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Balancing Analytics and Insights to Drive Business Results-Brunson

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Balancing Analytics and Insights to Drive Business Results-Brunson

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Balancing Analytics and Insights to Drive Business Results-Brunson

  1. 1. CHRIS BRUNSON Sr. Director, Talent Management, Org. Design, Performance & Assessments The Hershey Company  Sr. Director, Global Compensation  Director, Exec. Comp. & HR Strategy  Director, HR  Juris Doctorate  BBA - Accounting WHO AM I?
  2. 2. OUR CHALLENGE: How do we ensure that we have the highest quality leadership in each critical position within our company? FIRST QUESTIONS TO ANSWER? What is high quality leadership? And how do we measure it?
  3. 3. DESIGN THINKING PROCESS Check out Stanford’s Design School for great resources! THINK OUTSIDE IN FOCUS ON CUSTOMERS OUR PROCESS:
  4. 4. OUR RESULTS:  We found that we have work to do to build accurate measures of leadership.  We found that we are not as strong in key abilities as we thought, even in our best leaders Design Thinking is a powerful tool to drive innovation and blow through roadblocks Successors 25. My manager keeps me informed about company matters 19. My manager cares about me as a person 31. My manager supports my skill and career development 26. My manager regularly discusses progress towards strategic goals 20. My manager gives me regular feedback on my performance Executive 1 4.8 4.7 4.6 4.2 4.1 Executive 2 4.3 4.6 4.4 4.2 4.1 Executive 3 4.3 4.1 4.2 4.5 4.0 Executive 4 4.4 4.3 4.1 4.1 3.8 Executive 5 4.1 4.1 4.3 4.1 4.1 Executive 6 4.0 4.4 4.3 3.8 3.9 Executive 7 4.0 4.0 3.9 3.8 4.0 Executive 8 4.0 4.1 4.1 3.7 3.7 Executive 9 3.9 3.7 3.6 4.1 3.7 Executive 10 3.7 3.9 3.7 3.6 4.1 Executive 11 4.0 3.8 3.1 3.4 3.5 Executive 12 3.6 3.5 3.2 3.6 3.3 Executive 13 4.0 3.4 3.3 3.3 2.9 Executive 14 3.0 3.2 3.5 3.5 3.5 Executive 15 3.3 3.5 3.5 2.5 2.5 Average 4.0 4.0 3.9 3.8 3.7

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