Web 2.0 services at UCD : empowering users in a changing environment. Authors: Tony Clarke, Caleb Derven
Provided by the author(s) and University College Dublin Library in accordance with publisher policies. Pleasecite the published version when available. Web 2.0 services at UCD : empowering users in a changing Title environment Author(s) Clarke, Tony; Derven, Caleb Publication 2009-03-05 Date This items record/more http://hdl.handle.net/10197/2843 information Downloaded 2012-09-20T17:43:19Z Some rights reserved. For more information, please see the item record link above.
Web 2.0 Services at UCD: Empowering Users in a Changing Environment Tony Clarke & Caleb Derven, UCD Library The provision of UCD library services has been directly influenced by the way students study and use the library. While most library implementations of Web 2.0 have utilised various hosted solutions, such as blogs and wikis, in the attempt to capture user needs, the UCD Library has used these technologies to directly embed reader needs and service provisions into empowering applications. These services have directly benefited library workflows and integrate directly with our Library Management System. UCD Library Web 2.0 Interactive Laptop Loans UCD Library Kiosk CatalogueWhere can I find a Where can I find a How can I requestdictionary? To laptop to use in the an item directlyempower our Library? Our laptop from thereaders, we loans scheme uses a catalogue? Readersdeveloped a common set of web may initiate requestsdirectional services to integrate directly frominformation kiosk that directly with the catalogue records.exploits a variety of Library’s LMS and Flexible protocolsopen source software allows our readers allow the LMS toto enable information enhanced access to seamlessly interactdelivery. Library services. with bespoke applications developed by the Library.