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epoq Guided Tour auf der dmexco 2017: Customer Journey

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Präsentation zur Guided Tour zum Thema "Customer Journey" auf der dmexco 2017. Präsentiert von Hena Dodic von epoq.

Published in: Software
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  • DOWNLOAD THIS BOOKS INTO AVAILABLE FORMAT (2019 Update) ......................................................................................................................... ......................................................................................................................... Download Full PDF EBOOK here { https://soo.gd/irt2 } ......................................................................................................................... Download Full EPUB Ebook here { https://soo.gd/irt2 } ......................................................................................................................... Download Full doc Ebook here { https://soo.gd/irt2 } ......................................................................................................................... Download PDF EBOOK here { https://soo.gd/irt2 } ......................................................................................................................... Download EPUB Ebook here { https://soo.gd/irt2 } ......................................................................................................................... Download doc Ebook here { https://soo.gd/irt2 } ......................................................................................................................... ......................................................................................................................... ................................................................................................................................... eBook is an electronic version of a traditional print book THIS can be read by using a personal computer or by using an eBook reader. (An eBook reader can be a software application for use on a computer such as Microsoft's free Reader application, or a book-sized computer THIS is used solely as a reading device such as Nuvomedia's Rocket eBook.) Users can purchase an eBook on diskette or CD, but the most popular method of getting an eBook is to purchase a downloadable file of the eBook (or other reading material) from a Web site (such as Barnes and Noble) to be read from the user's computer or reading device. Generally, an eBook can be downloaded in five minutes or less ......................................................................................................................... .............. Browse by Genre Available eBooks .............................................................................................................................. Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, ......................................................................................................................... ......................................................................................................................... .....BEST SELLER FOR EBOOK RECOMMEND............................................................. ......................................................................................................................... Blowout: Corrupted Democracy, Rogue State Russia, and the Richest, Most Destructive Industry on Earth,-- The Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company,-- Call Sign Chaos: Learning to Lead,-- StrengthsFinder 2.0,-- Stillness Is the Key,-- She Said: Breaking the Sexual Harassment Story THIS Helped Ignite a Movement,-- Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones,-- Everything Is Figureoutable,-- What It Takes: Lessons in the Pursuit of Excellence,-- Rich Dad Poor Dad: What the Rich Teach Their Kids About Money THIS the Poor and Middle Class Do Not!,-- The Total Money Makeover: Classic Edition: A Proven Plan for Financial Fitness,-- Shut Up and Listen!: Hard Business Truths THIS Will Help You Succeed, ......................................................................................................................... .........................................................................................................................
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  • DOWNLOAD THIS BOOKS INTO AVAILABLE FORMAT (2019 Update) ......................................................................................................................... ......................................................................................................................... Download Full PDF EBOOK here { https://soo.gd/irt2 } ......................................................................................................................... Download Full EPUB Ebook here { https://soo.gd/irt2 } ......................................................................................................................... Download Full doc Ebook here { https://soo.gd/irt2 } ......................................................................................................................... Download PDF EBOOK here { https://soo.gd/irt2 } ......................................................................................................................... Download EPUB Ebook here { https://soo.gd/irt2 } ......................................................................................................................... Download doc Ebook here { https://soo.gd/irt2 } ......................................................................................................................... ......................................................................................................................... ................................................................................................................................... eBook is an electronic version of a traditional print book THIS can be read by using a personal computer or by using an eBook reader. (An eBook reader can be a software application for use on a computer such as Microsoft's free Reader application, or a book-sized computer THIS is used solely as a reading device such as Nuvomedia's Rocket eBook.) Users can purchase an eBook on diskette or CD, but the most popular method of getting an eBook is to purchase a downloadable file of the eBook (or other reading material) from a Web site (such as Barnes and Noble) to be read from the user's computer or reading device. Generally, an eBook can be downloaded in five minutes or less ......................................................................................................................... .............. Browse by Genre Available eBooks .............................................................................................................................. Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, ......................................................................................................................... ......................................................................................................................... .....BEST SELLER FOR EBOOK RECOMMEND............................................................. ......................................................................................................................... Blowout: Corrupted Democracy, Rogue State Russia, and the Richest, Most Destructive Industry on Earth,-- The Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company,-- Call Sign Chaos: Learning to Lead,-- StrengthsFinder 2.0,-- Stillness Is the Key,-- She Said: Breaking the Sexual Harassment Story THIS Helped Ignite a Movement,-- Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones,-- Everything Is Figureoutable,-- What It Takes: Lessons in the Pursuit of Excellence,-- Rich Dad Poor Dad: What the Rich Teach Their Kids About Money THIS the Poor and Middle Class Do Not!,-- The Total Money Makeover: Classic Edition: A Proven Plan for Financial Fitness,-- Shut Up and Listen!: Hard Business Truths THIS Will Help You Succeed, ......................................................................................................................... .........................................................................................................................
