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Inleiding tot CHI

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Inleiding tot CHI

  1. 1. inleiding tot chi erik duval K.U.Leuven http://www.cs.kuleuven.be/~erikd 1 Tuesday, February 10, 2009
  2. 2. 2 Tuesday, February 10, 2009
  3. 3. http://www.slideshare.net/erik.duval Tuesday, February 10, 2009 3
  4. 4. Waarom koos je dit vak? • connectie wat er opvalten laten gebruiken ontwikkelen • begrijpen en dus belangrijkgui aan • altijdweet je of het goed is nodig • hoe dan andere vakken: aanpak • anders • creativiteit in, waar op letten • ben genoeg stpten ik slecht • net • mede-studenten • andere kant je het leren? • soft skill -dikijls kan • erger mij op goed geluk gebaseerd • lijkt te veel • facebook applicatiesen ongelooflijk toffe prof zijn cool • geen papegaaiwerk Tuesday, February 10, 2009
  5. 5. Vorig jaar... • interessant • iets anders • interactief • ik weet er niet veel van • aangeraden • MMI • UI belangrijk • MOP, PENO: GUI • weet niet meer • nuttig • zelf gebruiken en toepassing • nog niet aan bod gekomen • praktisch vak • belangrijk • nuttig • geheim van de goede GUI • later mee te maken • kan je echt gebruiken Tuesday, February 10, 2009
  6. 6. Bad day… http://www.web42.com/badday/ Tuesday, February 10, 2009
  7. 7. Doelstelling • Begrijpen • trade-off factoren • Diversiteit gebruikers en taken • Beperkingen van methodes • Bijdragen verschillende disciplines • Kunnen • Ontwerpen, “implementeren” en evalueren Tuesday, February 10, 2009
  8. 8. Tuesday, February 10, 2009
  9. 9. There is a conflict of interest in the world of software development because the people who build it are also the people who design it. Tuesday, February 10, 2009
  10. 10. There is a conflict of interest in the world of software development because the people who build it are also the people who design it. If carpenters designed houses, they would certainly be easier or more interesting to build, but not necessarily better to live in. The architect, besides being trained in the art of what works and what doesn't, is an advocate for the client, for the user. Alan Cooper. About Face, 1995 (http://www.chesco.com/~cmarion/Design/UIDesign.html) Tuesday, February 10, 2009
  11. 11. Niet onbelangrijk… •http://www.boston.com/campaign2000/vote/florida_voters.htm http://www.ntk.net/nielsen2004/ Tuesday, February 10, 2009
  12. 12. http://www.designinginteractions.com/ Tuesday, February 10, 2009
  13. 13. • Ben Shneiderman, Designing the User Interface. Strategies for Effective Human-Computer Interaction. • Jakob Nielsen, Designing Web Usability. • Jakob Nielsen & Marie Tahir, Homepage Usability. • Donald A. Norman, The Invisible Computer & Emotional Design. • Jef Raskin, The Humane Interface. • Peter Morville, Ambient Findability. • Jennu Preece, Yvonne Rogers, David Benyon, Simon Holland & Tom Carey, Human-Computer Interaction. • Alan Dix, Janet Finlay, Gregory Abowd & Russell Beale, Human- Computer Interaction. Tuesday, February 10, 2009
  14. 14. GUI - probleem uit jouw leven? • 3D gratis blender: http://freeware.odlican.net/images/ blender.jpg • <> te veel iconen en geen snelkoppelingen • windows XP en vista: nietandere vensters verbergt, ook resizebare vensters (wireless networks) en pop-up die macos en pda • spelletjes voor pcs en consoles: strategy op playstation:pijl boven voor enter • aandacht trekken: banners web, toledo ISP • HTML form alles wissen • omeletnog langerkookplat gelockt bij afwassen, handleiding bakken - nodig!, induwen • linksonder ingedrukt om te unlocken • silent mode ongewid uitschakelen Tuesday, February 10, 2009
  15. 15. reele wereld • laptop afsluiten door op start-knop te drukken • CD eject op apple met forced reboot • betaalterminals met knoppen waarop je niet mocht/kon op duwen • geld terug voor kaart? • Q8-E19 • aansturen AV in auditoria Tuesday, February 10, 2009
  16. 16. GUI - probleem uit jouw leven? • 7: word auto-opmaak moeilijk weg te krijgen • 12: vlc media player versies (macos-xp) • 5: vista, te veel kaders rond tekst • 9: kul web site - sport info • 3: dvd recorder taalfout (ja<>neen) • 4: visual paradigm - lifeline in lus via menu • 1: evolution email - wissen zoekveld of email boodschap? • 11: toledo - onoverzichtelijk wanneer iets toegevoegd is • 2: startmenu vista: lange scrollvensters • 6=9 • 8: deredactie.be te druk • 10: outlook versus express - accounts instellen (ook: eclips) Tuesday, February 10, 2009
