq 5v4UoWplt1q
  7. 7. “CONTEXT IS KING” GRAPHIC VIA: HTTP://WWW.MARKETINGNINJA.COM/IF-YOU-THINK-CONTENT-IS-KING-YOU-MAY-BE- MARKETING-TO-YOURSELF/ 3/12/2014@ElizabethGlau
  8. 8. INFORMATION OVERLOAD GRAPHIC VIA: HTTP://WWW.STEAMFEED.COM/STATE-INFORMATION-OVERLOAD/ 3/12/2014@ElizabethGlau
  9. 9. TECHNOLOGY FOR TRAVEL MANAGERS TRACK TRENDS ELIMINATE PAPER INTEGRATE TRAVEL 3/12/2014@ElizabethGlau
  10. 10. INTERNAL COMMUNICATION MONITORING FEEDBACK NEWS STORIES INTRANET BLOG POSTS EMAIL COMMUNICATION EMPLOYEE ENGAGEMENT EVENTS 3/12/2014@ElizabethGlau GRAPHIC VIA: HTTPS://WWW.LINKEDIN.COM/TODAY/POST/ARTICLE/20140211215227- 897481-IS-THERE-SOCIAL-NETWORK-OVERLOAD-YES-AND-NO?_MSPLASH=1
  11. 11. TECHNOLOGY FOR COLLABORATION DRIVING COLLABORATION PERSUADING VS REQUIRING OPEN BOOKING SOCIAL NETWORKING MOBILE COMMUNICATIONS 3/12/2014@ElizabethGlau
  12. 12. RELATIONSHIP MANAGEMENT CRM SRM TERM MDM 3/12/2014@ElizabethGlau HTTP://WWW.EWO.UK.COM/MANAGEMENT-CONSULTANCY/CRM-ASSESSMENT- AND-STRATEGY/
  13. 13. SOCIAL SELLING PERSONAL BRAND LISTEN EXPERTISE CONTEXT 3/12/2014@ElizabethGlau GRAPHIC VIA: HTTP://MOWBRAYBYDESIGN.COM/STAKEHOLDER-RELATIONSHIP- MANAGEMENT/
  14. 14. DIGITAL TATTOO GRAPHIC VIA: HTTP://COLLIDER.COM/1984-MOVIE-REMAKE-NOAH-OPPENHEIM/ 3/12/2014@ElizabethGlau
  15. 15. TIME MANAGEMENT GRAPHIC VIA: HTTPS://WWW.LINKEDIN.COM/TODAY/POST/ARTICLE/20140121000148-311149675-PRODUCTIVITY- HACKS-HOW-I-BECAME-MY-BEST-PERSONAL-ASSISTANT 3/12/2014@ElizabethGlau
  16. 16. SCHEDULE SOCIAL LISTEN 5 MIN PER PLATFORM QUICK ACTIONS – LIKE/COMMENT SAVE ITEMS FOR FURTHER REVIEW POST CONTENT 5 MIN TO FIND CONTENT OR USE SOMETHING FOUND IN AM 5 MIN TO POST STRATEGICALLY ADD CONNECTIONS 5 MIN TO SEARCH 5 MIN TO INVITE DIFFERENT PLATFORM EACH DAY 3/12/2014@ElizabethGlau GRAPHICS VIA: HTTPS://ASD- HS.WIKISPACES.COM/G+STORY+ELEMENTS
  17. 17. INTEGRATION HOME COMPUTER WORK COMPUTER HOME MOBILE WORK MOBILE OTHER DEVICES / TABLETS 3/12/2014@ElizabethGlau GRAPHIC VIA: HTTP://WWW.THEMUSE.COM/ADVICE/THE- ULTIMATE-MAKEOVER-FOR-YOUR-TODO-LIST
  18. 18. IN SUMMARY BREATHE ACKNOWLEDGE TAKE BREAKS UNPLUG ASK HOW PEOPLE WANT DATA AT WORK AT HOME PRIORITIZE INTEGRATE SCHEDULE MANAGE 3/12/2014@ElizabethGlau
  19. 19. RESOURCES HTTP://FLIP.IT/OXIF1 HTTP://OW.LY/UPLJU HTTP://OW.LY/UUGGO HTTP://OW.LY/UUGO6 HTTP://OW.LY/UPLUS HTTP://OW.LY/UPLG4 HTTP://OW.LY/UUGIZ HTTP://OW.LY/UUGVW 3/12/2014@ElizabethGlau
  20. 20. ELIZABETH GLAU, CMP EGLAU@BASICSOCIALMEDIATRAINING.COM 614-286-4685 3/12/2014@ElizabethGlau

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