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  • DOWNLOAD THIS BOOKS INTO AVAILABLE FORMAT (2019 Update) ......................................................................................................................... ......................................................................................................................... Download Full PDF EBOOK here { https://soo.gd/irt2 } ......................................................................................................................... Download Full EPUB Ebook here { https://soo.gd/irt2 } ......................................................................................................................... Download Full doc Ebook here { https://soo.gd/irt2 } ......................................................................................................................... Download PDF EBOOK here { https://soo.gd/irt2 } ......................................................................................................................... Download EPUB Ebook here { https://soo.gd/irt2 } ......................................................................................................................... Download doc Ebook here { https://soo.gd/irt2 } ......................................................................................................................... ......................................................................................................................... ................................................................................................................................... eBook is an electronic version of a traditional print book THIS can be read by using a personal computer or by using an eBook reader. (An eBook reader can be a software application for use on a computer such as Microsoft's free Reader application, or a book-sized computer THIS is used solely as a reading device such as Nuvomedia's Rocket eBook.) Users can purchase an eBook on diskette or CD, but the most popular method of getting an eBook is to purchase a downloadable file of the eBook (or other reading material) from a Web site (such as Barnes and Noble) to be read from the user's computer or reading device. Generally, an eBook can be downloaded in five minutes or less ......................................................................................................................... .............. Browse by Genre Available eBooks .............................................................................................................................. Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, ......................................................................................................................... ......................................................................................................................... .....BEST SELLER FOR EBOOK RECOMMEND............................................................. ......................................................................................................................... Blowout: Corrupted Democracy, Rogue State Russia, and the Richest, Most Destructive Industry on Earth,-- The Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company,-- Call Sign Chaos: Learning to Lead,-- StrengthsFinder 2.0,-- Stillness Is the Key,-- She Said: Breaking the Sexual Harassment Story THIS Helped Ignite a Movement,-- Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones,-- Everything Is Figureoutable,-- What It Takes: Lessons in the Pursuit of Excellence,-- Rich Dad Poor Dad: What the Rich Teach Their Kids About Money THIS the Poor and Middle Class Do Not!,-- The Total Money Makeover: Classic Edition: A Proven Plan for Financial Fitness,-- Shut Up and Listen!: Hard Business Truths THIS Will Help You Succeed, ......................................................................................................................... .........................................................................................................................
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  • DOWNLOAD THIS BOOKS INTO AVAILABLE FORMAT (2019 Update) ......................................................................................................................... ......................................................................................................................... Download Full PDF EBOOK here { https://soo.gd/irt2 } ......................................................................................................................... Download Full EPUB Ebook here { https://soo.gd/irt2 } ......................................................................................................................... Download Full doc Ebook here { https://soo.gd/irt2 } ......................................................................................................................... Download PDF EBOOK here { https://soo.gd/irt2 } ......................................................................................................................... Download EPUB Ebook here { https://soo.gd/irt2 } ......................................................................................................................... Download doc Ebook here { https://soo.gd/irt2 } ......................................................................................................................... ......................................................................................................................... ................................................................................................................................... eBook is an electronic version of a traditional print book THIS can be read by using a personal computer or by using an eBook reader. (An eBook reader can be a software application for use on a computer such as Microsoft's free Reader application, or a book-sized computer THIS is used solely as a reading device such as Nuvomedia's Rocket eBook.) Users can purchase an eBook on diskette or CD, but the most popular method of getting an eBook is to purchase a downloadable file of the eBook (or other reading material) from a Web site (such as Barnes and Noble) to be read from the user's computer or reading device. Generally, an eBook can be downloaded in five minutes or less ......................................................................................................................... .............. Browse by Genre Available eBooks .............................................................................................................................. Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, ......................................................................................................................... ......................................................................................................................... .....BEST SELLER FOR EBOOK RECOMMEND............................................................. ......................................................................................................................... Blowout: Corrupted Democracy, Rogue State Russia, and the Richest, Most Destructive Industry on Earth,-- The Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company,-- Call Sign Chaos: Learning to Lead,-- StrengthsFinder 2.0,-- Stillness Is the Key,-- She Said: Breaking the Sexual Harassment Story THIS Helped Ignite a Movement,-- Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones,-- Everything Is Figureoutable,-- What It Takes: Lessons in the Pursuit of Excellence,-- Rich Dad Poor Dad: What the Rich Teach Their Kids About Money THIS the Poor and Middle Class Do Not!,-- The Total Money Makeover: Classic Edition: A Proven Plan for Financial Fitness,-- Shut Up and Listen!: Hard Business Truths THIS Will Help You Succeed, ......................................................................................................................... .........................................................................................................................
