Pivotal Challenge #3:Consumerism• “Nowism” (everything in real-time)• Customization/personalization• Info-based shopping• Social network recommendations• Mobile access• And more
Pivotal Challenge #4: Total TalentEmployee Talent• “Traditional”• Other locations• Other industries• Passive AND ActiveOther Talent Sources• Contingent labor• Outsourced services• Professional services• Automation/RobotsTotal Talent
Quick Review: 4 Pivotal Challenges1. Volatility2. Transparency3. Consumerism4. Total TalentHow do you address these challenges and becomeMasters of the Universe?
It’s time to rethink / transform theTalent Acquisition department
Pivotal Challenge #1: Volatility• Exploit “big data” to become better predictors• Fill a talent pool instead of reacting to req’s• Change your mix of talent sourcesPivotal Challenge #2: Transparency• Turn the lights on (the house is glass anyway)• Help tidy upRe-imagine vs. Re-engineerNew priorities, new approaches, new metrics
Pivotal Challenge #3: Consumerism• Adopt consumer marketing best practices• Measure candidate satisfaction relative toother consumer experiencesPivotal Challenge #4: Total Talent• Take back contingent workforcemanagement from procurement (or whoever has it)• Help “hiring managers” become “talent managers”Re-imagine vs. Re-engineernew priorities, new approaches, new metrics
To Help You Re-Imagine Your Recruiting DepartmentOr NotSeek and Embrace Innovation
The Eight Levels of Giving8. Giving begrudgingly7. Giving cheerfully, but too little6. Giving after being asked5. Giving before being asked4. Giving to an anonymous recipient3. Giving from an anonymous donor2. Both donor and recipient are anonymous1. Giving that enables self reliance through aloan, gift or help in finding employment