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Presentation of services
                                                      Opportunities in management of
            ...
Agenda

                              Meeting objective:
                               Introduce the concept of Telecom E...
1. Who is Corpotel?




© 2009, All rights reserved. Corpotel Inc.                         3
Who is Corpotel?

                               Company Profile         “Our Customer talk for us”
• An American company ...
2. Background




© 2009, All rights reserved. Corpotel Inc.                   5
Background
Telecom Expense Management
 The processes, tools and activities used by a Corporation to constantly optimize an...
Background
Case Behind Corporate Mobile Management
As opposed to TELECOM, MOBILE EXPENSES and MOBILITY INITIATIVES are per...
Background
Why is it hard to manage mobile devices ?
   Historically they were brought in to the work place by the employe...
3. Our services Portfolio




© 2009, All rights reserved. Corpotel Inc.                               9
Service Portfolio
• Corpotel’s Value proposition for customers:                                                     Wirele...
Service Portfolio
How does Corpotel fills the Coin Pot using the TEM doctrine?

We have helped our clients to find savings...
Service Portfolio
    Our services are focused to support the clients to increase their control, to facilitate their manag...
Service Portfolio
Characterization of services

                          Get Started and CLEAN House                     ...
Service Portfolio
Web App - Functionalities
Our application packages are designed to help our
customers regardless the kin...
Service Portfolio
Responsibilities Matrix
We have defined a clear responsibilities matrix for
each service.

We support al...
4. Our engagement process




© 2009, All rights reserved. Corpotel Inc.                               16
Our engagement process
      We are planning to use a “step by step” approach focused to lower the perceived risks and to ...
Our engagement process

                     Get Started Immediately           Mobile equals 80% of the work………….
        ...
Our engagement process
  An strong part of our value proposition is our price structure which is significantly lower than ...
5. Next Steps




© 2009, All rights reserved. Corpotel Inc.                   20
Next steps

1.        Define if audience is willing to run a 2 months pilot using our platform and
          services.

2....
Este documento es de carácter privado y estrictamente confidencial. Queda prohibida su reproducción total o parcial por cu...
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Cptl Wem Presentation 2009 Final V2

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small presentation to address telecom expense management, more especifically mobile devices

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Cptl Wem Presentation 2009 Final V2