  17. 17. GUI - probleem uit jouw leven? • apotheker-site: registratie -> telefoon • uurrooster onbeschikbaar -> back-up lijst • lessenrooster vinden -> kuleuven googlen • PC-lab -> numlock standaard af • ADSL helpdesk -> laat iemand terugbellen die er iets van kent • download uit mail -> beveiligde map, overschrijving • delijn.be • toledo -> assignment indienen • laserprinter -> r0x32 boodschap • SMIL -> “error” Tuesday, February 10, 2009
  18. 18. Human-computer interaction “a discipline concerned with the design evaluation and implementation of interactive computing systems for human use and with the study of major phenomena surrounding them.quot; [ACM] Tuesday, February 10, 2009
  19. 19. task organisational & social CHI technology user Tuesday, February 10, 2009
  20. 20. Human Factors Tuesday, February 10, 2009
  21. 21. Human factors Tuesday, February 10, 2009
  22. 22. You are not the user! (if you are the developer) Tuesday, February 10, 2009
  23. 23. Four Myths Tuesday, February 10, 2009
  24. 24. Four Myths Only experts create good designs  experts faster, simple and effective techniques anyone can apply Tuesday, February 10, 2009
  25. 25. Four Myths Only experts create good designs  experts faster, simple and effective techniques anyone can apply We can fix the user interface at the end  good design is more than just user interface  having right features, building those features right Tuesday, February 10, 2009
  26. 26. Four Myths Only experts create good designs  experts faster, simple and effective techniques anyone can apply We can fix the user interface at the end  good design is more than just user interface  having right features, building those features right Good design takes too long / costs too much  simple and effective techniques can reduce total development time & cost (finds problems early on) Tuesday, February 10, 2009
  27. 27. Four Myths Only experts create good designs  experts faster, simple and effective techniques anyone can apply We can fix the user interface at the end  good design is more than just user interface  having right features, building those features right Good design takes too long / costs too much  simple and effective techniques can reduce total development time & cost (finds problems early on) Good design is just cool graphics  graphics part of bigger picture of what to communicate & how Tuesday, February 10, 2009
  28. 28. If the user does something “wrong”, it is the fault of the system designer! Tuesday, February 10, 2009
  29. 29. Tuesday, February 10, 2009
  30. 30. “logical analysis is not a good way to predict people's behavior (nor are focus groups or surveys): observation is the key” Tuesday, February 10, 2009
  31. 31. “logical analysis is not a good way to predict people's behavior (nor are focus groups or surveys): observation is the key” Tuesday, February 10, 2009
  32. 32. “logical analysis is not a good way to predict people's behavior (nor are focus groups or surveys): observation is the key” “I caution that the time frame for adoption of new technologies is measured in decades, not the months everyone would prefer” Tuesday, February 10, 2009
  33. 33. “logical analysis is not a good way to predict people's behavior (nor are focus groups or surveys): observation is the key” “I caution that the time frame for adoption of new technologies is measured in decades, not the months everyone would prefer” Donald A. Norman Tuesday, February 10, 2009
  34. 34. People unpredictable Tuesday, February 10, 2009
  35. 35. http://www.cs.berkeley.edu/~jfc/cs160/SP03/ Chrossing the chasm features reliability, convenience “no fuss or bother” Tuesday, February 10, 2009
  36. 36. Tuesday, February 10, 2009
  37. 37. Tuesday, February 10, 2009
  38. 38. Tuesday, February 10, 2009
  39. 39. Dank! Tuesday, February 10, 2009
  40. 40. Vragen? Dank! Tuesday, February 10, 2009
  41. 41. Vragen? http://www.cs.kuleuven.ac.be/~erikd Dank! Tuesday, February 10, 2009

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