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epoq Guided Tour auf der dmexco 2017: Customer Journey

  1. 1. 1 CUSTOMER DRIVEN E-COMMERCE EINZIGARTIGE SHOPPINGERLEBNISSE SCHAFFEN, DIE ZUR UND FÜHREN Personalisierung der Digital Customer Journey
  2. 2. 2 CUSTOMER DRIVEN E-COMMERCE Intelligente Suche Absprungrate senken GANZHEITLICHE PERSONALISIERUNG DER TOUCHPOINTS IM ONLINE-SHOP
  3. 3. 3 Intelligente Suche CUSTOMER DRIVEN E-COMMERCE FEHLERTOLERANZ EPOQ SEARCH
  4. 4. 4 Intelligente Suche CUSTOMER DRIVEN E-COMMERCE KORREKTURVORSCHLÄGE FEHLERTOLERANZ EPOQ SEARCH
  5. 5. 5 Intelligente Suche CUSTOMER DRIVEN E-COMMERCE KORREKTURVORSCHLÄGE FEHLERTOLERANZ SEMANTIK EPOQ SEARCH
  6. 6. 6 Intelligente Suche CUSTOMER DRIVEN E-COMMERCE KORREKTURVORSCHLÄGE FEHLERTOLERANZ SEMANTIK EPOQ SEARCH AUTOSUGGEST
  7. 7. 7 Intelligente Suche CUSTOMER DRIVEN E-COMMERCE KORREKTURVORSCHLÄGE FEHLERTOLERANZ SEMANTIK EPOQ SEARCH CONTENT-BEITRÄGE AUTOSUGGEST
  8. 8. 8 CUSTOMER DRIVEN E-COMMERCE Intelligente Suche Abpsrungrate senken Guided Selling GANZHEITLICHE PERSONALISIERUNG DER TOUCHPOINTS IM ONLINE-SHOPRetourenrate mindern
  9. 9. 9 CUSTOMER DRIVEN E-COMMERCE Guided Selling KUNDEN ABHOLEN EPOQ ADVISE
  10. 10. 10 CUSTOMER DRIVEN E-COMMERCE Guided Selling KUNDEN ABHOLEN BEDARF ERMITTELN EPOQ ADVISE
  11. 11. 11 CUSTOMER DRIVEN E-COMMERCE Guided Selling KUNDEN ABHOLEN RANKING NACH RELEVANZ BEDARF ERMITTELN EPOQ ADVISE
  12. 12. 12 CUSTOMER DRIVEN E-COMMERCE Guided Selling KUNDEN ABHOLEN RANKING NACH RELEVANZ REASONING BEDARF ERMITTELN EPOQ ADVISE
  13. 13. 13 CUSTOMER DRIVEN E-COMMERCE Guided Selling KUNDEN ABHOLEN RANKING NACH RELEVANZ REASONING BEDARF ERMITTELN KAUF ANSTOßEN EPOQ ADVISE
  14. 14. 14 CUSTOMER DRIVEN E-COMMERCE Intelligente Suche Abpsrungrate senken Guided Selling Recommendation Engine Warenkorbwert erhöhen GANZHEITLICHE PERSONALISIERUNG DER TOUCHPOINTS IM ONLINE-SHOPRetourenrate mindern
  15. 15. 15 CUSTOMER DRIVEN E-COMMERCE Recommendation Engine EPOQ INSPIRE UP-SELLING
  16. 16. 16 CUSTOMER DRIVEN E-COMMERCE Recommendation Engine EPOQ INSPIRE UP-SELLING CROSS-SELLING
  17. 17. 17 CUSTOMER DRIVEN E-COMMERCE Recommendation Engine EPOQ INSPIRE UP-SELLING CROSS-SELLING KASSENZONE
  18. 18. 18 CUSTOMER DRIVEN E-COMMERCE Recommendation Engine EPOQ INSPIRE UP-SELLING CROSS-SELLING KASSENZONE BUNDLE
  19. 19. 19 CUSTOMER DRIVEN E-COMMERCE Recommendation Engine EPOQ INSPIRE UP-SELLING CROSS-SELLING KASSENZONE BUNDLE THEMENRELEVANZ
  20. 20. 20 CUSTOMER DRIVEN E-COMMERCE Intelligente Suche Abpsrungrate senken Guided Selling Recommendation Engine Warenkorbwert erhöhen Personalisierte E-Mail Traffic steigern GANZHEITLICHE PERSONALISIERUNG DER TOUCHPOINTS IM ONLINE-SHOPRetourenrate mindern
  21. 21. 21 CUSTOMER DRIVEN E-COMMERCE Personalisierte E-Mail EPOQ CONNECT MERKZETTEL LIFECYCLE WARENKORBABBRUCH GEBURTSTAG RETOUREN
  22. 22. 22 CUSTOMER DRIVEN E-COMMERCE Ganzheitliche Personalisierung der TouchpointsIntelligente Suche Abpsrungrate senken Guided Selling Retourenrate mindern Recommendation Engine Warenkorbwert erhöhen Personalisierte E-Mail Traffic steigern Durch die Personalisierung der Digital Customer Journey werden geschaffen, die lange im Gedächtnis bleiben und zur und führen!
  23. 23. 23 CUSTOMER DRIVEN E-COMMERCE Ganzheitliche Personalisierung der TouchpointsIntelligente Suche Abpsrungrate senken Guided Selling Retourenrate mindern Recommendation Engine Warenkorbwert erhöhen Personalisierte E-Mail Traffic steigern Vielen Dank!

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