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The Interview is Broken


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A presentation about job interviews presented as a webinar for Kennedy Information

Published in: Career, Business
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The Interview is Broken

  1. 1. Eric Kramer President, Chief Innovation Officer Innovative Career Services 610-624-1953 [email_address] The Job Inter view is Broken Let’s Fix It!
  2. 2. “ Hiring people is one of the last reliable sources of competitive advantage, since very few companies are good at it.“ Peter Drucker
  3. 3. 56,000,000 Job interviews
  4. 4. 2,000 HR and training executives surveyed by Novations Group Miss-hires 48% unrealistic expectations of job 33% could not get along with supervisor 26% unable to develop sense of belonging 23% didn’t have the skills to do the job
  5. 5. How is it broken?
  6. 6. Hiring Managers Don’t Like Interviewing I don’t have time for this and I am not good at it Withholding information about position (57%) Turning interview into cross-examination (51%) Showing up late (48%) Appearing unprepared for interview (47%) Asking questions unrelated to job skills (43%) Development Dimensions International (DDI) Candidates Chief Complaints
  7. 7. Candidates Don’t Like Interviewing What the hey…I’ll just wing it Candidates are Desperate for Help How do I answer those questions? How do I Dress? Will they Like me? I get so anxious I can’t think How do I prepare? What do I say about Salary?
  8. 8. What is needed to fix the interview?
  9. 9. Fixes <ul><li>Improve candidate preparation </li></ul><ul><li>Make sure important information is covered accurately </li></ul><ul><li>Support interviewer’s/interviewee’s skills </li></ul><ul><li>Make it visual to improve understanding and retention </li></ul><ul><li>Include powerful candidate questions </li></ul>
  10. 10. An Interview is a Sales Call
  11. 11. Have candidates present (sell) themselves <ul><ul><li>Sales Presentation </li></ul></ul><ul><ul><li>Due Diligence/needs analysis </li></ul></ul><ul><ul><li>Matching features to needs </li></ul></ul><ul><ul><li>Value adds </li></ul></ul><ul><ul><li>Success stories </li></ul></ul><ul><ul><li>Implementation plan </li></ul></ul><ul><ul><li>Stating benefits </li></ul></ul><ul><ul><li>Closing questions/objections </li></ul></ul><ul><li>Interview Presentation </li></ul><ul><li>Critical job requirements </li></ul><ul><li>Match with Job requirements </li></ul><ul><li>Additional areas of expertise </li></ul><ul><li>Success stories </li></ul><ul><li>30/60 day strategic action plan </li></ul><ul><li>Why hire me summary </li></ul><ul><li>Closing questions/feedback </li></ul>
  12. 12. Request for Interview Presentation (RFIP) Step 1: Define the critical position requirements. Step 2: Send the position requirements along with a RFIP to the candidate. Step 3: Candidate prepares interview presentation. Step 4: Interviewer allows the candidate approximately 20 minutes for the presentation. Step 5: Scorecard, provides a quantitative snapshot of the candidate’s interview. And “leave behind” provides visual reminder.
  13. 13. Interview Room Job boards Recruiters Resumes
  14. 14. The job interview has become one of the central conventions of the modern economy. Malcolm Gladwell The Tipping Point Blink
  15. 15.