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The Mental Leaps — More, Faster, Better, Happier & More Innovative!

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In this talk I share experiences and insights from a Lean/Agile/DevOps transformation journey in a large, global product development unit resulting in 4x value throughput, 2x speed, 10x quality and, happier, more engaged people that are more innovative. We made three mental leaps on our journey:
1) From methods & tools to principles & mindset
2) From resource efficiency to flow efficiency
3) From scattered experiences to continuous innovation
Here's a write-up: https://medium.com/@erik_schon/the-mental-leaps-more-faster-better-happier-more-innovative-df6ca5ca53e7

Published in: Leadership & Management

The Mental Leaps — More, Faster, Better, Happier & More Innovative!

  1. 1. The Mental Leaps @erik_schon More Faster Better Happier & More Innovative DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  2. 2. The Mental Leaps Methods & Tools Resource Efficiency Scattered Experiences Principles & Mindset Flow Efficiency Continuous Innovation @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  3. 3. @erik_schon Product Development Executive | Executive Performance Coach @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  4. 4. 1800 People 100 Teams 10 Sites 10 million code lines 15 years legacy code 99.9999% uptime Context: Global Telecom @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  5. 5. @erik_schon #CoDeConf @code_conf
  6. 6. The Mental Leaps Methods & Tools Resource Efficiency Scattered Experiences Principles & Mindset Flow Efficiency Continuous Innovation @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  7. 7. Flow Visualization Continuous Learning Initial focus on needs and direction Inspiration from Thought Leaders Culture of thinking for ourselves Continuous Integration Kanban Scrum @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  8. 8. Principles & Mindset: Point to the Destination @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  9. 9. 75% fully ENGAGED 2x FASTER time-to-market to be more responsive 4x MORE value to exceed customers’ expectations 10x BETTER quality to secure trust @erik_schon #CoDeConf @code_conf
  10. 10. Principles & Mindset: From Large Batches … @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  11. 11. Principles & Mindset: … to Small Batches @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  12. 12. Try: Improvements as Small experiments @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  13. 13. Principles & Mindset: From Local Sub-Optimization … @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  14. 14. Principles & Mindset: … to Global Awareness @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  15. 15. Try: End-to-End Visualization Room Requirement Area Swimlane Process Step Column Feature Blocked Feature Meeting Checklist Priority Order See status of 100+ features at a glance @erik_schon #CoDeConf @code_conf
  16. 16. Source: Ahmed Sidky Principles & Mindset over Practices Agile is a MINDSET Described by 4 VALUES Defined by 12 PRINCIPLES Manifested through UNLIMITED NUMBER OF PRACTICES Scrum CUSTOMXP @erik_schon #CoDeConf @code_conf
  17. 17. The Mental Leaps Methods & Tools Resource Efficiency Scattered Experiences Principles & Mindset Flow Efficiency Continuous Innovation @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  18. 18. As long as I’m busy … What can I start next? @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  19. 19. Flow Efficiency Resource Efficiency Low High Low High Niklas Modig @LeanOnMyself Inspiration: What is Lean? @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  20. 20. Flow Efficiency Resource Efficiency Low High Low High Inspiration: What is Lean? @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  21. 21. Flow Efficiency Resource Efficiency Low High Low High Inspiration: What is Lean? Prioritize flow efficiency & continuous learning @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  22. 22. Flow Efficiency: In Product & Process @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  23. 23. Flow and Queues in Traffic … @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  24. 24. Don Reinertsen @DReinertsen You already know this, you use it in your products every day! Inspiration @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  25. 25. Try: Story-Telling Around Flow in Product & Process Arrival Departure Radio Network Controller Radio Base Station Admission Control Congestion Control @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  26. 26. Try: Use Different Leverage Points to Improve Measurements Tools Paradigm Mindset PrinciplesPurpose MissionStructures Processes Source: Donella Measows Leverage Points - Places to Intervene in a System @erik_schon #CoDeConf @code_conf
  27. 27. The Mental Leaps Methods & Tools Resource Efficiency Scattered Experiences Principles & Mindset Flow Efficiency Continuous Innovation @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  28. 28. Inspiration “The best Ferrari car we have ever produced is always the next one.” Enzo Ferrari @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. Source: Peter Blackert
  29. 29. @erik_schon #CoDeConf @code_conf
  30. 30. @erik_schon #CoDeConf @code_conf
  31. 31. Try: Plan for Innovation Time Capability 100% capability Planning with less than full utilization creates environment for innovation Capability at 70% planned utilization @erik_schon #CoDeConf @code_conf
  32. 32. Try: Continuous Innovation Towards the Vision Small experiments towards next CHALLENGE @erik_schon #CoDeConf @code_conf
  33. 33. CAPABILITIES LEARN! ask questions, understand customer needs DARE! try new things, listen & act on new ideas CARE! management attention & expectations SELL! quantify benefits TEAM! cross-skilled and diverse, empowered by trust, small & focused < 15p INDIVIDUAL! knowledge & experiences: Technology: possibilities & limitations Relations: how to work with customers Creativity: brainstorming techniques Try: !nnovation Operating System (!OS) BEHAVIORS PROCESSESSTRUCTURES VALUE FROM IDEAS Products, Services, Ways of Working, Business Models, … MAKE ROOM! for innovation incl creation – time & budget ELASTIC! from anywhere in the organization ON THE AGENDA! in management foras and meetings THINK! holistic: product, market, competitors, process, … DEFINE! crystal clear line of sight to customers’ needs TEST! iterative learning loops with customers ADJUST! turn unexpected results into new experiments Source: Hendrik Esser, Human System Action Tool Presentation Video @erik_schon #CoDeConf @code_conf
  34. 34. The Mental Leaps Methods & Tools Resource Efficiency Scattered Experiences Principles & Mindset Flow Efficiency Continuous Innovation @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  35. 35. What will YOUR next Mental Leap be? @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  36. 36. Q&A Methods & Tools Resource Efficiency Scattered Experiences Principles & Mindset Flow Efficiency Continuous Innovation The Mental Leaps More, Faster, Better, Happier & More Innovative @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  37. 37. For Further Inspiration & Learning Craig Larman & Bas Vodde Scaling Lean & Agile Development Niklas Modig & Per Åhlström This is Lean Donald G. Reinertsen The Principles of Product Development Flow Håkan Forss Flow Sensei / Plumber DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. @erik_schon #CoDeConf @code_conf The Mental Leaps  21 min read on Medium

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