  1. 1. Presentation of services Opportunities in management of the Telecommunications Budget June, 2009 This document is strictly private and confidential. © 2009, All rights reserved. Corpotel Inc. They may not be total or partial reproduction by any print or electronic formats. 1
  2. 2. Agenda Meeting objective: Introduce the concept of Telecom Expense Management (TEM) and explain Corpotel´s capabilities to identify opportunities of savings and cost reduction Contents: 1. Who is Corpotel? 2. Background 3. Our services Portfolio 4. Our engagement process 5. Next steps. © 2009, All rights reserved. Corpotel Inc. 2
  3. 3. 1. Who is Corpotel? © 2009, All rights reserved. Corpotel Inc. 3
  4. 4. Who is Corpotel? Company Profile “Our Customer talk for us” • An American company with headquarters in Miami, Fl. • Founded in 2001. • Providing TEM / WEM global services to clients in North America, South America, Europe, the Meddle East and Africa. Most Relevant Awards • South Florida Tech 100 companies. • Top Business Telephone Companies • TEMA Board Member (Telecom Expense Management Association). • “Best Partner Award” delivered over multiple years by Applica Consumer Products (Black & Decker, George Foreman Grills, Etc). © 2009, All rights reserved. Corpotel Inc. 4
  5. 5. 2. Background © 2009, All rights reserved. Corpotel Inc. 5
  6. 6. Background Telecom Expense Management The processes, tools and activities used by a Corporation to constantly optimize and contain the Telecommunications related costs of their operations. Key findings among the industry “Managing telecom expenses is a complex task that requires analysts: knowledge about multiple technical an business topics” • Just a few companies have an integrated Telecom Expense Management Strategy. • Most of the expenses are tracked on a country basis, setting aside the overall management. • Telecom expense is growing year to year within the company budget. • The less controlled service is mobile expense management. • The fastest growing slice within the telecom expenses are related to wireless and unify communications. © 2009, All rights reserved. Corpotel Inc. 6
  7. 7. Background Case Behind Corporate Mobile Management As opposed to TELECOM, MOBILE EXPENSES and MOBILITY INITIATIVES are perceived as a tool for resource availability, productivity, increased sales, and better customer service. Best in Class Enterprise customers INCREASED their Mobile TCO 19% last 24 months ( more devices to employees and more services due to mobility initiatives)  Mobile devices are on the rise, new services abound,  More complexity inherent to the management of the device, as well as the services, policies, security and applications. Dramatic performance gains Companies are responding to this of 30-40 % in customer complexity by outsourcing Mobile satisfaction and employee provision and help desk operations productivity. © 2009, All rights reserved. Corpotel Inc. 7
  8. 8. Background Why is it hard to manage mobile devices ? Historically they were brought in to the work place by the employees . Companies reacted lately as they realized that : i) it needs to be managed, ii) It is an opportunity and ii) It is also a potential liability. “A cell phone life cycle its filled by many interaction points between the employees, mobile applications, technicians, providers and the people responsible for supervision and payments” New equipment and Corporate policies Contract of new line or New Cost center services requirement validation existing line handover allocation Employee hire or Line activation promotion Payment Technical Employee Invoice Management Claim management management Management utilization Line operations management Employee Equipment layoff or Plan management Account deactivation reconfiguration resignation Line modification or deactivation All of this has to be done Globally in different languages and with multiple Carriers and Currencies © 2009, All rights reserved. Corpotel Inc. 8
  9. 9. 3. Our services Portfolio © 2009, All rights reserved. Corpotel Inc. 9
  10. 10. Service Portfolio • Corpotel’s Value proposition for customers: Wireless devices are the less controlled appliances within the telecom network of corporations – Services designed to manage and contain cost Area where we suggest to begin, because it could be – NO investments, NO complexities quickly and provide results almost immediately – Simple to ad to existing services and offerings – Larger relevance with client, Recurrent Services MANAGED SERVICES TELECOM TELECOM VIRTUAL WIRELESS QUALITY NETWORK ASSESSMENT EXPENSE IP-PBX EXPENSE MONITORING FOR MANAGEMENT MANAGEMENT VoIP and IPTV. • Telecom as a service • Monthly fixed price • Permanent service, • Consulting Service created as • Permanent service, operated under a BPO Consulting service to be • 30-50% Reduction cost an operational and sales tool. operated under a BPO model to help provided when ever a client in regular telecom • Implies an analysis project of model to help customers expenses customers to provision, needs to test the quality of a 4-6 weeks of a clients to track and audit the track and control of all network to handle VoIP or • Amazing Functionality of their mobile operation in order to identify total cost of their IPTV applications. opportunities and saving Telecom operations. • Auto Attendant, Voice communications areas. Mail, web portal, follow devices. me and much more. © 2009, All rights reserved. Corpotel Inc. 10
  11. 11. Service Portfolio How does Corpotel fills the Coin Pot using the TEM doctrine? We have helped our clients to find savings primarily through the following sources: “Knowing telecom expenses lead us to decrease their costs” Reduction on the mobile communications expenditures. Increasing the lifecycle management of the Telecom Assets. Gain benefits by using better the new and disruptive technologies © 2009, All rights reserved. Corpotel Inc. 11
  12. 12. Service Portfolio Our services are focused to support the clients to increase their control, to facilitate their management and to allow the centralization of the operation of the telecom budget management. We can handle 3 levels of services Key work activities Data validation System Platform / Methods and upload Claims X Budget Management sub-processes and credits Invoice Expense Reception analysis and audit TELECOM To hire, to Payment CARRIERS change or to end a contract approval Telecom Budget Contracts and Cost services allocation inventories Suppliers and Telecom providers Expense Qualification Reports © 2009, All rights reserved. Corpotel Inc. 12
  13. 13. Service Portfolio Characterization of services Get Started and CLEAN House Deliver value , begin controls Improve business, reduce costs Higher CONSULTING & BPO SERVICES • Asset Management • Preparing and monitoring the implementation of Telecom policies. Less CONTINGENCY SAVINGS SERVICES • Continuous Analysis of internal consumption groups and individuals • Budget control process • Audits • Periodic Plan optimization • Monitoring payment • Application Integration process Services • Cost allocation • ERP integration Services WEB BASED SUBSCRIPTION SERVICES • Claim Management Higher • “Custom” report generation • Receipt and processing of invoices and receipts • Analysis of receipts and expenditures • Generation of predefined reports • Web Based Self Services Less Corpotel’s responsibilities Facilitator Operator Owner / Consultant © 2009, All rights reserved. Corpotel Inc. 13
  14. 14. Service Portfolio Web App - Functionalities Our application packages are designed to help our customers regardless the kind of bundle contracted. And they are scalable, you can hire now the Basic package and within a year get the Premium or Gold it’s up to your requirements. © 2009, All rights reserved. Corpotel Inc. 14
  15. 15. Service Portfolio Responsibilities Matrix We have defined a clear responsibilities matrix for each service. We support all our processes in our 10 years of experience helping clients define standards and procedures, all of them contained in our best in class Telecom Expense Knowledge Base. © 2009, All rights reserved. Corpotel Inc. 15
  16. 16. 4. Our engagement process © 2009, All rights reserved. Corpotel Inc. 16
  17. 17. Our engagement process We are planning to use a “step by step” approach focused to lower the perceived risks and to increase the achievement of savings from the beginning © 2009, All rights reserved. Corpotel Inc. 17
  18. 18. Our engagement process Get Started Immediately Mobile equals 80% of the work…………. RISK FREE …….and it represents 30% of the expense While Savings can be approximate 26% of Total Telecom Cost Obtain support as required and needed By providing out TEM WORK TOOLS™ the Reduce your bills 30-50% , no investment, no Telecom manager can manage the rest : risk, free tools. Contracts , circuits , budgets, reports, etc… © 2009, All rights reserved. Corpotel Inc. 18
  19. 19. Our engagement process An strong part of our value proposition is our price structure which is significantly lower than the competence in the international market. • This prices are a reference and does not represent a commitment with the holders of this presentation to charge them with this structure if its not signed in a Statement of Work. • All figures expressed in Dollars per managed device per month. WHAT THE OTHERS CHARGE Corpotel Price Range basic premium gold PRICES 3.00 5.00 7.00 2.75 4.50 6.00 2.50 4.00 5.50 2.00 3.50 4.50 1.50 2.00 3.00 * According to benchmark analysis from “The Voice Report” and “The Aberdeen Group” © 2009, All rights reserved. Corpotel Inc. 19
  20. 20. 5. Next Steps © 2009, All rights reserved. Corpotel Inc. 20
  21. 21. Next steps 1. Define if audience is willing to run a 2 months pilot using our platform and services. 2. Or if there is another way to help achieve its Telecom budget objectives quickly: – Contingency program. – Telecom Assessment. – Technology migration (general or pointed) 3. Tell us what part of your Telecom operations is giving you headache… we can help. © 2009, All rights reserved. Corpotel Inc. 21
  22. 22. Este documento es de carácter privado y estrictamente confidencial. Queda prohibida su reproducción total o parcial por cualquier medio impreso o electrónico. 22

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