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Designing for Monitorial Citizenship - April 26, 2017 - TICTeC 2017

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Talk delivered at The Impact of Civic Technology Conference (TICTeC) 2017 in Florence, Italy on April 26, 2017.

More details about the conference: http://tictec.mysociety.org/

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Designing for Monitorial Citizenship - April 26, 2017 - TICTeC 2017

  1. 1. TICTeC Florence, Italy 26 April 2017 Erhardt Graeff MIT Media Lab @erhardt Designing for 
 Monitorial Citizenship
  2. 2. TICTeC Florence, Italy 26 April 2017 Erhardt Graeff MIT Media Lab @erhardt Designing for Monitorial Citizenship 1. The Rise of Anti-Institutionalism 2. Defining Monitorial Citizenship 3. Design Principles 4. Reflecting on Ethics and Impact
  3. 3. TICTeC Florence, Italy 26 April 2017 Erhardt Graeff MIT Media Lab @erhardt Designing for Monitorial Citizenship 1. The Rise of Anti-Institutionalism 2. Defining Monitorial Citizenship 3. Design Principles 4. Reflecting on Ethics and Impact
  4. 4. Erhardt Graeff MIT Media Lab @erhardt TICTeC Florence, Italy 26 April 2017 Institutionalists
 &
 Insurrectionists
  5. 5. Pew Research. (2011). Public Trust 
 in Government: 1958–2014. Do you trust the government in Washington to do the right thing all or most of the time? 
 77% in 1964, 19% in 2011
  6. 6. +22 (+44%) from 50% in 1981 +10 (+18%) from 57% in 1998 -12 (-19%) from 64% in 2004 -26 (-38%) from 68% in 1975 -43 (-54%) from 80% in 1975 -39 (-54%) from 72% in 1991 -33 (-51%) from 65% in 1988 -31 (-50%) from 62% in 1975 -32 (-53%) from 60% in 1979 -15 (-38%) from 39% in 1977 -27 (-53%) from 51% in 1979 -6 (-21%) from 29% in 2012 -25 (-54%) from 46% in 1993 -13 (-38%) from 34% in 1975 -34 (-81%) from 42% in 1973
  7. 7. Contemporary youth see living in a democratically governed country as less essential Foa, R. S., & Mounk, Y. (2017). The Signs of Deconsolidation. Journal of Democracy, 28(1), 
 5–16.
  8. 8. TICTeC Florence, Italy 26 April 2017 Erhardt Graeff MIT Media Lab @erhardt Designing for Monitorial Citizenship 1. The Rise of Anti-Institutionalism 2. Defining Monitorial Citizenship 3. Design Principles 4. Reflecting on Ethics and Impact
  9. 9. Erhardt Graeff MIT Media Lab @erhardt TICTeC Florence, Italy 26 April 2017 Monitorial Citizenship is a form of civic engagement in which people track issues or communities of local or personal interest, taking action when they feel they must.
  10. 10. Erhardt Graeff MIT Media Lab @erhardt TICTeC Florence, Italy 26 April 2017 • collecting information • sharing stories and insights • coordinating with networks of other civic actors • pursuing accountability for institutions and elite individuals and their perceived responsibilities Monitorial Citizenship practices
  11. 11. TICTeC Florence, Italy 26 April 2017 Erhardt Graeff MIT Media Lab @erhardt Designing for Monitorial Citizenship 1. The Rise of Anti-Institutionalism 2. Defining Monitorial Citizenship 3. Design Principles 4. Reflecting on Ethics and Impact
  12. 12. • Involves technology accessible to those users • Solves a real problem • Has a good theory of change… using tools that are appropriate
  13. 13. Design Principle #1 Co-design Chisholm, J. (n.d.). What is co-design? http:// designforeurope.eu/what-co-design “build with, not for”
  14. 14. Design Principle #2 Give users agency Eubanks, V. (2007). Popular technology: Exploring inequality in the information economy. Science and Public Policy, 34(2), 127–138. “popular technology”
  15. 15. Design Principle #3 Use facts when they will win… “transparency”
  16. 16. Design Principle #4 …leverage personal
 stories when facts will not win. Dimond, J. P., Dye, M., Larose, D., & Bruckman, A. S. (2013). Hollaback!: The Role of Storytelling Online in a Social Movement Organization. In Proceedings of the 2013 Conference on Computer Supported Cooperative Work (pp. 477–490). “emotive counterspeech"
  17. 17. Design Principle #5 Tell a story Canning, D., & Reinsborough, P. (2012). Think narratively. In A. Boyd (Ed.), Beautiful Trouble: A Toolbox for Revolution (pp. 186–187). New York: OR Books. “think narratively”
  18. 18. • Appeal to personal and 
 collective identity
 • Provide feedback 
 loops (other) General Civic Technology 
 design principles to apply Bennett, W. L., & Segerberg, A. (2013). The Logic of Connective Action: Digital Media and the Personalization of Contentious Politics. Cambridge: Cambridge University Press. Gastil, J. (2016). Building a Democracy Machine: Toward an Integrated and Empowered Form of Civic Engagement. Harvard Kennedy School.
  19. 19. TICTeC Florence, Italy 26 April 2017 Erhardt Graeff MIT Media Lab @erhardt Designing for Monitorial Citizenship 1. The Rise of Anti-Institutionalism 2. Defining Monitorial Citizenship 3. Design Principles 4. Reflecting on Ethics and Impact
  20. 20. Vigilantes Reflecting on Ethics and Impact Levenson, E. (2015, April 11). Reddit’s Find Boston Bombers Thread Moderator Is Full of Regrets. Boston.com.
  21. 21. Institutionalization Reflecting on Ethics and Impact Madianou, M., Ong, J. C., Longboan, L., & Cornelio, J. S. (2016). The Appearance of Accountability: Communication Technologies and Power Asymmetries in Humanitarian Aid and Disaster Recovery. Journal of Communication, 66(6), 960–981 Photo: REUTERS/Athit Perawongmetha
  22. 22. Intended/Unintended Consequences Reflecting on Ethics and Impact Peixoto, T. (2012, September 14). I Paid a Bribe. So What? https://democracyspot.net/2012/09/14/i-paid-a- bribe-so-what/
  23. 23. What does unhealthy skepticism 
 look like? Reflecting on Ethics and Impact
  24. 24. TICTeC Florence, Italy 26 April 2017 Erhardt Graeff MIT Media Lab @erhardt follow-up erhardt@media.mit.edu @erhardt
 civic.mit.edu

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